Fujitsu ScanSnap fi-5110EOX Operator's Manual page 104

Symptom
The scanning speed is
very slow.
Double-feeds (Note)
occur frequently.
Paper is not fed (stops
midway).
The scanner is not
recognized even if
ScanSnap Manager is
installed.
The file size of a
scanned black & white
image is the same as
for a color document.
The back side of the
document appears in
the scanned image
when scanning a two-
sided document (noise
of the back side
image).
Check This Item
Does your PC satisfy the
recommended system
requirements?
Is the USB 1.1 connected?
Note: When using an
USB1.1 interface, the data
transfer rate may be slower
due to large data sizes.
Is the Pad ASSY dirty?
Is the Pad ASSY worn?
Is the document stack
thicker than 5mm?
Is the Pick roller dirty?
Is the Pick roller worn?
Are there any debris on the
document feeding path?
Did you connect the scan-
ner to your PC before
installing ScanSnap Man-
ager?
Is the scanner registered as
"Other device" in the
"Device Manager"?
Is the B&W document
scanned in the color mode?
Is the "Setting for text only
document." checkbox
unmarked at [Option...] on
the [Scanning] tab in the
"Scan and Save Settings"
window?
Remedy
Confirm the system requirements in " Before
Installing ScanSnap" (page 6).
Scanning speed will be slower whenever the
recommended CPU and memory require-
ments are not met.
If this is the case, at [Scanning] - [Option...] in
the "Scan and Save Settings" window, unmark
the boxes of the following to increase the
scanning speed.
Allow automatic image deskew
Allow automatic image rotation
If your PC has an USB 2.0 port, connect the
scanner to this port. (If using a USB hub, it
must also support USB 2.0 interfaces.) (*1)
Clean the pad following the instructions in "6.3
Cleaning the Inside of the Scanner" (page 94).
Clean the Pad ASSY following the instructions
in "7.2 Replacing the Pad ASSY" (page 102).
Reduce the number of sheets in the document
sheet to 5mm thickness or less.
Clean the Pick roller following the instructions
in "6.3 Cleaning the Inside of the Scanner"
(page 94).
Clean the Pick roller following the instructions
in "7.3 Replacing the Pick Roller" (page 105).
Remove any debris from the document feed-
ing path. (Refer to "5.1 Clearing Document
Jams" (page 84).
On the [Start] menu, select [Control panel] -
[System] - [Hardware] - [Device Manager].
Delete the "Other Device" selection in the
[Device Manager] and restart your PC.
Select "B&W" at [Color mode:] on the [Scan-
ning] tab in the "Scan and Save Settings" win-
dow.
Mark the "Setting for text only document."
checkbox. (Available only in color mode).