Grill will not light with a match or low heat with
dial set to "High" position.
Flame is erratic
Burner flame is mostly yellow or orange, possibly
in conjunction with smell of gas.
Cart door does not align properly with cart
Troubleshooting Your Grill
• Is your gas supply fully turned on?
• If this is an L.P. grill is there gas in your tank? Check
your gas level.
• If this is an L.P. grill, shut off gas supply, disconnect
gas line at tank; reconnect the line to the tank.
• Make sure all the knobs are in the off position. Open
the gas supply valve on the L.P. tank very slowly
1/4 turn, then open fully (at least two full turns).
Check flame height again.
• Ensure the gas supply line or hose is not kinked.
• If only one burner appears low, check and clean the
burner ports if clogged or dirty.
• Check for leaks.
Note: Pre-Heating time can take from 5 to
• Check gas connection.
- Look for kinked hose.
- Make sure gas supply valve is fully open.
• Gas level may be low.
• Grill may be in need of cleaning.
• Check flavor grids and cooking grates for excess
food or grease build-up.
• Ensure grill is not placed directly in the path of wind.
• Be sure drip tray is clean (do not use aluminum foil
on drip tray.)
Note: Some flare-ups may be inevitable if cooking
• Check the burner inlet for obstructions, particularly at
air inlets for each burner.
• Grill may be in an area that is too windy.
• Loosen the four 1/4" bolts under the grill hood that
hold grill to cart. Slide grill head left or right as
needed until door is aligned properly. Retighten bolts.
WARNING: Move grill head gently to the left or
right on the cart! After the four bolts have been
loosened, the grill is not attached to the cart and
could fall, causing damage or physical injury.