Intrusion And Forced Release - Ericsson Dialog 4224 Operator User Manual

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58

Intrusion and Forced release

For urgent calls you can use the Intrusion function to enter busy
extensions and, if accepted, disconnect him/her to extend the new
call.
z
An incoming urgent call is connected to the terminal.
Dial the extension number.
The display shows
extension is busy or busy with a call camped on.
Press to intrude on the conversation.
The Intrusion tone is heard and you are connected to the ongoing
conversation.
Inform the called party about the urgent call.
If the extension agrees to accept the new call
Press.
The required connection is kept, the other extension is
disconnected.
Press to connect the call.
The urgent call is connected to the extension, the terminal is
cleared.
If the extension wishes to finish the ongoing
conversation first
Press.
You are connected to the urgent caller.
Inform the caller that you will extend the call as soon as the
extension is free.
Press to Camp On the call.
The caller is camped on to the extension and the terminal is
cleared.
or
BUSY C.WAITING
indicating that the
Dialog 4224 Operator