Chapter 8 : Troubleshooting - TruTech DW13CTT Instruction Manual

C H A P T E R 8
Troubleshooting
Your Trutech television is designed to give you trouble-free perfor-
mance for many years. If you have a problem with your TV, try the solu-
tions listed below.
If the suggestions listed below do not solve your problem, contact your
Trutech dealer or an authorized Trutech service center.
There is no picture or sound, or the TV won't turn on.
• Make sure the TV is plugged in.
• Make sure the MUTE is not set.
• Make sure the power is on.
• If there is neither picture or sound, unplug the TV for 30 seconds, then
plug it in and try again.
There is no picture or sound on some UHF channels.
• Try another station. If the other stations are OK, it may be a station problem.
• Check that the antenna is connected, is in good working order, has no
broken wires, and is adjusted correctly.
• See if anything is interfering with the antenna signal.
• Make sure the AIR/CABLE setting is correct.
The sound is OK, but the picture is poor.
• Try another station. If the other stations are OK, it may be a station problem.
• Check that the antenna is connected and is in good working order, has
no broken wires, and is adjusted correctly.
The picture is OK, but the sound is poor.
• Try another station. If the other stations are OK, it may be a station problem.
• Check that the antenna is connected, is in good working order, has no
broken wires, and adjusted correctly.
There is poor reception on some channels.
• Try another station. If the other stations are OK, it may be a station problem.
• Check that the antenna is connected, is in good working order, has no
broken wires, and is adjusted correctly.
You cannot tune to a cable channel.
• Make sure the AIR/CABLE setting is correct.
• The channel may not be programmed into memory.
The picture rolls, slants, shows lines, is grainy, has poor color, or
has ghosts.
• Try another station. If the other station are OK, it may be a station problem.
• Check that the antenna is connected, is in good working order, has no
broken wires, and is adjusted correctly.
• See of anything is interfering with the antenna signal.
The remote control does not work.
• Make sure the TV is plugged in.
• Make sure there are fresh batteries in the remote control.
• Make sure there is nothing blocking the remote control signal.
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Chapter 8 : Troubleshooting