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Dialog 4223 Professional / Dialog 3213
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BusinessPhone Communication Platform
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User Guide
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Table of Contents
Related Manuals for Ericsson DIALOG 4223
Summary of Contents for Ericsson DIALOG 4223
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Page 1: User Guide
Dialog 4223 Professional / Dialog 3213 Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: • • • • This text should then be hidden. - Page 2 EN/LZTBS 170 322 R1A © Ericsson Enterprise AB 2004 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
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Page 3: Table Of Contents
ISDN Facilities ... 85 Other Useful Features ... 90 Write Text ... 99 Settings ... 100 Accessories ... 111 Useful Hints ... 118 Glossary ... 119 Installation ... 122 Index ... 133 BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 4: Welcome
Welcome Welcome Welcome to the User Guide for the Dialog 4223 Professional / Dialog 3213 in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform. -
Page 5: Declaration Of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC. Details to be found at: http://www.ericsson.com/sdoc BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 6: Description
Description Description Dialog 4223 Professional BusinessPhone – Dialog 4223 Professional / Dialog 3213... - Page 7 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Display 3x40 characters. See section Menu Function keys The functions depend on the traffic state and will be shown on the last line of the display. When you are requested to (see display), press the required key to access the function.
- Page 8 Note: Use only optional key panels of type DBY 419 01. Loudspeaker Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Professional” on page 114.
- Page 9 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Dialog 3213 Executive Description...
- Page 10 Line key 1 for in and outgoing calls. b. Save or redial an external number. See section on page 21. Volume control To adjust the volume. Also space/backspace in writing mode. BusinessPhone – Dialog 4223 Professional / Dialog 3213 “Display info” on page 14. “Absence Information” on “During...
- Page 11 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Mute To switch the microphone on or off. See section page 35. Loudspeaker on/off To switch the loudspeaker on or off. See section page 35. Clear To disconnect calls or to clear the display in programming.
- Page 12 This table gives you an overview of the different key design of the Dialog 4223 Professional and the Dialog 3213 Executive. In this user guide you will only find illustrations of the Dialog 4223 keys. If you are using the Dialog 3213 Executive, please refer to the table below to find out the appropriate key combination.
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Page 13: Lamp Indications
Ô Ö Ô Õ Ô BusinessPhone – Dialog 4223 Professional / Dialog 3213 Lamp indications The key lamps on your telephone indicate with different signals the traffic state of the ongoing call or function. Extinguished lamp The function is not active. -
Page 14: Display Info
DAVID CHAMBERS BURNES BOBBY During an incoming external call the middle line shows the other party’s number and status. 12 May 10:35 +15° 431811005446 BusinessPhone – Dialog 4223 Professional / Dialog 3213 redial prog SPEECH FREE call-back SPEECH save... -
Page 15: Status Information
WAIT & +15°^ BusinessPhone – Dialog 4223 Professional / Dialog 3213 The provisioning of external calling numbers is network dependent. If it is not provided, the display shows ’EXTERNAL’ and the directory number of the external line. Even when it is provided it might happen that callers are suppressing their numbers, in this case the display shows ’DISPLAY RESTRICTED’. -
Page 16: Dial Tone
(Sent to all parties during Intrusion) Conference tone (Sent to all participants in a Conference) Tones Tones are audible in the handset. - repeated after 4 s - repeated after 4 s - repeated after 15 s BusinessPhone – Dialog 4223 Professional / Dialog 3213... - Page 17 Internal ringing signal External ringing signal Automatic Callback signal BusinessPhone – Dialog 4223 Professional / Dialog 3213 Signals Ringing signals are emitted from the phone. - repeated after 4 s - repeated after 4 s Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries.
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Page 18: Incoming Calls
Press without lifting handset. Press without lifting handset. You are connected to the caller via the loudspeaker and microphone. Press to terminate a handsfree call. BusinessPhone – Dialog 4223 Professional / Dialog 3213 “ISDN Facilities” on page 85. A trunk... - Page 19 Line 2 Ö Ô Line 1 í BusinessPhone – Dialog 4223 Professional / Dialog 3213 To another extension (Call pick-up) You can answer a call to another extension from any phone in your office. Call the ringing extension. You receive busy tone.
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Page 20: Silent Ringing
(the number can contain 24 digits maximum). Previously saved number is erased. Save number Before you quit the call: Press (see display). Redial number Press to redial the saved number (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 21: Outgoing Calls
í BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. Make calls How to make internal and external calls. -
Page 22: Last External Number Redial
Previously saved number is erased. Save number Before you quit the call: Press (see display). Redial number Press to redial the saved number (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Redial” on page 24. -
Page 23: Automatic Callback
í BusinessPhone – Dialog 4223 Professional / Dialog 3213 Automatic Callback You call an extension and receive busy tone or get no answer. 12 May 10:35 +15° BURNES BOBBY camp-on call-back Press (see display). Verification tone. Replace the handset or press to finish the procedure. -
Page 24: Automatic Redial
The display shows: AUTO REDIAL CALL ANDERSEN ANDREAS directory Lift the handset when you are called back. (You can also press the Line or Loudspeaker key to answer in handsfree mode.) BusinessPhone – Dialog 4223 Professional / Dialog 3213 redial prog... - Page 25 Pause Auto Redial Õ Ô Pause Auto Redial BusinessPhone – Dialog 4223 Professional / Dialog 3213 Notes: It is not possible to do a new request on a key holding an already activated request until the existing one is cancelled.
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Page 26: Busy Extension
Note: If you still hear the busy tone, your extension does not have the authority to intrude or the desired extension is protected against Intrusion. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 27: Abbreviated Numbers
Individual Abbreviated Numbers - can be stored and used on the 2nd layer oft the programmable keys on the telephone, on the key panels, or on the keys 0 to 9 (Dialog 4223 Professional). Note: Functions that you activate/deactivate via a dial code, e.g. -
Page 28: Common Abbreviated Numbers
Outgoing Calls Option 2 - Via the keypad If you are using the Dialog 4223 Professional without a key panel, you can program 10 Individual Abbreviated Numbers on the keys 0 to 9. Additionally, you can program the programmable keys on the telephone (see Option 1). -
Page 29: Programmable Key
Thomas P prog _ A Ô short-no. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Individual Abbreviated Numbers via a programmable key You can program and activate your most frequently used external numbers on the 2nd layer of a programmable key. This procedure can also be used if you want to program a function that is activated/deactivated via a dial code. -
Page 30: Individual Abbreviated Numbers Via The
Press to enter the programming mode. Select an Abbreviated Number between 0 and 9 and press. Enter the digit(s) for external line access and the desired public number. The number can consist of up to 24 digits. BusinessPhone – Dialog 4223 Professional / Dialog 3213... - Page 31 Head Office prog _ A Ô BusinessPhone – Dialog 4223 Professional / Dialog 3213 Note: Which digit to press for external line access depends on the configuration of the system. If your public network requires waiting for a second dial tone, press Press.
- Page 32 Press (see display) and dial the number. You can use any directory number, e.g. a Common Abbreviated Number or a colleague’s extension number. Press (see display). Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 NAMECALL enter return is shown (see...
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Page 33: System Phonebook
BusinessPhone – Dialog 4223 Professional / Dialog 3213 System Phonebook The System Phonebook covers internal directory numbers as well as external common abbreviated numbers. Use the System Phonebook Press (see display). The display shows: 12 May 10:35 +15°... -
Page 34: Make A Call
Search routine was successful If no entry fulfils the search criteria, the display shows: 12 May 10:35 +15° SORRY - NO SUCH NAME Press (see display)to start a new search BusinessPhone – Dialog 4223 Professional / Dialog 3213 “Write Text” search disconn return... -
Page 35: During Calls
  í BusinessPhone – Dialog 4223 Professional / Dialog 3213 During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call, create a Conference or put the call on hold to perform other tasks. -
Page 36: From Handsfree To Handset
Conference and end one of the calls. Press to end the Inquiry call. The second call is disconnected. Press to retake the first call. You are now connected to the first party. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 37: Refer Back
Inquiry or Line 2 transfer BusinessPhone – Dialog 4223 Professional / Dialog 3213 Refer Back You have an ongoing conversation on e.g. Line 2 and want to refer back to the call that is put on hold on Line 1. The lamp of the call put on hold flashes. -
Page 38: Call Waiting
Enter the number of the third party. Press to establish a three party conference (see display). Now you have established a three party conference. To indicate the Conference, all conference members will hear a periodical Conference tone. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 39: Common Hold
Ô Ö Line 1 pick-up BusinessPhone – Dialog 4223 Professional / Dialog 3213 Repeat the procedure to include other persons into the Conference. In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system. -
Page 40: Call List
In case of any calls in the list the menu key Additionally you are notified about missed and unchecked calls with See display below: CALLS ! 12 May 10:35 +15° ANDERSEN ANDREAS directory list BusinessPhone – Dialog 4223 Professional / Dialog 3213 is activated. list CALLS ! redial prog... - Page 41 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Retrieve calls To see the first entry in the Call List: Press (see display). The display shows e.g.: 12 May 10:35 +15° 00431811005446 call next Incoming/outgoing calls are shown as: [<- ...
- Page 42 Note: If you do not react within 5 seconds the display reverts to idle state. If you want to leave the function before the time-out, press the Clear key. BusinessPhone – Dialog 4223 Professional / Dialog 3213 12 May 08:22...
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Page 43: Call Metering
*41# To deactivate the indication for all further calls: Press. í Verification tone, the Cost Indication is deactivated. Press. To activate the Cost Indication again for all further calls, repeat the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 44: Cost Of The Last Call
12 May 10:35 +15° OWN COSTS: other check Press (see display). The system requires a Password. Enter the Password. Ask your system administrator for the defined Password. BusinessPhone – Dialog 4223 Professional / Dialog 3213 return... - Page 45 BusinessPhone – Dialog 4223 Professional / Dialog 3213 In case of a typing error, press the Volume Down key to delete the latest entered digit. Press to confirm the Password (see display). Select the type of meter you want to read out.
- Page 46 12 May 10:35 +15° COST 200: EUR next print Press to step through all the counters (see display). Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 reset return return reset return...
- Page 47 Group : Callers Directory number range : 4736 Currency : EUR Dir. No. Name 4736 Mr.Plattner Total BusinessPhone – Dialog 4223 Professional / Dialog 3213 Printout The printout covers the following information: Example: Time: 10:53 Pulses Call Metering Cost Cost/Pulse 38.00...
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Page 48: Printout Contents
Shows the accumulated cost for the desired extension/trunk line since the last reset. Shows the actual price per pulse. Shows the accumulated pulses and cost of all the extensions/trunk lines on the printout. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 49: Integrated System Check
BusinessPhone – Dialog 4223 Professional / Dialog 3213 Integrated System Check To avoid a loss of the counter values during re-configuration of the system, an Integrated System Check offers you the opportunity to read out all the counters which were not reset before the re- configuration. -
Page 50: Call Forwarding
If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Fixed Diversion when “Personal... -
Page 51: Fixed Diversion
Ô Ô Diversion Ô Ô Õ Diversion BusinessPhone – Dialog 4223 Professional / Dialog 3213 Fixed Diversion This function directs your calls to a pre-programmed answering position (e.g. secretary). Activate Fixed Diversion Press. Press to activate diversion. All calls to your extension are directed to a pre-programmed address. -
Page 52: Program Fixed Diversion Address
Press (see display). Dial new diversion address. In case of a typing error, press the Volume Down key to delete the latest entered digit. Press (see display). Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 diversion ringing... -
Page 53: Individual Diversion
Ô Ô Õ Diversion BusinessPhone – Dialog 4223 Professional / Dialog 3213 Individual Diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a Common Abbreviated Number (e.g. - Page 54 DISA function, see section Features” on page 90. Cancel External Diversion Press. Press. Note: The programmed diversion address is not removed from the memory, the diversion is just inactive. BusinessPhone – Dialog 4223 Professional / Dialog 3213 “Other Useful...
- Page 55 Dial to activate the programmed External Diversion. You can make outgoing calls as usual. A special dial tone reminds you that Call Forwarding is active. The display shows that you have í activated an External Diversion. Press. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
- Page 56 Special dial tone. Press to finish the procedure. Cancel Follow-me Follow-me and Individual Diversion can also be cancelled from the answering position. Press. Dial your number. Press. Dial tone. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
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Page 57: Absence Information
BusinessPhone – Dialog 4223 Professional / Dialog 3213 Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers of the reason of your absence. External callers will be routed to the operator who also has access to your Absence Information. -
Page 58: Enter Information
Vacation back, month day Illness back, month day In case of a typing error, press Volume Down key to delete the latest entered digit. BusinessPhone – Dialog 4223 Professional / Dialog 3213 messages” on page 67. voice free-text information. free-text (see display). -
Page 59: Voice Information
0627 activate í í BusinessPhone – Dialog 4223 Professional / Dialog 3213 Press (see display). The programmed Absence Information will be shown in the display. Internal callers receive the information on the display (or as spoken information to callers without display phone). External callers will be routed to the operator who also has access to your Absence Information. -
Page 60: Change Information
Enter the extension number and press (see display). Press (see display). Press (see display). Enter the information in the normal way and press (see display). Press to store the information for the extension. BusinessPhone – Dialog 4223 Professional / Dialog 3213 chnge-no. -
Page 61: Receive Info For Diverted Calls
BusinessPhone – Dialog 4223 Professional / Dialog 3213 Receive info for diverted calls A colleague, Andersen, has programmed diversion to your extension. You answer a call to Andersen on your phone. The sign ‘&’ or ‘%’ indicates that Andersen has Text or Voice info programmed. -
Page 62: Messages
The new Password is saved. Press to finish the procedure. Continue with any of the Message functions. If you want to change your Password again, see section Password” on page 77. BusinessPhone – Dialog 4223 Professional / Dialog 3213 “Change... -
Page 63: Individual Mailbox System
Ô Õ Diversion Ô Ô Info leave BusinessPhone – Dialog 4223 Professional / Dialog 3213 Individual Mailbox system Callers are able to leave messages in your Individual Mailbox. Activate Divert your extension to the Mailbox system. Press. Press. Enter the number to the Mailbox system. - Page 64 Press to retrieve a message. See section “Check and store received Retrieve messages - externally To retrieve your messages from an external position: Enter your company’s telephone number. BusinessPhone – Dialog 4223 Professional / Dialog 3213 diversion return “Absence messages” on page 67.
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Page 65: Outcall (External) Notification
BusinessPhone – Dialog 4223 Professional / Dialog 3213 Enter the number to the Mailbox system. During the procedure you will be asked for your extension number and your Password. Note: You cannot use the Default Password 0000 to retrieve messages externally. If you want to check your... - Page 66 Enter the Notification time. The time is entered in 24h format, e.g. 2030 for half past eight. Values are automatically set to even quarters, i.e. 2013 will be 2015. BusinessPhone – Dialog 4223 Professional / Dialog 3213 check return return...
- Page 67 Message administr outcall í BusinessPhone – Dialog 4223 Professional / Dialog 3213 Press if you want immediate Notification (see display). Press to save the Notification time (see display). This step is excluded if you program immediate Notification. Press to finish programming.
- Page 68 Press to erase the message (see display). Press to store the message (see display). Up to 20 messages can be stored. Callback messages cannot be stored. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 heard stored...
- Page 69 >>> forward forward í BusinessPhone – Dialog 4223 Professional / Dialog 3213 Forward a Voice message Your received Voice messages (in the Individual or Common Mailbox) can be forwarded to other Mailbox numbers (Individual or Common). When you forward a Voice message to an Individual Mailbox, the Mailbox number is the same as the extension number.
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Page 70: Common Mailbox System
Press. Press. Retrieve messages - internally Press the Common Mailbox key (pre-programmed). During the procedure you will be asked for your extension number and your Password. See section “Security” on page 77. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 71: Send Message
Ô Message send send call-back BusinessPhone – Dialog 4223 Professional / Dialog 3213 Retrieve messages - externally To retrieve your messages from an external position: Enter your company’s telephone number. Enter the Common Mailbox number. During the procedure you will be asked for your extension number and your Password. - Page 72 Use the menu keys to record and send your message (see display). Text Press to send a Text message (see display). Text messages only can be sent to display phones. See section “Write Text” on page 99. BusinessPhone – Dialog 4223 Professional / Dialog 3213 TO NUMBER: voice text...
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Page 73: Check Sent Messages
í BusinessPhone – Dialog 4223 Professional / Dialog 3213 Check sent messages You can check messages that you have sent, for instance if you want to erase a message. You can also check messages received at other extensions (not allowed by default, ask system administrator). -
Page 74: Returned Messages
+15° SELECT FUNCTION send receive Press (see display). Use the menu keys to check returned messages (see display). You can erase or re-send the message. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 administr sent-back... -
Page 75: Dictaphone Function
BusinessPhone – Dialog 4223 Professional / Dialog 3213 Dictaphone function If you want to record and retrieve personal Voice messages you can use the Dictaphone function. A Dictaphone message is treated as a normal message. How to retrieve Dictaphone messages, see section “Check and store received... -
Page 76: Conversation Recording
Neither the manufacturer nor the dealer of this product is responsible for the abuse of this feature by the user or for any damages caused thereby. BusinessPhone – Dialog 4223 Professional / Dialog 3213 “Check and... -
Page 77: Security
#*72* í BusinessPhone – Dialog 4223 Professional / Dialog 3213 Security You can use your four-digit Password for blocking your phone from unauthorized use, for making external calls from any blocked extension, for entering the Message system or when you are using the DISA function. -
Page 78: Bypass Blocked Extension
This makes it possible to make a call on another, blocked extension, by using your Password. Enter. Enter your Password. Press. Enter your extension number. Press. Dial tone. You can make one call from the blocked extension. BusinessPhone – Dialog 4223 Professional / Dialog 3213... - Page 79 *72# í #72* í BusinessPhone – Dialog 4223 Professional / Dialog 3213 Block extension Enter to block your extension. Verification tone. Press to finish the procedure. Unblock extension Press. Enter your Password. Press to re-open. Verification tone. Your extension is open for use.
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Page 80: Group Features
Press a free Line key (pre-programmed). Enter the desired public number. If you make external calls in this way, you do not have to dial the digit(s) for external call access first. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 81: Group Call-Pick-Up
Ö Michael Ô Michael BusinessPhone – Dialog 4223 Professional / Dialog 3213 Supervision/Telephone Attendance A Function key can also be programmed for Supervision and handling calls for a group of extensions. If a Supervision/Attendance key is programmed on your telephone,... -
Page 82: Loudspeaker Paging
Common Bell pick-up code and there are no calls waiting at the Common Bell extension. Note: You can also program the Common Bell code on a Function key. BusinessPhone – Dialog 4223 Professional / Dialog 3213 No call waiting at... -
Page 83: Group Hunting
To log into all hunt *28**# groups: BusinessPhone – Dialog 4223 Professional / Dialog 3213 Group Hunting Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. -
Page 84: Answer Calls
12 May 10:35 +15° LOGGED OUT FROM AT LEAST ONE PBX GROUP directory Press. BusinessPhone – Dialog 4223 Professional / Dialog 3213 CALLING redial prog redial prog... -
Page 85: Isdn Facilities
If a name is available to the external caller‘s number in your system, it is shown alternating to the number. (Please contact your system administrator whether the feature ’Name presentation for external calls’ is available in your system) BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 86: Answer An Incoming Call From An Isdn-Line
+15° EXTERNAL directory Example 4: The calling number has been diverted in the public net, the calling and the diverting number will be shown. directory BusinessPhone – Dialog 4223 Professional / Dialog 3213 1811004736 CALLING redial prog CALLING redial prog... -
Page 87: Make An External Call On An Isdn-Line
BusinessPhone – Dialog 4223 Professional / Dialog 3213 Make an external call on an ISDN-line Establish an external call in the normal way. If the called party is also connected to a digital trunk line, your public number is shown on the called party’s display. -
Page 88: Malicious Call Identification
If you cannot identify the connected party, your display shows the following information. 12 May 10:35 +15° DISPLAY RESTRICTED After 3 seconds the display will revert to the previous state. BusinessPhone – Dialog 4223 Professional / Dialog 3213 MCID ACCEPTED SPEECH save cost-off MCID REJECTED... -
Page 89: Number Secrecy
Ô Number secrecy BusinessPhone – Dialog 4223 Professional / Dialog 3213 Number Secrecy By pressing a pre-programmed Number Secrecy key you can choose not to show your complete number (public + extension number) to the connected party. 12 May 10:35 +15°... -
Page 90: Other Useful Features
+15° SECOND USER LOGGED ON directory For incoming calls: • Both telephones are treated as 1 single extension. For outgoing calls: • Both telephones are treated as 2 separate extensions. BusinessPhone – Dialog 4223 Professional / Dialog 3213 redial prog... - Page 91 Ô z Ô Inquiry Transfer *32* ì BusinessPhone – Dialog 4223 Professional / Dialog 3213 To deactivate the Tandem configuration Press (pre-programmed). Press to log off the secondary telephone. For incoming calls: • The secondary telephone cannot be called and the primary telephone works as a normal stand-alone telephone.
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Page 92: Background Music
The Doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone. Answering Doorphone calls Press the flashing Line key. You will be in speech connection with the calling party. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 93: Intercom Line
Ô Intercom secretary í Ô Night BusinessPhone – Dialog 4223 Professional / Dialog 3213 Opening of the doorlock After you have answered the Doorphone, you can open the door making an inquiry to the door-opener’s directory number. Press. Dial the door-opener’s directory number. -
Page 94: Direct Inward System Access (Disa)
Use the External Diversion function. Procedure, see section “Call Forwarding” on page 50. Note: If you program a new diversion address, remember to reset it when you return to your office. BusinessPhone – Dialog 4223 Professional / Dialog 3213 “Change “Account... -
Page 95: Account Number
Ô Account Number BusinessPhone – Dialog 4223 Professional / Dialog 3213 Account Number An Account Number can be entered to debit telephone cost to different accounts. Depending on the system configuration the Account Number has to be entered from a Verified Account Number List (predefined) or you can invent your own Account Number. -
Page 96: Dtmf Tones
On/Off lamp lights and the call comes straight in through the loudspeaker. Note: To accept a transferred external call you must first press the Transfer key. Cancel Immediate Answer Press the Immediate Answer key (pre-programmed). The lamp extinguishes. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 97: Ip Calls
Ô *61* Inquiry BusinessPhone – Dialog 4223 Professional / Dialog 3213 Networking Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking. -
Page 98: Least Cost Routing
Enter the digit(s) for external line access and the desired public number. Note: Which digit to press for external line access depends on the configuration of the system. You can also program the LCR code on a Function key. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 99: Write Text
ì ì 444 ì 66 ì BusinessPhone – Dialog 4223 Professional / Dialog 3213 Write Text It is necessary to write text, e.g. when you are typing Absence Information, sending a Text message or searching the integrated telephone directory. Use the keypad to write text, e.g. when you are sending a Text message. -
Page 100: Settings
Programming of Dial-by-Name keys and Individual Abbreviated Numbers are described in section Abbreviated Numbers and how to program a new diversion address is described in section Call Forwarding. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 101: Program A Function
í BusinessPhone – Dialog 4223 Professional / Dialog 3213 Program a function How to program a function on key A. Note: Some functions can also be programmed as Individual Abbreviated Numbers, see section Numbers” on page 27. - Page 102 Press until Supervision is shown (see display). Press (see display). Enter extension number. Press (see display). Press to select ringing character. Press (see display). Press to finish programming. BusinessPhone – Dialog 4223 Professional / Dialog 3213 data” on page 103. “Function...
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Page 103: Function Codes And Required Data
READ & Number Secrecy NUMB SECRECY Automatic Redial ARD REQUEST Pause Automatic ARD PAUSE Redial BusinessPhone – Dialog 4223 Professional / Dialog 3213 Function codes and required data Function Associated code number Extension number Directory number of line Extension number... - Page 104 Camp-on Automatic Callback Answer calls, to another extension (Call pick-up) Intrusion BusinessPhone – Dialog 4223 Professional / Dialog 3213 Austria, Belgium, Brazil, Denmark, Germany...
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Page 105: Handset And Loudspeaker Volume
Line 1 Õ Ô Line 1 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Handset and loudspeaker volume Use the volume keys. You can set different volume levels for internal and external calls and for Background Music. During a call, adjust handset listening volume in handset mode. -
Page 106: Ringing Signal
You will hear the selected volume (0...lowest volume, 9...highest). Press lower or higher to change the level (see display). Press to finish the procedure. Note: This programming is not applicable when you have selected ringing type 2. BusinessPhone – Dialog 4223 Professional / Dialog 3213 diversion ringing... -
Page 107: Melody Programming
í í *7 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Ringing character Press (see display). You will hear the selected character. Press to change (see display). Press to finish the procedure. Melody programming If you want a personal melody when your telephone rings, this can be programmed for internal, external or Callback calls. - Page 108 Note: Press and hold a key to make a long tone (shown with a capital letter e.g. D). Change the pitch steps: Press to change. Press once for sharp pitch, twice for flat pitch and three times to get the normal pitch. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
- Page 109 Line 1 Ô Line 2 Ô Inquiry BusinessPhone – Dialog 4223 Professional / Dialog 3213 Insert a pause: Press to insert a short pause. Hold the key to get a long pause. Change the octave: Press to get a higher or lower octave for the note you have inserted.
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Page 110: Display Contrast
Display Contrast Press repeatedly to adjust the contrast. Press to save and exit. Note: To exit the menu without saving the changes, press # before you press any of the adjustment keys. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 111: Accessories
Your telephone can be expanded with up to four key panels. Note: For the Dialog 4223 Professional, you need the optional key panel DBY 419 01. Dialog 3213 Executive Each key panel offers 17 additional keys for storing of your most frequently used telephone numbers and functions, and for supervising extensions. -
Page 112: Option Unit
Press to change to extra bell. Press to save the setting and exit. Note: If you do not press #, the phone automatically returns to idle about 30 seconds after the last key press. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 113: Extra Handset
BusinessPhone – Dialog 4223 Professional / Dialog 3213 Dialog 3213 The Option unit DBY 410 02 is an optional accessory, to be installed on the bottom of your telephone set. The following devices can be installed via the Option unit: •... - Page 114 Press the flashing Line key to answer. Press to terminate a Headset call. Make calls Enter the number. Press to terminate the call. Headset to handset Lift the handset. Handset to headset Press the Headset key. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
- Page 115 Â Â Í Í BusinessPhone – Dialog 4223 Professional / Dialog 3213 Headset with Group Listening Press to toggle between headset with or without Group Listening. Headset to handsfree Press. Press the Headset key. Handsfree to headset Press the Headset key.
- Page 116 Press the flashing Line key to answer. Press to terminate a Headset call. Make calls Enter the number. Press to terminate the call. Headset to handset Lift the handset. Handset to headset Press the Headset key (optional). BusinessPhone – Dialog 4223 Professional / Dialog 3213...
- Page 117 Headset Headset BusinessPhone – Dialog 4223 Professional / Dialog 3213 Headset with Group Listening Press to toggle between headset with or without Group Listening. Headset to handsfree Press. Press the Headset key (optional). Handsfree to headset Press the Headset key (optional).
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Page 118: Useful Hints
You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 119: Glossary
The counter keeps track of the time and cost of your calls. See section “Call Metering” on page 43. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Dial-by-Name Initiation of a call by operating a single key. Internal numbers (or Common Abbreviated Numbers) can be stored on each extension. - Page 120 Password. See section “Security” on page 77. Private Branch Exchange. Your telephone switching system (e.g. BusinessPhone 250). Pre-defined text Pre-programmed absence information. See section BusinessPhone – Dialog 4223 Professional / Dialog 3213 “Group Features” on “Call Metering” on “During Calls” on page 35.
- Page 121 “During Calls” on page 35. Tie line An external line from the private network. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Transfer During an internal or external ongoing call you can make an inquiry and then transfer the call to another party (internal or external).
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Page 122: Installation
The cable to the exchange has to be plugged in LINE and the handset cable has to be plugged in HANDSET. Change cables To remove a cable, use a screwdriver to unlock the stop. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 123: Install Stands And Adapt Telephone
Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Tiltable display Adjustable angle BusinessPhone – Dialog 4223 Professional / Dialog 3213... - Page 124 Secure with screws and install stand. Note: All key panels must be of type DBY 419 01 (three or four key panels can only be used in newer versions of the exchange). BusinessPhone – Dialog 4223 Professional / Dialog 3213...
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Page 125: Install Card
Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD. For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner. BusinessPhone – Dialog 4223 Professional / Dialog 3213... - Page 126 Install pullout leaf Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. Insert the pullout leaf. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
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Page 127: Wall Mounting Handset Hook
BusinessPhone – Dialog 4223 Professional / Dialog 3213 Wall mounting handset hook The phone can be wall mounted without using a special console. Useful for instance in conference rooms or public areas. Use a screwdriver to remove the handset hook. -
Page 128: Placing The Telephone
Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone – Dialog 4223 Professional / Dialog 3213... -
Page 129: Install Cables
BusinessPhone – Dialog 4223 Professional / Dialog 3213 Dialog 3213 Executive Install cables Cable to handset Cable to exchange Space for personal directory list (optional) Wall mounting screw holes You can put the cable to the handset in any of the two notches underneath the telephone. -
Page 130: Install Stand And Adjust Telephone
Wall mounting handset hook When mounting on a wall, you have to pull out and turn the hook. Install stand and adjust telephone Press to decrease angle BusinessPhone – Dialog 4223 Professional / Dialog 3213 Pull to increase angle Tiltable display Adjustable angle... - Page 131 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Install key panel Connect cable Attach key panel unit Secure with screws Install stand When connecting one or two optional key panels to your telephone the DBY 409 01 key panel may be used. No external power cables are required for this key panel, as power is supplied from your telephone.
- Page 132 Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
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Page 133: Index
Individual Diversion 53 Call List 40 Call Metering 43 Cost Indication 43 Cost of the last call 44 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Printout 47 Read cost counters 44 System Check 49 Call Waiting 38 Camp-on 26... - Page 134 Internal calls 18 Internal Diversion 53 Internal Messages 62 Intrusion 26 IP Calls 97 ISDN Facilities 85 Answer call 86 Call list 40 Make call 87 Malicious call 88 Malicious Call Identification 88 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
- Page 135 Networking 97 Night Switching 93 Number identification 85 Number Secrecy 89 Option unit 112 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Features 90 Account Number 95 Background Music 92 Direct Inward System Access (DISA) 94 Immediate Answer 96...
- Page 136 Telephone Attendance 81 Telephone directory 33 Tones 16 Transfer 37 Two telephones 90 Unblock extension 79 Use the system Phonebook 33 Useful Hints 118 Voice information 57 Volume 105 Welcome 4 Write Text 99 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
- Page 137 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
- Page 138 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. © Ericsson Enterprise AB 2004 All rights reserved.