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Summary of Contents for Freedom9 freeView IP 800
- Page 1 IP 800 Eight Port KVM over IP SWITCH USER’S MANUAL Rev 1.2 P/N: KVM-08IA...
- Page 2 No part of this document may be photocopied, reproduced, or translated into another language without express prior to written consent of freedom9 inc. © Copyright 2005, freeView IP and the freedom9 company logo are trademarks or registered trademarks of freedom9 inc. All rights reserved. Sun and Java are trademarks or registered trademarks of Sun Microsystems, Inc.
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Page 3: Table Of Contents
IP 800 User’s Manual QUICK INSTALLATION GUIDE... 6 ... 6 NTRODUCTION ARDWARE NSTALLATION ... 6 IDEO ODES IP C NITIAL ONFIGURATION ... 7 NTERFACE ... 8 EMOTE ONSOLE INTRODUCTION ... 9 ERVER PERATIONAL ERVER ... 10 EATURES ... 11... - Page 4 IP 800 User’s Manual ... 35 EMOTE ONSOLE 5.10 ... 36 INDOW MENU OPTIONS... 45 ... 45 EMOTE ONTROL ... 46 ANAGEMENT KVM S ... 48 ETTINGS ... 54 EVICE ETTINGS ... 65 AINTENANCE TROUBLESHOOTING... 71 ... 73 ERTIFICATES PIN ASSIGNMENTS ...
- Page 5 Figure 1-1: KVM Setup Program... 7 Figure 1-2: Remote Console ... 8 Figure 3-1: freeView IP 800 Usage Scenario... 15 Figure 4-1: freeView IP 800 Setup Tool ... 20 Figure 5-1: Encryption Key Length in Internet Explorer... 26 Figure 5-2: Login Screen... 34 Figure 5-3: Main Page...
- Page 6 IP 800 User’s Manual Figure 6-13: Certificate Settings ... 58 Figure 6-14: SSL Certificate Upload ... 59 Figure 6-15: Serial Port ... 60 Figure 6-16: Date and Time ... 62 Figure 6-17: Event Log... 63 Figure 6-18: Device Information... 65 Figure 6-19: Connected Users...
- Page 7 IP 800 User’s Manual LIST OF TABLES Table 1-1: Default Network Settings... 6 Table 2-1: Host System Failures and Detection Methods... 10 Table 4-1: Initial Network Configuration ... 19 Table 4-2: Serial Line Settings ... 21 Table 5-1: Daisy Chain Connection... 30 Table 5-2: Default User Settings ...
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Page 8: Quick Installation Guide
The freeView IP 800 redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP. The freeView IP 800 can also be used in a multi administrator and multi server environment. Also, the freeView IP 800 is a KVM switch which can be used with a local console. -
Page 9: Web Interface
IP 800 User’s Manual the unit has been connected to the network and powered on. To change the network settings of the device: 1. Open Windows Explorer and browse to the CD drive. 2. Double-click the file KVMSetup.exe. 3. A screen similar to Figure 1-1 will be displayed. -
Page 10: When
The Remote Console is the redirected screen, keyboard and mouse of the remote host system to which the freeView IP 800 is connected. The web browser which is used to access the unit has to have Java Runtime Environment version 1.1 or higher installed. However, it is strongly recommended that the Sun JVM 1.4 is installed. -
Page 11: Introduction
IP 800 User’s Manual 2 Introduction Thank you for purchasing the freeView IP 800. The freeView IP 800 saves money, time, space, equipment and power. The freeView IP 800 defines a new class of remote KVM access devices; it combines digital remote KVM access via IP networks with comprehensive and integrated system management. -
Page 12: Features
C. CPU, Controller, main board failure 10% D. CPU fan failure 8% E. RAM failure 4% Using the freeView IP 800, administrators can determine which kind of hardware failure has occurred (See table 2-1). Type of Failure Hard disk failure Power cable detached, power supply failure CPU Controller, main board failure. -
Page 13: Package Contents
IP 800 User’s Manual • Daisy chain bank is automatically detected, no need for a DIP switch • Manage servers around the world • KVM (keyboard, video, mouse) access over IP and analog telephone line (external modem required) •... -
Page 14: Technical Specifications
IP 800 User’s Manual Technical Specifications Model No. PC Port Console Port PC Port Connector (All Female Types) Console Port Connector (All Female Types) Daisy Chain Port Connector (All Female Types) Serial Port (DB9 pin Male) LAN port (RJ-45 8P8C) -
Page 15: System Requirements
IP 800 User’s Manual System Requirements Model No. freeView IP 800 switch Local console side One VGA Monitor One Keyboard One Mouse Network side 10/100Mbps Ethernet or Modem Remote Console side One computer Computer side 8 PCs with 8 3-in-one cables (One HDDB 15-pin male to one HDDB... -
Page 16: Product Details
IP 800 User’s Manual Product Details 8 port Rack Mount PS/2 IP-KVM switch:... -
Page 17: Hardware Installation
IP 800 User’s Manual 3 Hardware Installation Operation Overview Figure 3-1 shows an example of how to connect the freeView IP 800 KVM switch to its host, to peripheral devices, to the power source and to the local area network. Administrator... - Page 18 HDDB15-pin female port on the back of the KVM unit labeled with the monitor symbol at the CONSOLE connector. Step 4 Connect the keyboard to the KVM Switch. If you have an AT type keyboard, you will need an AT to PS/2 adapter. Step 5 Connect the mouse to the KVM Switch.
- Page 19 IP 800 User’s Manual procedure for each computer. Step 7 Double-check all of the connections. You can check the color of keyboard and mouse connectors to make sure the keyboard and mouse cables go to the correct ports. Step 8 Repeat steps 6 and 7 for the remainder of the computers.
- Page 20 Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s connector. Using a 100 Mbps Connection For 100BASE-TX Fast Ethernet networks, the freeView IP 800 supports Category 5 or higher UTP cabling. To establish a 100 Mbps connection, the cable must be connected to a 100BASE-TX hub or switch.
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Page 21: Configuration
Table 4-1: Initial Network Configuration Note: If the DHCP connection fails on boot up, the freeView IP 800 will not have an IP address. If this initial configuration does not meet your requirements, the following describes the initial IP configuration that is necessary to access the PS/2 IP-KVM switch for the first time. -
Page 22: Initial Configuration Via Serial Console
IP 800 User’s Manual Figure 4-1: freeView IP 800 Setup Tool On the upper left corner, the MAC address(es) of all freeView IP 800 switches are displayed. To rescan for devices, click “Refresh Devices”. 1. Select the MAC address of the unit to be configured from the dropdown list. -
Page 23: Keyboard, Mouse And Video Configuration
4.5.1 freeView IP 800 Keyboard Settings The freeView IP 800’s settings for the host keyboard type have to be correct in order for the remote keyboard to work properly. See Section 6.4.2 for details. None Table 4-2: Serial Line Settings... - Page 24 Remote Mouse Settings A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The freeView IP 800 addresses this problem with an intelligent synchronization algorithm. There are two mouse modes available on the freeView IP 800: 1.
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Page 25: Recommended Mouse Settings
Note: The following limitations do not apply if the Mouse Type is set to USB and “MS Windows 000 and newer”. While the freeView IP 800 works with accelerated mice and is able to synchronize the local with the remote mouse pointer, there are limitations which may prevent this synchronization from... - Page 26 4.5.7 Video Modes The freeView IP 800 supports most common video modes. When running X11 on the host system, do not use any custom mode lines with special video modes, otherwise, the device may not be able to detect the video mode. It is recommended that a standard VESA video mode is...
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Page 27: Usage
A standard Telnet client can be used to access an arbitrary device connected to the freeView IP 800’s serial port via a terminal mode. The primary interface of the freeView IP 800 is the HTTP interface. This is covered extensively in this chapter. Other interfaces are addressed in subtopics. -
Page 28: Using The Free View Ip 800 As Akvm Switch
The power on state of the freeView IP 800: When you power on KVM switch, it will ask you for the password, the default password value is eight zeros – “00000000”. Key in eight zeros and enter the same value at retype field. - Page 29 • 7-Segment BANK LED Indication When you would like to view the next bank KVM switch, please press the “BANK“ push button cyclically until you reach the destination bank. The bank LED will be changed from bank 1 to the maximum daisy chain level and then press cycle back to bank 1.
- Page 30 IP 800 User’s Manual Scroll Scroll Lock Lock Scroll Scroll Lock Lock To select PC port: Scroll Scroll Lock Lock Scroll Scroll Lock Lock Note: The default Beeper function is ON and beeper control is only available for Scan Mode...
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Page 31: Daisy Chain Connection Diagram
IP 800 User’s Manual Scroll Scroll Lock Lock Scroll Scroll Lock Lock Scroll Scroll Lock Lock Daisy Chain Connection Diagram 1. Connect one end of the included 3-in-one KVM cable to the Daisy Chain port on the back of the master unit. -
Page 32: Hot Plug
IP 800 User’s Manual Hot Plug The freeView IP 800 supports a “Hot Plug“ function for easy addition or removal of PCs. The user can arrange or maintain PCs as follows: 1. A PC can be disconnected and reconnected to the same or different port of the KVM unit without having to power it off as long as it is not the Daisy-chain port or pass through port. -
Page 33: On Screen Display Operation
• You will find the system number list from 01 to 08 (freeView IP 800). You can customize the PC names, up to a maximum of 10 characters. The factory default names are from “SYSTEM 01”, “SYSTEM 02”, etc. - Page 34 IP 800 User’s Manual CONSOLE ON/OFF, etc. • “OSD: 10 SEC” is the amount of time the system name will be displayed on the monitor after the computer is selected. This value can be set from 05 sec to 99 sec. The factory default value is 10 sec.
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Page 35: Logging In And Logging Out
5.8.1 Logging In Launch the web browser and enter the address of the freeView IP 800 in the Address Bar. The address used can be an IP address or a host and domain name, in the case where the DNS server has a symbolic name. -
Page 36: Figure 5-2: Login Screen
Navigation After logging into the freeView IP 800, the main page shown in Figure 5-3 will be displayed. This page consists of three parts: the buttons on the upper side allow the user to navigate within the web interface (see Table 5-3 for details). -
Page 37: Logging Out
IP 800 User’s Manual Return to the main page of the freeView IP 800. Show the remote console. Log out of the web interface. 5.8.2 Logging Out To log out of the web interface, click the Logout button on the main window. The user will also be logged out automatically after 30 minutes of inactivity. -
Page 38: Main Window
443. Note: If the freeView IP 800 is connected to the Internet through a proxy server without NAT, the Remote Console will not be available from the WAN interface because web proxies are not able to relay the RFB packets. -
Page 39: Figure 5-5: Remote Console Control Bar
IP 800 User’s Manual However, the Remote Console window can be resized manually in the local window system the same way as other applications. Note: The Remote Console window must be selected in the local operating system in order for mouse and keyboard input to be sent to the remote host. -
Page 40: Figure 5-6: Remote Console Options Menu
IP 800 User’s Manual Options This button opens the Options menu Figure 5-6: Remote Console Options Menu A short description of the options follows. Monitor Only Toggles Monitor Only mode on and off. If Monitor Only is enabled, remote console interaction is disabled and only monitoring is possible. -
Page 41: Figure 5-8: Remote Console Options Menu - Scaling
IP 800 User’s Manual mouse and the keyboard; however the scaling algorithm may distort some items on the display. Figure 5-8: Remote Console Options Menu – Scaling Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer. -
Page 42: Figure 5-9: Remote Console Options Menu - Local Cursor
Figure 5-9: Remote Console Options Menu – Local Cursor Video Settings This option opens a panel for changing the video settings for the freeView IP 800. The unit features two different dialogs, which influence the video settings: Video Settings Through The Web Interface This option enables the local video port. -
Page 43: Figure 5-10: Video Settings Panel
IP 800 User’s Manual Video Settings Through The Remote Console Figure 5-10: Video Settings Panel Brightness: Controls the brightness of the picture. Contrast: Controls the contrast of the picture. Clock: Defines the horizontal frequency for a video line and depends on the video mode. -
Page 44: Figure 5-11: Soft Keyboard
IP 800 User’s Manual Soft Keyboard • Show Opens the Soft-Keyboard screen (Figure 5-11). The Soft-Keyboard is necessary in the case where the host system uses a completely different language and country mapping from the administration machine. • Mapping Used for choosing the appropriate language and country mapping of the Soft-Keyboard. -
Page 45: Figure 5-13: Remote Console Confirmation Dialog
Allows the user to adjust both the compression rate and the colour depth individually. Depending on the selected compression rate, the data stream between the freeView IP 800 and the Remote Console will be compressed in order to save bandwidth. Increasing the compression rate... -
Page 46: Figure 5-15: Status Line
IP 800 User’s Manual are accessing the remote console simultaneously. The default color depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwidth. Therefore compression level 0 (no compression) uses only 16 Bit color depth. -
Page 47: Menu Options
6.1.2 Telnet Console The freeView IP 800 features a Telnet server that enables the user to connect to the host via a standard Telnet client. If the Telnet program uses a VT100, VT102 or VT220 terminal emulation Figure 6-1: KVM Console... -
Page 48: User Management
(e.g. Unix). Connecting to the freeView IP 800 requires a telnet client on the local machine. To access the device, run the telnet program and specify the IP address of the unit. For example, if the unit’s IP address is 192.168.1.22, type in “telnet 192.168.1.22”... -
Page 49: Change Password
IP 800 User’s Manual 6.2.1 Change Password Figure 6-3: Set Password To change the current user’s password, enter the new password in the upper entry field. Retype the password in the filed below. Click “Apply” to submit the changes. -
Page 50: Kvm Settings
Users And Groups Figure 6-4: Set User The freeView IP 800 comes with 2 pre-configured user accounts that have fixed permissions. The account “super” has all possible rights to configure the device and use all of the functions available. The account “user” only has permission to open and use the Remote Console. -
Page 51: Figure 6-5: User Console Settings (Part 1)
Depending on the selected compression rate the data stream between the freeView IP 800 and the Remote Console will be compressed in order to save bandwidth. Increasing the compression rate requires more resources from the freeView IP 800, thus should not be used... -
Page 52: Figure 6-6: User Console Settings (Part 2)
IP 800 User’s Manual when multiple users are accessing the remote console simultaneously. The default color depth is 16 Bit (65536 colors). The other color depths are intended for slower network connections since they require less bandwidth. Therefore compression level 0 (no compression) uses only 16 Bit color depth. - Page 53 IP 800 User’s Manual Miscellaneous Remote Console Settings: • Start in Monitor Mode: Sets the initial value for the monitor mode. By default the monitor mode is off. If this feature is turned on, the Remote Console window will start in read only mode.
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Page 54: Figure 6-7: Keyboard And Mouse Settings
Note: To use the USB and/or PS/2 interface, the correct cabling (USB and/or PS/2) needs to be connected between the freeView IP 800 and the host server. If the managed host does not support USB keyboards at the BIOS level, and a USB interface is being used, remote keyboard access will not be available during the boot process of the host. -
Page 55: Figure 6-8: Video Settings
Mouse Speed: • Auto mouse speed: Select this option if mouse acceleration is enabled on the host system. The freeView IP 800 will try to detect the acceleration and speed of the mouse during the mouse sync process. • Fixed mouse speed: Use a direct translation of mouse movements between the local mouse and the remote pointer. -
Page 56: Device Settings
Subnet Mask: The subnet mask of the local network. Gateway IP address: In order for the freeView IP 800 to be accessible from networks other than the local network, this IP address must be set to the local network router's IP address. -
Page 57: Figure 6-10: Dynamic Dns
Bandwidth limitation: The maximum network traffic generated by the device. Value in kbit/s. Enable Telnet access: Select this option to allow access to the freeView IP 800 using the Telnet Gateway see Section 6.5.5 for more details. -
Page 58: Figure 6-11: Dynamic Dns Scenario
IP 800 User’s Manual Figure 6-11: Dynamic DNS Scenario The freeView IP 800 is reachable from the internet via the IP address of the DSL router, which is dynamically assigned by the service provider. Since the administrator does not know the IP address assigned by the provider at any given time, the freeView IP 800 connects to a special dynamic DNS server at regular intervals and registers its IP address there. -
Page 59: Figure 6-12: Device Security
Force HTTPS: When enabled, this option restricts access to the web interface to HTTPS connections only. The freeView IP will not listen on the HTTP port for incoming connections. For instructions on creating a customer SSL certificate that is used to identify the freeView IP 800, see the Section 6.5.4 titled “Certificate”. -
Page 60: Figure 6-13: Certificate Settings
By default, this certificate and the underlying secret key is the same for all freeView IP 800’s and will not match the network configuration that will the device is connected to. The certificate's underlying secret key is also used for securing the SSL handshake. -
Page 61: Figure 6-14: Ssl Certificate Upload
Common name: This is the network name of the freeView IP 800 once it is installed in the network (usually the fully qualified domain name). It is identical to the name that is used to access the device with a web browser (without the “http://”... -
Page 62: Figure 6-15: Serial Port
IP 800. A user can connect to the freeView IP 800 using a telephone line the same way that it would connect to an Internet Service Provider (ISP). By dialing the telephone number of the modem using third-party modem software on the local computer, the user can connect to the device through normal telephone lines. - Page 63 AT command syntax to use. • Modem server IP address: This IP address will be assigned to the freeView IP 800 itself during the PPP handshake. Since it is a point-to-point IP connection, almost any IP address is permitted, but it cannot be the same as the Ethernet connection of the device or the client.
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Page 64: Figure 6-16: Date And Time
Figure 6-16: Date and Time This page allows the user to set the internal real-time clock of the freeView IP 800 switch can be set up (Figure 6-16). The time can be set manually or using an NTP (Network Time Protocol) server. -
Page 65: Figure 6-17: Event Log
List logging enabled: This is the main method to log events. This method uses the internal log list of the freeView IP 800. To display the log, click on “Event Log” under the “Maintenance” menu. The number of log entries shown per page can be changed in this section, and the log can also be cleared by clicking the “Clear”... - Page 66 Remember to clean out old log entries from the file regularly. SMTP Logging enabled: If this option is selected, the freeView IP 800 will e-mail the log to an e-mail address specified in the Sender Email Address field. These e-mails contain the same information as the internal log file and the mail subject is filled with the event group of the occurred log event.
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Page 67: Maintenance
IP 800 User’s Manual Maintenance 6.5.1 Device Information Figure 6-18: Device Information Board Summary This section contains a summary with various information about the IP-KVM and its current firmware and allows you to reset the card. You may have a look at Figure 6-18 for an example. - Page 68 This section allows you to reset specific parts of the device. Currently this involves the video engine and the PS/2 IP-KVM switch itself. Resetting the card itself is mainly needed to activate a newly updated firmware. It will close all current connections to the administration console and to the Remote Console.
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Page 69: Figure 6-20: Event Log List
IP 800 User’s Manual 6.5.2 Event log Figure 6-20: Event Log List Figure 6-20 shows the log list including events that are logged by the freeView IP 800. -
Page 70: Figure 6-21: Update Firmware
The freeView IP 800 is a complete standalone device. The software that runs on the device is called the firmware. The firmware of the freeView IP 800 can be updated remotely in order to add new functionality or special features. -
Page 71: Figure 6-22: Unit Reset
Verify the new version of the firmware, and click “Update”. Note: This process is non reversible and might take a few minutes. Make sure the freeView IP 800 is not powered off during the update process; otherwise the device may be permanently damaged. - Page 72 IP 800 User’s Manual administration console and to the Remote Console. The whole process will take about half a minute. Resetting sub devices (e.g. video engine) will take only a few seconds and does not result in closing connections.
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Page 73: Troubleshooting
80 or 443 are open for incoming TCP connection establishments. Q 005: No connection can be established to the freeView IP 800. A 005: Check whether the network connection is working (ping the IP address of device). If not, check the network hardware and check if the device is powered on. - Page 74 A 012: The freeView IP 800 draws the power source from the power adapter and the connected PC’s PS/2 port. On some PC’s the PS/2 port can supply enough power for the switch, but some PC’s PS/2 port (like laptop, notebook computer…etc.) cannot supply enough power for the...
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Page 75: Certificates
IP 800 User’s Manual Certificates This equipment has been tested and found to comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received. Including interference that may cause undesired operation. -
Page 76: Pin Assignments
A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet A.3 RJ 45 Connector ISDN Same as above. A.4 Serial SUB-D 9 Connector 1... -
Page 77: Key Codes
IP 800 User’s Manual A.5 KVM 15 pin connector B. Key Codes Table B-1 shows the key codes used to defines keystrokes or hotkeys for several functions. Note that these key codes do not represent necessarily key characters that are used on international keyboards. -
Page 78: Figure B-1: English (Us) Keyboard Layout
Figure B-1: English (US) Keyboard Layout Keys and Aliases 0 – 9 SPACE PAGE DOWN A - Z ALTGR ~, TILDE ESCAPE, ESC LEFT -, MINUS DOWN =, EQUALS RIGHT NUM LOCK ’ NUMPAD0 <, LESS NUMPAD1 NUMPAD2 NUMPAD3 /, SLASH NUMPAD4 BACK SPACE NUMPAD5... -
Page 79: Video Modes
C. Video Modes Table C-1 lists the video modes supported by the freeView IP 800. Do not use custom video settings besides that are not listed in the following table. Otherwise the freeView IP 800 may not be able to detect them.
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