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Messsage
CHECK COVER
CHECK DOCUMENT
CHECK PAPER SIZE
CHECK POLLING ID
CHECK PRINTER
Chapter 13
Error Code
Cause
—
The front cover is open.
#001
A document is jammed in
the ADF.
—
The size of the paper in the
multi purpose tray and that
specified in the PAPER
SIZE setting are different.
#021
No subaddress and/or
password has been entered
on your unit, or the
subaddress and/or
password do not match the
settings on the other party's
fax machine.
#008
No subaddress and/or
password has been entered
on the other party's
machine, or the subaddress
and/or password do not
match the settings on your
unit.
—
The toner cartridge may be
defective.
The unit is connected to an
uninterruptible power
supply (UPS).
Action
Close the front cover.
Clear the document jam (
Then start again.
Load the correct paper size
(
p. 2 15) or change the PAPER
SIZE setting (
p. 5 6) to match the
size of the paper loaded in the multi
purpose tray.
Make sure the subaddress and/or
password match the settings on the
other party's fax machine
(
p. 9 9).
Contact the other party to enter the
correct subaddress and/or password.
Reinstall the toner cartridge
(
p. 2 12). If the message remains
in the LCD, replace the toner
cartridge (
p. 12 6).
Make sure the unit is plugged into an
AC outlet.
In either case, if the error does not
clear, try unplugging the unit. Wait
five seconds, then plug it back in. If
the message remains in the LCD,
contact your local authorised Canon
dealer or the Canon help line.
Troubleshooting
p. 13 2).
13 9
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