Download Print this page

Advertisement

Dell™ Vostro™ 1400 Owner's Manual
Model PP26L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

Advertisement

Troubleshooting

   Related Manuals for Dell Vostro 1400

   Summary of Contents for Dell Vostro 1400

  • Page 1

    Dell™ Vostro™ 1400 Owner’s Manual Model PP26L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Vostro, Wi-Fi Catcher, Dell MediaDirect and Dell Media Experience are trademarks of Dell Inc.; Intel, Celeron, and Core are registered trademarks of Intel Corporation;...

  • Page 3: Table Of Contents

    Contents Finding Information ....About Your Computer ....Determining Your Computer’s Configuration .

  • Page 4

    ® Microsoft Windows Logo Key Functions ..Dell™ QuickSet Key Combinations ..Adjusting Keyboard Settings ... . Touch Pad .

  • Page 5

    ....Checking the Battery Charge ....Dell QuickSet Battery Meter ... . Charge Gauge .

  • Page 6

    Playing Media ..... . Playing Media Using Dell Express Card Remote Control .....

  • Page 7

    Using ExpressCards ....ExpressCard Blanks ....Installing an ExpressCard .

  • Page 8

    ......What You Need to Establish a Mobile Broadband Network Connection ..Checking Your Dell Mobile Broadband Card ..Connecting to a Mobile Broadband Network . . .

  • Page 9

    ..A solid blue screen appears ... . Dell MediaDirect problems ... . Other software problems .

  • Page 10

    Starting System Restore ....Using Dell™ PC Restore ....Using the Operating System Media .

  • Page 11

    ... . . Replacing the Hard Drive ... . . Returning a Hard Drive to Dell ... Optical Drive .

  • Page 12

    ..Replacing the Coin-Cell Battery ..15 Dell™ QuickSet Features ... 16 Traveling With Your Computer .

  • Page 13

    Media ......Dell Technical Support Policy (U.S. Only) ..Definition of "Dell-Installed" Software and Peripherals .

  • Page 14

    Glossary ......223 Index ......Contents...

  • Page 15: Finding Information

    Drivers and Utilities media to • Notebook System Software (NSS) reinstall drivers (see "Reinstalling Drivers and Utilities" on page 149) or run the Dell Diagnostics (see "Dell Diagnostics" on page 115). Readme files may be included on your Drivers and Utilities media to provide...

  • Page 16

    What Are You Looking For? Find It Here • Warranty information Dell™ Product Information Guide • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer...

  • Page 17

    Service Tag number and an Express Service Code. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. • Use the product key on the License Label if you need to reinstall your operating system.

  • Page 18

    • Service and support — Service call status, support history, service contract, and online discussions with support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer...

  • Page 19

    Find It Here • Software upgrades and troubleshooting Dell Support Center hints — Frequently asked questions, The Dell Support Center is an hot topics, and general health of your automated upgrade and notification computing environment system installed on your computer. This...

  • Page 20

    What Are You Looking For? Find It Here • Information on network activity, the Dell QuickSet Help Power Management Wizard, hotkeys, To view Dell QuickSet Help, right-click and other items controlled by Dell ® the QuickSet icon in the Microsoft QuickSet ®...

  • Page 21

    What Are You Looking For? Find It Here • How to reinstall my operating system Operating System Media The operating system is already installed on your computer. To reinstall your operating system, use one of the following methods: • Microsoft Windows System Restore — Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data...

  • Page 22

    Finding Information...

  • Page 23: About Your Computer

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Click Start , and then click Help and Support. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.

  • Page 24: Front View

    Front View camera indicator camera (optional) digital microphones (2) display media control buttons touch pad touch pad buttons microphone connector headphone connectors (2) wireless switch About Your Computer...

  • Page 25

    8-in-1 memory card reader keyboard Dell™ MediaDirect™ button keyboard status lights power button A M E R A N D I C A T O R — Indicates camera ON/OFF status. C A M E R A —...

  • Page 26

    W I R E L E S S S W I T C H — When enabled through Dell QuickSet, this switch can scan for a wireless LAN (WLAN) in your vicinity. You can also use it to rapidly turn off or on ®...

  • Page 27

    Scans for WLAN networks (see "Dell Wi-Fi Catcher™ Network Locator" on page 108). Wi-Fi Catcher light • Flashing green: Searching for networks • Solid green: Strong network found • Solid yellow: Weak network found • Flashing yellow: Error • Off: No signal found...

  • Page 28

    — The keyboard includes a numeric keypad as well as the Microsoft ® Windows logo key. E L L ™ M E D I A I R E C T ™ B U T T O N — Press the Dell MediaDirect button to launch About Your Computer...

  • Page 29

    Dell MediaDirect (see "Using Dell Media Experience™ and Dell MediaDirect™" on page 74). K E Y B O A R D S T A T U S L I G H T S The blue lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled.

  • Page 30: Left Side View

    Left Side View security cable slot AC adapter connector air vents IEEE 1394a connector USB connectors (2) ExpressCard slot S E C U R I T Y C A B L E S L O T — Lets you attach a commercially available antitheft device to the computer (see "Security Cable Lock"...

  • Page 31: Right Side View

    C O N N E C T O R S U S B Connect USB devices, such as a mouse, keyboard, or printer. X P R E S S A R D S L O T — Supports one ExpressCard. The computer ships with a plastic blank installed in the slot.

  • Page 32: Back View

    V I D E O O U T C O N N E C T O R T V- Connects your computer to a TV. Also connects digital audio-capable devices using the TV/digital audio adapter cable. U S B C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer.

  • Page 33

    M O D E M C O N N E C T O R (RJ - 11 ) Connects the telephone line to the modem connector. For information on using the modem, see the online modem documentation supplied with your computer. N E T W O R K C O N N E C T O R (RJ-45) Connects the computer to a network.

  • Page 34: Bottom View

    Bottom View battery-bay latch releases (2) hard drive battery battery charge/health gauge processor and thermal module cover memory module/coin-cell battery/bluetooth/modem compartment B A T T E R Y B A Y L A T C H R E L E A S E S —...

  • Page 35

    P R O C E S S O R A N D T H E R M A L M O D U L E C O V E R — Covers the processor and thermal module. M E M O R Y M O D U L E C O I N C E L L B L U E T O O T H...

  • Page 36

    About Your Computer...

  • Page 37: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...

  • Page 38: Setting Up Your Internet Connection

    Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. ® ® 2 Double-click the ISP icon on the Microsoft Windows desktop.

  • Page 39: Transferring Information To A New Computer

    6 Click the appropriate option under How do you want to connect to the Internet?, and then click Next. 7 Use the setup information provided by your ISP to complete the setup. Windows Vista™ 1 Save and close any open files, and exit any open programs. 2 Click Start , and then click Control Panel.

  • Page 40

    • Window sizes • Internet bookmarks You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer. NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two...

  • Page 41

    To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you want to do?, click Transfer files and settings→ Next. 4 On the Which computer is this? screen, click Old Computer→...

  • Page 42

    To create a wizard disk, use your new computer with Windows XP and perform the following steps: 1 Open the Files and Settings Transfer Wizard: click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next.

  • Page 43: Microsoft Windows Vista

    Computer To My New Dell™ Computer Using the Microsoft Windows Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista™ 1 Click the Windows Vista Start button, , and then click Transfer files and settings→...

  • Page 44: Printer Cable

    Printer Cable Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.

  • Page 45: Power Protection Devices

    3 Turn on the printer, and then turn on the computer. 4 Install the printer driver if necessary. See " on "Reinstalling Drivers and Utilities page 149 and the documentation that came with your printer. 5 Depending on your computer’s operating system, a printer wizard may be available to help you install the printer driver: ®...

  • Page 46: Line Conditioners

    NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection.

  • Page 47: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).

  • Page 48: Microsoft ® Windows ® Xp

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 49: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn>...

  • Page 50: Key Combinations

    <Fn> and down-arrow key Decreases brightness on the integrated display only (not on an external monitor). Battery <Fn><F3> Displays the Dell™ QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 56). Power Management <Fn><Esc> Activates a power management mode. See "Configuring Power Management Settings"...

  • Page 51: Dell™ Quickset Key Combinations

    Windows logo key and <Pause> Opens the System Properties dialog box. Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 52: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad silk screen depicting scrolling capabilities •...

  • Page 53: Customizing The Touch Pad

    Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. Perform the steps in the following section that corresponds to the operating system your computer is using. Windows Vista 1 Click Start , and then click Control Panel.

  • Page 54

    Using the Keyboard and Touch Pad...

  • Page 55: Using A Battery

    Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 56: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 57: Charge Gauge

    You can check battery health in one of two ways: by using the charge gauge on the battery, as described below, and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.

  • Page 58: Low-battery Warning

    90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low level. You can change the settings for the battery alarms in Dell QuickSet or the Power Options window (see "Configuring Power Management Settings" on page 60).

  • Page 59: Power Management Modes

    Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista™) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode.

  • Page 60: Configuring Power Management Settings

    To manually enter hibernate mode in Windows XP , click the Start button, click Turn off computer, press and hold <Shift>, and then click Hibernate. To manually enter hibernate mode in Windows Vista, click the Windows Vista Start button , and then click Hibernate. Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods to enter hibernate mode:...

  • Page 61: Charging The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 62: Storing A Battery

    NOTICE: If you choose to replace the battery with the computer in Sleep state, you have up to 1 minute to complete the battery replacement before the computer shuts down and loses any unsaved data. To remove the battery: 1 Ensure that the computer is turned off. 2 Turn the computer over.

  • Page 63: Using The Optional Camera

    Using the Optional Camera If you ordered a camera when you bought your computer, the camera is integrated in the computer display. The camera and its integrated digital microphones allow you to take photos and videos and to communicate visually and verbally with other computer users. The blue camera light appears when the camera is turned on.

  • Page 64: Manually Adjusting The Camera Settings

    Manually Adjusting the Camera Settings If you do not want the camera to use automatic settings, you can manually adjust the camera settings. 1 Right-click the icon in the notification area and click Launch Webcam Console. 2 In the Webcam Console window: •...

  • Page 65

    2 To take a picture, click Take a Picture. To record a video, click Record a Video. Unless you designate a different location, the picture or video is automatically saved to the My Pictures folder on your hard drive. For more information about creating pictures or videos, see the camera’s Video Software Help file (see "Accessing the Camera’s Help File"...

  • Page 66

    Using the Optional Camera...

  • Page 67: Using Multimedia

    Using Multimedia Playing Media NOTICE: Do not press down on the optical drive tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive.

  • Page 68

    To format media for storing or copying data, see the media software that came with your computer. NOTE: Ensure that you follow all copyright laws when copying media. A CD player includes the following basic buttons: Play. Move backward within the current track. Pause.

  • Page 69: Playing Media Using Dell Express Card Remote Control

    Playing Media Using Dell Express Card Remote Control The Dell Express Card remote control is designed to control Dell Media Direct and Windows Vista™ Media Center. It can work only with specified computers. For more details, refer to the Dell Support website at support.dell.com.

  • Page 70

    OK/Enter/Select Arrow Right Arrow Down Play/Pause Forward Skip Forward Stop Skip Back Reverse Back Arrow Left Mute Volume Down Volume Up Using Multimedia...

  • Page 71: Copying Cd And Dvd Media

    The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 72: Using Blank Cd And Dvd Media

    Using Blank CD and DVD Media DVD-writable drives can write to both CD and DVD recording media. Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information).

  • Page 73: Adjusting The Volume

    • Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of the blank space to finalize the recording. •...

  • Page 74: Adjusting The Picture

    Dell MediaDirect, which is an instant-on multimedia playback mode for digital media. NOTE: Dell QuickSet is necessary for Dell MediaDirect to function. Changing or disabling the QuickSet default settings can limit Dell MediaDirect functionality. For more information about Dell QuickSet, see "Dell™ QuickSet Features" on page 191. Using Multimedia...

  • Page 75: If The Computer Is Turned On Or In Standby Or Sleep Mode

    If the computer is turned on or in standby or sleep mode If you press the Dell MediaDirect button while the computer is turned on or in standby (Windows XP) or sleep (Windows Vista) mode, either Windows Media Center Manager or Dell Media Experience launches, depending on your system setup.

  • Page 76: Dell Mediadirect And Dell Media Experience Help

    Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV. Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector.

  • Page 77

    S-video TV-out connector composite video adapter S/PDIF digital audio connector composite video-output connector S-video connector S-video TV-out connector component video adapter S/PDIF digital audio connector Pr (red) component video-output connector Pb (blue) component video-output Y (green) component video-output connector connector If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations:...

  • Page 78: S-video And Standard Audio

    S-Video and Standard Audio audio connector S-video TV-out connector standard S-video cable standard audio cable Using Multimedia...

  • Page 79

    1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable).

  • Page 80: S-video And S/pdif Digital Audio

    S-Video and S/PDIF Digital Audio S-video TV-out connector composite video adapter composite video adapter S-video cable S/PDIF digital audio cable Using Multimedia...

  • Page 81

    1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.

  • Page 82: Composite Video And Standard Audio

    Composite Video and Standard Audio audio input connector S-video TV-out connector composite video adapter composite video adapter composite video cable standard audio cable Using Multimedia...

  • Page 83

    1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video- output connector on the composite video adapter.

  • Page 84: Composite Video And S/pdif Digital Audio

    Composite Video and S/PDIF Digital Audio S-video TV-out connector composite video adapter composite video adapter composite video cable standard audio cable Using Multimedia...

  • Page 85

    1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.

  • Page 86: Component Video And Standard Audio

    Component Video and Standard Audio S-video TV-out connector component video adapter component video adapter component video cable standard audio cable Using Multimedia...

  • Page 87

    1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.

  • Page 88: Component Video And S/pdif Digital Audio

    Component Video and S/PDIF Digital Audio S-video TV-out connector component video adapter Using Multimedia...

  • Page 89

    component video adapter component video cable standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.

  • Page 90

    component video adapter component video-output connectors component video cable 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

  • Page 91: Enabling The Display Settings For A Tv

    Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings. Microsoft Windows XP 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click Display and click the Settings tab.

  • Page 92

    Using Multimedia...

  • Page 93: Using Expresscards

    Using ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) •...

  • Page 94: Installing An Expresscard

    Remove the blank before installing an ExpressCard. To remove the blank, see "Removing an ExpressCard or Blank" on page 95. Installing an ExpressCard You can install an ExpressCard while the computer is running. The computer automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot.

  • Page 95: Removing An Expresscard Or Blank

    The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 96

    Using ExpressCards...

  • Page 97: Using The Memory Card Reader

    Using the Memory Card Reader The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card is not a bootable device. The 8-in-1 memory card reader reads the following memory cards: •...

  • Page 98: Removing A Memory Card Or Blank

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector.

  • Page 99: Setting Up And Using Networks

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 100: Setting Up A Network In The Microsoft Windows Xp Operating System

    Setting Up a Network in the Microsoft ® Windows XP Operating System ® 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2).

  • Page 101: Wireless Local Area Network

    Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network access.

  • Page 102: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab.

  • Page 103: Connecting To A Wlan

    8 Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem. 9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router. 10 Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem.

  • Page 104: Windows Xp Operating System

    If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...

  • Page 105

    NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 106: Mobile Broadband (or Wireless Wide Area Network)

    If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (see "Windows Help and Support"...

  • Page 107: Checking Your Dell Mobile Broadband Card

    Windows Help and Support (click Start , and then click Help and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.

  • Page 108: Enabling/disabling The Dell Mobile Broadband Card

    Mobile Broadband card. If the switch is in the off position, move the switch to the on position to enable the switch and the Dell Mobile Broadband card. For information about the wireless switch positions, see "wireless switch"...

  • Page 109

    The Wi-Fi Catcher Network Locator functions regardless of whether your computer is turned on or off, or in Sleep state, as long as the switch is configured through Dell QuickSet or the BIOS (system setup program) to control WiFi network connections.

  • Page 110

    Setting Up and Using Networks...

  • Page 111: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device.

  • Page 112: If Your Computer Is Lost Or Stolen

    For more information, see your Windows documentation. If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 201). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 113

    Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.

  • Page 114

    Securing Your Computer...

  • Page 115: Troubleshooting

    (see "Using the System Setup Program" on page 213). Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 15). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

  • Page 116

    If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Troubleshooting...

  • Page 117

    Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 8 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 9 Remove your Drivers and Utilities media, and then close the Main Menu window to exit the Dell Diagnostics and restart the computer.

  • Page 118

    Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select to run a complete test Test System on your computer.

  • Page 119

    Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 201).

  • Page 120: Dell Support Center

    In addition, using your Service Tag, Dell can link you to the most relevant www.dell.com web pages for information about your warranty, ordering accessories, and details about installing recommended drivers and downloads.

  • Page 121: Dell Pc Tune-up

    • Learn more about Dell Support 3. • Turn Dell Support 3 off. For more information about Dell Support 3, click the question mark (?) at the top of the Dell Support 3 window. To access Dell Support 3: •...

  • Page 122: Dell Pc Checkup

    2 Click Self Help→ Network /Internet→ Network Management. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through an Internet connection, diagnose the problem, and repair it. The associate works with your permission under your supervision, and you can work with Dell’s associate during the...

  • Page 123: Drive Problems

    To begin a live session with a Dell associate: 1 Click the Dell Support Center icon on your computer’s desktop. 2 Click Assistance From Dell→ Technical Support→ DellConnect→ Phone and follow the instructions. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 124: Optical Drive Problems

    Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to a CD-RW or DVD+/-RW drive CD-RW and DVD+/-RW drives must receive a L O S E O T H E R P R O G R A M S...

  • Page 125: E-mail, Modem, And Internet Problems

    4 Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista: 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue;...

  • Page 126

    • If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one. U N T H E O D E M E L P E R D I A G N O S T I C S...

  • Page 127: Error Messages

    The hard drive failed initialization. Run the I S K F A I L E D I N I T I A L I Z A T I O N — hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115). Troubleshooting...

  • Page 128

    166), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115). The hard drive does not respond...

  • Page 129

    If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115). The hard drive may be defective. Shut...

  • Page 130

    P E R A T I N G S YS T E M N O T F O U N D — on page 166). If the problem persists, contact Dell (see "Contacting Dell" on page 201). The optional ROM has failed. Contact...

  • Page 131

    A chip on the system board may be malfunctioning. H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115). System configuration settings are...

  • Page 132: Expresscard Problems

    I M E R C H I P C O U N T E R F A I L E D — malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115). The keyboard controller may N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E —...

  • Page 133: Ieee 1394 Device Problems

    D E V I C E — Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 201). F Y O U H A V E P R O B L E M S W I T H A N...

  • Page 134: Unexpected Characters

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S — Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 115). If the tests indicate a defective external keyboard, contact Dell (see "Contacting Dell"...

  • Page 135: Lockups And Software Problems

    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start Ensure that the AC adapter is firmly connected to H E C K T H E A C A D A P T E R —...

  • Page 136: A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System

    I R E C T H E L P F I L E F O R I N F O R M A T I O N — menu to access Dell MediaDirect Help. O P L A Y M O V I E S W I T H...

  • Page 137: Other Software Problems

    NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 201). Other software problems H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N —...

  • Page 138: Memory Problems

    E L L I A G N O S T I C S — is related to a software problem (see "Dell Diagnostics" on page 115). Memory Problems Fill out the "Diagnostics Checklist" on page 200 as you complete these checks.

  • Page 139: Network Problems

    The Dell Mobile Broadband Card Utility user’s guide and the Mobile Broadband ExpressCard user’s guide are available through Windows Help and Support (click Start→ Help and Support). You can also download the Dell Mobile Broadband Card Utility user’s guide from support.dell.com.

  • Page 140: Power Problems

    • No card detected — Restart the computer, and launch the Dell Mobile Broadband Card Utility again. • Check your WWAN service — Contact your cellular service provider to verify your plan coverage and supported services. Power Problems Fill out the "Diagnostics Checklist" on page 200 as you complete these checks.

  • Page 141: Printer Problems

    Ensure that the electrical outlet is working by E S T T H E E L E C T R I C A L O U T L E T — testing it with another device, such as a lamp. Check the AC adapter cable connections.

  • Page 142: Scanner Problems

    E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y I N D O W S — Windows XP: 1 Click Start→...

  • Page 143: Sound And Speaker Problems

    1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and Cameras. 2 If your scanner is listed, Windows recognizes the scanner. Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. 2 If the scanner is listed, Windows recognizes the scanner. See the scanner documentation for E I N S T A L L T H E S C A N N E R D R I V E R —...

  • Page 144: No Sound From Headphones

    E I N S T A L L T H E A U D I O D R I V E R — page 149. See "Dell Diagnostics" on page 115. U N T H E E L L I A G N O S T I C S —...

  • Page 145: Touch Pad Or Mouse Problems

    E S T T H E M O U S E C O N T R O L L E R — pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 115. See "Reinstalling Drivers and Utilities"...

  • Page 146: Video And Display Problems

    Video and Display Problems Fill out the "Diagnostics Checklist" on page 200 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your...

  • Page 147: If Only Part Of The Display Is Readable

    — still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 115, then contact Dell (see "Contacting Dell" on page 201). If an error message appears, see "Error Messages"...

  • Page 148: Identifying Drivers

    Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTE: Your Drivers and Utilities media may contain drivers for operating systems that are not on your computer. Ensure that you are installing software appropriate for your operating system.

  • Page 149: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...

  • Page 150: Using The Drivers And Utilities Media

    Drivers and Utilities disc and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities disc. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.

  • Page 151: Manually Reinstalling Drivers

    Manually Reinstalling Drivers NOTE: If your computer has a Consumer IR port and you are reinstalling a Consumer IR driver, you must first enable the Consumer IR port in the system setup program (see "Using the System Setup Program" on page 213) before continuing with the driver installation (see "Reinstalling Drivers and Utilities"...

  • Page 152: Troubleshooting Software And Hardware Problems

    7 When the name of the appropriate driver appears, click the name of the driver→ OK→ Next. 8 Click Finish and restart your computer. Troubleshooting Software and Hardware Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

  • Page 153: Restoring Your Microsoft ® Windows Vista

    Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Troubleshooting...

  • Page 154

    Creating a Restore Point You can either automatically or manually create a restore point from the Windows Vista Back Up and Restore Center. To access the Windows Vista Backup and Restore Center: → Welcome Center. In the Get started with Windows •...

  • Page 155: Restoring The Computer To The Default Factory Configuration

    3 Click Undo my last restoration, and then click Next. Restoring the Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first purchased it from Dell.

  • Page 156: Using The Operating System Media

    5 Log in as a user who has administrative credentials, and then click OK. 6 Click Dell Factory Image Restore. 7 In the Dell Factory Image Restore window, click Next. 8 Select the Yes, reformat hard drive and restore system software to factory condition check box.

  • Page 157

    The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.

  • Page 158: Restoring Your Microsoft ® Windows ® Xp Operating System

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.

  • Page 159: Using Dell™ Pc Restore

    System Restore did not resolve your operating system problem. NOTE: Dell PC Restore by Symantec may not be available in certain countries or on certain computers. Use Dell PC Restore only as the last method to restore your operating system.

  • Page 160

    NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 161: Using The Operating System Media

    PC Restore to return your computer operating system to its original state. 1 Log on to the computer as a local administrator. 2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. NOTE: If you do not log on as a local administrator, a message appears stating that you that you must log on as administrator.

  • Page 162

    The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.

  • Page 163: Adding And Replacing Parts

    • You have performed the steps in "Turning Off Your Computer" on page 164 and "Before Working Inside Your Computer" on page 164. You have read the safety information in your Dell Product Information Guide. • • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 164: Turning Off Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 165

    NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 5 Turn the computer over. 6 Slide and click the battery release latches.

  • Page 166: Hard Drive

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see ®...

  • Page 167

    hard drive cover screws (2) 5 Remove the hard drive assembly by using the pull-tab. hard drive assembly pull-tab NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide).

  • Page 168: Replacing The Hard Drive

    "Reinstalling Drivers and Utilities" on page 149). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. Adding and Replacing Parts...

  • Page 169: Optical Drive

    foam packaging hard drive Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Removing the Optical Drive 1 Follow the procedures in "Before You Begin" on page 163. 2 Turn the computer over.

  • Page 170: Replacing The Optical Drive

    optical drive locking screw notch Replacing the Optical Drive 1 Slide the optical drive into the bay. 2 Replace and tighten the locking screw. Central Control Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 171: Removing The Central Control Cover

    Removing the Central Control Cover 1 Follow the procedures in "Before You Begin" on page 163. 2 Open the display as far as it will open. NOTICE: To avoid damage to the central control cover, do not lift the cover on both sides simultaneously.

  • Page 172: Keyboard

    Keyboard For more information about the keyboard, see "Using the Keyboard and Touch Pad" on page 49. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 173: Replacing The Keyboard

    screws (2) keyboard tabs (5) keyboard cable cable connector latch palmrest Replacing the Keyboard 1 Slide the keyboard cable into the keyboard connector. 2 Rotate the cable release lever downward to fasten the cable in the cable connector. 3 Hook the tabs along the front edge of the keyboard into the palmrest. 4 Press on the right edge near the top to snap the keyboard into place.

  • Page 174: Memory

    Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. Your computer has two user-accessible SODIMM sockets, DIMM A and DIMM B accessed from the bottom of the computer.

  • Page 175

    screws (3) memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 5 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. 6 Remove the module from the connector.

  • Page 176: Replacing The Memory Module

    memory module securing clips (2) Replacing the Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.

  • Page 177: Modem

    notch memory module 3 Replace the memory module cover and tighten the three screws. 4 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet. 5 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.

  • Page 178

    4 Remove the modem cable. 5 Remove the modem by using the pull-tab. screw pull-tab modem cable modem 6 Install the replacement modem by pressing the modem into the connector on the system board. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.

  • Page 179: Subscriber Identity Module

    Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only GSM (HSDPA) type cards need a SIM. EVDO cards do not use a SIM. 1 Follow the procedures in "Before You Begin"...

  • Page 180: Removing A Wlan Card

    If you ordered a wireless Mini-Card with your computer, the card is already installed. Your computer supports three types of wireless Mini-Cards: • Wireless Local Area Network (WLAN) • Mobile Broadband or Wireless Wide Area Network (WWAN) ® • Internal card with Bluetooth wireless technology Removing a WLAN Card 1 Follow the procedures in "Before You Begin"...

  • Page 181: Replacing A Wlan Card

    6 Lift the WLAN card from the computer at a 45-degree angle. Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.

  • Page 182: Internal Card With Bluetooth ® Wireless Technology

    3 Connect the appropriate antenna cables to the card you are WLAN installing: If the WLAN card has two triangles on the label (white and black), connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna cable to the connector labeled "aux"...

  • Page 183

    card cable card metal tab 3 Using a Phillips screwdriver, remove the screw securing the Bluetooth card to the chassis. NOTICE: Be careful when removing the card to avoid damaging the card, card cable, or surrounding components. 4 While grasping the card cable with one hand, use a plastic scribe to gently pry and lift the Bluetooth card up and out of the communications card 5 Disconnect the card from the cable and remove the card from the computer.

  • Page 184: Removing A Mobile Broadband Or Wwan Card

    Removing a Mobile Broadband or WWAN Card NOTE: WWAN is also available on an ExpressCard (see "Using ExpressCards" on page 93). NOTE: WWAN card and FCM share the same slot. You can install only one card at a time. 1 Follow the procedures in "Before You Begin" on page 163. 2 Remove the central control cover (see "Removing the Central Control Cover"...

  • Page 185: Replacing A Wwan Card

    Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card. 1 Insert the card connector into the system board connector labeled WWAN...

  • Page 186: Flash Cache Module

    Flash Cache Module The Flash Cache Module (FCM), is an internal flash drive that helps improve the performance of your computer. NOTE: This card is only compatible with the Windows Vista™ operating system. NOTE: If you ordered a FCM with your computer, the card is already installed NOTE: WWAN card and FCM share the same slot.

  • Page 187: Replacing The Fcm

    screw FCM card Replacing the FCM NOTICE: When installing this card, ensure the two antenna cables are not under the card. The antenna cables are designed to lay alongside the FCM and into the protective sleeve. Installing the card on top of these antenna cables may cause damage to your computer.

  • Page 188: Coin-cell Battery

    Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 189: Replacing The Coin-cell Battery

    NOTE: The coin-cell battery is secured to the system board with double-sided tape. 6 Lift the coin-cell battery up and off the system board. 7 Remove the tape securing the coin-cell battery to the system board. 8 Disconnect and remove the coin-cell battery cable from the power connector on the system board.

  • Page 190

    Adding and Replacing Parts...

  • Page 191: Dell™ Quickset Features

    • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the Microsoft Windows taskbar. The taskbar is located in the lower-right corner of your screen.

  • Page 192

    Dell™ QuickSet Features...

  • Page 193: Traveling With Your Computer

    Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.

  • Page 194: Travel Tips

    • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids. • Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment.

  • Page 195: Getting Help

    1 See "Troubleshooting" on page 115 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 115 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 200.

  • Page 196: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 199, and then see the contact information for your region or go to support.dell.com. DellConnect...

  • Page 197: Autotech Service

    "Contacting Dell" on page 201. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 198: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see the "Contacting Dell"...

  • Page 199: Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 200). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...

  • Page 200

    Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 201: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area.

  • Page 202

    Getting Help...

  • Page 203: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support, and then select the option to view information about your computer. Processor ® Processor type Intel Core™2 processor ® ®...

  • Page 204

    ExpressCard (continued) ExpressCard connector one ExpressCard slot (54 mm) Cards supported ExpressCard/34 (34 mm) ExpressCard/54 (54 mm) 1.5 V and 3.3 V ExpressCard connector size 26 pins 8-in-1 Memory Card Reader 8-in-1 memory card controller Ricoh R5C833 8-in-1 memory card connector 8-in-1 combo card connector Cards supported •...

  • Page 205

    Ports and Connectors Audio microphone connector, stereo headphone/speakers connector IEEE 1394a 4-pin serial connector Consumer IR sensor compatible with Philips RC6 (receive only) Mini-Card two Type IIIA Mini-Card slots Modem RJ-11 port Network adapter RJ-45 port S-video TV-out 7-pin mini-DIN connector (optional S-video to composite video adapter cable) four 4-pin USB 2.0-compliant connector Video...

  • Page 206

    Video Video type: integrated on system board Video controller Intel 965GM Express chipset for integrated graphics Video memory up to 64 MB of shared memory (with 512 MB of system memory) or 320 MB of shared memory (with 1 GB of system memory) LCD interface LVDS...

  • Page 207

    Audio (continued) Internal speaker amplifier 2 Watts per channel into 4 ohms Volume controls program menus, media control buttons Display Type (active-matrix TFT) 14.1-inch WXGA 14.1-inch WXGA with TrueLife 14.1-inch WXGA+ with TrueLife Dimensions: Height 189.84 mm (7.47 in) Width 303.7 mm (11.95 in) Diagonal 358.2 mm (14.1 in)

  • Page 208

    Display (continued) Controls brightness can be controlled through keyboard shortcuts (see "Display Functions" on page 50) Keyboard Number of keys 101 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Camera Pixel 2.0 mega pixel Video Resolution 640x480 at 30fps Diagonal Viewing Angle 60°...

  • Page 209

    Battery (continued) Voltage 11.1 VDC Charge time (approximate) Computer off 4 hours Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions (see "Power Problems" on page 140). See "Using a Battery" on page 55 for more information on battery life.

  • Page 210

    AC Adapter (continued) Dimensions (65 W): Height 28.2 mm (1.11 in) Width 57.9 mm (2.28 in) Depth 137.2 mm (5.4 in) Weight (with cables) 0.4 kg (0.9 lb) Dimensions (90 W): Height 34.2 mm (1.34 in) Width 60.8 mm (2.39 in) Depth 153.4 mm (6.0 in) Weight (with cables)

  • Page 211

    Environmental (continued) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage): Operating...

  • Page 212

    Specifications...

  • Page 213: Appendix

    System security and hard drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.

  • Page 214: Viewing The System Setup Screen

    Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. ® ® If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

  • Page 215

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive). 1 Shut down the computer through the Start menu.

  • Page 216: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water.

  • Page 217: Touch Pad

    Touch Pad 1 Shut down and turn off your computer (see "Turning Off Your Computer" on page 164). 2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Battery Performance" on page 55). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad.

  • Page 218: Media

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.

  • Page 219: Definition Of "dell-installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hard- ware components integrated through CFI for the duration of the computer’s service...

  • Page 220

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 221: Macrovision Product Notice

    Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision.

  • Page 222

    Appendix...

  • Page 223

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...

  • Page 224

    BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit —...

  • Page 225

    cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device. The cache enhances the efficiency of many processor operations. L1 cache — Primary cache stored inside the processor. L2 cache —...

  • Page 226

    DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the data burst cycle, improving system performance. DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz.

  • Page 227

    dual display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as extended display mode. DVD-R — DVD recordable — A recordable version of a DVD. Data can be recorded only once onto a DVD-R.

  • Page 228

    Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries. extended display mode — A display setting that allows you to use a second monitor as an extension of your display.

  • Page 229

    GHz — gigahertz — A measurement of frequency that equals one thousand million Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces are often measured in GHz. graphics mode — A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors.

  • Page 230

    infrared sensor — A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable connection. integrated — Usually refers to components that are physically located on the computer’s system board. Also referred to as built-in. I/O —...

  • Page 231

    — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...

  • Page 232

    Mini-Card — A small card designed for integrated peripherals, such as communication NICs. The Mini-Card is functionally equivalent to a standard PCI expansion card. Mobile Broadband network — (also known as a WWAN) is a series of interconnected computers that communicate with each other through wireless cellular technology and provides Internet access in the same varied locations from which cellular telephone service is available.

  • Page 233

    optical drive — A drive that uses optical technology to read or write data from CDs, DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives, CD-RW drives, and CD-RW/DVD combo drives. parallel connector — An I/O port often used to connect a parallel printer to your computer.

  • Page 234

    processor — A computer chip that interprets and executes program instructions. Sometimes the processor is referred to as the CPU (central processing unit). PS/2 — personal system/2 — A type of connector for attaching a PS/2-compatible keyboard, mouse, or keypad. PXE —...

  • Page 235

    Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.

  • Page 236

    smart card — A card that is embedded with a processor and a memory chip. Smart cards can be used to authenticate a user on computers equipped for smart cards. S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format, which could degrade the quality of the file.

  • Page 237

    TAPI — telephony application programming interface — Enables Windows programs to operate with a wide variety of telephony devices, including voice, data, fax, and video. text editor — A program used to create and edit files that contain only text; for example, Windows Notepad uses a text editor.

  • Page 238

    UXGA — ultra extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1600 x 1200. video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities—in combination with the monitor—for your computer.

  • Page 239

    wallpaper — The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper. WLAN — wireless local area network. A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access.

  • Page 240

    Glossary...

  • Page 241

    Index Numerics Bluetooth wireless technology card 8-in-1 memory card reader, 97 device status light, 28 installing, 182 boot sequence, 214 brightness audio device adjusting, 47 connecting, 76 enabling, 90 audio. See sound camera, 25 carnet, 194 battery about, 71 charge gauge, 57 blank, 72 charging, 61 CD-RW drive problems, 124...

  • Page 242

    147 Dell MediaDirect identifying, 148 about, 29 reinstalling, 149 problems, 136 Drivers and Utilities media, 15 Dell Network Assistant, 122 about, 150 Dell Support 3, 120 Dell Diagnostics, 115 Dell Support Center, 120 drives Dell support site, 18 problems, 123...

  • Page 243

    166 about, 71 returning to Dell, 168 blank, 72 hardware drive problems, 124 Dell Diagnostics, 115 Hardware Troubleshooter, 152 hibernate mode, 59 End User License Agreement, 16 ergonomics information, 16 error messages, 127 icons ExpressCard slot adjusting the size, 191...

  • Page 244

    keypad Mini Card numeric, 49 installing, 179 WLAN, 179 WPAN, 179 WWAN, 179 Mobile Broadband labels network connections, 106 Microsoft Windows, 17 See also wireless switch Service Tag, 17 Mobile Broadband (WWAN) lost computer, 112 problems, 139 modem connector description, 32 monitor.

  • Page 245

    43 USB, 44 problems blue screen, 136 CD drive, 124 QuickSet, 74-75, 191 CD-RW drive, 124 QuickSet Help, 20 computer crashes, 135-136 computer does not start up, 135 computer stops responding, 135 Dell Diagnostics, 115 Dell MediaDirect, 136 Index...

  • Page 246

    214 description, 30 Service Tag, 17 SIM. See Subscriber Identity Module taskbar software Dell Mobile Broadband Card problems, 136-137 Utility, 139 Dell Support Utility, 19 software and hardware incompatibilities, 152 QuickSet icon, 191 Safely Remove Hardware, 132...

  • Page 247

    193 warranty information, 16 packing, 193 Windows Easy Transfer tips, 194 wizard, 39 troubleshooting Windows Vista Dell Diagnostics, 115 Device Driver Rollback, 149 Hardware Troubleshooter, 152 Program Compatibility restore computer to previous wizard, 136 operating state, 158 reinstalling, 157...

  • Page 248

    wizards Program Compatibility wizard, 136 Windows Easy Transfer, 39 WLAN, 180 installing Mini Card, 179 WWAN installing, 184 See also Mobile Broadband Index...

Comments to this Manuals

Symbols: 0
Latest comments: