Viessmann VITOCAL 300-G Operating Instructions Manual
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Viessmann VITOCAL 300-G Operating Instructions Manual

Compact heat pump with electric drive single and two-stage, type bw/bws, ww/wws
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Download this manual See also: Technical Manual, User Manual
VIESMANN

Operating instructions

for the system user
Compact heat pump with electric drive
Single and two-stage, type BW/BWS, WW/WWS
VITOCAL 300-G
Please keep safe.
5592 637 GB
11/2009

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Summary of Contents for Viessmann VITOCAL 300-G

  • Page 1: Operating Instructions

    VIESMANN Operating instructions for the system user Compact heat pump with electric drive Single and two-stage, type BW/BWS, WW/WWS VITOCAL 300-G Please keep safe. 5592 637 GB 11/2009...

  • Page 2: Safety Instructions

    Safety instructions For your safety Please follow these safety instructions closely to prevent accidents and mate- rial losses. Safety instructions explained Danger Incorrect work on the system can Danger lead to life-threatening acci- This symbol warns against the dents. risk of injury. Work on electrical equipment must only be carried out by a Please note...
  • Page 3 Safety instructions For your safety (cont.) Auxiliary components, spare and wearing parts Please note Components that are not tested with the system may cause sys- tem damage, or may affect its functions. Installation or replacement work must only be carried out by quali- fied personnel.

  • Page 4: Table Of Contents

    Index Index Introductory information Device description....................Commissioning..................... Your system is preset at the factory..............Terminology......................Energy saving tips....................Operation Controls........................ 10 Menu........................11 How to use the controls..................13 Start-up/shutdown Starting the heat pump..................16 Stopping the heat pump..................16 ■...
  • Page 5 Index Index (cont.) Switching off DHW heating................... 36 Heating water buffer cylinder Setting a time program for the heating water buffer cylinder........ 37 Further adjustments Setting the display brightness................39 Setting the display contrast.................. 39 Entering designations for the heating circuits............39 Setting the time and date..................

  • Page 6: Device Description

    Introductory information Device description The Vitocal 300-G is a brine/water heat Note pump with electric drive. It can be oper- These operating instructions also ated in single stage (type BW/WW) or describe functions that are only available two-stage (type BW/WW + type BWS// with accessories.

  • Page 7: Your System Is Preset At The Factory

    Introductory information Your system is preset at the factory At the factory, the heat pump control unit Frost protection is set to "Heating and DHW". ■ Frost protection for your heat pump, Your heating system is therefore ready the DHW cylinder and any heating for use: water buffer cylinder that may be installed is enabled.

  • Page 8: Energy Saving Tips

    Introductory information Energy saving tips ■ For room heating or room cooling, select the heating program that meets your current requirements: – For short absences (a couple of hours, e.g. shopping trips), select "Economy mode" (not for under- floor heating systems, see page 9).
  • Page 9 Introductory information Energy saving tips (cont.) Information regarding heating sys- tems with underfloor heating Underfloor heating systems are slow, low temperature heating systems and only respond very slowly to short-term temperature changes. ■ Therefore, heating with the reduced room temperature at night and ena- bling of "Economy mode"...

  • Page 10: Controls

    Operation Controls You can change any settings on your Remote control operating instruc- heat pump centrally at the programming tions unit of the heat pump control unit. If remote control units are installed in your rooms, you can also adjust the set- tings at the remote control units.

  • Page 11: Menu

    Operation Controls (cont.) Programming unit Flow temperature 40°C Heating/cooling Solar energy Information Select with Note The programming unit can also be used in a wall mounting base near the boiler. This is available as an accessory. Ask your heating contractor about this. This takes you to the previous step OK Confirms your selection or saves in the menu or cancels a setting that...
  • Page 12 Operation Menu (cont.) Standard menu Flow temperature 40°C Heating/cooling Solar energy Information Select with In the "Standard menu", you can adjust ■ Selecting manual mode and scan the settings used most fre- ■ Scanning information, warning and quently: fault messages ■...

  • Page 13: How To Use The Controls

    Operation Menu (cont.) Extended menu Menu Heating/cooling System Information Select with In the "Extended menu", you can adjust You call up the "Extended menu" as fol- and scan the settings from the control lows: unit's range of functions used less fre- ■...
  • Page 14 Operation How to use the controls (cont.) 40 °C Flow temperature Heating/cooling Solar energy Information Select with A Dialogue line The selected menu option is highlighted The following example shows the setting white. procedure with the various dialogue The dialogue line then shows the neces- lines.
  • Page 15 Operation How to use the controls (cont.) Flow temperature 40°C Heating/cooling Solar energy Information Select with Heating circuit 1 Select heating circ Ù Ú Ù Ú Ù Ú Set room temp. Ú 20°C Heating program Heating circuit 2 ß Party mode Economy mode Select with Was selected...

  • Page 16: Starting The Heat Pump

    Start-up/shutdown Starting the heat pump r la u f t iz u r a t / K ü h lu la r s s e I n f e r g o r m ° C a t io W ä h le A Cover flap C ON indicator "...

  • Page 17: Without Frost Protection Monitoring (Shutting Down The System)

    Start-up/shutdown Stopping the heat pump (cont.) Standard menu End operating program "Standby 1. "Heating" or "Heating/cooling" mode" 2. Select a heating/cooling circuit or the separate cooling circuit (see Select another operating program. page 19). 3. "Heating program" Standard menu 4. "Standby mode" 1.

  • Page 18: Central Heating/Cooling Central Heating/Cooling

    Central heating/cooling Central heating/cooling Central heating Cooling functions ■ Central heating is only activated if the Subject to the accessories installed, the outside temperature falls below the heat pump supports the natural cooling heating limit. The heating limit can be and active cooling functions.

  • Page 19: Required Settings (Heating/Cooling)

    Central heating/cooling Required settings (heating/cooling) If you want central heating or central ■ Have you set the correct operating cooling, check the following points: program? ■ Have you selected the heating or cool- For settings, see page 21. ing circuit? ■...

  • Page 20: Setting The Room Temperature

    Central heating/cooling Selecting the heating/cooling circuit (cont.) Note The abbreviated designations "HC1", "HC2", "HC3" and "SKK" cannot be modified. Setting the room temperature Setting the room temperature for Extended menu standard heating or cooling mode 2. "Heating" or "Heating/cooling" Factory setting: 20 °C 3.

  • Page 21: Setting The Heating/Cooling Operating Program

    Central heating/cooling Setting the heating/cooling operating program Factory setting: "Heating and DHW" or ■ The rooms of the selected heating/ "Heating/cooling and DHW" cooling circuit are heated or cooled in accordance with the parameters for Standard menu room temperature and time program. 1.
  • Page 22 Central heating/cooling Setting the time program for heating/cooling (cont.) 7. Set the start and end points for the Note relevant time phase. The length of the There will be no central heating/cooling white bar inside the time diagram is between the time phases; only frost pro- matched accordingly (see the follow- tection monitoring.

  • Page 23: Changing The Heating Curve

    Central heating/cooling Setting the time program for heating/cooling (cont.) Operating status for heating/cooling Note In the "Reduc." operating status, a cool- The different operating statuses indicate ing operation via a heating/cooling circuit how the central heating/cooling is imple- is not possible. mented via a heating/cooling circuit.

  • Page 24: Enabling And Disabling The Active Cooling Mode

    Central heating/cooling Changing the heating curve (cont.) 5. "Slope" or "Level" Depending on various outside tempera- tures (shown on the horizontal axis), the Note assigned set flow temperatures for the Tips on when and how you change the heating circuit are highlighted white. heating curve slope and level are dis- played by pressing ?.

  • Page 25: Stopping The Central Heating/Cooling

    Central heating/cooling Stopping the central heating/cooling Standard menu 1. "Heating" or "Heating/cooling" 2. Where appropriate, select a heating/ cooling circuit or the separate cooling circuit. 3. "Heating program" 4. "Only DHW" (no central heating/cool- ing, only frost protection monitoring) "Standby mode" (no central heating/ cooling, only frost protection monitor- ing)

  • Page 26: Comfort And Energy Saving Functions Selecting Party Mode

    Comfort and energy saving functions Selecting party mode With this comfort function, you can 3. "Party mode" change the room temperature of a heat- ing/cooling circuit for a few hours, e.g. if Heating circuit 1 Ù Ú guests stay a little longer in the evening. Set room temp.

  • Page 27: Selecting Economy Mode

    Comfort and energy saving functions Selecting economy mode To save energy, you can reduce the Ending economy mode room temperature in standard heating mode, for example, if you leave the ■ Automatically when the system house for a few hours. switches to "Reduc."...
  • Page 28 Comfort and energy saving functions Selecting the holiday program (cont.) ■ Heating program "Only DHW": Only frost protection for the heat pump, DHW cylinder and heating water buffer cylinder (if installed) is enabled for all heating circuits. Extended menu: 2. "Heating" or "Heating/cooling" 3.

  • Page 29: Setting The Dhw Temperatures

    DHW heating Required settings (DHW heating) If you want DHW heating, check the fol- ■ Have you set the required time pro- lowing points: gram? ■ Have you set the required DHW tem- For settings, see page 31. perature? For settings, see page 29. ■...

  • Page 30: Setting The Operating Program For Dhw Heating

    DHW heating Enabling electric heater for DHW heating (cont.) Extended menu Note Using the same menu sequence, you 2. "DHW" can stop the instantaneous heating 3. "DHW with e heating" water heater from boosting DHW heating at any time. Setting the operating program for DHW heating Standard menu 1.

  • Page 31: Setting The Time Program For Dhw Heating

    DHW heating Setting the time program for DHW heating ■ The time program for DHW heating is 6. Set the start and end points for the made up of time phases. Set an oper- relevant time phase. The length of the ating status for each time phase white bar inside the time diagram is ("Top", "Normal", "Temp.

  • Page 32: Dhw Heating

    DHW heating Setting the time program for DHW heating (cont.) The display shows the selected time § phase "- - : - -". Time prog. DHW Time prog. DHW Mo-Su 8 10 12 14 16 18 20 22 24 ! 05:30 - 08:00 u Normal 8 10 12 14 16 18 20 22 24 ? - -:- - - - -:- -...

  • Page 33: Dhw Heating Outside The Time Program

    DHW heating Setting the time program for DHW heating (cont.) Start optimisation Stop optimisation Start optimisation ensures that DHW is The stop optimisation ensures that the available at the required temperature at DHW cylinder is always fully heated at the beginning of a time phase. the end of the time phase with the oper- ating status "Normal".

  • Page 34: Setting The Time Program For Dhw Circulation Pump

    DHW heating Setting the time program for DHW heating (cont.) Standard menu 1. "Heating" or "Heating/cooling" 2. Where appropriate, select the heat- ing/cooling circuit. 3. "Party mode" Setting the time program for DHW circulation pump Further information about the DHW cir- 6.
  • Page 35 DHW heating Setting the time program for DHW circulation… (cont.) The display shows the selected time § phase "- - : - -". Time prog. DHW circulat. Mo-Su Time prog. DHW circulat. Mo-Su 8 10 12 14 16 18 20 22 24 ! 06:00 - 09:00 u 8 10 12 14 16 18 20 22 24 ? - -:- - - -:- -...

  • Page 36: Switching Off Dhw Heating

    DHW heating Switching off DHW heating You do not want to either heat DHW nor heat or cool your rooms. Standard menu 1. "Heating" or "Heating/cooling" 2. Where appropriate, select a heating/ cooling circuit or the separate cooling circuit. 3. "Heating program" 4.

  • Page 37: Setting A Time Program For The Heating Water Buffer Cylinder

    Heating water buffer cylinder Setting a time program for the heating water buffer cylinder ■ The time program for the heating water 6. Set the start and end points for the buffer cylinder is made up of time pha- relevant time phase. The length of the ses.

  • Page 38: Heating Water Buffer Cylinder

    Heating water buffer cylinder Setting a time program for the heating water… (cont.) Example: "Normal" You want to set the same time program for every day except Monday: The entire volume of the heating water Select the period "Monday–Sunday" buffer cylinder is heated to the highest and set the time program.

  • Page 39: Setting The Display Contrast

    Further adjustments Setting the display brightness If you would like the texts in the menu to 3. "Brightness" be more clearly legible, change the 4. "Control" or "Screensaver" brightness for "Control". 5. Set the required brightness. You can also alter the screensaver brightness.

  • Page 40: Setting The Time And Date

    Further adjustments Entering designations for the heating circuits (cont.) The menu shows "Apartment" for Heat- Heating circuit 2 ing circuit 2. Apartment Apartment Apartment Ù Ú Set room temp. 22 °C Adopted Heating program ß Party mode Economy mode Select with Setting the time and date The time and date are factory-set.

  • Page 41: Restoring Factory Settings

    Further adjustments Restoring factory settings You can restore all modified factory set- 3. "Standard setting" tings for each heating or cooling circuit, 4. "Electric heater" the DHW heating and other system set- tings separately. The following settings are reset: ■ Instantaneous heating water heater is System settings enabled for central heating Extended menu...

  • Page 42: Scanning Information

    Scanning Scanning information Subject to the connected components Note and settings made, you can scan current The designation is displayed if heating/ temperatures and settings, time pro- cooling circuits have been designated grams and operating states. (see page 39). You can scan information in the "Stand- ard menu"...

  • Page 43: Scanning Messages

    Scanning Scanning information (cont.) ■ "T.in": Average brine temperature on Daily log entry into the heat pump CW T.in T.out HP1 ■ "T.out": Average brine temperature on exiting the heat pump ■ "HP1": Hours run, heat pump stage ■ "HP2": Hours run, heat pump stage Select with ■...
  • Page 44 Scanning Scanning messages (cont.) Pressing ? provides you with the fol- Note lowing information regarding the ■ If you have connected up signalling selected message: equipment (e.g. an alarm) for fault ■ Date and time when the message messages, this is deactivated when occurred for the first time.

  • Page 45: Manual Mode

    Manual mode Manual mode In manual mode, central heating and DHW heating are implemented inde- pendently of the time programs: ■ Unregulated heating with a set flow temperature of 45 °C. ■ DHW heating with "Set temperature 2" (see page 29). ■...

  • Page 46: What To Do If Rooms Are Too Cold

    What to do if... Rooms are too cold Cause Remedy The heat pump is switched OFF. ■ Switch the ON/OFF switch " " ON (see figure on page 10). ■ Switch ON the mains isolator, if instal- led (outside the boiler room). ■...

  • Page 47: There Is No Hot Water

    What to do if... There is no hot water Cause Remedy The heat pump is OFF. ■ Switch the ON/OFF switch " " (see page 10) ON. ■ Switch ON the mains isolator, if instal- led (outside the boiler room). ■...

  • Page 48: Power-Off C5" Is Displayed

    What to do if... "Power-OFF C5" is displayed Cause Remedy This message is displayed whilst the No measures required. power supply is blocked by the power The heat pump restarts automatically in supply utility. accordance with the selected operating program as soon as the power supply util- ity restores the power supply.

  • Page 49: Cleaning

    Maintenance Servicing Cleaning All equipment can be cleaned with a commercially available domestic clean- ing agent (non-scouring). Inspection and maintenance The inspection and maintenance of a heating system is specified by the Energy Sav- ing Order [EnEV - Germany] and the DIN 4755, DIN 1988-8 and EN 806 stand- ards.

  • Page 50: Menu Overview

    Appendix Menu overview Standard menu (see page 12) Standard menu Fault Warning Note Help Heating Heating/cooling Solar energy Manual mode HC1/2/3 Information Set room temp Outside temp Operating program Compressor Party mode Heating circuit 1 HC1 Economy mode Act room temp HC1 Heating circ pump HC1 Heating circuit 2 HC2 Set DHW temp...

  • Page 51: Extended Menu

    Appendix Menu overview (cont.) Extended menu (Press (see page 13) Extended menu Fault Warning Note Heating Heating/cooling System Settings Information HC1/2/3 Set room temperature Buffer cyl time program Time / Date Set red. room temp Heating with electro Language Operating program Contrast Party mode Brightness...
  • Page 52 Appendix Menu overview (cont.) Extended menu Fault Warning Note Heating Heating/cooling System Settings Information System Outside temp Heating circuit 1 Mixed flow temp Heating circuit 2 Operating status system Heating circuit 3 Heating season Cooling circuit SKK Cooling period Buffer cylinder Solar Operating status buffer cyl.

  • Page 53: Terminology

    Appendix Terminology Setback mode (reduced heating You can select the following heating pro- mode) grams: ■ "Heating and DHW" See "Reduced heating mode". "Heating/cooling and DHW" Standby mode Rooms are heated or cooled; DHW is heated. Central heating/cooling and DHW heat- ■...
  • Page 54 Appendix Terminology (cont.) For central heating the operating sta- Heating curve: tuses are differentiated, for example, by ■ The lower the outside temperature, different temperature levels. In addition, the higher the flow temperature in the the operating statuses for DHW heating heating circuit.
  • Page 55 Appendix Terminology (cont.) Slope Outside temperature in °C For outside temperature −14 °C: A Underfloor heating, slope 0.2 to 0.8 B Low temperature heating, slope 0.8 to 1.6 Factory-set, the slope = 0.6 and the level = 0.
  • Page 56 Appendix Terminology (cont.) Outside temperature in °C A Changing the slope: C Changing the standard room tem- The steepness of the heating curves perature (set value): changes. The heating curves are offset along B Changing the level: the axis "Set room temperature". The heating curves are shifted par- allel in a vertical direction.
  • Page 57 Appendix Terminology (cont.) Heating/cooling circuits and separate Actual temperature cooling circuit Current temperature at the time of the ■ Heating circuit scan, e.g. actual DHW temperature. A heating circuit is a sealed circuit between the heat pump and consum- Mixer ers (radiators), in which the heating water circulates.
  • Page 58 Appendix Terminology (cont.) Standard room temperature Safety valve Set the standard room temperature Safety device that must be installed by when you are in the house during the day your heating contractor in the cold water (see page 20). pipe. The safety valve opens automati- cally to prevent excess pressure in the Room temperature-dependent heat- DHW cylinder.
  • Page 59 Appendix Terminology (cont.) Potable water filter Device that removes solids from the water. The potable water filter is installed in the cold water pipe upstream of the DHW cylinder or the instantaneous water heater. Compressor Central assembly of a heat pump. The compressor raises the refrigerant to the temperature level required for the heat- ing operation.

  • Page 60: Keyword Index

    Keyword index Keyword index Cooling Active cooling.......18, 53 ■ Disabling.........24 ■ Disabling.........24 ■ Enabling..........24 ■ Enabling..........24 ■ Factory settings........7 Active cooling mode......53 ■ Via a separate cooling circuit..18 Actual temperature......57 ■ Via the heating/cooling circuit..18 Average brine temperature....43 Cooling capacity.........18 Cooling circuit........57 Cooling curve........54 Brine temperature......43...
  • Page 61 Keyword index Keyword index (cont.) DHW heating once only.....33 DHW pasteurisation......32 Glossary..........53 DHW temperature......8, 29 Dialogue line........13 Disabling Heating and DHW........7 ■ Active cooling mode.......24 Heating circ pump......57 Display Heating circuit........57 ■ Setting the brightness.....39 Heating circuit designation....39 ■ Setting the contrast......39 Heating circuit designations....39 Heating circuit selection.....11 Heating circuit with mixer....54...
  • Page 62 Keyword index Keyword index (cont.) Hot rooms..........46 Hours run...........43 Natural cooling......18, 57 How to use the controls.....13 No hot water........47 Note ■ Acknowledge........43 Information ■ Calling up........44 ■ Scanning.........42 ■ Power-OFF C5......44, 48 ■ Solar thermal system......42 ■ Scan..........43 Inspection...........49 Instantaneous heating water heater...17 ■...
  • Page 63 Keyword index Keyword index (cont.) Programming unit....10, 11, 13 Scan Pump ■ Information........42 ■ Cylinder heating......58 ■ Notes, warning and fault ■ DHW..........58 messages........43 ■ DHW circulation......59 ■ Operating states......42 ■ Heating circuit.........57 ■ Solar thermal system......42 ■ Secondary circuit......58 ■...
  • Page 64 Keyword index Keyword index (cont.) Standard DHW temperature....29 Terminating Standard heating mode..7, 20, 57, 58 ■ DHW heating........36 Standard menu ■ Economy mode.......27 ■ Control..........12 Terminology........53 ■ Instructions........13 Time ■ Menu structure........50 ■ Factory setting........7 ■ Scanning information......42 Time phase ■...
  • Page 68 Contact your local contractor if you have any questions regarding the maintenance and repair of your system. You may, for example, find local contractors on the internet under www.viessmann.com. Viessmann Werke GmbH&Co KG Viessmann Limited D-35107 Allendorf Hortonwood 30, Telford...

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