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D-Link 24-Port 10/100Mbps PoE Web Smart Switch with 4-Port 10/100/1000Base-T and 2-Port Combo SFP DES-1228P User Manual

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DES-1228P
24-Port 10/100Mbps PoE Web Smart Switch
with 4-Port 10/100/1000Base-T
and 2-Port Combo SFP
User Manual
V1.20

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Summary of Contents for D-Link 24-Port 10/100Mbps PoE Web Smart Switch with 4-Port 10/100/1000Base-T and 2-Port Combo SFP DES-1228P

  • Page 1 DES-1228P 24-Port 10/100Mbps PoE Web Smart Switch with 4-Port 10/100/1000Base-T and 2-Port Combo SFP User Manual V1.20...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS About This Guide................. 1 Purpose .................... 1 Terms/Usage ..................1 Introduction..................2 Gigabit Ethernet Technology ............2 Fast Ethernet Technology ..............3 Switching Technology ..............4 Power over Ethernet (PoE) .............. 4 Features.................... 5 Technical Specifications ..............6 Unpacking and Installation ..............
  • Page 3 Installing the SmartConsole Utility..........22 SmartConsole Utility Features ............23 Menu Toolbar................23 Discovery List................25 Monitor List ................26 Device Setting................28 Web-based Utility ................30 Login..................30 Tool Menu.................. 32 Setup Menu ..................33 System > System Setting ............34 System >...
  • Page 4 Security > Broadcast Storm Control .......... 54 Security > 802.1X Setting............54 Security > Mac Address Table > Static Mac ......56 Security > Mac Address Table > Dynamic Forwarding Table .. 57 Monitoring > Statistics............... 58...

  • Page 5: About This Guide

    ABOUT THIS GUIDE Thank you and congratulations on your purchase of the DES-1228P 24-Port 10/100Mbps Fast Ethernet + 4 10/100/1000Base-T Ports and 2 Combo SFP PoE Web-Smart Switch. This device integrates 1000Mbps Gigabit Ethernet, 100Mbps Fast Ethernet and 10Mbps Ethernet network capabilities in a highly flexible package. Since Ports 1~24 of this Switch are Power over Ethernet (PoE) ports, it will automatically detect the presence of IEEE 802.3af compliant devices and will provide power through these PoE ports.

  • Page 6: Introduction

    INTRODUCTION This chapter will describe the features of the DES-1228P and provide some background information about Ethernet/Fast Ethernet/Gigabit Ethernet switching technology. Gigabit Ethernet Technology Gigabit Ethernet is an extension of IEEE 802.3 Ethernet utilizing the same packet structure, format, and support for CSMA/CD protocol, full duplex, and management objects, but with a tenfold increase in theoretical throughput of over 100-Mbps Fast Ethernet and a hundredfold increase over 10-Mbps Ethernet.

  • Page 7: Fast Ethernet Technology

    In addition, the phenomenal bandwidth delivered by Gigabit Ethernet is the most cost-effective method to take advantage of today and tomorrow’s rapidly improving switching and routing internetworking technologies. And with expected advances in the coming years in silicon technology and digital signal processing that will enable Gigabit Ethernet to eventually operate over unshielded twisted-pair (UTP) cabling, outfitting your network with a powerful 1000-Mbps- capable backbone/server connection which will create a flexible...

  • Page 8: Switching Technology

    Switching Technology Another approach to push beyond the limits of Ethernet technology is the development of switching technology. A switch bridges Ethernet packets at the MAC address level of the Ethernet protocol transmitting among connected Ethernet or Fast Ethernet LAN segments. Switching is a cost-effective way of increasing the total network capacity available to users on a local area network.

  • Page 9: Features

    ♦ IEEE802.1x Port-based Access Control ♦ Supports Broadcast Storm Control ♦ Supports Static MAC setting ♦ D-Link Safeguard Engine support ♦ Supports Simple Network Management Protocol(SNMP) ♦ MIB support for: RFC1213 MIB II, Private MIB ♦ Supports DHCP client ♦...

  • Page 10: Technical Specifications

    ♦ Easy configuration via Web Browser　 ♦ Easy setting via SmartConsole Utility ♦ Firmware backup and upload via Web GUI ♦ System reboot via Web GUI ♦ Provides parallel LED display for port status such as link/act, speed, etc. ♦ Reset configuration (hardware and Web GUI) Technical Specifications Key Components / Performance...
  • Page 11 1. IEEE 802.3u compliance 2. Supports Full-Duplex operations at 10/100Mbps, and 1000Mbps only on SFP ports - 2 Combo 1000Base-T/SFP ports -1000Base-T ports compliant to the following standards: 1. IEEE 802.3 compliance 2. IEEE 802.3u compliance 3. IEEE 802.3ab compliance 4.
  • Page 12 4. DEM-331R (TX-1310/RX-1550nm), up to 40km, Single-Mode Compliant to following standards: 1. IEEE 802.3z compliance 2. IEEE 802.3u compliance 000Base-T ports 1000Base-T ports compliant to following 1000Mbps Copper standards: ports in the front 1. IEEE 802.3 compliance panel 2. IEEE 802.3u compliance 3.
  • Page 13 6. Provide the power following the classification below Class Usage Minimum power levels at output of Default 15.4W Optional 4.0W Optional 7.0W Optional 15.4W Reserved 15.4W 7. DES-1228P follow the PSE pinout standard of Alternative A which is sending out power over number 1,2,3,6 pins of 8 wires of CAT5 UTP cable Chassis...
  • Page 14 Operation: 10%~90% RH Humidity Storage: 5%~90% RH Power consumption 222 watts Heat Dissipation 750.2 btu/hr MTBF 149,676 (hours) Emission (EMI) and Safety Certifications EMI-EMC Compliance: FCC class A, CE Class A, VCCI Class A Safety Compliance: cUL, UL...

  • Page 15: Unpacking And Installation

    UNPACKING AND INSTALLATION This chapter provides unpacking and installation information for the Web-Smart Switch. Unpacking Carefully unpack the contents of the Web-Smart Switch from the box and locate the following items: One DES-1228P Web-Smart Switch One AC power cord, suitable for the local electrical power voltage requirements Four rubber feet to be used for shock cushioning Screws and two mounting brackets...

  • Page 16: Rack Mounting

    Install the Switch in a site free from strong electromagnetic field generators (such as motors), vibration, dust, and direct exposure to sunlight. Leave at least 10cm (about 4 inches) of space to the front and rear of the Switch for ventilation. Install the Switch on a sturdy, level surface that can support its weight, or in an EIA standard-size equipment rack.

  • Page 17: Connecting Network Cables

    Figure 2 – Attach the mounting brackets to the Switch Use the screws provided with the equipment rack or chassis to mount the Switch in the rack. Figure 3 – Mount the Switch in the rack or chassis Connecting Network Cables The DES-1228P has 24 ports that support 10/100Mbps Fast Ethernet;...

  • Page 18: Ac Power

    AC Power The Switch utilizes an AC power supply 100~240V AC, 50~60Hz. The power switch is located at the rear of the unit adjacent to the AC power connector and the system fan. The switch’s power supply will adjust to the local power source automatically and may be turned on without having any or all LAN segment cables connected.

  • Page 19: Identifying External Components

    IDENTIFYING EXTERNAL COMPONENTS This chapter describes the front panel, rear panel, and LED indicators of the Switch. Front Panel The figure below shows the front panel of the Switch. Figure 4 – Front panel of the 28-port Web-Smart Switch LED Indicator: Comprehensive LED indicators display the status of the switch and the network (see the Understanding LED Indicators section).
  • Page 20 10/100/1000 BASE-T / Mini GBIC Combo Ports (Option Port 25~26) The Switch is also equipped with two combo 10/100/1000 Base-T / Mini GBIC ports, supporting optional 100BASE-FX or 1000BASE- SX/LX Mini GBIC modules for fiber uplinks. 10/100/1000 BASE-T Twisted Pair Ports (Port 27~28) Finally there are 2 Gigabit twisted pair ports that are auto negotiable 10/100/1000Mbps with auto MDI/MDIX crossover detection support that can also operate in half- and full- duplex modes.

  • Page 21: Rear Panel

    Rear Panel AC Power Connector Figure 5 – Rear panel of the Switch AC Power Connector: Plug in the female connector of the provided power cord into this connector, and the male into a power outlet. Supported input voltages range from 100-240V AC, and 50-60Hz. Understanding LED Indicators The front panel LEDs provides instant status feedback and simplifies monitoring and troubleshooting tasks.

  • Page 22: Power And System Leds

    default. Note: Be sure that to record all custom settings of the Switch before pressing the reset button. Resetting the Switch back to factory default settings will erase all custom configurations. Power and System LEDs Power LEDs When the Power LED light is on, the Switch is receiving power.
  • Page 23 100Mbps When the 100Mbps LED light is on, the respective port is connected to a 100Mbps Fast Ethernet network. When the respective port is connected to a 10Mbps Ethernet or no link. Green When the Green light is on, the respective port is Light providing 48V of power.
  • Page 24 Link/Act When the respective combo port is connected to a network, the Link/Act LED light is on. Blinking When the LED is blinking, the respective combo port is transmitting or receiving data on a network. No link. 1000Mbps When the 1000Mbps LED light’s on, the respective port is connected to a 1000Mbps Gigabit Ethernet network.
  • Page 25 Blinking When the Link/Act LED is blinking, the port is transmitting or receiving data on the Ethernet network. No link. 1000Mbps When the 1000Mbps LED light is on, the respective port is connected to a 1000Mbps Gigabit Ethernet network. When the respective port is connected to a 10Mbps Ethernet or 100Mbps Fast Ethernet network, or no link.

  • Page 26: Configuration

    Installing the SmartConsole Utility The SmartConsole Utility allows a user to monitor and configure multiple D-Link Web-Smart Switches from a workstation connected to the network. Follow these steps to install the SmartConsole Utility: 1. Insert the Utility CD in your CD-Rom Drive.

  • Page 27: Smartconsole Utility Features

    SmartConsole Utility Features The SmartConsole Utility is divided into four parts, a Menu Toolbar of functions at the top, Discovery List, Monitor List, and Device Setting. Figure 7 – SmartConsole Utility Menu Toolbar The Menu Toolbar in the SmartConsole Utility has four main tabs, File, View, Option, and Help.
  • Page 28 • Monitor Load: To manually load a Monitor List setting file. • Exit: To exit the SmartConsole Utility. View includes: View log and Clear Log functions, which provide trap setting list operations. • View Log: To show the event of the SmartConsole Utility and the device.

  • Page 29: Discovery List

    Help includes: information About the SmartConsole Utility, such as the software version. Discovery List This is the list where all Web-Smart devices on the network are discovered. By pressing the Discovery button, all the Web-Smart devices are listed in the discovery list. Double click or press the Add to monitor list button to select a device from the Discovery List to the Monitor List.

  • Page 30: Monitor List

    DHCP: Uses a client/server model to obtain lease of an IP address from a DHCP server as part of the network boot process. Location: Shows where the appointed device location. Trap IP: Shows the IP where the Trap information will be sent. Subnet Mask: Shows the Subnet Mask set of the device.
  • Page 31 Group Interval: Shows the Group Interval of the device. View Trap: The view trap function receives trap events from the Web-Smart Switch. There is a light indicator following the “View Trap” button. A green light indicates that the monitor has not received any new traps, while a red light indicates that there are new traps received by the monitor available to view.

  • Page 32: Device Setting

    Delete Item: Deletes the device from the Monitor List. Device Setting Function buttons of the Device Setting section provide several options. Configuration Setting: In the Configuration Setting, the following settings are available: Product Name, MAC Address, IP Address, Subnet Mask, Gateway, Set Trap to (Trapping IP Address), System name, Location, Password and DHCP ON/OFF (OFF is default).
  • Page 33 Firmware Upgrade: To update the device firmware, enter the firmware path and password (if necessary), and click “Start”.). Figure 12 – Firmware Upgrade Web Access: Double click the device in the Monitor List or select a device in the Monitor List and press the “Web Access” button to open the Web-based Utility.

  • Page 34: Web-Based Utility

    Web-based Utility The DES-1228P Web-Smart Switch has a web browser GUI interface for configuring the Switch through a web browser. To see the list of web browsers the Web-based Utility supports, see Supported web browsers on page 22. A network administrator can manage, control and monitor the switch from the local LAN.
  • Page 35 Figure 15 – Log in screen Once you have successfully logged in, the device status page will appear. In the top right corner the user name (default ‘admin’) is displayed with the IP address of the Switch. Below this is a Logout option for use when the session is complete.

  • Page 36: Tool Menu

    Tool Menu The Tool Menu offers global function controls such as Reset, Configuring Backup and Restoration, Firmware Backup and Upload, and System Reboot. Figure 17 – Tool Menu Reset: Provides a safe reset option for the Switch. All configurations will be reset to default. Figure 18 –...

  • Page 37: Setup Menu

    Firmware Backup and Upload: Allows for the firmware to be saved, or for an existing firmware file to be uploaded to the Switch. Figure 20 – Tool Menu > Firmware Backup and Upload System Reboot: Provides a safe way to reboot the system. Ensure the configuration has been saved, or all the changes you just made may be lost after system reboot.

  • Page 38: System > System Setting

    Figure 22 –Setup Menu System > System Setting The System Setting includes IP Information and System information. There are two ways for the switch to attain IP: Static and DHCP (Dynamic Host Configuration Protocol). When using static mode, the IP Address, Subnet Mask and Gateway can be manually configured.

  • Page 39: System > Trap Setting

    Interval send IGMP v1 report packet by switch, it is for SmartConsole Utility to discovery our switch when we in IGMP protocol, zero means disable Group Interval, and 120~1225 means send IGMP v1 report according the value which unit is seconds. Figure 23 –...
  • Page 40 Figure 24 – System > Trap Setting System Event: Monitors the system’s trapping information. Device Bootup: Traps system boot-up information. Illegal Login: Traps events of incorrect password logins, recording the IP of the originating PC. Fiber Port Events: Monitors the fiber port status. Link Up/Link Down: Traps fiber connection information.

  • Page 41: System > Port Setting

    System > Port Setting In the Port Setting page, the status of all ports can be monitored and adjusted for optimum configuration. By selecting a range of ports (“From Port” and “To Port”), the Speed can be set for all such ports, by clicking Apply.

  • Page 42: System > Snmp Setting

    Link Status: Reporting Down indicates the port is disconnected. Priority: Displays each port’s 802.1p QoS priority level for received data packet handling. Default setting for all ports is Middle. You can change the priority settings in Qos > 802.1p Default Priority NOTE: When the Combo Gigabit Fiber port and the Copper ports are both connected, the Fiber port will take precedence over the Copper ports, meaning the Fiber port will be the only connection.
  • Page 43 string. SNMP packets from a station that are not authenticated are ignored (dropped). Figure 26 – System > SNMP Setting Enabled / Disabled: Default setting is Disabled. Click Enable, then Apply, to set Community Settings. The default community strings for the Switch used for SNMP v.1 management access are: Public: The community with read-only privilege allows authorized management stations to retrieve MIB objects.

  • Page 44: System > Password Access Control

    events such as a port status change. The Switch can generate traps and send them to the trap recipient (i.e. network administrator). Setting up a Trap: Select Enable, enter a Trap Name (i.e. Trap Name must be selected from a Community Name), add the IP of the device to be monitored, and choose the event(s) to trap.
  • Page 45 help to simplify network management by allowing users to move devices to a new VLAN without having to change any physical connections. The IEEE 802.1Q VLAN Configuration page provides powerful VID management functions. The original settings have the VID as 01, named “default”, and all 28 ports as “Untagged”...
  • Page 46 Figure 29 – Configuration > 802.1Q VLAN > Add VID Figure 30 – Configuration > 802.1Q VLAN > Example VIDs Figure 31 – Configuration > 802.1Q VLAN > VID Assignments...

  • Page 47: Configuration > Trunking

    Configuration > Trunking The Trunking function enables the cascading of two or more ports for a combined larger bandwidth. Up to six Trunk groups may be created, each supporting up to 8 ports. Add a Trunking Name and select the ports to be trunked together, and click Apply to activate the selected Trunking groups.
  • Page 48 decisions by examining the contents of each frame’s Layer 2 MAC header. IGMP snooping can help reduce cluttered traffic on the LAN. With IGMP snooping enabled globally, the Web-Smart Switch will forward multicast traffic only to connections that have group members attached.
  • Page 49 Max Response Time (10-25 sec): The Max Response Time specifies the maximum allowed time before sending a responding report. Adjusting this setting effects the "leave latency", or the time between the moment the last host leaves a group and when the routing protocol is notified that there are no more members.
  • Page 50 'RouterPortPurgeInterval' time, the learnt router port entry will be purged. Default is 125 seconds. Leave Timer (0-25 sec): This is the interval after which a Leave message is forwarded on a port. When a leave message from a host for a group is received, a group-specific query is sent to the port on which the leave message is received.

  • Page 51: Configuration > 802.1D Spanning Tree

    To view the Multicast Entry Table for a given VLAN, press the View button. Figure 35 – Configuration > IGMP Multicast Entry Table Configuration > 802.1D Spanning Tree 802.1D Spanning Tree Protocol (STP) implementation is a backup link(s) between switches, bridges or routers designed to prevent network loops that could cause a broadcast storm.
  • Page 52 By default, Spanning Tree is Disabled. If Enabled, the Switch will listen for BPDU packets and its accompanying Hello packet. BPDU packets are sent even if a BPDU packet was not received. Therefore, each link between bridges is sensitive to the status of the link. Ultimately this difference results in faster detection of failed links, and thus faster topology adjustment.

  • Page 53: Configuration > Port Mirroring

    Root Bridge: Displays the MAC address of the Root Bridge. Root port: Displays the root port. Root Path Cost: Shows the root path cost. Path Cost: This defines a metric that indicates the relative cost of forwarding packets to specified port list. The lower the number, the greater the probability the port will be chosen to forward packets.

  • Page 54: Configuration > Lldp

    Selection options for the Source Ports are as follows: TX (transmit) mode: Duplicates the data transmitted from the source port and forwards it to the Target Port. RX (receive) mode: Duplicates the data that gets sent to the source and forwards it to the Target Port. Both (transmit and receive) mode: Duplicate both the data transmitted from and data sent to the source port, and forwards all the data to the assigned Target Port.
  • Page 55 When you click on the PoE Setting, the PoE Status will appear on the screen. It will display the PoE status including, Port Enable, Power Limit, Power (W), Voltage (V), Current (mA), Classification, Port Status. Note: The PoE Status information of Power current, Power Voltage, and Current is the power usage information of the connected PD;...

  • Page 56: Power Over Ethernet (Poe) > Poe System Setting

    Power over Ethernet (PoE) > PoE System Setting Select "PoE System Setting" to configure the global PoE Settings. Figure 40 – PoE > PoE System Setting This page will display the PoE status including System Budget Power, Support Total Power, Remainder Power, and The ratio of system power supply.

  • Page 57: Security > Safeguard Engine

    Figure 41 – QoS > 802.1p Default Priority Security > Safeguard Engine D-Link’s Safeguard Engine is a robust and innovative technology that automatically throttles the impact of packet flooding into the switch's CPU. This function helps protect the Web-Smart Switch from being interrupted by malicious viruses or worm attacks.

  • Page 58: Security > Broadcast Storm Control

    Security > Broadcast Storm Control The Broadcast Storm Control feature provides the ability to control the receive rate of broadcasted packets. If Enabled (default is Disabled), threshold settings of 8,000 ~ 4,096,000 bytes per second can be assigned. Press Apply for the settings to take effect. Figure 43 –...
  • Page 59 available to the user, or the user is denied access to the network. The RADIUS servers make the network a lot easier to manage for the administrator by gathering and storing the user lists. Figure 44 – Security > 802.1X Setting By default, 802.1X is Disabled.

  • Page 60: Security > Mac Address Table > Static Mac

    ReAuthEnabled: This Enables Disables periodic ReAuthentication control. When the 802.1X function is Enabled, the ReAuthEnabled function is by default also Enabled. QuietPeriod: Sets the number of seconds that the switch remains in the quiet state following a failed authentication exchange with the client.

  • Page 61: Security > Mac Address Table > Dynamic Forwarding Table

    Figure 45 – Security > Static Mac Address To initiate the removal of auto-learning for any of the uplink ports, press On to enable this feature, and select the port(s) for auto learning to be disabled. The Static Mac Address Setting table displays the static Mac addresses connected, as well as the VID.

  • Page 62: Monitoring > Statistics

    Figure 46 – Security > Dynamic Forwarding Table Monitoring > Statistics The Statistics screen displays the status of each port packet count. Figure 47 – Monitoring > Statistics...
  • Page 63 Refresh: To renew the details collected and displayed. Clear Counter: To reset the details displayed. TxOK: Number of packets transmitted successfully. RxOK: Number of packets received successfully. TxError: Number of transmitted packets resulting in error. RxError: Number of received packets resulting in error. To view the statistics of individual ports, click one of the linked Port numbers for details.

  • Page 64: Limited Warranty

    Hardware. The Warranty Period shall extend for an additional ninety (90) days after any repaired or replaced Hardware is delivered. If a material defect is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware.
  • Page 65 D-Link to confirm the same. The original product owner must obtain a Return Material Authorization (RMA) number from the Authorized D-Link Service Office and, if requested, provide written proof of purchase of the product (such as a copy of the dated purchase invoice for the product) before the warranty service is provided.

  • Page 66: Fcc Warning

    Trademarks Copyright 2006 D-Link Corporation. Contents subject to change without prior notice. D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc. All other trademarks belong to their respective proprietors.

  • Page 67: Registration Card

    8. What category best describes your company? Aerospace Engineering Education Finance Hospital Legal Insurance/Real Estate Manufacturing Retail/Chainstore/Wholesale Government Transportation/Utilities/Communication System house/company Other_________________________________________________________________________ 9. Would you recommend your D-Link product to a friend? Don't know yet 10.Your comments on this product? _____________________________________________________________ ___________________________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ _______________________________________________________________...
  • Page 69 The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered.
  • Page 70 Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered trademarks are the property of their respective owners. Copyright Statement: No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as stipulated by the...
  • Page 71 Product Registration: Register online your D-Link product at http://support.dlink.com/register/ Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights.

  • Page 72: Tech Support

    Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers within Australia: D-Link Technical Support over the Telephone: 1300-766-868 Monday to Friday 8:00am to 8:00pm EST Saturday 9:00am to 1:00pm EST D-Link Technical Support over the Internet: http://www.dlink.com.au...

  • Page 73: Technical Support

    You can find software updates and user documentation on the D-Link website. Tech Support for customers within South Eastern Asia and Korea: D-Link South Eastern Asia and Korea Technical Support over the Telephone: +65-6895-5355 Monday to Friday 9:00am to 12:30pm, 2:00pm-6:00pm...
  • Page 74 Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers within India D-Link Technical Support over the Telephone: +91-22-26526741 +91-22-26526696 –ext 161 to 167 Monday to Friday 9:30am to 7:00pm D-Link Technical Support over the Internet: http://ww.dlink.co.in...
  • Page 75 Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers for the duration of the warranty period on this product. Customers can contact D-Link technical support through our web site or by phone.
  • Page 76 Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers within the U.A.E & North Africa: D-Link Technical Support over the Telephone: (971) 4-391-6480 (U.A.E) Sunday to Wednesday 9:00am to 6:00pm GMT+4 Thursday 9:00am to 1:00pm GMT+4 D-Link Middle East &...
  • Page 77 You can find software updates and user documentation on the D-Link website. Tech Support for customers within South Africa and Sub Sahara Region: D-Link South Africa and Sub Sahara Technical Support over the Telephone: +27-12-665-2165 08600 DLINK ( For South Africa only )
  • Page 78 Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for Latin America customers: D-Link Technical Support over the followings Telephones: Argentina: 0-800 122 35 465 Monday to Friday 09:00am to 22:00pm Chile: 800-835465...
  • Page 79 Техническая поддержка Обновления программного обеспечения и документация доступны на Интернет-сайте D-Link. D-Link предоставляет бесплатную поддержку для клиентов в течение гарантийного срока. Клиенты могут обратиться в группу технической поддержки D-Link по телефону или через Интернет. Техническая поддержка D-Link: (495) 744-00-99 Техническая поддержка через Интернет...
  • Page 80 El servicio de soporte técnico tiene presencia en numerosos países de la Región Latino América, y presta asistencia gratuita a todos los clientes de D-Link, en forma telefónica e internet, a través de la casilla soporte@dlinkla.com Soporte Técnico Help Desk Argentina: Teléfono: 0-800 122 35 465 Lunes a Viernes 09:00 am a 22:00 pm...
  • Page 81 Você pode encontrar atualizações de software e documentação de usuário no site da D-Link Brasil www.dlinkbrasil.com.br. A D-Link fornece suporte técnico gratuito para clientes no Brasil durante o período de vigência da garantia deste produto. Suporte Técnico para clientes no Brasil: Telefone São Paulo (11) 2185-9301...
  • Page 82 D-Link 友訊科技 台灣分公司 技術支援資訊 如果您還有任何本使用手冊無法協助您解決的產品相關問題，台灣地區用 戶可以透過我們的網站、電子郵件或電話等方式與D-Link台灣地區技術支 援工程師聯絡。 D-Link 免付費技術諮詢專線 0800-002-615 服務時間：週一至週五，早上8:30 到 晚上7:00 (不含周六、日及國定假日) 網 站：http://www.dlink.com.tw 電子郵件 ：dssqa_service@dlink.com.tw 如果您是台灣地區以外的用戶，請參考D-Link網站 全球各地分公司 的聯絡資訊以取得相關支援服務。 產品保固期限、台灣區維修據點查詢，請參考以下網頁說明： http://www.dlink.com.tw 產品維修： 使用者可直接送至全省聯強直營維修站或請洽您的原購買經銷商。...
  • Page 83 Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the service period, and warranty confirmation service, during the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our website, or by phone.
  • Page 84 Technical Support You can find software updates and user documentation on the D-Link websites. If you require product support, we encourage you to browse our FAQ section on the Web Site before contacting the Support line. We have many FAQ’s which we hope will provide you a speedy resolution for your problem.
  • Page 85 0,12€/Min aus dem Festnetz der Deutschen Telekom. Telefonische technische Unterstützung erhalten Sie Montags bis Freitags von 09.00 bis 17.30 Uhr. Unterstützung erhalten Sie auch bei der Premiumhotline für D-Link Produkte unter der Rufnummer 09001-475767 Montag bis Freitag von 6-22 Uhr und am Wochenende von 11-18 Uhr.

  • Page 86: Assistance Technique

    Vous trouverez la documentation et les logiciels les plus récents sur le site web D-Link. Vous pouvez contacter le service technique de D-Link par notre site internet ou par téléphone. Support technique destiné aux clients établis en France: Assistance technique D-Link par téléphone : 0820 0803 03 N°...
  • Page 87 Asistencia Técnica Puede encontrar las últimas versiones de software así como documentación técnica en el sitio web de D-Link. D-Link ofrece asistencia técnica gratuita para clientes residentes en España durante el periodo de garantía del producto. Asistencia Técnica de D-Link por teléfono:...
  • Page 88 Supporto tecnico Gli ultimi aggiornamenti e la documentazione sono disponibili sul sito D-Link. Supporto tecnico per i clienti residenti in Italia D-Link Mediterraneo S.r.L. Via N. Bonnet 6/B 20154 Milano Supporto Tecnico dal lunedì al venerdì dalle ore 9.00 alle ore 19.00 con orario continuato Telefono: 02-39607160 URL : http://www.dlink.it/supporto.html...
  • Page 89 Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within Benelux for the duration of the warranty period on this product. Benelux customers can contact D-Link technical support through our website, or by phone.

  • Page 90: Pomoc Techniczna

    Pomoc techniczna Najnowsze wersje oprogramowania i dokumentacji użytkownika można znaleźć w serwisie internetowym firmy D-Link. D-Link zapewnia bezpłatną pomoc techniczną klientom w Polsce w okresie gwarancyjnym produktu. Klienci z Polski mogą się kontaktować z działem pomocy technicznej firmy D-Link za pośrednictwem Internetu lub telefonicznie.
  • Page 91 Technická podpora Aktualizované verze software a uživatelských příruček najdete na webové stránce firmy D-Link. D-Link poskytuje svým zákazníkům bezplatnou technickou podporu Zákazníci mohou kontaktovat oddělení technické podpory přes webové stránky, mailem nebo telefonicky Web: http://www.dlink.cz/suppport/ E-mail: support@dlink.cz Telefon: 224 247 503 Telefonická...
  • Page 92 Technikai Támogatás Meghajtó programokat és frissítéseket a D-Link Magyarország weblapjáról tölthet le. Telefonon technikai segítséget munkanapokon hétfőtől-csütörtökig 9.00 – 16.00 óráig és pénteken 9.00 – 14.00 óráig kérhet a (1) 461-3001 telefonszámon vagy a support@dlink.hu emailcímen. Magyarországi technikai támogatás : D-Link Magyarország...
  • Page 93 Teknisk Support Du kan finne programvare oppdateringer og bruker dokumentasjon på D-Links web sider. D-Link tilbyr sine kunder gratis teknisk support under produktets garantitid. Kunder kan kontakte D-Links teknisk support via våre hjemmesider, eller på tlf. Teknisk Support: D-Link Teknisk telefon Support:...
  • Page 94 Teknisk Support Du finder software opdateringer og bruger- dokumentation på D-Link’s hjemmeside. D-Link tilbyder gratis teknisk support til kunder i Danmark i hele produktets garantiperiode. Danske kunder kan kontakte D-Link’s tekniske support via vores hjemmeside eller telefonisk. D-Link teknisk support over telefonen: D-Link teknisk support over telefonen: Tlf.
  • Page 95 Teknistä tukea asiakkaille Suomessa: D-Link tarjoaa teknistä tukea asiakkailleen. Tuotteen takuun voimassaoloajan. Tekninen tuki palvelee seuraavasti: Arkisin klo. 9 - 21 numerosta 0800-114 677 Internetin kautta Ajurit ja lisätietoja tuotteista. http://www.dlink.fi Sähköpostin kautta voit myös tehdä kyselyitä.
  • Page 96 Teknisk Support På vår hemsida kan du hitta mer information om mjukvaru uppdateringar och annan användarinformation. D-Link tillhandahåller teknisk support till kunder i Sverige under hela garantitiden för denna produkt. Teknisk Support för kunder i Sverige: D-Link Teknisk Support via telefon: 0770-33 00 35 Vardagar 08.00-20.00...
  • Page 97 Você pode encontrar atualizações de software e documentação de utilizador no site de D-Link Portugal http://www.dlink.pt. A D-Link fornece suporte técnico gratuito para clientes no Portugal durante o período de vigência de garantia deste produto. Suporte Técnico para clientes no Portugal: Assistência Técnica:...
  • Page 98 Τεχνική Υποστήριξη Μπορείτε να βρείτε software updates και πληροφορίες για τη χρήση των προϊόντων στις ιστοσελίδες της D-Link Η D-Link προσφέρει στους πελάτες της δωρεάν υποστήριξη στον Ελλαδικό χώρο Μπορείτε να επικοινωνείτε με το τμήμα τεχνικής υποστήριξης μέσω της ιστοσελίδας ή μέσω τηλεφώνου...
  • Page 99 技术支持 办公地址：北京市朝阳区建国路71号惠通时代广场C1座 202室 邮编: 100025 技术支持中心电话：8008296688/ (028) 66052968 技术支持中心传真：(028) 85176948 维修中心地址：北京市朝阳区建国路71号惠通时代广场C1座 202室 邮编: 100025 维修中心电话：(010) 58635800 维修中心传真：(010) 58635799 网址：http://www.dlink.com.cn 办公时间：周一到周五，早09:00到晚18:00...

  • Page 100: International Offices

    TEL: +351 21 8688493 FAX: 92-21-4535103 URL: www.dlink.es European HQ & UK & I Egypt Czech Republic D-Link House, Abbey Road 47, EI Merghany Street, Heliopolis Park Royal, London Vaclavske namesti 36, Proha 1 Cairo, Egypt. NW10 7BX UK 110 00 Czech Republic...

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