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Dell Latitude E4200 How-to Manual

Business client e-family re-image guide.
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E-Family Reimage "How-To" Guide
Business Client
E-Family Re-Image "How-To" Guide
Revision 2.0
A00
th
April 30
, 2010
Dell Confidential

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   Summary of Contents for Dell Latitude E4200

  • Page 1

    E-Family Reimage “How-To” Guide Business Client E-Family Re-Image “How-To” Guide Revision 2.0 April 30 , 2010 Dell Confidential...

  • Page 2: Table Of Contents

    Control Point System Manager Features - Table B1 ....................28 Control Point Security Manager Features – Table B2 ....................29 Control Point Connection Manager Features – Table B3 ..................30 Appendix – C, E-Docks ............................... 31 Dell E-Docks (E-Family Docking Stations) ....................... 31 Dell Confidential...

  • Page 3: Overview

    Dell E-Family products. Reinstalled images should be built from a clean OS load and following the steps in this guide. Dell does not recommend starting from an image built for D-Family products or other computer systems...

  • Page 4: How-to, Supported Operating Systems

    E-Family Reimage “How-To” Guide 2 “How-To” 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell E-Family notebook computers: • Microsoft Windows XP 32 & 64-Bit • Vista 32 & 64-Bit • Windows 7 32 & 64-Bit...

  • Page 5

    E-Family Reimage “How-To” Guide 2.2 E-Family New Features & Image Impact Dell E-Family systems feature new hardware technologies which require a new software stack, drivers, and / or applications. These products are not compatible with previous images built or installed on non E-Family or previous Dell products. Images between E-Family 1...

  • Page 6

    Noise Cancelling Digital Array Mics and Light Sensitive Webcam for VOIP and Video Conferencing Multi-touch Touchpad USB 3.0 Free Fall Sensor on the motherboard Connection Manager removed from DCP Latitude On / Precision On – Reader and Flash Dell Backup & Recovery Manager Dell Manageability Package Dell Confidential...

  • Page 7: Latest Drivers / Applications And Utilities

    E-Family Reimage “How-To” Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell’s support web site http://support.dell.com/...

  • Page 8: Installation Sequence

    E-Family Reimage “How-To” Guide 2.4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell E- Family systems in a prescribed order to ensure optimal performance. Actual system configurations may vary 2.4.1 Installation Sequence Overview...

  • Page 9

    2.4.2.1 BIOS, Drivers and Firmware: BIOS Intel Chipset - Helps Windows control system board components and controllers. Dell Desktop System Software - A compilation of critical Microsoft QFEs updates PCMCIA / SmartCard controller - Enables and enhances the PCMCIA / SmartCard controller Intel Storage: o Intel Matrix Storage Manager –...

  • Page 10

    Requires Security driver (for System Manager version 1.0 & 1.1 only) • DCP – Ambient Light Sensor • Requires Dell DCP-SM or ALS utility in case DCP-SM is not desired and under Microsoft Windows Vista only o Control Point Connection Manager – E-Family 1 generation o Control Point Security Manager (Requires Dell Control Point security driver pack) Latitude On / Precision On –...

  • Page 11: Bios

    E-Family Reimage “How-To” Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (support.dell.com) under the “BIOS” section Some of the BIOS settings are critical to Operating System performance. These are as follows: Settings ...

  • Page 12

    Enabled: The BIOS will turn the TPM during POST so that it can be used by the Operating System • Deactivate (Default) = The TPM will be deactivated • Activate = The TPM will be enabled and activated • Clear = The BIOS clears the information stored in the TPM Dell Confidential...

  • Page 13: Recommended Drivers / Applications, Installation Order

    If SATA configuration mode in the BIOS is set to either AHCI, IRRT, RAID On, or RAID, install the Dell IMSM / IRST driver and application available on Dell’s driver & downloads support web site (support.dell.com) under the “SATA Drivers” section...

  • Page 14

    Installing the Intel IMSM driver using the Floppy Drive • Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the list of items. You will need Floppy Disk Drive and a diskette for this selection. The IMSM / IRST driver must be on the...

  • Page 15

    E-Family Reimage “How-To” Guide • Microsoft Operating Systems do not include the Audio driver recommended by Dell. The IDT 92HDxxx HD Audio driver is available on Dell’s driver & downloads support web site (support.dell.com) under the “Audio” section 2.6.6 Graphics: Under XP 32-Bit only with service packs earlier than Service pack-3 and for E-Family 1 generation only, the Audio driver must be installed prior to installing the graphics driver.

  • Page 16

    Microsoft Operating System does not have the desired drivers and applications necessary for the security functions offered on E-Family The driver will install the device driver for the security devices installed in the Dell E- Family notebook computer. In addition, it will install Microsoft Net framework 2.0 SP1 and...

  • Page 17

    (support.dell.com) under “Control Point” section Refer to Table B1 under Appendix-B for DCP System Manager features For All Day Battery Life feature (ADBL), install the Dell Control Point components offered by Dell in addition to the System Manager Module( version 1.2 & 1.3) o Control Point System Security Manager driver ( applies to Control Point System Manager 1.0 and 1.1 )

  • Page 18

    E-Family Reimage “How-To” Guide o Control Point Security Manager Application which is offered to E-Family Customers through Dell’s support website o Third party security software specific to the customer’s environment. Dell does not provide 3 party security software The Control Point System Manager Application is available on Dell’s driver & downloads support web site (support.dell.com) under the “Control Point”...

  • Page 19

    DCP CM 1.1 DCP CM 1.2 DCP CM 1.3 DCP CM 1.4 Customers choosing to utilize the Dell Wireless (DW) WLAN Card Utility or Intel PROSet / Wireless should not install Control Point Connection Manager. If Control Point Dell Confidential...

  • Page 20

    Connection Manager. The latest versions of Dell Control Point Connection Manager (v1.3 and later) provide the WWAN drivers and FW in the Dell Control Point Connection Manager Driver Pack. Earlier versions provide the drivers and FW in one single Dell Control Point Connection Manager installer.

  • Page 21

    Dell Jog Shuttle Touchpad (Multi-Touch) Dell Touchpad drivers are different between the 1st and 2nd generation of systems. Drivers from the 1st generation (Dell Touchpad / Pointing Stick) and 2nd generation (Dell Multi-Touch Touchpad) are not compatible. Dell strongly recommends only installing the appropriate driver for the system Dell Touchpad drivers are found under the “Input Device Drivers”...

  • Page 22

    Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the USB 3.0 driver. Install the NEC USB 3.0 driver available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section...

  • Page 23

    2.6.22 Webcam The Dell E-Family Webcam driver enables the built-in system digital camera. Install the following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only: o Creative Labs Integrated Webcam driver available on Dell’s driver & downloads support web site (support.dell.com) under the “Input Device Drivers”...

  • Page 24

    In order to enable the Latitude ON / Precision ON button to hibernate Windows when switching to Latitude ON / Precision ON modes, Dell recommends installing the appropriate software. In order to determine the appropriate software to install, boot to the system BIOS and check the following: o Under BIOS settings ->...

  • Page 25

    E-Family Reimage “How-To” Guide Appendix Dell Confidential...

  • Page 26

    No, the wireless adapter only supports one of them being active at one time 6. What is the Dell System Software utility and why do I need it? a. The Dell System Software utility provides critical updates and patches for your operating system necessary for the correct operation of your system.

  • Page 27

    Alternatively, end users can use the scheduling option to keep their system up-to-date with the systems software released by Dell 8. What is eSATA? One of the connectors on the system is a dual eSATA / USB combo port. It can interface with either an eSATA device or a USB device.

  • Page 28: Control Point System Manager Features - Table B1

    Yes (Intel LOM) No (some Broadcom LOMs) Power Manager Extended Battery Life/ All Day Battery Life. v1.0 (ADBL) Dell Enhanced Performance Plans (User Selectable Thermal Tables for Performance, v1.4 temperature and sound levels) Digidesign Audio/Video mode v1.3 Yes, thru individual settings in BIOS/OS...

  • Page 29

    Yes - with 3rd party software, v1.0 yes ( No PBA SUPPORT) Windows Logon does not include PBA External Dell Branded Finger Print Reader yes (E2 with CV only, no M'09, Full configuration and management for PBA v1.4 Foose, Reebok, or Fonseca...

  • Page 30

    Yes, with Intel Proset • Intel® Centrino® Advanced-N 6200 WiFi AutoConfig, but in box driver has not card been Dell validated Yes, with Intel Proset or Dell Wireless Disconnect on Ethernet WLAN v1.2 Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless WZC/WLAN AutoConfig for available View availabe networks &...

  • Page 31: Dell E-docks (e-family Docking Stations)

    E-Family Reimage “How-To” Guide Appendix – C, E-Docks Dell E-Docks (E-Family Docking Stations) Dell E-Family docking stations are architected differently than previous generations of Dell docking stations. To enhance Plug And Play performance E-Family products no longer require a docking...

  • Page 32

    E-Family Reimage “How-To” Guide Dell Confidential...

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  • Catherine Piscitello Aug 25, 2014 03:20:
    I recently purchased Dell E6410 with Windows 7, Refurbishe​d. It boots up I have followed direction to set up on router for Internet and can't get beyond this point. Is there a button I press for wireless? Could it be the drivers? I can't seem to connect to router. The router acknowledg​es it but will not connect. Can you help? catherinea​kagemini@c​ox.net