Ericsson DIALOG 4223 PROFESSIONAL - MANUAL 2 User Manual
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Ericsson DIALOG 4223 PROFESSIONAL - MANUAL 2 User Manual

Ericsson DIALOG 4223 PROFESSIONAL - MANUAL 2 User Manual

System telephones for md110 communication system
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Summary of Contents for Ericsson DIALOG 4223 PROFESSIONAL - MANUAL 2

  • Page 1 Dialog 4223 Professional/Dialog 4225 Vision System Telephones for MD110 Communication System D4 Mode User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
  • Page 2 EN/LZT 103 68 R2A © Ericsson Enterprise AB 2004...

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Welcome ............4 Description ............6 Free Seating (optional) ........27 Incoming Calls ..........28 Outgoing Calls ..........32 During Calls ............ 49 Call Metering ..........56 Call Forwarding ..........59 Absence Information (optional) ....... 73 Messages ............

  • Page 4: Welcome

    Welcome Welcome Welcome to the user guide for the Dialog 4223 Professional and Dialog 4225 Vision system telephones in the Ericsson MD110 Communication System, mode. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization.
  • Page 5 When this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use.

  • Page 6: Description

    Description Description Dialog 4223 Professional Display See section “Display information” on page 15. Display menu keys The functions depend on the traffic state. When you are requested to “(see display)”, press the required key to access the function. Callback For indicating/activating Callback. See section “When you receive a busy tone”...
  • Page 7 Description Diversion (Follow-me) For indicating/activating and deactivating Diversion (Follow-me). See section “Call Forwarding” on page 59. The feature can be removed or moved to another programmable function key by your system administrator. Programmable function keys To program numbers or functions, see section “Programming of function keys”...
  • Page 8 DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. D4 mode information The Dialog 4223 Professional phone can be connected to the exchange in two different modes (user interfaces), either D3 mode, or D4 mode.
  • Page 9 Description Dialog 4225 Vision Display See section “Display information” on page 15. Display menu keys The functions depend on the traffic state. When you are requested to “(see display)”, press the required key to access the function. Navigation key left To navigate one step to the left in the top menu.
  • Page 10 Description Callback For indicating/activating Callback. See section “When you receive a busy tone” on page 37. The feature can be removed or moved to another programmable function key by your system administrator. Diversion (Follow-me) For indicating/activating and deactivating Diversion (Follow-me). See section “Call Forwarding”...
  • Page 11 Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4223 Professional/Dialog 4225 Vision...
  • Page 12 Description Lamp indications Ô Extinguished lamp The function is not active. Õ Ô The function is active or multiple Steady light represented line is busy. Ö Ô Slowly flashing lamp The line (or function) is put on hold. Ö Ô Rapidly flashing lamp An incoming call.
  • Page 13 Description Tones and signals The following different tones and signals are sent from the exchange to your phone. Tone characteristics The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.
  • Page 14 Description Ring signals Three different ring signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator.
  • Page 15 Description Display information The display gives you feedback information such as time and date, traffic state and connected phone numbers. The following displays show examples of the different states your phone is in. Notes: The order in which the date is stated is system dependent. All names and numbers presented on the displays in this user guide are examples.
  • Page 16 Description Top menu (Dialog 4225 Vision) The top menu is within the black frame below. Program PhoneSet CallList PhoneBook Messages 11:06 28 Aug 2003 Brown James 2222 Absence Account Authority more... The following main texts and symbols can be shown in the display´s top menu (see also section “Menu structure Dialog 4225 Vision”...
  • Page 17 Description Display symbols The following symbols can be shown in the display in traffic states (display examples). Dialog 4223 Professional: Brown James 2222 11:06 28 Aug 2003 FollowMeTo 3333 CallList PhoneBook No Diverison more... Dialog 4225 Vision: Program PhoneSet CallList PhoneBook Messages 11:06...
  • Page 18 Description The following symbols can be shown in the top menus or other CallList display lists (example of the menu). Dialog 4223 Professional: Smith Bob 3333 12:24 23 Aug 2003 Nelson Lord 5555 11:33 23 Aug 2003 Call Down more... Dialog 4225 Vision: Program PhoneSet...
  • Page 19 Description Idle phone (idle mode) Dialog 4223 Professional: When your phone is idle, the upper row shows general information and your extension number. The lower row presents lead texts for the display menu keys. In the example below, the extension number for James Brown is 2222.
  • Page 20 Description Outgoing call Dialog 4223 Professional: When you make an outgoing call on your phone, traffic information and dialed name (if available) and number are shown. Calling... 11:06 28 Aug 2003 Smith Bob 3333 Callback CallPager Timer If the called party’s phone is diverted, the forwarded call icon, the answering extension name (number when name is not available) and the type of diversion are shown.
  • Page 21 Description Incoming call Dialog 4223 Professional: When you receive an incoming call, the calling party’s extension number is flashing (if the name is available, this is also shown). If the number for an external call is not available, the display shows External instead of the number (flashing).
  • Page 22 Description Dialog 4225 Vision: When you receive an incoming call, the idle information is shown. Below the top menu, the calling party’s extension number is flashing (if the name is available, this is also shown). If the number External for an external call is not available, the display shows instead of the number (flashing).
  • Page 23 Description Display menu keys The following texts can be displayed for the display menu keys: GrpPickUp Adjust display contrast Group call pick-up </> HideMenu Move cursor when Hide menu key designations programming melodies Absence Intrusion Handle Absence/Diversion Intrusion Account Lock Account code Lock the phone Activate...
  • Page 24 Description Menu structure Dialog 4223 Professional Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame. Idle Display menu keys n Missed* CallList PhoneBook...
  • Page 25 Description Menu structure Dialog 4225 Vision Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame. Top menu Program PhoneSet CallList PhoneBook Messages...
  • Page 26 Description Display language (optional) One of the following languages can be chosen to be used for the display information on your phone. Digit 0–9 = the language code: 0 English 1 French 2 German 3 Spanish 4 Italian 5__________ 6 _________ 7 _________ 8 _________ 9 _________ Note: By default 5-9 are programmed for English.

  • Page 27: Free Seating (Optional)

    Free Seating (optional) Free Seating (optional) The Free Seating function is used for persons who have an office extension number but no phone set of their own. For example, flexible office workers, persons mostly working outside the office, etc. As a Free Seating user and working from the office, you logon to any free phone set that temporarily will be assigned with your extension number and your system authorities.

  • Page 28: Incoming Calls

    Incoming Calls Incoming Calls Answer calls A ring signal and a flashing lamp indicate an incoming call. On Line 1 Normally you will receive calls on Line 1. Lift the handset. On any other Line key Lift the handset. Ö Ô...
  • Page 29 Incoming Calls On another extension You can answer a call to a phone in another room: Call the ringing extension. Busy tone. Busy 11:06 28 Aug 2003 Smith Bob 3333 Callback CallPager CallPickUp more... Program PhoneSet CallList PhoneBook Messages 11:06 28 Aug 2003 Busy Brown James...
  • Page 30 Incoming Calls Answer a second call during an ongoing call If your phone is preprogrammed with a Free on 2nd key, you can Ô receive another call, if this function is activated. Press to activate/deactivate. Free on 2nd When Free on 2nd is active the lamp is lit. Note: Function key preprogrammed by your system administrator.
  • Page 31 Incoming Calls Do not disturb, DND When you activate DND, calls to your extension are not indicated. Outgoing calls can be made as usual. NotDisturb Press to activate or deactivate DND (see display), NotDisturb more... is not shown, press until appearing. Absence press (see display).

  • Page 32: Outgoing Calls

    Outgoing Calls Outgoing Calls Make calls How to make internal and external calls: Lift the handset and proceed depending on call type: Internal calls Dial the extension number. External calls Press the digit or digits to get an external line. Dial tone.
  • Page 33 Outgoing Calls Handsfree With the handset on hook: Dial the number. You are connected via the loudspeaker and microphone. í Press to terminate a handsfree call. Note: You can make your calls faster by using common Speed Dialing numbers and by using your own programmed function keys.
  • Page 34 Outgoing Calls Individual external line To make a call on a specific external line: Dial. Dial the individual external line number and press. Dial the digit or digits to get an external line and the external number. Redial calls from the Call list To handle the Call list, see section “Call list (optional)”...
  • Page 35 Outgoing Calls Dialog 4225 Vision Å CallList Select in the top menu (see display). Down Press to frame the requested list (see display). Select Press (see display), The picture below is an example of how the display looks when the complete Call list has been selected.
  • Page 36 Outgoing Calls Last External Number Redial When you initiate an external call the system automatically stores all the dialed digits, irrespective of whether the call was successful or not. Lift the handset. Redial Press to repeat the stored number (see display). Redial more...
  • Page 37 Outgoing Calls When you receive a busy tone If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, you can use any of the following methods: Callback If a called extension is busy or there is no answer: CallBack Press (see display).
  • Page 38 Outgoing Calls If all external lines are busy (after dialing the digit or digits to get a line): CallBack Press (see display). CallBack more... is not shown, press until appearing. Notes: You can also press or Callback (function key preprogrammed by you). France, Finland and Sweden, press Dial the external number and press.
  • Page 39 Outgoing Calls Activate Call Waiting If you urgently wish to contact a busy extension or external line, you can notify by a Call Waiting signal. CallWaiting Press (see display). CallWaiting more... is not shown, press until appearing. Notes: You can also press or Call Waiting (function key preprogrammed by you).
  • Page 40 Outgoing Calls Intrusion on a busy external line *44* z You can intrude on an ongoing call on a busy external line. Dial and enter the individual external line number. Press and dial the digit or digits to get an external line. Busy tone.
  • Page 41 Outgoing Calls Speed Dialing Common Speed Dialing numbers By using common Speed Dialing numbers, you can make calls simply by pressing a few keys. The common Speed Dialing numbers consist of 1–5 digits and are stored in the exchange (by your system administrator).
  • Page 42 Outgoing Calls #51* To erase one programmed number: – Dial and press the selected digit. # 5 1 * Note: Finland, dial – # í Press. #51# To erase all programmed numbers: Dial. í Press. Dial by a function key Both functions and phone numbers can be programmed on a function key.
  • Page 43 Outgoing Calls Phone book options: Delete Press to delete the last entered character (see display). Space Press to enter a space (see display). Find Press to search using the entered characters (see display). Exit Press to return to the previous menu (see display). Use the key pad to enter the characters of the name.
  • Page 44 Outgoing Calls Example: 7777 To search for Bob Smith: Press for S Press for M Press for I The display shows: Brown James 2222 11:06 28 Aug 2003 Delete Space Find Exit Program PhoneSet CallList PhoneBook Messages 11:06 28 Aug 2003 Brown James 2222 Delete...
  • Page 45 Outgoing Calls Call Press to call the framed number (see display). Press to scroll up through the name list (see display). Down Press to scroll down through the name list (see display). more... Press to show more options (see display). Details Press to show additional directory information (if available) for the framed name (see display).
  • Page 46 Outgoing Calls Authority Data privacy Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This function is automatically cancelled when the call is finished. To order: Lift the handset. *41# z Dial and enter the number. Authorization code, common (optional) If you are assigned to use a common authorization code (1 to 7 digits) you can temporarily change any used phone within the...
  • Page 47 Outgoing Calls To lock an extension: Lock Press (see display). Lock more... is not shown, press until appearing. Enter Enter authorization code and press (see display). Verification tone. * 7 3 * Note: You can also dial , enter the code and press Authorization code, individual (optional) If you are assigned to an individual authorization code (1 to 7 digits,...
  • Page 48 Outgoing Calls To open your phone: Open Press (see display). Open more... is not shown, press until appearing. Enter Enter authorization code and press (see display). Verification tone. # 7 6 * Note: You can also dial , enter the code and press *75* To assign your own authority level to another phone:...

  • Page 49: During Calls

    During Calls During Calls Group listening (loudspeaking) This function lets other people in your room listen to your phone conversation. You speak in the handset while the other party´s voice is heard on the loudspeaker. Â During an ongoing conversation: Press to switch between loudspeaker and handset.
  • Page 50 During Calls Handsfree  d Press and replace the handset. í Handsfree conversation. Press to end the call. From handsfree to handset Lift the handset. Conversation via the handset. Mute É Press to switch the microphone on or off. When the lamp is lit, the person on the line cannot hear what is being said in your room.
  • Page 51 During Calls Refer back Ö Ô The Line key lamp flashes for the call put on hold. Line 1 Press to put third party on hold. Ö Ô First call is connected. Inquiry Press to put the first call on hold. Third party is connected.
  • Page 52 During Calls Conference With this procedure you can include up to seven parties in a conference. Only the conference leader (i.e. the person initiating the conference) can admit participants. During the conference a tone will be heard every 15th second. Note: The conference tone might be disabled for your system.
  • Page 53 During Calls On hold You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own or on another phone. Õ Ô d Individual Line Press the ongoing call Line key and replace the handset. Ö...
  • Page 54 During Calls To resume the call on another extension: Call the extension where the call was put on hold. CallPickUp Press (see display). CallPickUp more... is not shown, press until appearing. Notes: You can also press or On hold/Pick-up (function key preprogrammed by you).
  • Page 55 During Calls Dialing during a connected call When calling interactive teleservices, e.g. telephone banks, you need to use Dual Tone Multi Frequency (DTMF) signals. If your exchange is not already programmed to automatically convert your entered digits into DTMF signals, you need to activate the function during the call.

  • Page 56: Call Metering

    Call Metering Call Metering Cost information Cost information for your call can be shown in the local currency in the display. Cost in £ 3.25 11:06 28 Aug 2003 R. Towers 0012345678 Tones CostInfo Conf/Transf more... Program PhoneSet CallList PhoneBook Messages 11:06 28 Aug 2003...
  • Page 57 Call Metering Call Duration (Timer) The elapsed time of your call can be measured, either manually (default) or automatically. To change to Automatic Timer, contact your system administrator. Manual Timer The timer can be activated when your phone is ready for dialing (internal dial tone is heard), during an outgoing call, or when you have a voice connection.
  • Page 58 Call Metering Automatic Timer The timer automatically starts when the called person answers, and automatically stops when the call is finished. Both outgoing and incoming calls are measured. If you make inquiries, conferences, or put calls on hold, etc. during the call, the timer is not stopped.

  • Page 59: Call Forwarding

    Call Forwarding Call Forwarding Diversion If you do not want to be disturbed or will be out of the office, you can have all calls to your extension diverted to a preprogrammed answering position. During Diversion you will hear a special dial tone and the Diversion lamp indicates that your Triple Access Line is diverted.
  • Page 60 Call Forwarding Order Direct Diversion from your own extension The call is diverted to an individual position or up to three pre- determined common answering positions (depending on the type of the incoming call). Programmed by your system administrator. Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in Ô...
  • Page 61 Call Forwarding Diversion when there is no answer Order: Absence Press (see display). Absence more... is not shown, press until appearing. Down Div on no answer to nnnn: Not active Press to frame (see display). (nnnn = number to the answering position, e.g. the operator). Activate Press (see display).
  • Page 62 Call Forwarding Diversion when caller receives a busy tone Order: Absence Press (see display). Absence more... is not shown, press until appearing. Down Div on busy to nnnn: Not active Press to frame (see display). (nnnn = number to the answering position, e.g. the operator). Activate Press (see display).
  • Page 63 Call Forwarding Internal Follow-me All calls to your extension are diverted to another extension of your choice (within the private network). The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.
  • Page 64 Call Forwarding Õ Ô Cancel from your own extension Press, Diversion Note: Function key preprogrammed by your system administrator. NoDiversion press (see display). # 2 1 # # 2 # Note: You can also use the following procedure to cancel: dial (U.K.
  • Page 65 Call Forwarding External Follow-me If external Follow-me is allowed you can have all calls to your extension diverted to an external number of your choice. The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.
  • Page 66 Call Forwarding Personal Number (optional) With this function you can be reached on your normal office phone number even if you are in another room, out of the office or at home, etc. Depending on the functionality of your office exchange, you can have either one individual single search profile or you can choose between five individual search profiles.
  • Page 67 Call Forwarding To activate or change to another profile from your office phone Absence Press (see display). Absence more... is not shown, press until appearing. Down Select Profile Press to frame (see display). Select Press (see display). Down Press to frame the required profile (see display). Select Press (see display).
  • Page 68 Call Forwarding To activate or change to another profile from an external phone The external phone must be of push button type provided with pound key ( ) and star key ( ) or a mobile phone adapted for dial tone pulses (DTMF).
  • Page 69 Call Forwarding To cancel from an external phone The external phone must be of push button type provided with pound key ( ) and star key ( ) or a mobile phone adapted for dial tone pulses (DTMF). Call the DISA function at your office. *75* Dial tone.
  • Page 70 Call Forwarding Important notes when designing your search profiles: • Avoid ring times longer than 45 seconds for your profiles. Usually the caller hangs up after 3-6 ring signals. If you need a longer ring time, the maximum time is 60 sec. •...
  • Page 71 Call Forwarding Example: How to fill in your setting form for search profiles: Profile 1 In office Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Desk 1234 Cordless 5234 Voice mail * Examples: Desk, Cordless, Mobile, External, Voice mail, Operator, etc. Profile 2 At home Search...
  • Page 72 Call Forwarding Setting form for search profiles Name: Department: Telephone No: Account: Profile 1 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) * Examples: Desk, Cordless, Mobile, External, Voice mail, Operator, etc. Profile 2 ......

  • Page 73: Absence Information (Optional)

    Absence Information (optional) Absence Information (optional) Absence information is used to inform callers why you are absent and when you return. If you are authorized, you can also enter absence information for another extension from your extension. During absence information, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset Order...
  • Page 74 Absence Information (optional) 0915 When a return time or date is requested: Enter the date (MMDD) or time (HHMM) of your return. (Example shows “Back on September 15”). Note: The order in which the date is stated is system dependent. Enter Press (see display).
  • Page 75 Absence Information (optional) *230* Order for another extension Dial. Dial the extension number and press. – Enter the absence code. *0915 Press and enter the date or time of the other person's return. # í Press. The display on the other person's extension shows the reason and, if entered, time or date of return.

  • Page 76: Messages

    Messages Messages Manual Message Waiting (MMW) If the called extension does not answer you can initiate a message waiting indication on that extension (if this function is allowed). If there is a message waiting, the Message key lamp is on and you will hear a special dial tone after lifting the handset.
  • Page 77 Messages Dialog 4225 Vision: Å Program Select in the top menu (see display). Select Ô Programming of keys Press to select (see display). Press. Message Note: Function key preprogrammed by your system administrator. The number that requested Message Waiting is shown in the display.
  • Page 78 Messages Message Waiting (optional) If assigned this function and your phone is diverted to an interception computer, a function key (programmed by your system administrator) will flash when there are messages stored for you in the computer. The messages will be printed out on a printer connected to the computer.
  • Page 79 Messages Voice mail (optional) This integrated voice mail function allows you to leave a voice message to the caller when you are unable to answer calls, e.g. when out of office, in a meeting, etc. The caller can then leave a message in your mailbox.
  • Page 80 Messages To enter your mailbox From your office phone: Dial the number to the voice mail system. Note: If a function key is programmed for your mailbox and when the key lamp is lit or flashing (= a new message is received), you can also press this key.
  • Page 81 Messages To handle the mailbox Recorded information on the line tells you the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages. Recorded instructions ask you to press different digits in order to listen to callers’...

  • Page 82: Group Features

    Group Features Group Features Group Call-pick-up People working in a team can have their phones programmed by their system administrator to form Call Pick-up groups. In a Call Pick-up group, any member can answer any individual call to group members. GrpPickUp Press to answer (see display).
  • Page 83 Group Features Group Hunting An internal Group Hunting number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group. When you leave the group temporarily, you make your phone unavailable for incoming calls.
  • Page 84 Group Features If you are authorized you can divert all calls to your group, to *24* another extension or group: Dial. Dial the number of the group to be diverted and press. Dial the extension number of the new anwering position. # í...
  • Page 85 Group Features Group Do not disturb If your extension is defined as a master extension (programmed by your system administrator), you can mark a group of extensions as Group Do not disturb. The group can be bypassed by you. *25* z To order: Dial and enter the group number.

  • Page 86: Other Useful Features

    Other Useful Features Other Useful Features Account code (optional) This function is used to charge a call to an account number or to prevent unauthorised calls from your phone. The account code can have 1 to 15 digits. Account Press (see display). Account more...
  • Page 87 Other Useful Features Immediate Speech Connection You automatically answer a call without lifting the handset or pressing any keys. The function can be permanently active or activated by use of a function key (programmed by your system administrator). Permanently active Program the ringing option with “Immediate Speech Connection with one ring signal”, option 6, on the Line key.
  • Page 88 Other Useful Features General Deactivation The following features can be simultaneously cancelled: • Callback (all Callbacks are cancelled). • Diversion/Internal and External Follow-me. • Manual Message Waiting/Message Diversion. • Do not disturb. #001# Order Dial. í Press. Night Service When the exchange is in Night Service mode, all your incoming calls to the operator are transferred to a selected extension or group of extensions.
  • Page 89 Other Useful Features Hot line Ask your system administrator if you require this function. Delayed Hot line When the handset of the delayed Hot line phone is lifted or when the Line key is pressed, a timer is started. If no digit is pressed before time out, a call is automatically generated to a specific extension or external line.
  • Page 90 Other Useful Features Data communication Your phone can be used together with a PC as an integrated voice and data terminal. Contact your your system administrator if you require this function. Additional directory number You can be assigned (programmed by your system administrator) one or more Additional Directory Numbers (lines) on free function keys.
  • Page 91 Other Useful Features Multiple represented directory number Your extension number can be programmed on a dedicated key on other system telephones, i.e. the number is “represented” on these phones. This means that incoming calls to your extension can be answered on any of these other phones by just pressing the dedicated key.
  • Page 92 Other Useful Features DISA = Direct Inward System Access (optional) If you are assigned to use this function and you are working externally, you can call your office and get access to an external line in order to make business calls. The business call will be charged your office extension number or an account number.
  • Page 93 Other Useful Features Call list (optional) With this function, calls to and from your phone will be logged. By use of the display menu keys below the display, you can browse the Call list, make calls to numbers in the list and delete numbers from the list.
  • Page 94 Other Useful Features Call list options Call Press to call the framed phone number (see display). Down Press to frame a phone number in the list (see display). more... Press to show more options (see display). Delete Press to delete the framed call (see display). Return Press to return to the previous menu key options (see display).

  • Page 95: Settings

    Settings Settings Programming of function keys Frequently used functions and phone numbers can be programmed on the function keys for easy access. When you want to use the function, just press the key. Certain functions must be preprogrammed by your system administrator. Both phone numbers and function codes can be programmed on a function key.
  • Page 96 DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4223 Professional/Dialog 4225 Vision...
  • Page 97 Settings Functions and required data Function Function code or Associated number Most Finland France Sweden common Call pick up: Group Individual No. + No. + No. + Call Waiting On hold, common Conference Dial by a function key Extension No. Intrusion on busy extension Last External Number...
  • Page 98 Settings Functions that need to be programmed by your system administrator: • Additional lines • Callback* • Dedicated intercom link • Diversion* • Do not disturb* • External line • Free on 2nd • Immediate Speech Connection* • Individual external line •...
  • Page 99 Settings Programming of ring signals You have 6 programmable ring signals on your phone. The different signals can be programmed on lines, additional lines and multiple represented lines. Enter programming mode Dialog 4223 Professional: Program Press (see display). Program more... is not shown, press until appearing.
  • Page 100 Settings Ô Program or change a ring signal Line 1 Press the corresponding Line key. A digit (0–6) is shown in the display. Note: If you do not want to change the programmed ring Exit signal, press to leave the menu without saving the changes.
  • Page 101 Settings Programming of ring signal tone character There are 10 different programmable ring signal tone characters on your phone, each corresponding to a digit between 0 and 9. Note: If you use melodies to signal incoming calls, this will replace the tone character. See section “Melody ringing”...
  • Page 102 Settings Handset and loudspeaker volume Use the Volume keys to change the volume of the handset or loudspeaker during a call. Adjust the handset listening volume when the handset is off hook. Adjust the loudspeaker volume when ì dial tone is heard via the loudspeaker, or during a handsfree call. Press to change the volume.
  • Page 103 Settings Extra amplification of the handset/headset hearing volume level For people with impaired hearing, the handset hearing volume level can be extra amplified. To change the level: Note: A level change also effects a headset connected to the headset outlet. Dialog 4223 Professional: PhoneSet Press (see display).
  • Page 104 Settings Dialog 4225 Vision: Å PhoneSet Select in the top menu (see display). Down Set Hearing Level Press to frame (see display). Select Press (see display). A tone signal is heard, and the display shows the current setting. The Line 1 key lamp also indicates the current setting; key lamp off=standard level, key lamp on=increased level.
  • Page 105 Settings Ring signal volume Use the Volume keys to adjust the ring signal volume when the ì phone is in idle mode or ringing. Adjusted volume is stored. Press to change the volume. Mute ring signal É You can supress the ring signal for an incoming call. Press to supress the ring signal.
  • Page 106 Settings Melody ringing If you want to replace the ring signal with personal melodies when your phone rings, you can program one melody to signal an internal call, a second melody for an external call and a third melody to signal a Callback call.
  • Page 107 Settings Program a new melody, edit or delete a current melody Program Press (see display). Program Melody The display shows . The most upper function key lamp (for Dialog 4225 the most upper key to the left) is also switched on, indicating Program mode. Press the key for the requested type of call: If there is a current melody, the melody is played and the last 19 Ô...
  • Page 108 Settings Ö Ô To store the current melody: Line Press the flashing Line key (Line 1 or Line 2 or Inquiry). If you do not want to continue to program or delete a melody for another line: Back Press to return to the previous menu (see display). Note: The melody is not activated, see section “Activate or...
  • Page 109 Settings Activate or deactivate a stored melody A stored melody has to be activated in melody mode to be heard when you get an incoming call. Ô To activate (in melody mode): Line Press the key for the requested type of call (Line 1 or Line 2 or Inquiry).
  • Page 110 Settings To enter notes In melody mode, the key pad is used to enter notes, pauses, etc. A maximum of 40 notes can be programmed for incoming calls, and 20 notes for recalls. This is how the keys are used: Press to insert notes (1–9).
  • Page 111 Settings When the first 19 positions are entered, the display shows (only last entered 19 positions can be shown): Program Intern CddDDppCCCC#d#d#D#D< < > Back Program Intern CddDDppCCCC#d#d#D#D< < > Back When all the notes are entered, the display shows (only last entered 19 positions are shown): Program Intern #D#DppDDDbAGppppGFG<...
  • Page 112 Settings Display contrast You can adjust the contrast for the display. Dialog 4223 Professional: PhoneSet Press (see display). PhoneSet more... is not shown, press until appearing. Select Press (see display). Down Display Contrast Press to frame (see display). Select Press (see display). Press repeatedly to adjust the contrast (see display).

  • Page 113: Accessories

    DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/ manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4223 Professional/Dialog 4225 Vision...
  • Page 114 Accessories Headset (optional) How to install the headset, see section “Installation” on page 120. The following headset functions are available. Answer calls Í Press to answer. The Headset key lamp is turned on. Note: When the phone is set for Headset Preset, you can also press the flashing Line key to answer the call.
  • Page 115 Accessories  Headset with Group listening (loudspeaking) Press to toggle between headset with or without Group listening. When the Loudspeaker key lamp is on, the Group listening is active.  From headset to handsfree Press. The Loudspeaker key lamp is turned on. Ï...
  • Page 116 Accessories To activate Headset Preset: Í Press and hold for at least 4 seconds. A short acknowledgement tone signal is heard, and the Headset Preset symbol is shown in the display. Note: You can also activate Headset Preset, via the PhoneSet menu.
  • Page 117 DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/ manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4223 Professional/Dialog 4225 Vision...
  • Page 118 Accessories Option unit (optional) The option unit DBY 420 01/1 is an optional accessory to be installed under your telephone set. The unit is used to connect either an extra bell outside your room, or a busy signal lamp outside your door. To check or set the option unit for extra bell or for busy signal Dialog 4223 Professional:...
  • Page 119 Accessories Dialog 4225 Vision: Å PhoneSet Select in the top menu (see display). Down Option Unit Settings Press to frame (see display). Select Press (see display). The Line 2 key lamp indicates the setting of the option unit: Off = Extra bell, On = Busy signal lamp. Flashing=Combined extra Ô...

  • Page 120: Installation

    Installation Installation Install cables Handset cable to the left Handset cable to the right You can put the cable to the handset in the notch underneath the telephone. The cable to the exchange has to be plugged in “LINE” and the handset cable has to be plugged in “HANDSET”. Change cables To remove a cable, use a screwdriver to unlock the stop.
  • Page 121 Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Tiltable display Adjustable angle Dialog 4223 Professional/Dialog 4225 Vision...
  • Page 122 DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4223 Professional: Dialog 4225 Vision: Dialog 4223 Professional/Dialog 4225 Vision...
  • Page 123 Installation Install key panels Attach the key panel unit. Press hard where the arrows are pointing, until you hear the “Click” sound. Dialog 4223 Professional/Dialog 4225 Vision...
  • Page 124 Installation Use a screwdriver and press hard in the bottom of the hole, until you hear a weak sound. Install the stands as shown in picture “Stand positioning”. Notes: All key panels must be of type DBY 419 01. Stand positioning (1-4 key panels) Dialog 4223 Professional/Dialog 4225 Vision...
  • Page 125 DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/ manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4223 Professional/Dialog 4225 Vision...
  • Page 126 Installation Install pull-out leaf (optional) Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. Insert the pull-out leaf. Dialog 4223 Professional/Dialog 4225 Vision...
  • Page 127 Installation Wall mounting The phone can be wall mounted without using a special console. Useful for instance in conference rooms or public areas. Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measure.
  • Page 128 Installation Placing the phone Do not expose your phone to direct sunlight for long periods. Keep the phone away from excessive heat and moisture. Cleaning Clean your phone only with a soft, water dampened cloth. Using soap or any other cleaning materials may discolor or damage the phone.

  • Page 129: Troubleshooting

    Troubleshooting Troubleshooting When something does not work properly, you can initiate a telephone selftest to check if your telephone set is in order, or if the fault is in the system. You can also separately check the firmware revision state of your phone. To initiate a telephone selftest Dialog 4223 Professional: PhoneSet...
  • Page 130 Troubleshooting Dialog 4225 Vision: Å PhoneSet Select in the top menu (see display). Down Local Test Mode Press to frame (see display). Select Press (see display). Selftest OK The display shows the firmware revision state and for a few seconds. If there is something wrong, a fault message appears.
  • Page 131 Troubleshooting To check the firmware revision state When your system administrator asks for the firmware revision state of your phone: Dialog 4223 Professional: PhoneSet Press (see display). PhoneSet more... is not shown, press until appearing. Select Press (see display). Down Firmware Indication Press to frame (see display).

  • Page 132: Glossary

    Glossary Glossary Additional lines One or more additional extension numbers can be assigned to your phone, these are programmed on free function keys. Traffic state The different states your phone is in; calling, ringing, diverted, etc. Exchange Switch. Your telephone switching system, e.g. MD110 Communication System Idle mode The state your phone is in when nothing is activated;...

  • Page 133: Index

    Index Index Data communication 90 Data privacy 46 Absence information 73 Declaration of conformity 5 Accessories 113 Description 6 Extra handset 117 D4 mode information 8 Headset 114 Dialog 4223 Professional 6 Key panel 113 Dialog 4225 Vision 9 Option unit 118 Display information 15 Pull-out leaf 117 Display language 26...
  • Page 134 Index Manual Message Waiting (MMW) 76 Melody ringing 106 Free on 2nd access 30 Message Waiting 78 Free Seating 27 Messages 76 Functions and required data 97 Manual Message Waiting (MMW) 76 Message Waiting 78 Voice mail 79 General Deactivation 88 Multiple represented directory number 91 Glossary 132 Mute 50...
  • Page 135 Index Speed Dialing 41 Save external number 36 Send caller identity code at transfer 54 Setting form for search profiles 72 Timer 57 Settings 95 Tones and signals 13 Functions and required data 97 Transfer 51 Handset and loudspeaker volume 102 Troubleshooting 129 Melody ringing 106 Mute ring signal 105...
  • Page 136 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. Ericsson Enterprise AB All rights reserved.

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