Allied Telesis AT-RG613 TX User Manual

Allied Telesis AT-RG613 TX User Manual

Residential voip gateway
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Summary of Contents for Allied Telesis AT-RG613 TX

  • Page 2 AT-RG613/623 TX - Series Residential VoIP Gateway - User Manual This User Manual covers the following products: AT-RG613TX AT-RG623TX For installation and safety instructions please refer to this User Manual. For a description of detailed functionality please refer to the Software Reference Manual (available website...
  • Page 3: Table Of Contents

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual Contents CHAPTER 1. IMPORTANT SAFETY INSTRUCTIONS............2 Conditions of use........................... 5 Product care ........................... 6 Emission Statement........................6 Manual version..........................6 About this manual.......................... 7 CHAPTER 2. CONTENTS OF THE PACKAGE ..............8 CHAPTER 3.
  • Page 4: Chapter 1. Important Safety Instructions

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual 1. IMPORTANT SAFETY INSTRUCTIONS Please observe the following instructions, non-observance could lead to serious injury or even death, through fire or electric shock Save these instructions Do not open the unit Do not open this product except when there is a specific indication in the manual. To prevent ELECTRIC shock, do not remove the cover.
  • Page 5 AT-RG613/623TX Series Residential VoIP Gateway - User Manual Gas Leak Do not use the telephone to report a gas leak in the vicinity of the leak. Figure 3: Gas Leak Avoid harmful substances Be careful not to drop water or any other harmful substance onto the product. This could lead to fire or electric shock.
  • Page 6 AT-RG613/623TX Series Residential VoIP Gateway - User Manual Do not use with non- standard plugs or wiring This could lead to fire, only use with industry standard plugs and wiring suitable for your territory. Figure 7: Do not use unsuitable plugs Unplug when installing or moving to avoid the risk of electric shock.
  • Page 7: Conditions Of Use

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual Conditions of use Do not use or store the device: In direct sunlight. Near a heater or in a hot place. Where there could be a sudden temperature change In a damp place or near a liquid such as water. Humidity must be less then 80%.
  • Page 8: Product Care

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual Product care Cleaning Keep the product free from dust and maintain in a clean condition. Figure 14: Before cleaning Clean the device with a dry, soft cloth In case of heavy dirt, clean using a soft, damp cloth with a neutral detergent then dry with a soft cloth.
  • Page 9: About This Manual

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual About this manual Thank you for choosing the AT-RG613/623TX Series Residential VoIP Gateway. Please read this manual carefully and use the device correctly. Please see below for the meaning of the icons used in this manual. “The device”, “This...
  • Page 10: Chapter 2. Contents Of The Package

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual 2. Contents of the package Figure 17: Contents of the package RG613/623 TX Power Adapter Wall Bracket Warranty Card User Manual (Notice) The package does not contain screws. The following items are included with each AT-RG613/623TX. Contact your sales representative if any items are damaged or missing.
  • Page 11: Chapter 3. What Can The At-Rg613/623Tx Do For You

    AT-RG613/623TX Residential VoIP Gateway - User Manual 3. What can the AT-RG613/623TX do for you? The AT-RG613/623TX is a Customer Premise Equipment (CPE) designed to be installed in a customer residence, it interfaces with new generation fibre/copper networks designed to support broadband communications. Using this intelligent equipment, called a "residential gateway", you can use broadband integrated services for telephony, Internet and Internet Video.
  • Page 12: Chapter 4. Product Details

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual 4. Product Details Top view of Unit Figure 19: Top view TEL LED LNK/ACT/SPD LED SYSTEM LED POWER LED...
  • Page 13 AT-RG613/623TX Series Residential VoIP Gateway - User Manual Table 2: TEL LED indications RG613TX State Function Green light on LED turns on green when you lift the receiver of the telephone or fax connected to TEL port and remains on during the call. Green light flashing The VoIP network is operating.
  • Page 14: Rear View Of Unit

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual Rear view of unit Figure 20: Back view AT-RG613TX Back view AT-RG623TX - TEL port - ISDN port - LAN port - LAN port - WAN port - WAN port - Power cable - Power cable Table 5: Ports description Port...
  • Page 15: Chapter 5. Telephones And Cables

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual 5. Telephones and cables AT-RG613 - POTS Telephone and Fax Operation Check if the dial mode is set up for tone mode (T, Tone). If not, set the switch as shown below. Figure 21: Dial mode setting Some models do not have this switch or the possibility to set up the tone mode with a button.
  • Page 16: Telephone Cord And Utp Cable

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual Telephone cord and UTP cable There are 2 kinds of user connection cables: telephone cables and Unshielded Twisted Pair (UTP) cables used for data/ISDN. See Below. This product does not include any LAN or phone cables. These must be provided by the service provider or end user.
  • Page 17: Chapter 6. Installing The At-Rg613/623Tx

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual 6. Installing the AT-RG613/623TX Installation Before installing the AT-RG613/623TX, please read the safety information “For your Safety” in Chapter 1. When deciding the location of the device, please observe the following instructions: Do not install in direct sunlight, or a damp or dusty place.
  • Page 18 AT-RG613/623TX Series Residential VoIP Gateway - User Manual Wall mounting the RG613/623TX: Using the wall mount bracket as a template drive 3 drywall screws horizontally into the plywood towards the top and to either side of the available space. If plywood is not available, then use the wall mount bracket to mark the 3 hole locations and pre-drill for the drywall anchors, then drive the screws through the holes.
  • Page 19: Chapter 7. Connecting The At-Rg613/623Tx

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual 7. Connecting the AT-RG613/623TX AT-RG613TX Connecting the PSTN telephone ports Connect PSTN (POTS) telephone and PSTN fax units to the TEL ports with the appropriate telephone cords. Push in the plug of the telephone cord to the TEL port until you hear a “click”...
  • Page 20: At-Rg623Tx Connecting The Isdn Ports

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual AT-RG623TX Connecting the ISDN ports Connect ISDN telephone and ISDN fax units to the ISDN ports with the appropriate UTP cable. Push the plug of the UTP cable into the ISDN port until you hear a “click”...
  • Page 21 AT-RG613/623TX Series Residential VoIP Gateway - User Manual UTP CABLE CONNECTION To connect devices to the WAN and LAN ports using UTP cables follow the steps below: Ensure that all cables are the right length to reach each device. Plug the UTP cable into the WAN port until you hear a “click” and make sure it is correctly fixed by pulling the UTP cable lightly.
  • Page 22: Notice About Functions And Services

    AT-RG613/623TX Series Residential VoIP Gateway - User Manual DISCONNECTING POWER SUPPLY This product doesn’t have a power switch; it automatically turns on when you connect the power cable. When you want to turn it off, just unplug the power plug. Figure 30: Power cable Notice about functions and services When using the VoIP telephony service there may be some services offered by the...
  • Page 23: Appendix A: Troubleshooting

    AT-RG613/623TX Residential VoIP Gateway - User Manual Appendix A: Troubleshooting This Appendix describes some of the more common problems that may occur during AT-RG613/623TX installation and use. In the event of a problem, please look at the LED indications and then refer to this Appendix.
  • Page 24: Fault Finding

    AT-RG613/623TX Residential VoIP Gateway - User Manual receiver of the telephone or fax connected to the TEL ports or you make a call. Green light Attached telephone or fax machine is in flashes use. The attached telephone is not in use. Fault Finding Is the POWER LED on? If the power LED is off please check if the power cable is not damaged, the power...
  • Page 25: Appendix B: Technical Specifications

    AT-RG613/623TX Residential VoIP Gateway - User Manual Appendix B: Technical Specifications Product Specifications AT-RG613TX Supported standards IEEE 802.3 10 BASE-T, IEEE 802.3u 100 BASE-TX, RFC 791, RFC1144, RFC1112, RFC2236, RFC 2516, RFC 1334, RFC 1994, RFC 1631, RFC 2131, RFC 3261, RFC 1350, RFC 318, RFC 826, RTP/RTCP, H.323 4.0, MGCP/NCS 1.0, SNMP v1 Interface WAN port...
  • Page 26 AT-RG613/623TX Residential VoIP Gateway - User Manual Compliances IEC60950, UL1950, EN 60950 EN55022, EN61000-3-2, EN61000-3-3, EN55024 FCC CFR 47 Part 15 Sub B...
  • Page 27: Product Specifications At-Rg623Tx

    AT-RG613/623TX Residential VoIP Gateway - User Manual Product Specifications AT-RG623TX Supported standards IEEE 802.3 10 BASE-T, IEEE 802.3u 100 BASE-TX, RFC 791, RFC1144, RFC1112, RFC2236, RFC 2516, RFC 1334, RFC 1994, RFC 1631, RFC 2131, RFC 3261, RFC 1350, RFC 318, RFC 826, RTP/RTCP, H.323 4.0, MGCP/NCS 1.0, SNMP v1, I.430, Q.921, Q.931 Interface...
  • Page 28: Appendix C: Contact Information

    AT-RG613/623TX Residential VoIP Gateway - User Manual Appendix C: Contact information In the event of any problem please contact your service provider or installer.

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