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Summary of Contents for Freedom9 freeView IP 100
- Page 1 IP 100 Single Port KVM over IP SWITCH USER’S MANUAL Rev 1.4 P/N: KVM-01IA...
- Page 2 No part of this document may be photocopied, reproduced, or translated into another language without express prior to written consent of freedom9 inc. © Copyright 2005, freeView IP and the freedom9 company logo are trademarks or registered trademarks of freedom9 inc. All rights reserved. Sun and Java are trademarks or registered trademarks of Sun Microsystems, Inc.
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Page 3: Table Of Contents
IP 100 User’s Manual QUICK INSTALLATION GUIDE... 3 ... 3 NTRODUCTION ARDWARE NSTALLATION ... 3 IDEO ODES IP C NITIAL ONFIGURATION ... 5 NTERFACE ... 5 EMOTE ONSOLE INTRODUCTION ... 7 ERVER PERATIONAL ERVER ... 8 EATURES ... 8... - Page 4 MENU OPTIONS... 35 ... 35 EMOTE ONTROL ... 37 IRTUAL EDIA ... 49 ANAGEMENT KVM S ... 50 ETTINGS ... 56 EVICE ETTINGS ... 68 AINTENANCE TROUBLESHOOTING... 72 ... 73 ERTIFICATES PIN ASSIGNMENTS ... 74 KEY CODES ... 75 VIDEO MODES ... 78 RACK MOUNT KIT INSTALLATION DIAGRAM...
- Page 5 IP 100 User’s Manual LIST OF FIGURES Figure 1-1: The Host and Console Connectors ... 5 Figure 1-2: KVM Setup Program... 6 Figure 1-3: Java Warning... 8 Figure 1-4: Remote Console ... 8 Figure 3-1a: Single Server Usage Scenario ... 13 Figure 3-1b: Multiple Server Usage Scenario ...
- Page 6 Figure 6-10: Nero Selection Dialog... 45 Figure 6-11: Drive Redirection Menu ... 45 Figure 6-13: Create a New Device... 48 Figure 6-14: Device Configuration Dialog ... 48 Figure 6-15: New Device Added ... 49 Figure 6-16: Drive Redirection Setting... 49 Figure 6-17: Drive Redirection Dialog...
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Page 7: Quick Installation Guide
7. Power on the unit. 8. Power on the server. Video Modes The freeView IP 100 supports many common video modes. Please refer to Appendix C for a list of all supported video modes. -
Page 8: Initial Ip Configuration
Initial IP Configuration By default, the freeView IP 100 uses the network parameters shown in Table 1-1. Parameter IP auto configuration Static IP-Address Net-mask Default-Gateway Table 1-1: Default network configuration If these network parameters do not match the network configuration, the device's network settings can be configured using the program KVMSetup.exe located on the installation CD after... -
Page 9: Web Interface
The Remote Console is the redirected screen, keyboard and mouse of the remote host system to which the freeView IP 100 is connected. The web browser which is used to access the unit has to have Java Runtime Environment version 1.1 or higher installed. However, it is strongly recommended that the Sun JVM 1.4 is installed. -
Page 10: Figure 1-3: Java Warning
Figure 1-3: Java Warning Figure 1-4 shows the top of the Remote Console window. Figure 1-4: Remote Console Once connected, the following can be performed to improve the user experience: Auto Adjust button If the video displayed is distorted, click this button and the device will automatically adjust its display to improve the quality. -
Page 11: Introduction
IP 100 User’s Manual 2 Introduction Thank you for purchasing the freeView IP 100. The freeView IP 100 saves money, time, space, equipment and power. The freeView IP 100 defines a new class of remote KVM access devices, it combines digital remote KVM access via IP networks with comprehensive and integrated system management. -
Page 12: Main
C. CPU, Controller, main board failure 10% D. CPU fan failure 8% E. RAM failure 4% Using the freeView IP 100, administrators can determine which kind of serious hardware failure has occurred (See table 2-1). Type of Failure Hard disk failure Power cable detached, power supply failure CPU Controller, main board failure. -
Page 13: O Peration
One PS/2 Keyboard, one PS/2 Mouse and one monitor Remote Console side One PC or Multiple PCs are linked into the network Host side One PC or Server or the console port of another KVM switch 1 PC 1 PC... -
Page 14: Cable Diagrams
Cable Diagrams PS/2 Cable: Mini Din 6 pin Male to Male VGA Cable: HDB15 pin Male to Male USB 2.0 Cable: USB A-B cable AT to PS/2 keyboard adapter: (Optional) Din 5 pins Male to Mini Din 6 pin Female CAT5/5E/6 Straight Through UTP/STP Cable: 8P8C... -
Page 15: Hardware Installation
IP 100 User’s Manual 3 Hardware Installation Operation Overview Figure 3-1 shows some examples of how to connect the freeView IP 100 to the local area network. Administrator Figure 3-1a: Single Server Usage Scenario freeView IP IP Network Administrator Figure 3-1b: Multiple Server Usage Scenario The freeView IP 100 can be used in a multi-administrator, multi-server environment. - Page 16 Step 2 Connect the green PS/2 plug on one end of a KVM cable to the mouse port on the host system and the green PS/2 plug on the other end of the cable to the mouse port on the host side of the unit.
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Page 17: Ethernet
IP 100 User’s Manual Step 5 Connect an Ethernet cable to the Ethernet port on the unit and/or connect a modem to the DB-9 port on the unit, depending on how the KVM is accessed remotely. INTERNET Modem Step 6 (Only required if using a local console) -
Page 18: Ethernet Connection
Step 9 Connect the power supply on to the freeView IP 100. Ethernet Connection The rear side of the freeView IP 100 provides a RJ-45 connector for a 10/100 Mbps Ethernet connection. Using a 10 Mbps Connection For 10BASE-T Ethernet networks, the Ethernet adapter uses Category 3, 4, 5 or 6 UTP cable. To establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub. -
Page 19: Connecting The Freeview Ip 100 To A Multi-Port Kvm Switch
Connecting The freeView IP 100 To A Multi-Port KVM Switch Connecting The External Reset/Power Option Refer to the manual of the IP Power or Serial over IP device for instructions on connecting them to the serial interface on the rear of the freeView IP 100. -
Page 20: Configuration
Table 4-1: Initial Network Configuration Note: If the freeView IP 100 cannot find a DHCP server on startup, it will not have an IP address. The following describes the initial IP configuration that is necessary to access the unit for the first time. -
Page 21: Initial Configuration Via Serial Console
IP 100 User’s Manual On the upper left corner, the MAC address(es) of all freeView IP 100 switches are displayed. To rescan for devices, click “Refresh Devices”. 1. Select the MAC address of the unit to be configured from the dropdown list. -
Page 22: Keyboard, Mouse And Video Configuration
4.5.1 freeView IP 100 Keyboard Settings The freeView IP 100’s settings for the host keyboard type have to be correct in order for the remote keyboard to work properly. See Section 6.4.2 for details. None Table 4-2: Serial line parameters... -
Page 23: Remote Mouse Settings
Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The freeView IP 100 addresses this problem with an intelligent synchronization algorithm. There are two mouse modes available on the freeView IP 100:... -
Page 24: Host System Mouse Settings
Note that the following limitations do not apply if the Mouse Type is set to USB and “MS Windows 000 and newer”. While the freeView IP 100 works with accelerated mice and is able to synchronize the local with the remote mouse pointer, there are limitations which may prevent this synchronization from... - Page 25 4.5.7 Video Modes The freeView IP 100 supports most common video modes. When running X11 on the host system, do not use any custom mode lines with special video modes, otherwise, the device may not be able to detect the video mode. It is recommended that a standard VESA video mode is...
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Page 26: Usage
A standard Telnet client can be used to access an arbitrary device connected to the freeView IP 100’s serial port via a terminal mode. The primary interface of the freeView IP 100 is the HTTP interface. This is covered extensively in this chapter. Other interfaces are addressed in subtopics. -
Page 27: Logging In And Logging Out
5.3.1 Logging In Launch the web browser and enter the address of the freeView IP 100 in the Address Bar. The address used can be an IP address or a host and domain name, in the case where the DNS server has a symbolic name. -
Page 28: Figure 5-3: Main Page
Navigation After logging into the freeView IP 100, the main page shown in Figure 5-3 will be displayed. This page consists of three parts: the buttons on the upper side allow the user to navigate within the web interface (see Table 5-2 for details). -
Page 29: Logging Out
The Remote Console window is a Java Applet that establishes its own connection to the freeView IP 100. The protocol used by the Remote Console is RFB (Remote Frame Buffer Protocol). Currently, RFB uses port number 443 to establish a connection. For proper operation, ensure that the local network environment allows traffic on port 443. -
Page 30: Main Window
Note: If the freeView IP 100 is connected to the Internet through a proxy server without NAT, the Remote Console will not be available from the WAN interface because web proxies are not able to relay the RFB packets. In case of problems, consult the network administrator for proper network configuration. -
Page 31: Figure 5-6: Remote Console Options Menu
IP 100 User’s Manual Auto Adjust button If the video display becomes distorted, click this button and wait a few seconds while the device tries to automatically readjust the video settings. Sync mouse button This button activates the mouse synchronization process. Choose this option to synchronize the local with the remote mouse cursor. -
Page 32: Figure 5-7: Remote Console Exclusive Mode
A short description of the options follows. Monitor Only Toggles Monitor Only mode on and off. If Monitor Only is enabled, remote console interaction is disabled and only monitoring is possible. Exclusive Access Toggles Exclusive Access mode if the user has the appropriate access level. When Exclusive Access is enabled, other users cannot open the Remote Console until the current user disables Exclusive Access or logs off the system. -
Page 33: Figure 5-9: Remote Console Options Menu - Local Cursor
Figure 5-9: Remote Console Options Menu – Local Cursor Video Settings This option opens a panel for changing the video settings for the freeView IP 100. The unit features two different dialogs, which influence the video settings:... -
Page 34: Figure 5-10: Video Settings Panel
The Noise Filter option defines how the freeView IP 100 reacts to small changes in the video input signal. A large filter setting uses less network traffic and leads to a faster video display, but small changes in the display may not be recognized and updated on the remote immediately. -
Page 35: Figure 5-11: Soft Keyboard
IP 100 User’s Manual Reset all Modes: Reset all modes to the factory-made defaults. Save Changes: Save changes permanently. Undo Changes: Restore last saved settings. Soft Keyboard • Show Opens the Soft-Keyboard screen (Figure 5-11). The Soft-Keyboard is necessary in the case where the host system uses a completely different language and country mapping from the administration machine. -
Page 36: Figure 5-12: Soft Keyboard Mapping
Figure 5-12: Soft Keyboard Mapping • Local Keyboard Used to change the language mapping of the Remote Console Applet. Under normal circumstances, the applet automatically determines the appropriate value. However, the applet may not determine the correct value depending on the particular JVM and the browser settings. A typical example is a German localized system that uses an US-English keyboard mapping. -
Page 37: Figure 5-13: Remote Console Confirmation Dialog
Allows the user to adjust both the compression rate and the colour depth individually. Depending on the selected compression rate, the data stream between the freeView IP 100 and the Remote Console will be compressed in order to save bandwidth. Increasing the compression rate requires more resources from the freeView IP 100, thus should not be used when multiple users are accessing the remote console simultaneously. -
Page 38: Remote Console Status Line
5.5.2 Remote Console Status Line Status line The status line shows both the console and the connection state. The size of the remote screen is displayed as well. Figure 5-15 shows a Remote Console with a resolution of 1024x768 pixels. The value in brackets describes the connection to the Remote Console. -
Page 39: Menu Options
IP 100 User’s Manual 6 Menu Options Remote Control The Remote Control menu allows the user to access the host system via web interface or Telnet. 6.1.1 KVM Console Figure 6-1: KVM Console There are several methods to open the Remote Console window: click the Console icon on the top bar, click the menu entry KVM Console on the left menu bar, or click on the console picture on the right. -
Page 40: Figure 6-2: Telnet Console
Telnet Console Figure 6-2: Telnet Console The freeView IP 100 features a Telnet server that enables the user to connect to the host via a standard Telnet client. If the Telnet program uses a VT100, VT102 or VT220 terminal emulation (or a similar emulation), it is possible to perform a console redirection as long as the host machine is using a text based operating system (e.g. -
Page 41: Virtual Media
6.2.1 Floppy Disk Figure 6-3: Virtual Floppy Disk Screen Upload a Floppy Image To upload a floppy image to the freeView IP 100 from the local client for use on the host machine, follow these steps: Table 6-1: Telnet Commands... -
Page 42: Cd-Rom Image
Click on the “Upload” button to initiate the transfer of the selected image file to the freeView IP 100’s onboard memory. This image file is kept in the onboard memory of the device until the end of the current session, until the user logs out, or when the device is rebooted. -
Page 43: Figure 6-5: Virtual Cd-Rom Image Screen
IP 100 User’s Manual Figure 6-5: Virtual CD-ROM Image Screen Figure 6-6: Select Windows Share The following information has to be entered to mount the image properly: Share host: The server name, or its IP address. Share name: The name of the share to be used. -
Page 44: Figure 6-7: Windows Explorer Context Menu
To register the specified file image and its location click on the button “Set”. The specified image file must be accessible on the network from the freeView IP 100. It is important to specify correct IP addresses and device names. Otherwise, the device may not be able to access the referenced image file. -
Page 45: Creating An Image
IP 100 User’s Manual Adjust the settings for the selected directory. • Enable sharing on the directory by selecting “Share this folder”. • Enter a name for the share. A short description for this folder can also be added in the “Comment”... -
Page 46: Figure 6-9: Rawwrite For Windows Selection Dialog
Figure 6-9: RawWrite for Windows Selection Dialog From the menu, select the tab “Read”. Enter (or select) the name of the file in which the floppy content should be saved. Click on the “Copy” button to initiate the image creation process. CD-ROM/ISO Images Unix, Solaris, Linux To create an image file, use the “dd”... -
Page 47: Figure 6-10: Nero Selection Dialog
IP 100 User’s Manual Figure 6-10: Nero Selection Dialog 6.2.4 Drive Redirection Figure 6-11: Drive Redirection Menu Driver Installation Follow the KVM Vision Viewer Setup Wizard to install the driver from the included CD-ROM. - Page 49 IP 100 User’s Manual Figure 6-12: KVM Vision Viewer Setup Create a New Device • Start KVM Vision Viewer • Click on “Device” and select “New Device” to create a new device...
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Page 50: Figure 6-13: Create A New Device
Figure 6-13: Create a New Device Figure 6-14: Device Configuration Dialog Device Name: Enter a name for the device. Network Address: Enter the IP address of device. Authentication Port: This is a fixed number “443”. Username: The factory default Username is “super” Password: The factory default Password is “pass”. -
Page 51: Figure 6-15: New Device Added
IP 100 User’s Manual Drive Redirection Settings • Move the cursor to the new device that has been created. • Click on “Device” then select “Drive Redirection” and “Redirect local drive”. Figure 6-16: Drive Redirection Setting Figure 6-17: Drive Redirection Dialog Drive to redirect: Select the local drive to be shared with the remote computer, which can be a floppy disc, CD-ROM, USB drive or hard drive. -
Page 52: Figure 6-18: Drive Redirection Completed
Note: The Drive Redirection works on a low SCSI level and the SCSI protocol cannot recognize partitions; therefore the whole drive selected will be shared instead of any particular partition. Note: While connecting to a legacy KVM switch, select PS/2 mouse for Keyboard/Mouse setting. Otherwise Hot-keys cannot be used. -
Page 53: User Management
2000 and XP, but other OS might be affected as well. This behavior depends on the BIOS version used in that machine. User Management The User Management menu allows the user to manage user accounts on the freeView IP 100. 6.3.1 Change Password Figure 6-20: Set Password To change the current user’s password, enter the new password in the upper entry field. -
Page 54: Users And Groups
Users And Groups Figure 6-21: Set User The freeView IP 100 comes with 2 pre-configured user accounts that have fixed permissions. The account “super” has all possible rights to configure the device and use all of the functions available. The account “user” only has permission to open and use the Remote Console. -
Page 55: Figure 6-22: User Console Settings (Part 1)
Remote Console will be compressed in order to save bandwidth. Increasing the compression rate requires more resources from the freeView IP 100, thus should not be used when multiple users are accessing the remote console simultaneously. The default color... -
Page 56: Figure 6-22: User Console Settings (Part 2)
depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwidth. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lower bandwidths, only 4 Bit (16 colors) and 2 Bit (4 gray scales) are recommended for typical desktop interfaces. - Page 57 IP 100 User’s Manual machine. The advantage of downloading Sun's JVM is that it provides a stable and identical Java Virtual Machine across different platforms. The Remote Console software is optimized for this JVM version and offers a wider range of functionality when run in Sun's JVM.
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Page 58: Figure 6-23: Keyboard And Mouse Settings
Note: To use the USB and/or PS/2 interface, the correct cabling (USB and/or PS/2) needs to be connected between the freeView IP 100 and the host server. If the managed host does not support USB keyboards at the BIOS level, and a USB interface is being used, remote keyboard access will not be available during the boot process of the host. -
Page 59: Figure 6-24: Video Settings
Mouse Speed: • Auto mouse speed: Select this option if mouse acceleration is enabled on the host system. The freeView IP 100 will try to detect the acceleration and speed of the mouse during the mouse sync process. • Fixed mouse speed: Use a direct translation of mouse movements between the local mouse and the remote pointer. -
Page 60: Device Settings
Sun machine, enable this option. If not enabled, the picture of the remote console will not be visible. Device Settings The Device Settings menu allows the user to configure the freeView IP 100 itself. 6.5.1 Network The Network Settings panel as shown in Figure 6-25 allows network related parameters to be changed. -
Page 61: Figure 6-25: Network Settings
Subnet Mask: The subnet mask of the local network. Gateway IP address: In order for the freeView IP 100 to be accessible from networks other than the local network, this IP address must be set to the local network router's IP address. -
Page 62: Figure 6-26: Dynamic Dns
Bandwidth limitation: The maximum network traffic generated by the device. Value in kbit/s. Enable Telnet access: Select this option to allow access to the freeView IP 100 using the Telnet Gateway see Section 6.5.5 for more details. -
Page 63: Figure 6-27: Dynamic Dns Scenario
IP 100 User’s Manual Figure 6-27: Dynamic DNS Scenario The freeView IP 100 is reachable from the internet via the IP address of the DSL router, which is dynamically assigned by the service provider. Since the administrator does not know the IP address assigned by the provider at any given time, the freeView IP 100 connects to a special dynamic DNS server at regular intervals and registers its IP address there. -
Page 64: Figure 6-28: Device Security
Force HTTPS: When enabled, this option restricts access to the web interface to HTTPS connections only. The freeView IP will not listen on the HTTP port for incoming connections. For instructions on creating a customer SSL certificate that is used to identify the freeView IP 100, see the Section 6.5.4 titled “Certificate”. -
Page 65: Figure 6-29: Certificate Settings
By default, this certificate and the underlying secret key is the same for all freeView IP 100’s and will not match the network configuration that will the device is connected to. The certificate's underlying secret key is also used for securing the SSL handshake. -
Page 66: Figure 6-30: Ssl Certificate Upload
Common name: This is the network name of the freeView IP 100 once it is installed in the network (usually the fully qualified domain name). It is identical to the name that is used to access the device with a web browser (without the “http://”... -
Page 67: Figure 6-31: Serial Port
Serial Port Figure 6-31: Serial Port The freeView IP 100’s Serial Settings (Figure 6-31) allows the user to specify what type of device is connected to the serial port and how to use it. Configuration or console login: Do not use the serial port for any special function, use it only for the initial configuration (see Table 4-1). - Page 68 IP 100. A user can connect to the freeView IP 100 using a telephone line the same way that it would connect to an Internet Service Provider (ISP). By dialing the telephone number of the modem using third-party modem software on the local computer, the user can connect to the device through normal telephone lines.
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Page 69: Figure 6-32: Date And Time
Figure 6-32: Date and Time This page allows the user to set the internal real-time clock of the freeView IP 100 switch can be set up (Figure 6-27). The time can be set manually or using an NTP (Network Time Protocol) server. -
Page 70: Figure 6-33: Event Log
List logging enabled: This is the main method to log events. This method uses the internal log list of the freeView IP 100. To display the log, click on “Event Log” under the “Maintenance” menu. The number of log entries shown per page can be changed in this section, and the log can also be cleared by clicking the “Clear”... - Page 71 NFS server. To write log data from more than one freeView IP 100 to the same NFS share, a unique file name must be defined for each device. Once the NFS settings are complete, click the “Apply” button. The NFS share will be mounted immediately.
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Page 72: Maintenance
Maintenance 6.6.1 Device Information Figure 6-34: Device Information This section contains summary information about the device and its current firmware. Figure 6-35: Connected Users... -
Page 73: Figure 6-36: Event Log List
The freeView IP 100 is a complete standalone device. The software that runs on the device is called the firmware. The firmware of the freeView IP 100 can be updated remotely in order to add Figure 6-36: Event Log List... - Page 74 Verify the new version of the firmware, and click “Update”. Note: This process is non reversible and might take a few minutes. Make sure the freeView IP 100 is not powered off during the update process, otherwise the device may be permanently damaged.
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Page 75: Figure 6-38: Unit Reset
IP 100 User’s Manual 6.6.4 Unit Reset Figure 6-38: Unit Reset This section allows the user to reset specific parts of the device. The parts include: the keyboard and mouse, the video engine, and the entire device itself. Resetting the device itself is mainly needed to activate a newly updated firmware. -
Page 76: Troubleshooting
80 or 443 are open for incoming TCP connection establishments. Q 005: No connection can be established to the freeView IP 100. A 005: Check whether the network connection is working (ping the IP address of device). If not, check the network hardware and check if the device is powered on. -
Page 77: Certificates
IP 100 User’s Manual Q 009: Can’t upload the signed certificate in MacOS X. A 009: If an ’internal error’ occurs while uploading the signed certificate, either change the extension of the file to .txt or add a file helper using the Internet Explorer preferences for this type of file. -
Page 78: Pin Assignments
A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet A.3 RJ 45 Connector ISDN Same as above. A.4 Serial SUB-D 9 Connector 1... -
Page 79: Key Codes
IP 100 User’s Manual A.5 KVM 15 pin connector B. Key Codes Table B-1 shows the key codes used to defines keystrokes or hotkeys for several functions. Note that these key codes do not represent necessarily key characters that are used on international keyboards. -
Page 80: Figure B-1: English (Us) Keyboard Layout
Figure B-1: English (US) Keyboard Layout Key (and aliases) 0 – 9 A - Z , TILDE -, MINUS =, EQUALS ’ <, LESS /, SLASH BACK SPACE ENTER CAPS LOCK \, BACK SLASH LSHIFT, SHIFT RCTRL RSHIFT LCTRL, CTRL LALT, ALT Key (and aliases) SPACE... -
Page 81: Video Modes
C. Video Modes Table C-1 lists the video modes supported by the freeView IP 100. Do not use custom video settings besides that are not listed in the following table. Otherwise the freeView IP 100 may not be able to detect them.
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