Avocent MergePoint 5200 Installer/User Manual
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Avocent MergePoint 5200 Installer/User Manual

Avocent MergePoint 5200 Installer/User Manual

Service processor manager
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MergePoint™ 5200
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  • Page 1 MergePoint™ 5200 Installer/User Guide...
  • Page 2 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursu- ant to Part 15 of the FCC Rules.
  • Page 3 MergePoint 5200 Service Processor Manager Installer/User Guide Avocent, the Avocent logo, The Power of Being There, DSView and MergePoint are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners.
  • Page 4 Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

  • Page 5: Table Of Contents

    Installing the MergePoint 5200 SP Manager ..................8 Using the Serial Port to Enable Web Interface Access ..............8 Configuring the MergePoint 5200 SP Manager License Keys............9 Setting Up the MergePoint 5200 SP Manager ................10 Chapter 3: Using the MergePoint 5200 SP Manager........... 11 BMC Provisioning (IPMI Targets Only) ..................
  • Page 6 Changing MergePoint 5200 SP manager network settings............22 Managing MergePoint 5200 SP manager sessions ..............23 License information ........................23 Upgrading firmware on the MergePoint 5200 SP manager ............ 23 Importing and exporting data....................24 Redirecting MergePoint 5200 SP manager system log ............24 Configuring NFS storage of SoL history data ................
  • Page 7 Table of Contents Viewing SEL Events ......................... 41 Viewing Sensor Status on an IPMI Target Device ................42 Using SoL............................42 Remote Control ..........................43 SSH Passthrough ..........................44 SSH Passthrough commands ....................44 Appendices........................47 Appendix A: Technical Specifications ..................... 48 Appendix B: User Privileges......................
  • Page 8 MergePoint 5200 Service Processor Manager Installer/User Guide...

  • Page 9: List Of Figures

    LIST OF FIGU RES List of Figures Figure 1.1: MergePoint 5200 SP Manager Web Interface ............... 4 Figure 2.1: MergePoint 5200 SP Manager Configuration ............... 7...
  • Page 10 MergePoint 5200 Service Processor Manager Installer/User Guide...

  • Page 11: List Of Tables

    LIST OF TABLES List of Tables Table 1.1: MergePoint 5200 SP Manager Web Interface Descriptions..........4 Table 2.1: Descriptions for Figure 2.1 ....................7 Table 4.1: Supported Service Processor Commands............... 45 Table A.1: MergePoint 5200 SP Manager Specifications ............... 48 Table B.1: User Privileges Required for Target Device Actions ............
  • Page 12 MergePoint 5200 Service Processor Manager Installer/User Guide...

  • Page 13: Chapter 1: Product Overview

    MergePoint 5200 Command Reference Guide. NOTE: Before using the MergePoint 5200 SP manager, you must register the SP manager online and obtain and configure license keys. For more information, see Configuring the MergePoint 5200 SP Manager License Keys on page 9.

  • Page 14: Features And Benefits

    MergePoint 5200 SP manager. Console redirection With the MergePoint 5200 SP manager, you can start and stop a text console redirection session, set the Serial over LAN (SoL) baud rate or review the previous session of console redirection using the SoL history buffer.

  • Page 15: Mergepoint 5200 Sp Manager Web Interface

    Enable Web Interface Access on page 8.) NOTE: The first time you access the MergePoint 5200 SP manager web interface, you are prompted to enter a license key. See Configuring the MergePoint 5200 SP Manager License Keys on page 9 for more information.

  • Page 16: Table 1.1: Mergepoint 5200 Sp Manager Web Interface Descriptions

    The root of the tree is labeled MergePoint 5200 by default, which represents the appliance. Tab Bar Use the tab bar to display and manage the MergePoint 5200 SP manager and managed groups and target devices. Top Navigation Bar The selections in the top navigation bar vary, depending on the active tab in the tab bar.

  • Page 17: Chapter 2: Installation And Setup

    Before using the MergePoint 5200 SP manager, you must activate the serial number online. NOTE: The first time you access the MergePoint 5200 SP manager web interface, enter admin as the username and admin as the password. The admin account is authorized to perform all configuration and access all managed devices and cannot be removed or renamed.

  • Page 18: Cabling Installation, Maintenance And Safety Tips

    (LAN). A terminal or a workstation running a terminal emulation program is connected to the serial port for configuring basic network settings. The MergePoint 5200 SP manager web interface is then used to finish configuration of the SP manager, target devices and users.

  • Page 19: Table 2.1: Descriptions For Figure 2.1

    Chapter 2: Installation and Setup Figure 2.1: MergePoint 5200 SP Manager Configuration Table 2.1: Descriptions for Figure 2.1 Number Description MergePoint 5200 SP Manager Web Interface Target Device CAT 5 Cables MergePoint 5200 SP Manager RJ-45 Ethernet Ports Power Connection to the Serial Port...

  • Page 20: Installing The Mergepoint 5200 Sp Manager

    MergePoint 5200 Service Processor Manager Installer/User Guide Installing the MergePoint 5200 SP Manager NOTE: The MergePoint 5200 SP manager may be rack mounted in a 1U configuration. The SP manager does not support a 0U configuration. To connect and power up the MergePoint 5200 SP manager: Place the MergePoint 5200 SP manager at the top of the server rack.

  • Page 21: Configuring The Mergepoint 5200 Sp Manager License Keys

    Configuring the MergePoint 5200 SP Manager License Keys You need to register your MergePoint 5200 SP manager online at www.avocent.com to obtain a master license key. The master key must be configured before you can discover and manage any target devices.

  • Page 22: Setting Up The Mergepoint 5200 Sp Manager

    Setting Up the MergePoint 5200 SP Manager To set up the MergePoint 5200 SP manager: (Optional) Set the BMC provisioning range of the MergePoint 5200 SP manager. [See BMC Provisioning (IPMI Targets Only) on page 11.] (Optional) Activate alert actions as desired. (See Using the Alerts Viewer on page 28.) Discover new target devices.

  • Page 23: Chapter 3: Using The Mergepoint 5200 Sp Manager

    MergePoint 5200 SP manager. The default display name is MergePoint 5200, but you may change the display name by changing the SP manager alias. See Changing MergePoint 5200 SP manager network settings on page 22 for more information.

  • Page 24: Starting Or Stopping The Bmc Provisioning Service

    If the service status is Running, a Stop button is available; if the service status is Stopped, a Start button is available. If the Stop button is clicked, the BMC provisioning service stops and the MergePoint 5200 SP manager no longer accepts PXE boot requests from target devices on the LAN. However, previously provisioned target devices that have IPMI BMCs can still be discovered.

  • Page 25: Viewing The Assigned Target Devices

    NOTE: This step is not applicable for Admin users because they will see a list of all managed target devices. Discovering and Adding Target Devices You can configure the MergePoint 5200 SP manager web interface to discover target devices that reside on the same LAN as the appliance by specifying one or more IP address ranges either for automatic or manual discovery.

  • Page 26: Manually Discovering Target Devices

    IP address ranges designated for discovery. Click Edit next to the IP address range you wish to modify. The Subnet Edit window appears. The IP addresses of the MergePoint 5200 SP manager are displayed. In the Subnet Edit window, complete the following steps: In the From and To fields, type an IP address to define the range of IP addresses to be searched during discovery.

  • Page 27: Modifying Target Device Display Properties

    Chapter 3: Using the MergePoint 5200 SP Manager NOTE: A BMC key is required by IPMI 2.0 and RMCP+ (Remote Mail Checking Protocol). From the Group Name drop-down menu, select a group for the new target device. The target device is listed in the group folder in the side navigation bar.

  • Page 28: Performing Target Device Operations

    A default target device group with the same name as the MergePoint 5200 SP manager alias is automatically created for you. In the side navigation bar, the appliance, the target devices and target devices group are displayed in the explorer tree according to hierarchy.

  • Page 29: Performing Target Device Group Operations

    Chapter 3: Using the MergePoint 5200 SP Manager To modify a target device group name (for Admin users only): Click the Targets tab. In the top navigation bar, click Group. The Group Management window appears. In the Group list, select the group you wish to modify.
  • Page 30 MergePoint 5200 Service Processor Manager Installer/User Guide Complete one of the following steps: To turn on the target devices, click Power On. To turn off the target devices, click Power Off. To reset power on the target devices, click Power Reset.

  • Page 31: Managing Default Users

    In the Alert Destination IP Address fields, type up to four IP addresses. NOTE: To allow the MergePoint 5200 SP manager to receive alerts for the target device, one field should contain the IP address for the managed target device.

  • Page 32: Configuring The Mergepoint 5200 Sp Manager

    Click Apply Changes. Configuring the MergePoint 5200 SP Manager Configuration under System - Setting You can use the System tab in the MergePoint 5200 service processor manager to do the following tasks under the Setting tab: • Change the appliance name (alias) •...

  • Page 33: Configuration Under System - Advanced Setting

    • Configure the size of file used to save the SoL history • Configure the MergePoint 5200 SP manager time and time zone or specify a time server • Unbind the appliance from the DSView 3 server if it is currently managed by the ®...

  • Page 34: Changing Mergepoint 5200 Sp Manager Network Settings

    Changing MergePoint 5200 SP manager network settings The MergePoint 5200 SP manager has two Ethernet ports (eth0 and eth1), which are labeled LAN1 and LAN2. In the Network window, you can set IP addresses for the Ethernet ports and configure a DNS server.

  • Page 35: Managing Mergepoint 5200 Sp Manager Sessions

    SP manager is allowed to manage. For more details, see Configuring the MergePoint 5200 SP Manager License Keys on page 9. For how to add a master key, see To add a master key: on page 10; for how to add a slave key, see To add a slave key: on page 10.

  • Page 36: Importing And Exporting Data

    Redirecting MergePoint 5200 SP manager system log You may redirect the MergePoint 5200 SP manager system log to a Syslog server or to a network storage location. This allows you to access the system log any time without using the SP manager.

  • Page 37: Scheduling Tasks

    Chapter 3: Using the MergePoint 5200 SP Manager In the top navigation bar, click NFS. The NFS window appears. Select Enable and specify the following information: In the Server IP field, type the IP address of the NFS server. In the Mount Directory field, type the directory pathname exported from the NFS server.

  • Page 38: Managing Mergepoint 5200 Sp Manager User Accounts

    When prompted, confirm the action. The scheduled task will be deleted from the Schedule Task window. Managing MergePoint 5200 SP Manager User Accounts You may create, modify and delete MergePoint 5200 SP manager user accounts. An account with the username of and the password of is configured and cannot be deleted.
  • Page 39 Chapter 3: Using the MergePoint 5200 SP Manager manage all target devices assigned to it individually, as well as all the target devices assigned to any groups to which the user belongs. To add an appliance user (for Admin users only): Click the Users tab.

  • Page 40: Using The Alerts Viewer

    Select the user group you want to delete. Using the Alerts Viewer The MergePoint 5200 SP manager logs user-defined alerts that occur on managed target devices in the Alert Viewer window. You may configure the SP manager to send a notification by email, MSN, SNMP Forward or Yahoo! message when specific alerts occur.

  • Page 41: Setting An Alert Action

    You may create an alert action by configuring action parameters to your specifications. You may also configure the MergePoint 5200 SP manager to send emails, MSN messages or Yahoo! messages to specific users, or forward SNMP messages to specific target devices once an alert occurs.
  • Page 42 MergePoint 5200 Service Processor Manager Installer/User Guide To configure action settings (for Admin users only): Click the Alerts tab. In the top navigation bar, click Action. Click Action Setting. Specify the following parameters: • In the SMTP Server field, type the Simple Mail Transfer Protocol (SMTP) server address for sending emails.

  • Page 43: Viewing The Accounting Log

    Action window. Viewing the Accounting Log The accounting log records and displays all MergePoint 5200 SP manager operations. The WEB accounting log displays operations performed using the MergePoint 5200 SP manager web interface, while the CLP accounting log displays operations performed using SMASH CLP commands.
  • Page 44 MergePoint 5200 Service Processor Manager Installer/User Guide...

  • Page 45: Chapter 4: Managing Target Devices

    SPs. If a feature is not available for the selected target device, you cannot view or access the feature. To perform any of the operations in this chapter, access the MergePoint 5200 SP manager web interface. See MergePoint 5200 SP Manager Web Interface on page 3 for more information. In the side navigation bar, click the name of the target device you wish to manage.

  • Page 46: Target Device Properties

    MergePoint 5200 Service Processor Manager Installer/User Guide Target Device Properties Using the MergePoint 5200 SP manager, you may view target device properties, change the target device alias, copy or move a target device to a group or remove the target device from the SP manager.

  • Page 47: Removing A Target Device

    In the top navigation bar, click FRU Information. A detailed FRU information report appears. Remote Power and Chassis Management Using the MergePoint 5200 SP manager, you may view the power status and the status of the chassis indicator LED (if available) on managed target devices, manage power and turn the LED on and off remotely.

  • Page 48: Power Management

    MergePoint 5200 Service Processor Manager Installer/User Guide Power management To view and control the power status: In the side navigation bar, click a target device name. Click the System tab. In the top navigation bar, click Power. The Power Information window appears and displays the current power status of the target device.

  • Page 49: Advanced Operations (Ipmi Target Devices Only)

    Chapter 4: Managing Target Devices Advanced operations (IPMI target devices only) The MergePoint 5200 SP manager also allows remote cold reset and self testing. To perform a cold reset on a target device: In the side navigation bar, click a target device name.

  • Page 50: Managing User Accounts On Target Devices

    MergePoint 5200 Service Processor Manager Installer/User Guide Managing user accounts on target devices The Users window lists all user accounts for the selected target device. MergePoint 5200 SP manager users with Admin privileges may change user account information on target devices.
  • Page 51 Chapter 4: Managing Target Devices Click Apply Changes. To edit a user account (DRAC targets only): In the side navigation bar, click a DRAC target device name. Click the Configuration tab. In the top navigation bar, click Users. The Users window appears. Click Edit next to the user you wish to modify.

  • Page 52: Configuring Pet Alerts

    Alert Destination IP Address field. Configuring SoL parameters (IPMI target devices only) The MergePoint 5200 SP manager allows you to define SoL parameters for target devices with IPMI BMCs, including Enable/Disable Serial over LAN, baud rate and channel privilege limit level.

  • Page 53: Setting Bmc Time (Ipmi Target Devices Only)

    To specify the BMC time, select Other and select the time from the pop-up calendar. Click Apply Changes. Viewing SEL Events You may use the MergePoint 5200 SP manager to view the SEL on a managed target device. To view SEL events: In the side navigation bar, click a target device name.

  • Page 54: Viewing Sensor Status On An Ipmi Target Device

    Emergency Management Services (EMS). At the same time, SoL provides access to IPMI platform management functions. With the MergePoint 5200 SP manager, you may use SoL to access the Linux serial console and Microsoft EMS/Special Administration Console (SAC) interfaces over LAN. When SoL is activated, the SP manager sends any data written to the serial port to the SoL client.

  • Page 55: Remote Control

    Remote Control You may connect to a Remote Desktop Protocol (RDP) or Virtual Network Computing (VNC) server remotely through the MergePoint 5200 SP manager. To connect to an RDP server: In the side navigation bar, click a target device name.

  • Page 56: Ssh Passthrough

    Run the command by entering the following: ssh –t userA:serverB@applianceC NOTE: In this example, userA is trying to access a target device serverB that is connected to a MergePoint 5200 SP manager applianceC. This command allows the user to get access to serverB's service processor. A menu appears after successfully logging in.

  • Page 57: Table 4.1: Supported Service Processor Commands

    Chapter 4: Managing Target Devices Table 4.1: Supported Service Processor Commands Command Name Description devconsole Opens SoL for the target device poweron Turns the target device on poweroff Turns the target device off powerstatus Shows the power status of the target device powercycle Powers down a target device that is turned on, then after 10 seconds powers it up again reset...
  • Page 58 MergePoint 5200 Service Processor Manager Installer/User Guide...

  • Page 59: Appendices

    APP ENDICE S Appendices These Appendices contain the following information: • Technical Specifications on page 48 • User Privileges on page 49 • Configuring the BIOS Settings for SoL on page 57 • Reserved Words on page 59 • Glossary and Acronyms on page 60 •...

  • Page 60: Appendix A: Technical Specifications

    MergePoint 5200 Service Processor Manager Installer/User Guide Appendix A: Technical Specifications Table A.1: MergePoint 5200 SP Manager Specifications Network Connection Number Type Ethernet, 10BaseT, 100BaseT, GigE Connector RJ-45 Serial Port Number Type RS-232 serial Connector DB9 male Mechanical H x W x D 4.3 x 42.7 x 35.6 cm (1.7 x 16.8 x 14 in), 1 U form factor...

  • Page 61: Appendix B: User Privileges

    Manager User Accounts on page 26. To set privileges for a target device user, see Managing user accounts on target devices on page 38. No privileges are shown for target device users in tables that list the MergePoint 5200 SP manager management actions (Table B.1 through B.7) because target device user privileges do not apply to those actions.

  • Page 62: Table B.2: User Privileges Required For Appliance Management Actions

    MergePoint 5200 Service Processor Manager Installer/User Guide Table B.1: User Privileges Required for Target Device Actions (Continued) Appliance User Target Device Management Actions User Operator Admin To view all target device lists To add a device group To delete a device group or groups...

  • Page 63: Table B.3: User Privileges Required For Appliance User Management Actions

    Appendices Table B.2: User Privileges Required for Appliance Management Actions (Continued) Appliance User Appliance Management Actions User Operator Admin To add a master license key To add a slave license key To view appliance upgrade firmware To upgrade appliance firmware To view import/export appliance data To import appliance data To export appliance data...

  • Page 64: Table B.4: User Privileges Required For Alert Management Actions

    MergePoint 5200 Service Processor Manager Installer/User Guide Table B.4: User Privileges Required for Alert Management Actions Appliance User Alert Management Actions User Operator Admin To view the alert actions list To add alert actions To delete alert actions To edit alert actions...

  • Page 65: Table B.7: User Privileges Required For Other Appliance Actions

    Appendices Table B.7: User Privileges Required for Other Appliance Actions Appliance User Other Actions User Operator Admin To log in to the appliance To log out from the appliance To show the appliance version on the interface To show the Help document To view the summary of license information Table B.8: User Privileges Required for Target Device Properties Actions Appliance User...

  • Page 66: Table B.10: User Privileges Required For Target Device Configuration Actions

    MergePoint 5200 Service Processor Manager Installer/User Guide Table B.9: User Privileges Required for Target Device System Actions (Continued) Appliance User Target User Target Device System Actions User Operator Admin User Operator Admin To set target device cold reset To execute a self test To power a device group up/down Table B.10: User Privileges Required for Target Device Configuration Actions...

  • Page 67: Table B.11: User Privileges Required For Target Device Sel, Sensor And Sol Actions

    Appendices Table B.11: User Privileges Required for Target Device SEL, Sensor and SoL Actions Appliance User Target User Target Device Configuration Actions User Operator Admin User Operator Admin To view SEL records To clear all SEL records To view sensors information To view SoL summary To execute SoL To view SoL history...
  • Page 68 MergePoint 5200 Service Processor Manager Installer/User Guide Table B.12: User Privileges Required for Target Device Remote Control Actions (Continued) Appliance User Target User Target Device Remote Control Actions User Operator Admin User Operator Admin To use the CLP command: start systemX...

  • Page 69: Appendix C: Configuring The Bios Settings For Sol

    Appendices Appendix C: Configuring the BIOS Settings for SoL SoL enables the console output of a managed system to be redirected over an IPMI session over IP. This allows remote users to have text-based access to the BIOS, utilities, operating systems such as Command Line interfaces and Linux console and management services such as Microsoft's serial- based EMS.

  • Page 70: Appendix D: How To Configure Virtual Serial Port

    Appendix D: How To Configure Virtual Serial Port MergePoint 5200 service processor managers have the ability to access target devices with iLO through the Virtual Serial port. To use this feature, you must enable the Virtual Serial port on both the BIOS Serial Console and EMC Console.

  • Page 71: Appendix E: Reserved Words

    Appendices Appendix E: Reserved Words Reserved words are predefined words that have special meaning to the MergePoint 5200 appliance. Do not use the following reserved words when configuring usernames. Table E.1: Reserved Words Reserved Words (Do Not Use as Usernames)

  • Page 72: Appendix F: Glossary And Acronyms

    Common Information Model (CIM), developed by DMTF, is a common data model of a schema used to describe overall management information in a network or enterprise environment. Client PC The client PC is a remote user workstation that is currently running the MergePoint 5200 SP manager web interface through a browser. DMTF The Distributed Management Task Force (DMTF) is a not-for-profit association promoting enterprise and systems management and interoperability.
  • Page 73 Systems Management Architecture for Server Hardware (SMASH) Command Line Protocol (CLP) has been used to create commands that can be used to configure the MergePoint 5200 service processor manager and configure and access target device groups though Telnet or SSHv2 sessions.

  • Page 74: Appendix G: Technical Support

    Appendix G: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.

  • Page 75: License Information

    (such licenses referred to as Public Licenses), in particular the software program “mtd”. A machine-readable copy of the source code protected by these Public Licenses is available from Avocent on a medium customarily used for software interchange for a period of three years from date of purchase of this product by contacting Avocent Corporation at www.Avocent.com/support.
  • Page 76 MergePoint 5200 Service Processor Manager Installer/User Guide You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty;...
  • Page 77 License Information redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
  • Page 78 MergePoint 5200 Service Processor Manager Installer/User Guide...
  • Page 80 For Technical Support: www.avocent.com/support Avocent Corporation Avocent International Ltd. 4991 Corporate Drive Avocent House, Shannon Free Zone Huntsville, Alabama 35805-6201 Shannon, County Clare, Ireland Tel: +353 61 715 292 Tel: +1 256 430 4000 Fax: +353 61 471 871 Fax: +1 256 430 4031 Avocent Germany Gottlieb-Daimler-Straße 2-4...

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