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Output Technology EuroLine Series Operator's Manual

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EuroLine
OPERATOR'S GUIDE
Part No: 066-00165-03
February 12, 1998 —
Rev. F

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  • Page 1 EuroLine OPERATOR'S GUIDE Part No: 066-00165-03 February 12, 1998 — Rev. F...
  • Page 2 For service, please have your printer model and serial numbers handy—these are located on the back of the printer. Output Technology maintains a Bulletin Board System (BBS) service. In the U.S.A., call (509) 533-1217 to access our BBS service for the very latest drivers, firmware, pricing, maintenance and troubleshooting aids, and application information.

  • Page 3: Important Safety Precautions

    Operator's Guide IMPORTANT SAFETY PRECAUTIONS DANGER: KEEP HAIR, HANDS, AND CLOTHING AWAY FROM MECHANISM, AND AVOID HOT SURFACES. VORSICHT: HAAR, HÄNDE UND KLEIDUNG VON DEM MECHANISMUS FERNHALTEN, UND HEISSE FLÄCHEN MEIDEN. DANGER: N'APPROCHER NI LES CHEVEUX, NI LES MAINS, NI LES VETEMENTS DU MECANISME, ET EVITER LES SURFACES CHAUDES.
  • Page 4 Keep the printer dry. If water is accidentally spilled on the printer, turn the power OFF immediately and wipe it dry. Do not turn the power on until the printer is completely dry. Do not lean or stack objects on or against the printer. If an object is accidentally dropped into the printer, turn OFF power and carefully remove the object.

  • Page 5: Table Of Contents

    Contents Startup Printer Parts..................1 Printing ....................2 Paper Installation..............3 Power On................11 Platen Adjustments..............12 General Adjustment............12 Fine Adjustment.............13 Setting Top Of Form ..............13 Begin Printing ................14 On Line Print Adjustments .............15 Top Of Form Adjustment ..........15 Horizontal Positioning Adjustment .........16 Help Menu Help ....................17 Keypad Control Panel.................19...
  • Page 6 Contents Off Line Functions............23 Menu Emulations/Setups ............... 25 What Is Emulation..............25 Emulations Available............. 25 Emulations/Setups Assigned ..........26 Changing Setups ..............26 Permanent Changes ............. 27 Temporary Changes ............. 27 Menu Map ..................27 Printed Menu................. 27 Menu Legend ................ 28 Top Level Menu ..............
  • Page 7 Operator's Guide Maintenance Replacable Units/Ordering Parts ...........39 Replacable Units ..............39 Ordering Parts ...............39 Replacing The Ribbon ..............40 Reset Ribbon Count ..............43 Replacing A Printhead ..............43 Replacing The Forms Compressor..........47 Cleaning And Lubrication...............51 Problems Diagnostics ...................53 Power On Diagnostics ............53 Menu Diagnostics ..............53 Test Print ..............54 Hex Dump ..............55 Problems ..................57...
  • Page 8 viii Contents...

  • Page 9: Startup

    Startup PRINTER PARTS DBØ-A...

  • Page 10: Printing

    Startup DBØ-B1 PRINTING This section covers: Paper Installation, Page 3 Power On, Page 11 Platen Adjustments, Page 12 Setting Top of Form, Page 13 Begin Printing, Page 14 On Line Print Adjustments, Page 15 Caution: Avoid printing without paper, or printing beyond width of paper.

  • Page 11: Paper Installation

    Operator's Guide PAPER INSTALLATION DBØ-BA The printer accepts paper stock from 15-lb (56 g/m ) bond (18- to 20-lb or 86- to 75- g/m bond is recommended) to six part forms or card stock having 0.02” (approx. 0.5 mm) maximum thickness. Paper width can range from 3”...
  • Page 12 Startup To install paper: 1. Open cabinet door and place an open box of paper on the center of the cabinet floor. Make sure edges of the box don’t interfere with paper flow. Note: For smooth paper feeding, position the paper box vertically in line with paperfeed tractors.
  • Page 13 Operator's Guide 3. Open paper feed tractor flaps. DBØ-AO...
  • Page 14 Startup 4. Insert paper through the paper slot at the bottom of the printer and gently push paper up until it appears between the forms compressor and platen. DBØ-E 5. Pull up, align, and seat paper on the paperfeed tractor sprocket pins. 6.
  • Page 15 Operator's Guide DBØ-F 7. Installed paper should not buckle (too loose) or be stressed (too tight) as to cause a noticeable deformation of holes in the paper. If paper feed tractor width adjustments are necessary (see illustrations on the following pages): a.
  • Page 16 Startup DBØ-G...
  • Page 17 Operator's Guide DBØ-AZ...
  • Page 18 Startup 8. Flip up the blue paper load lever to compress the paper. DBØ-AP 9. Close cabinet door and operator access cover.

  • Page 19: Power On

    Operator's Guide POWER ON Press the | side of the power ON/OFF switch located at the left rear side of the printer. DAØ-S1 The following cycle occurs during normal power on. It takes approximately 10 seconds. When complete, On Line is displayed, followed by the firmware version, and the printer is ready to accept data.

  • Page 20: Platen Adjustments

    Startup PLATEN ADJUSTMENTS The platen adjustment lever sets the distance between the platen and printheads. The platen is the solid surface bracing the back of the paper as it is struck by the printheads. When you change the paper thickness, adjust the platen to the marked setting relating to the paper being used.

  • Page 21: Fine Adjustment

    Operator's Guide Fine Adjustment Complete travel of the platen adjustment lever gives 30 notched positions for fine adjustments. Typically fine adjsutments are performed in conjunction with printing a task. As you begin printing, open the operator access cover to check the print and make any desired fine adjustments. When you open the cover, the printing stops.

  • Page 22: Begin Printing

    Startup 3. Align paper perforation to the TOF arrow on the platen. If the printer has to TOF arrow, follow the previous illustration and align the perforation so it is about 1/3 of the distance below the top of the leftmost ribbon guide, or even with an alignment hole in the left end of the platen: Press and release LINE FEED to advance a single...

  • Page 23: On Line Print Adjustments

    Operator's Guide ON LINE PRINT ADJUSTMENTS You can adjust top of form and horizontal position while the printer is on line. Note: During this procedure, the printer automatically returns on line if no adjustment keys are pressed within 5 seconds. If the cover is opened during this process, Cover Open is displayed.

  • Page 24: Horizontal Positioning Adjustment

    Startup Horizontal Positioning Adjustment 1/10” maximum horizontal positioning is allowed with this procedure. This positioning is temporary and will be lost when printer power is turned OFF. 1. Press FORM FEED twice (while remaining On Line on line). On Line is displayed. The printer delays ¼ second between print passes.

  • Page 25: Help Menu

    Help Menu HELP From the help menu you can print assigned setups and options. A setup is a printer configuration selected by pressing one of the SETUP keys. An option is a print quality or print characteristic. For information about how these and how the menu flows, turn to the Menu Map, page 27.
  • Page 26 Help Menu...

  • Page 27: Keypad

    Keypad CONTROL PANEL PANEL The printer control panel has a display windown, four indicator lights, and labeled keys. DBØ-M...

  • Page 28: Display Window

    Keypad DBØ--AV DISPLAY WINDOW The display window is a two line LCD (liquid crystal display). It displays printer status, menu items, and detected errors.

  • Page 29: Keyboard Keys

    Operator's Guide KEYBOARD KEYS FORM FEED. Advances paper to the top of the next page. LINE FEED. Advances paper a single line. Hold the kye down for continuous line feed. ON LINE Toggles printer between on line and off line. On Line or Off Line is displayed.

  • Page 30: Indicators

    Keypad INDICATORS POWER Glows green when printer power is on. Glows yellow when Near Letter Quality print is selected (from the menu or from the host). If not lit, the print quality setting is either correspondence or draft. PAPER Glows yellow when paper needs to be replaced or other fault condition is detected.

  • Page 31: Active Keys On/Off Line

    Operator's Guide ACTIVE KEYS ON/OFF LINE Keyboard functions are performed either on line or off line. (ON LINE toggles the status between on line and off line.) On Line Functions On line means that the printer is set to receive and print data. While on line, LINE FEED and TOP OF FORM keys can be made active to adjust top of form and horizontal positioning while printing.
  • Page 32 Keypad...

  • Page 33: Emulations/Setups

    Menu EMULATION/SETUPS WHAT IS EMULATION? Emulation is when one printer is set up to act like another. For example, if the printer is set up for Epson emulation, it reacts to the host commands as if it was an Epson printer. Emulations are necessary for printers because of the wide range of computer setups, computer programs, and printers currently available.

  • Page 34: Emulations/Setups Assigned

    Menu EMULATIONS/SETUPS ASSIGNED When you turn the printer on, it sets iteslf up according to a pre-assigned setup. This setup (called the default setup) can be either SETUP #1, #2, #3, or #4. It is normally SETUP #1. CHANGING SETUPS When the printer is turned on, the default setup becomes the active setup.

  • Page 35: Permanent Changes

    Operator's Guide Permanent Changes Permanent memory is technically called “non-volatile” memory, or NVRAM. This type of memory retains information even when printer power is OFF. Setup 1-4 changes are reflected every time you press a SETUP key. If the printer is turned OFF/ON the changes still exist. Temporary Changes Active setup changes are active only until you press a SETUP key or until changed by the host computer.

  • Page 36: Menu Legend

    Menu MENU LEGEND Keypads are shown pictorially. Note: An arrow (>) shown in the beginning of the second line of the LCD indicates the currently selected item from a list of items.

  • Page 37: Top Level Menu

    Operator's Guide TOP LEVEL MENU DBØ-O1 For the Help menu, see page 30. For the Edit Setup menu, see page 31. For the Tests menu, see page 32.

  • Page 38: Help Menu

    Menu HELP MENU DBØ-P1Q1...

  • Page 39: Edit Setup Menu

    Operator's Guide EDIT SETUP MENU Continuing from the Top Level Menu on page 29: DBØ-R1S1 For the Print Style menu, see page 33. For the Ribbon menu, see page 35. For the Forms menu, see page 37.

  • Page 40: Tests Menu

    Menu TESTS MENU Continuing from the Top Level Menu on page 29: DBØ-ATAU1...

  • Page 41: Setting Print Options

    Operator's Guide SETTING PRINT OPTIONS MAKING MENU PRINT OPTION CHANGES An arrow (>) indicates the currently selected item from a list of items. For exmaple: Print Quality > Draft To select a different itme, display it on the LCD and press ENTER. PRINT STYLE MENU Continued from Edit Setup menu, page 31.

  • Page 42: Print Quality

    Menu Print Quality Draft (factory default) Correspondence Near Letter Quality DBØ-AR Draft print is a lower quality print, but prints faster than Near Letter Quality which is a very high quality print. Characters Per Inch (cpi) Cpi, or pitch, is the number of letters printed in a one-inch line measurement.

  • Page 43: Ribbon Menu

    Operator's Guide Epson Printronix Dataproducts 10.0* 6.0† 12.0 8.55 6.6† 6.67 8.55 10.0* 8.25† 12.0 10.0* 8.55 10.0* 17.1 12.0† 10.0* 12.0 13.2† 12.0 15.0 16.5† 13.33 17.1 15.0 18.0 17.1 20.0 *factory defaults †not available in near letter quality print RIBBON MENU Ribbon Count is the total number of lines printed from the time the count was reset.

  • Page 44: Replace Count

    Menu Replace Count *Disable Replace Ribbon Count (10k increments) 9,990k *factory default Continued from Edit Setup menu, page 31. DBØ-V1W3 To exit Replace Count press: Enter when Disable is displayed, to save Disable. Enter when ***0 k Lines is displayed, to save the count. Power switch OFF/ON re-starts without pressing ENTER.

  • Page 45: Forms Menu

    Operator's Guide FORMS MENU Continued from Edit Setup menu, page 31. DBØ-X1Y1 For Lines Per Inch selections, see page 38. For Form Length selections, see page 38. For Paper Width selections, see page 38.

  • Page 46: Lines Per Inch

    Menu Lines Per Inch 3 lpi 4 lpi 6 lpi* 8 lpi Form Length 0.5” (0.5” increments) (11.0” increments) 30.0” 14.8 cm 21.0 cm 29.7 cm 42.0 cm Paper Width 8.0”, A4 DIN* 13.2” *factory defaults...

  • Page 47: Replacable Units/Ordering Parts

    Maintenance REPLACEABLE UNITS/ORDERING PARTS REPLACEABLE UNITS DBØ-AM1 ORDERING PARTS Use genuine replacement parts. Contact your authorized dealer or the printer manufacturer. The manufacturer’s name, address, phone and fax numbers, and website are listed at the front of this manual.

  • Page 48: Replacing The Ribbon

    Maintenance REPLACING THE RIBBON Caution: Genuine factory ribbon cartridges contain special lubricants to extend the life of the printheads. Using inferior ribbons may damage the printheads. 1. Position the head cartridge at the center of the mechanism. 2. Remove installed ribbon cartridge (see illustration below): Loosen/lift each ribbon guide by grasping the tab on the top of each guide.
  • Page 49 Operator's Guide DBØ-Z 3. Remove the new ribbon cartridge from its shipping container. Note: Installation instructions should be packaged with the replacement ribbon. If not, follow the remaining steps. 4. Tilt and place the ribbon cartridge so the V-shaped notches fit against posts near the front of the printer.
  • Page 50 Maintenance DBØ-AA 5. Press cartridge into position. 6. As it begins to engage the spindle (ribbon drive motor shaft), slowly turn the ribbon spool knob to align the cartridge and spindle. Caution: Forcing the ribbon cartridge on a misaligned spindle may cause the ribbon cartridge to fail.

  • Page 51: Reset Ribbon Count

    Operator's Guide Reset Ribbon Count The printer has a selectable replace ribbon option that notifies you when it is time to change the ribbon. If the option is: selected The message Replace Ribbon/Press On Line is displayed after a set number of lines have been printed. When ON LINE is pressed, the ribbon count is automatically reset and the cycle begins over.
  • Page 52 Maintenance Locate cable connection and note the latches on both sides. DBØ-AC Flip latches out and way from connector. DBØ-AO Evenly remove cable from connector. Caution: Ensure that the ribbon cable is disconnected evenly. Failure to do so could bend pins or damage the connector.
  • Page 53 Operator's Guide DBØ-AE 3. Loosen the two thumbscrews securing the printhead assembly. DBØ-AF 4. Lift printhead up and back over printhead carriage dimples. Rotate forward and out.
  • Page 54 Maintenance DBØ-AG 2. Remove new printhead from shipping container. 3. Install replacement printhead: Position and seat printhead flatly over printhead carriage dimples located between thrmbscrews. Tighten thrumbscrews. Conncect and fully seat ribbon cable.

  • Page 55: Replacing The Forms Compressor

    Operator's Guide DBØ-AY 4. Replace ribbon cartridge. 5. Perform a test print according to Test Print, Page 54. REPLACING THE FORMS COMPRESSOR Forms compressor replacement is required only if it is broken, bent, or worn. DBØ-BD 1. Open operator access cover and remove the ribbon (see Replacing the Ribbon, Page 40.) 2.
  • Page 56 Maintenance 3. Note the setting of the platen adjustment lever and move it to the back. (It will be reset later.) 4. Locate the two latches (illustrated below) on each end of the bracket that holds the forms compressor. Also locate retainers on each end of the platen.
  • Page 57 Operator's Guide DBØ-AH 6. Continue to slide down the new forms compressor, releasing the old one from the latches.
  • Page 58 Maintenance DBØ-AI 7. Slide up the old forms compressor, guiding it around the retainers. 8. Press down and latch the new forms compressor and seat it under the retainers. 9. Remove and discard the old forms compresor. 10. Replace the ribbon and paper. Flip back the paper load lever and reset the platen adjustment lever.

  • Page 59: Cleaning And Lubrication

    Operator's Guide CLEANING AND LUBRICATION CLEANING Do not use petroleum-based or other harsh chemical cleaners. Clean external surfaces including the windows using non-abrasive cleaners, such as Fantastik® or 409, or a glass cleaner. Isopropyl alcohol may be used to remove ink. Apply either with a soft, lint-free cloth or paper towels.
  • Page 60 Maintenance...

  • Page 61: Diagnostics

    Problems DIAGNOSTICS POWER ON DIAGNOSTICS Press the | side of the power ON/OFF switch located at the left rear of the printer. DAØ-SA The following cycle occurs during normal power on. It takes approximately 10 seconds. When complete, On Line is displayed, and the printer is ready to accept data.

  • Page 62: Test Print

    Problems Test Print It is recommended to set the print width to 13.2” for a print test to achieve a test print area for each printhead. To change print width, refer to Forms Menu, Page 37. To perform a test print, follow the menu structure illustrated on Pages 54. The following illustration shows a sample of the test print pattern.

  • Page 63: Hex Dump

    Operator's Guide DBØAJAU1 Hex Dump Hex dump passes all communication data straight from the connected cable to the printed page without converting it to readable text. Hex dumps are used to isolate programming and communication errors. When you enable hex dump and return on line, hexadecimal codes and their corresponding ASCII characters print until you disable the hex dump mode.
  • Page 64 Problems Hex Dump Mode is displayed while the printer is operating in this mode. The following illustration shows a portion of a hex dump print. DBØ-AW...

  • Page 65: Problems

    Operator's Guide PROBLEMS If your printer failed with an obvious problem, proceed to that specific area listed on the following page. If your printer malfunctioned and you don’t know why, repeat the process that failed. If it fails again, turn the printer OFF/ON and try again. If the printer operates it was possibly an electronics lock-up or similar fault.

  • Page 66: Servicing

    Problems SERVICING For servicing, contact your authorized dealer or the printer manufacturer. The manufacturer’s name, address, phone and fax numbers, and website information appear at the front of this manual. REPLACE RIBBON PRESS ON LINE MESSAGE Replace ribbon and resume normal operations The printer has the ribbon count option set to monitor ribbon usage.
  • Page 67 Operator's Guide DBØ-AK1 2. Slide each fuse holder out and check the fuse. Note: Do not remove the voltage selection tumbler. It was properly set at the time your printer was installed. DBØ-AL1...

  • Page 68: Power On Problems

    Problems 3. Replace any defective fuse. 110V or 120V uses a 6.00-a. slow-blow (1 ¼” x ¼”) 220V or 240V uses a 3.15-a. time delay (5mm x 20mm) 4. Reinstall fuses and snap cover closed. 5. Connect power cord and check printer operations. If the problem remains, call customer service ( Page 58).

  • Page 69: Lcd Error Messages

    Operator's Guide LCD ERROR MESSAGES The printer mechanism is constantly monitored by the software. If a problem is encountered, a message is displayed. The first line of the message gives the fault, the second line gives an operator action. For example: Ribbon Motor Err Call Service When any error message occurs, check the printer for an obvious cause.

  • Page 70: Paper Jam Or Skew

    Problems PAPER JAM OR SKEW Paper skew means that the paper is slanted (not evenly positioned) between paperfeed tractors. To clear a paper jam or straighten paper skew: 1. Open the operator access cover and flip forward the blue paper load lever on the left.

  • Page 71: Ribbon Tears

    Operator's Guide RIBBON TEARS If the ribbon is torn or damaged, it must be replaced. To do this, refer to Replacing the Ribbon, Page 40. PRINT QUALITY PROBLEMS Different types of poor print quality are listed below, along with possible causes.

  • Page 72: To Cancel Print

    Problems TO CANCEL PRINT 1. Set printer off line. 2. Cancel the print job from the computer so no more data will be sent to the printer. The following illustration shows Steps 3-5. For a pictorial representation of the complete user menu structure, turn to Menu Map, Page 27.
  • Page 73 Operator's Guide 6. Press ON LINE to exit menu. The print task is now cancelled and the printer is ready for new data. If paper is not positioned at the proper top of form, press FORM FEED (off line). DBØ-L...

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