Ericsson Dialog 4224 Operator User Manual page 61

Operator terminal for ericsson mx-one telephony system and ericsson md110
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Dialog 4224 Operator
Calling the extension first
The extension hangs up after phoning the operator to request
assistance. This method of assistance prevents the extension from
z
making or receiving any calls.
Dial the extension number and the requested number.
Press (if the requested number is an internal number).
Inform the called party and ask to hold.
Press.
Announce the call.
Press to extend the call.
The call is extended and the terminal is cleared.
Calling the external/other party first
This allows the extension to initiate or receive calls while the
z
operator contacts the other party.
Dial the number of the other party.
z
Inform the called party and ask to hold.
Dial the extension number.
Press.
The terminal rings the extension.
Announce the call when the extension answers.
Press to extend the call.
The call is extended and the terminal is cleared.
Assistance
61

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