Key Telephones/Terminals; Single Line Telephones; Single Line Telephone - Vodavi Starplus Triad-S Installation Manual

4-6
Chapter 4 - Maintenance and Troubleshooting

Key Telephones/Terminals

The following actions apply to multi-line key telephones:
No power to keyset
No handsfree answer-back on intercom
CO line/station button will not access CO
line/station
Speakerphone does not work
Cannot call another intercom station
No camp-on signals or override to phone

Single Line Telephones

The following applies to all 2500 type single line telephones connected to the system.
Phone will not dial out
No ringing to phone
Message waiting lamp does not work
Cannot call another intercom station
Table 4-2: Key Telephones/Terminals
Symptom
Table 4-3: Single Line Telephone
Symptom
Action
Verify that keyset is connected to correct type
of station card.
On digital keysets, the mode of intercom
answer is programmable.
Check flexible button programming for that
button.
Check station programming for
speakerphone enable.
Verify phone is a speakerphone model.
Check off hook preference programming.
Check station programming for override
enable
Action
Verify correct SLT type programmed in station
identification. Verify line group access
programming.
Check CO line ringing assignments in
programming.
Check station ID assignment in programming.
Make sure the MSGU is installed on the CSIB.
Check off hook preference programming. Put
all unused CO lines in a CO line group not
currently being used.
Keyset Self Test