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Online Support Information
This section describes online technical support services available to help you repair your Acer products.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer branch offices and regional business units can access our website. However some information
sources will require a user ID and password. These can be obtained directly from Acer CSD Taiwan.
Acer's website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all Acer notebook, desktop and server
models including:
•
Service guides for all models
•
User's manuals
•
Training materials
•
BIOS updates
•
Software utilities
•
Spare parts lists
•
TABs (Technical Announcement Bulletin)
For these purposes, we have included a PDF file to facilitate the problem-free downloading of our technical
material.
Also available on this website are:
•
Detailed information on Acer's International Traveler's Warranty (ITW)
•
Returned material authorization procedures
•
An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Packard Bell oneTwo M3350 / oneTwo M3351 / oneTwo L5350 / oneTwo L5351 Service Guide
Appendix C
110
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