C A N T H E C O M P U T E R F O R S P Y W A R E
S
performance, you frequently receive pop-up advertisements, or you are having
problems connecting to the Internet, your computer might be infected with
spyware. Use an anti-virus program that includes anti-spyware protection
(your program may require an upgrade) to scan the computer and remove
spyware. For more information, go to support.dell.com and search for the
keyword spyware.
Error Messages
Fill out the "Diagnostics Checklist" on page 200 as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
U X I L I A R Y D E V I C E F A I L U R E
A
For an external mouse, check the cable connection. Enable the Pointing
Device option in the system setup program (see "Using the System Setup
Program" on page 213). If the problem persists, contact Dell (see "Contacting
Dell" on page 201).
B
A D C O M M A N D O R F I L E N A M E
correctly, put spaces in the proper place, and used the correct pathname.
C
A C H E D I S A B L E D D U E T O F A I L U R E
microprocessor has failed. Contact Dell (see "Contacting Dell" on page 201).
CD
D R I V E C O N T R O L L E R F A I L U R E
commands from the computer (see "Drive Problems" on page 123).
The hard drive cannot read the data (see "Drive Problems" on
D
A T A E R R O R
—
page 123).
D
E C R E A S I N G A V A I L A B L E M E M O R Y
faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see "Memory" on page 174).
I S K
F A I L E D I N I T I A L I Z A T I O N
D
C :
hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115).
If you are experiencing slow computer
—
The touch pad or external mouse may be faulty.
—
Ensure that you have spelled the command
—
The primary cache internal to the
—
The CD drive does not respond to
—
One or more memory modules may be
—
The hard drive failed initialization. Run the
—
Troubleshooting
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