Fujitsu ScanSnap fi-5110EOX Operator's Manual page 103

Symptom
Scanning is not started.
Vertical lines appear in
the printed image.
The printed image
shifts or is distorted.
The image is printed
white or dark.
Check This Item
Is the USB cable connected
correctly?
Does the LED light blink
repeatedly?
Is ScanSnap Manager
started?
(If ScanSnap Manager is
started up successfully, the
"ScanSnap Manager" icon
S S appears on the task
tray.)
Is ScanSnap Manager run-
ning normally?
(If ScanSnap Manager is
not running normally, the
"ScanSnap Manager" icon
in the task tray is displayed
as S S .
Is the "Scan and Save Set-
tings" window still dis-
played?
Is the inside of the ADF
dirty?
Is the document loaded cor-
rectly?
Is for B&W scanning under
[Option...] the setting
"Brightness" in the [Scan-
ning] tab set extremely Light
or Dark?
5.2 Troubleshooting Checklist
Remedy
Connect the USB cable correctly. (When a
hub is used, check the hub's power supply.)
Disconnect and then re-connect the AC cable
and AC adapter.
If the "ScanSnap Manager" icon is not dis-
played, select from the [Start] menu [Pro-
grams] - [SnanSnap Manager] - [ScanSnap
Manager] to start up ScanSnap Manager.
Please perform the following:
1. Disconnect and re-connect the AC cable
and AC adapter. If this does not change
the state, perform step 2.
2. If a USB hub is being used, directly con-
nect ScanSnap to your PC.
If this does not change the state, perform
step 3.
3. Restart your PC.
If none of the above operations resolves the
problem, uninstall and re-install ScanSnap
Manager.
Close the "Scan and Save Settings" window,
and scan the document.
Clean the inside of the ADF following the
instructions in "6 Daily Care" (page 91).
Load the document correctly.
Adjust "Brightness" at [Scanning] - [Option...]
in the "Scan and Save Settings" screen.
5