Brother MFC-J4410DW Basic User's Manual page 128

Network Difficulties (continued)
Difficulty
The Brother software cannot be
installed.
Cannot connect to wireless
network.
Data entry difficulties
Difficulty
The dial pad does not work when
entering numbers or characters.
114
Suggestions
®
(Windows )
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Investigate the problem using the WLAN Report.
Press (Settings), and then press s or t on the Touchpanel to display
Print Reports. Press Print Reports. Press s or t to display
WLAN Report, and then press WLAN Report.
(See Network User's Guide.)
Suggestions
Use the keyboard on the Touchscreen to enter information.