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Dell Precision™ Mobile Workstation M4500 Service Manual 
Diagnostics
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Latitude ON, Precision, and Wi-Fi Catcher are trademarks of Dell Inc.; Intel, SpeedStep, TurboBoost, a n d Core are either trademarks
or registered trademarks of Intel Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license;
Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Vista, and the Windows Vista start button are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries; Adobe, the Adobe logo, and Adobe Flash Player are trademarks of Adobe Systems Incorporated.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
June 2010     Rev. A00
 
 
  
  

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   Summary of Contents for Dell Precision M4500

  • Page 1

    Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Latitude ON, Precision, and Wi-Fi Catcher are trademarks of Dell Inc.; Intel, SpeedStep, TurboBoost, a n d Core are either trademarks or registered trademarks of Intel Corporation;...

  • Page 2: Access Panel, Removing The Access Panel

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Access Panel NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 3: Removing The Battery, Replacing The Battery

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Battery NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 4

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Bottom Chassis Assembly NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 5: System Setup, Entering System Setup, Boot Menu, System Setup Menu Options

    Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your computer to work incorrectly. Entering System Setup 1. Turn on (or restart) your computer. 2. When the blue DELL™ logo is displayed, press <F2> immediately.  Boot Menu The Boot menu lists all the valid boot devices for your computer. Use the Boot menu to: Run diagnostics on your computer Enter system setup Change the boot sequence without changing the boot sequence permanently in the system setup.

  • Page 6

    Memory Installed ¡ Memory Available ¡ Memory Speed ¡ Memory Channel Mode ¡ Memory Technology ¡ DIMM A Size ¡ DIMM B Size ¡ Processor Information Processor Type ¡ Core Count ¡ Processor ID ¡ System Information Current Clock Speed ¡...

  • Page 7

    NOTE: Successful password changes take effect immediately. NOTE: Deleting the admin password automatically deletes the system password as well.   Allows you to set, change, or delete the system password. When set, your computer requests you to enter the system password every time your computer turns on or restarts. System Password NOTE: Successful password changes take effect immediately. This field lets you set, change, or delete the password on the system's internal hard disk drive (HDD).

  • Page 8

    Allows you to view and clear BIOS POST events. It includes the date and time of the event as well as the LED code. Allows you to view the diagnostic results from Dell Diagnostics and PSA. It includes the time and date, the diagnostic and version which DellDiag Events was run and the resulting code.

  • Page 9

    Thermal Events Allows you to view and clear thermal events. It includes the date and time as well as the name of the event. Power Events Allows you to view and clear power events. It includes the date and time of the event as well as the power state and reason. BIOS Progress Allows you to view and clear BIOS Progress events.

  • Page 10: Bluetooth Card, Removing The Bluetooth Card, Replacing The Bluetooth Card

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Bluetooth Card NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 11: Camera And Microphone

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Camera and Microphone NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 12: Removing The Coin-cell Battery

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Coin-Cell Battery NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 13

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the DC-In Port NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 14: Device Status Lights, Battery Status Lights, Keyboard Status Lights, Led Error Codes

    If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking amber light and blue light — An unauthenticated or unsupported, non-Dell AC adapter is attached to your laptop. Alternately blinking amber light with steady blue light — Temporary battery failure with AC adapter present.

  • Page 15

    FLASH-ON-FLASH 1. Reseat the display cable. 2. Replace the display panel. Display panel error 3. Replace the video card/system board. OFF-FLASH-OFF 1. Install compatible memory modules. 2. If two modules are installed remove one and test. Try the other module in the same slot and test. Test the other slot with both modules.

  • Page 16: Expresscard Board, Removing The Expresscard Board

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the ExpressCard Board NOTE: You may need to install Adobe Flash Player from Adobe.com in order to view the illustrations below.

  • Page 17: Removing The Expresscard

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the ExpressCard NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 18: Fingerprint Reader, Removing The Fingerprint Reader, Replacing The Fingerprint Reader

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Fingerprint Reader NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 19: Hard Drive, Removing The Hard Drive, Replacing The Hard Drive

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard Drive NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 20: Removing The Heat Sink And Fan Assembly, Replacing The Heat Sink And Fan Assembly

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Heat Sink and Fan Assembly NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 21

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the I/O Board NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 22: Removing The Keyboard, Replacing The Keyboard

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Keyboard NOTE: You may need to install Adobe Flash Player from Adobe.com in order to view the illustrations below.

  • Page 23

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Latitude ON Flash Card NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 24: Display Assembly, Removing The Display Assembly, Replacing The Display Assembly

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Assembly NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 25: Display Bezel, Removing The Display Bezel, Replacing The Display Bezel

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Bezel NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 26: Display Cover

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Cover NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 27: Hinge Covers, Removing The Hinge Covers, Replacing The Hinge Covers

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hinge Covers NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 28

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Hook(s) NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 29: Display Panel, Removing The Display Panel, Replacing The Display Panel

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Panel NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 30: Led Cover, Removing The Led Cover

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the LED Cover NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 31: Modem Connector, Removing The Modem Connector

    Modem Connector Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Modem Connector    NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 32

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Modem Port Plug NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 33: Replacing The Memory

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Module(s) NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 34: Removing The Modem, Replacing The Modem

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Modem NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 35: Optical Drive, Removing The Optical Drive, Replacing The Optical Drive

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Optical Drive NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 36: Palm Rest Assembly, Removing The Palm Rest Assembly, Replacing The Palm Rest Assembly

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Palm Rest Assembly NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 37: Removing And Replacing Parts

    Back to Contents Page Removing and Replacing Parts Dell Precision™ Mobile Workstation M4500 Service Manual    Battery   Secure Digital (SD) card   Subscriber Identity Module (SIM) Card   Smart Card   ExpressCard   PCMCIA Card   Optical Drive   Hard Drive   LED Cover   Keyboard   Access Panel   Memory   Fingerprint Reader   Hinge Covers   Modem   Modem Port Plug   Coin-Cell Battery...

  • Page 38: Pcmcia Card, Removing The Pcmcia Card

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the PCMCIA Card NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 39

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the PCMCIA Card Cage NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 40: Removing The Processor, Replacing The Processor

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Processor NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 41

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the SD Card Board NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 42: Removing The Sd Card

    Secure Digital (SD) card Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the SD Card    NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 43: Removing The Sim Card, Replacing The Sim Card

    Subscriber Identity Module (SIM) Card Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the SIM Card    NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 44: Smart Card, Removing The Smart Card

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Smart Card NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 45: Specifications

    Back to Contents Page Specifications Dell Precision™ Mobile Workstation M4500 Service Manual    System Information   Fingerprint Reader (Optional)   Processor   Ports and Connectors   Memory   Drives   Video   Display   Audio   Keyboard   Communications   Touchpad   ExpressCard   Battery   PC Cards   AC Adapter   Secure Digital (SD) Memory Card Reader   Physical   Contactless Smart Cards (Optional)   Environmental...

  • Page 46

    Audio  Type two-channel high-definition audio codec (HDA) Controller IDT 92HD81B Speakers Internal speaker amplifier 2 W channel Volume controls volume up, volume down, and mute buttons Communications  Modem internal (optional) Network adapter 10/100/1000 Mbps Intel 82577LM Gigabit Ethernet Controller Wireless dedicated WLAN, WWAN, WiMAX, and Bluetooth® ...

  • Page 47

    Display  Option 1: High Definition Maximum resolution 1366 (H) x 768 (V) at 262K colors Typical brightness 220 nits Refresh rate 60 Hz Viewing angle          Horizontal 40 degrees/40 degrees        Vertical 15 degrees/30 degrees Pixel pitch 0.250 mm x 0.250 mm Option 2: High Definition and Wide View Anti-Glare Maximum resolution 1600 (H) x 900 (V) at 262K colors...

  • Page 48

           6-cell 19.80 mm (0.78 inch)        9-cell 22.30 mm (0.87 inch)        12-cell 217.17 mm (8.55 inches) Width          6-cell 47.00 mm (1.85 inches)        9-cell 69.00 mm (2.71 inches)        12-cell 322.07 mm (12.68 inches) Weight          6-cell 329.00 g (0.72 lb)        9-cell 485.00 g (1.06 lb)        12-cell 848.22 g (1.87 lb)

  • Page 49

    Back to Contents Page  ...

  • Page 50: System Board, Removing The System Board, Replacing The System Board

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the System Board NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 51: Removing The Wlan Card, Replacing The Wlan Card

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the WLAN Card NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

  • Page 52: Working On Your Computer, Before Working Inside Your Computer, Recommended Tools, Turning Off Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 53: After Working Inside Your Computer

    After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.

  • Page 54: Removing The Wwan Card

    Dell Precision™ Mobile Workstation M4500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the WWAN Card NOTE: You may need to install Adobe™ Flash Player™ from Adobe.com in order to view the illustrations below.

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