Canon MP360 SERIES On-Screen Manual page 548

Paper Is Smudged/Printed Surface Is Scratched Page 548 of 628 pages
5.
Confirm the message and click OK.
Check 11: Is the paper scratched by other loaded paper?
Depending on the media type, the paper may be scratched with other loaded paper when feeding
from the Rear Tray. In this case, load one sheet at a time.
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