Clearing An Alert Threshold Configuration; List Of Fields - Altigen MaxInSight Manual

Figure 8. Example of a gauge view with alerting parameters set

Clearing an Alert Threshold Configuration

To quickly clear an alert threshold configuration on a field, open the Alert
Configuration dialog box (Configure > Configure Alerting), select the
workgroup and then the field whose configuration you want to clear, and
click the Reset button.

List of Fields

The following tables show all the fields supported in MaxInSight. They
also show what fields are available to what kinds of views. (In the tables,
Numeric means single workgroup view and multiple workgroup view.)
Table 1: Workgroup queue real time status fields
In this view, alerting
parameters are set
to: 10 calls in queue
is normal, 11-13 CIQ
is at the warning
level, more than 13
CIQ is at the critical
level
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