Toshiba TRST-A00 SERIES Owner's Manual
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Toshiba TRST-A00 SERIES Owner's Manual

Toshiba remote receipt printer
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TOSHIBA REMOTE RECEIPT PRINTER
TRST-A00 SERIES
Owner's Manual

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Summary of Contents for Toshiba TRST-A00 SERIES

  • Page 1 TOSHIBA REMOTE RECEIPT PRINTER TRST-A00 SERIES Owner's Manual...
  • Page 2 Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment. Copyright © 2010 < For EU Only > by TOSHIBA TEC CORPORATION TOSHIBA TEC Europe Retail Information Systems S.A. All Rights Reserved Rue de la Célidée 33 BE-1080 Brussels 570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN...

  • Page 3: Safety Summary

    Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance. Meanings of Each Symbol This symbol indicates warning items (including cautions).
  • Page 4 • Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction.
  • Page 5 100-240 Vac, 1.5/0.8 A, 50/60 Hz, output rated 24 Vdc, 3.15A.If this product is used with a power supply different from the Toshiba TEC power supply, you will need to test this power supply and the Toshiba TEC printer to comply to FCC and CE mark certification.
  • Page 6 Die Abschirmleitung muß entweder an allen Enden des Kabels geerdet werden oder mit dem Rahmens des Gerätes oder der Erde verbunden sein. Falls das Verbindungskabel nicht in der hier beschrieben Art benutzt wird, müssen das Kabel und der Toshiba TEC Drucker auf die FCC und CE-Markierungs Befolgung überprüft werden.

  • Page 7: Table Of Contents

    TROUBLESHOOTING ------------------------------------------------------------- CAUTION! 1. This manual may not be copied in while or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in...

  • Page 8: Product Overview

    Thank you for purchasing the TOSHIBA TRST-A00 Series Thermal Printer. This printer is a compact line thermal printer designed to be connected to a TOSHIBA POS terminal or used as a Receipt printer, etc. It prints both 80 mm-wide and 58 mm-wide receipts at the maximum print speed of 170mm/sec.

  • Page 9: Applicable Model

    2: Single Side Printer (with Hinge) Printer Series 1: Standard Series 0: Low End Series (Without Interface Board) NOTE: Some combinations of the above specifications are not developed as products. For details, please refer to your nearest authorized TOSHIBA TEC representative.

  • Page 10: Accessory

    1. PRODUCT OVERVIEW EO1-13027 1.4 Accessory 1.4 Accessory Receipt Roll (1 pc.) TRST–A00 Safety Reference TRST–A00 Quick Reference...

  • Page 11: Specifications

    2. SPECIFICATIONS EO1-13027 2.1 Printer 2. SPECIFICATIONS 2.1 Printer Item Description Printing method Line thermal dot printing method 80 mm (560 dots) Printing width 58 mm (424 dots) Resolution 203.2 dpi x 203.2dpi Printing speed Max. 6.7 ips max (167.5 mm/sec) for 75W, 55W mode 2 color printing Max 50 mm/sec Printing columns...

  • Page 12: Options

    2.2 Options 2.2 Options Option Model Description AC Adapter This AC adapter is for the exclusive use of the TRST-A10/A15 TOSHIBA KIT-A10-ACA-QM-R remote receipt printer. KIT-A10-ACB-QM-R KIT-A10-ACB type is conformed to Level 4 of the California Energy Commission (CEC). Partition...

  • Page 13: Receipt Roll

    A contact of chemical or oil may discolor or erase the printed record. • Rubbing the paper hard with nail or hard object may discolor the paper. • The paper end should not be pasted to the core. For further information please contact your authorized TOSHIBA TEC representative or authorized paper manufacturer.

  • Page 14: Appearance

    3. APPEARANCE EO1-13027 3.1 Front/Rear View 3. APPEARANCE 3.1 Front/Rear View Front View Rear View Printer Cover Top Cover Feed Button Power Switch 3.2 LED and Feed Button POWER LED (Blue) Lights when the power is turned on. ERROR LED (Blinking Blue) The Error LED indicates an error by blinking FEED Button...
  • Page 15 Tear off any excess paper against the tear-off blade. NOTE: If other LED status except for the above occurs, turn the power off, and then on. If this does not restore the LED, contact your nearest TOSHIBA TEC representative for assistance .

  • Page 16: Connectors

    A drawer cable which connects the printer to a drawer is connected to this connector. To this connector, a TOSHIBA drawer can be connected. Do not connect anything other than the connectable drawer. NOTE: For connectable drawers, refer to your nearest authorized TOSHIBA TEC representative.

  • Page 17: Set Up Procedure

    This printer has the following requirements: Serial Interface Type The TOSHIBA POS terminal or Personal Computer to be connected must have a serial port. To communicate with the TOSHIBA POS terminal or Personal Computer, an RS-232C interface cable is required.
  • Page 18 4. SET UP PROCEDURE EO1-13027 4.1 Requirements for Operation RS-232C cable pin configuration TRST – A00 9 Pin Female 9 Pin Female USB cable connector Printer View End...

  • Page 19: Setting Up The Printer

    Connect the interface cable to the printer. Insert the power cord into the AC inlet. Connect the interface cable to a TOSHIBA POS terminal, and plug in the power cord to the AC outlet. If a drawer is desired to be connected, connect the drawer interface cable to the printer.

  • Page 20: Installation Procedure

    Do not connect the power cord to the AC outlet provided on the POS terminal such as ST- A10, ST-A20, ST-B20 etc. CAUTION! 1. When separating the AC adapter, please contact your authorized TOSHIBA TEC representative. 2. The built-in AC adapter is exclusively for this printer. Do not use it for any other machines.

  • Page 21: Connecting The Power Cord And Interface Cable

    5. INSTALLATION PROCEDURE EO1-13027 5.1 Connecting the Power Cord and Interface Cable 5.1 Connecting the Power Cord and Interface Cable CAUTION! 1. Be sure to hold the connector when plugging in or unplugging the AC adapter cable. 2. Insert the AC adapter cable and the power cord firmly. Turn the printer power OFF.
  • Page 22 5. INSTALLATION PROCEDURE EO1-13027 5.1 Connecting the Power Cord and Interface Cable Connect the interface cable to the TOSHIBA POS terminal or Personal Computer, and then plug in the power cord to the AC outlet. Interface cable...

  • Page 23: Connecting The Drawer

    [Drawer interface connector] (6-pin modular connector) A Drawer cable which connects the printer to a drawer is connected to this connector. To this connector, a TOSHIBA drawer can be connected. Do not connect anything other than the connectable drawer. NOTE: For connectable drawers, refer to your nearest authroized TOSHIBA TEC representative.

  • Page 24: Loading The Receipt Roll

    5. INSTALLATION PROCEDURE EO1-13027 5.3 Loading the Receipt Roll 5.3 Loading the Receipt Roll When you use this printer for the first time or when the receipt paper has been used up, load a receipt roll in the following procedures while the printer power is set to ON. A thermal printer prints thermal receipt paper by applying heat to the paper to react with the chemicals on the paper surface.
  • Page 25 Receipt Roll CAUTION! 1. Use only TOSHIBA TEC specified paper. Use of non-specified paper may shorten the print head life resulting in problems with print quality, cause a paper feed failure, or shorten the cutter life. Do not subject the thermal receipt roll to water, oil, or heat source as this will darken the paper.

  • Page 26: Self Test Print

    5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print 5.4 Self Test Print To perform the printer self test, use the Mfg Adjustment menu feature. This feature prints instructions on the receipt for selecting any type of print pattern needed. CAUTION! Be extremely careful when changing any of the printer settings to avoid changing other settings that might affect the performance of the printer.
  • Page 27 5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print Rolling ASCII print test (Receipt) This option let you run rolling ASCII printing test. The printer prints the resident character set in standard pitch continuously. When Rolling ASCII Print (Rcpt) is selected, test print will start. Press the Paper Feed Button to stop the test.
  • Page 28 5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print H print test (Receipt) This option let you run H printing test. The printer prints the ‘H’ character in standard pitch continuously. When H Print Test (Rcpt) is selected, test print will start. Press the Paper Feed Button to stop the test.
  • Page 29 5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print Duty check print test (Receipt ) This option let you run duty check printing test. The printer prints the 12.5%, 25%, 50% and 100% duty original pattern. When Duty Check Print (Rcpt) is selected, test print will start. Press the Paper Feed Button to continue or stop the test.
  • Page 30 5. INSTALLATION PROCEDURE EO1-13027 5.4 Self Test Print Print current setting This option let you print current setting on receipt. Press the Paper Feed Button to start the test. ** START CURRENT SETTING PRINTING? Return Main Menu > Short Click Start Printing >...

  • Page 31: General Maintenance

    6. GENERAL MAINTENANCE EO1-13027 6.1 Cleaning 6. GENERAL MAINTENANCE WARNING! 1. Be sure to disconnect the power cord prior to performing any maintenance. 2. DO NOT POUR WATER directly onto the printer, as this may cause electric shock or fire. 3.

  • Page 32: Removing Jammed Paper

    6. GENERAL MAINTENANCE EO1-13027 6.2 Removing Jammed Paper 6.2 Removing Jammed Paper 1. Turn the power OFF. 2. Open the printer cover. 3. Remove the jammed paper. DO NOT USE any sharp implement or tool as these will damage the printer. 4.

  • Page 33: Troubleshooting

    Is the proper paper used? Refer to Section 2.3 and use print the TOSHIBA TEC specified • Is the paper dampened? paper. • Do not use dampened paper NOTE: If any problem occurs other than the above, please contact your authorized TOSHIBA TEC representative.
  • Page 34 EO1-13027 7. Troubleshooting English Waste Recycling information for users: Following information is only for EU-member states: The crossed out wheeled bin symbol is used to indicate that the product must not be treated as general household waste. By ensuring that this product is disposed of correctly you will be helping to prevent potentially negative consequences for the environment and human health, which could otherwise be caused by incorrect waste handling of this product.
  • Page 35 EO1-13027...

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