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(3) HDD failed
→ Contact your service representative.
(4) Rebuild cannot be executed.
Is the capacity of the HDD to be rebuilt rather small, isn't it?
→ Use a disk having the same capacity as the defected HDD.
Is the RAID level of the logical drive RAID0, isn't it?
→ Rebuild is not possible because of no redundancy in RAID0. Replace the
defected HDD and create the logical drive again.
Is WebPAM set correctly?
→ Some setting items of WebPAM restrict rebuild operation. For details, refer
to the online manual "Web-based Promise Array Manager User's Guide"
saved in the "S-ATA Array Management Software" CD-ROM coming with
the card.
(5) Media patrol is disabled.
Is the HDD in the free state, isn't it?
→ Media patrol is unavailable for free disks.
Set the HDD to a hot-spare disk by WebPAM.
(6) Synchronization is disabled.
Is the logical drive in the critical state, isn't it?
→ Replace the defected HDD and perform rebuild.
Is the RAID level of the logical level RAID0, isn't it?
→ Synchronization is not possible because of no redundancy in RAID0. Use
media patrol for preventive maintenance of HDDs.
(7) Additional battery is not recognized.
Is the additional battery connected correctly?
→ Connect the additional battery correctly.
Is the additional battery charged enough?
→ The additional battery may not be recognized if it is not charged at all.
Turn on the power of the server and leave it for three hours or longer. Then
start the additional battery to check whether it is recognized.
If the additional battery is not recognized still despite the above actions, the
battery may be defected. Contact your sales representative.
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