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Table of Contents
Troubleshooting
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Related Manuals for Allied Telesis iMG2400 Series
Summary of Contents for Allied Telesis iMG2400 Series
- Page 1 Series AT-iMG2426F Installation Guide 613-001727 Rev. D...
- Page 2 Allied Telesis, Inc. has been advised of, known, or...
- Page 3 European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.
- Page 4 Chapter : Translated Safety Statements Important: The indicates that a translation of the safety statement is available in a PDF document titled “Translated Safety Statements” on the Allied Telesis web site at http://www.alliedtelesis.com/support. AT-iMG2400 Series Installation Guide...
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Page 5: Table Of Contents
Step 4: Install the Electronics Unit into the Enclosure ......................18 Indoor Installation ....................................26 Using an indoor AC Power Supply Unit (PSU) with the iMG.....................26 Chapter 3: Turn-Up and Troubleshooting ...................... 27 Turn-up Sequence ....................................27 Understanding the LEDs..................................28 Troubleshooting ....................................29 AT-iMG2400 Series Installation Guide... - Page 6 Figure 9: Plugging in the DC Terminal Block........................22 Figure 10: Routing the Jumper Cable through the Guides....................23 Figure 11: Connecting the Telephone Wires........................24 Figure 12: Connecting the LAN Cables..........................25 Figure 13: Example of Completed Configuration......................26 Figure 14: LEDs ..................................28 AT-iMG2400 Series Installation Guide...
- Page 7 Tables Table 1: Gateway Terminal Block to Power Cord Terminal Block Wiring..............13 Table 2: LEDs...................................28 AT-iMG2400 Series Installation Guide...
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Page 8: Preface
Preface This guide contains instructions on how to install the AT-iMG2400 series models. Instructions for both outdoor and indoor installation are included. A unit is installed in the following enclosure: Outdoor Enclosure, model number AT-EN-SFR-ONT Safety Symbols Used in this Document... - Page 9 If using a pluggable external AC power supply (PSU) to provide power, both the iMG and the AC PSU must be mounted indoors. Refer to “Using an indoor AC Power Supply Unit (PSU) with the iMG” on page 26. AT-iMG2400 Series Installation Guide...
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Page 10: Contacting Allied Telesis
AC ground system. Contacting Allied Telesis If you need assistance with this product, you may contact Allied Telesis technical support by going to the Services section of the Allied Telesis web site at http://www.alliedtelesis.com/. You can find links for the following services on this page: ... -
Page 11: Chapter 1: Technical Specifications
Chapter 1 Technical Specifications Electronics Overview The AT-iMG2400 series models provide six 10/100/1000T LAN ports. Figure 1: AT-iMG2426F Electronics Unit AT-iMG2400 Series Installation Guide... -
Page 12: Physical Specifications
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is AT-iMG2400 Series Installation Guide... -
Page 13: Power Cord Wiring
Figure 2: Gateway Terminal Block to Power Cord Terminal Block Wiring Diagram Table 1: Gateway Terminal Block to Power Cord Terminal Block Wiring Power Gateway Color Cord Circuit Terminal (* = determined Terminal Block by Customer) Block +12VDC BLACK GREEN ON BATT REPLACE BATT BATT MISSING AT-iMG2400 Series Installation Guide... -
Page 14: Local Management Connection
(* = determined Terminal Block by Customer) Block LOW BATT Note If you want to make your own cable, we recommend 16 AWG wires. Local Management Connection The MGMT port is a standard USB-B for a Telnet connection. AT-iMG2400 Series Installation Guide... -
Page 15: Chapter 2: Installing The Gateway
The following items are included in the electronics package. If any item is missing or damaged, contact your Allied Telesis representative for assistance. Note Store the packaging material in a safe location. You must use the original shipping material if you need to return the unit to Allied Telesis. AT-iMG2426F electronics ... -
Page 16: Step 2: Examine Outdoor Enclosure Configuration
UPS from Allied Telesis (model number AT-iMG008/AT-iMG008G and AT-iMG008NB/AT- iMG008GNB). Install the UPS according to the manufacturer’s instructions included in the package. (If you wish to use any other UPS product, consult your Allied Telesis representative.) AT-iMG2400 Series Installation Guide... -
Page 17: Figure 4: Ungrounded Ups Configuration (Recommended)
Do not connect any other GND sources (ground rods) between the iMG and the AC meter box. Option 1: Ungrounded UPS (Recommended) Note This is the preferred option, using the approved AT-iMG008 or AT-iMG008NB UPS. Figure 4: Ungrounded UPS Configuration (Recommended) AT-iMG2400 Series Installation Guide... -
Page 18: Step 4: Install The Electronics Unit Into The Enclosure
Wire from the UPS to the iMG must be kept short in this topology. Recommended max distance is 30 feet (9 m). Figure 5: Grounded UPS Configuration Step 4: Install the Electronics Unit into the Enclosure Note Connection Placement Figure 6 shows the connections for the power, grounding, and WAN interface. AT-iMG2400 Series Installation Guide... -
Page 19: Figure 6: Rear Connections
The right is for all telephone and LAN cables. Refer to Figure 7. Figure 6: Rear Connections Note Slot Placement Figure 7 shows the slot numbering for the grommets and the types of connections to use. AT-iMG2400 Series Installation Guide... -
Page 20: Figure 7: Slots For Connections
1. Open the enclosure door and locate the hinge points at the left side of the enclosure base. 2. Align the tabs of the gateway with the hinges and snap into place. Refer to Figure 8. AT-iMG2400 Series Installation Guide... -
Page 21: Figure 8: Snapping The Gateway Into The Enclosure
Figure 8: Snapping the gateway into the Enclosure Connect the Power Cord Allied Telesis sells a 15 ft. power cable (model number AT-iMG017). Alternatively, you can make custom length power cables. The power connectors (7-pin terminal blocks) are supplied with the UPS and the gateways. -
Page 22: Figure 9: Plugging In The Dc Terminal Block
Use the guides to ensure there are no crimps in the cable. Refer to Figure 10. Note Ensure the fiber does not become pinched between the bottom of the electronics unit and the splice tray. AT-iMG2400 Series Installation Guide... -
Page 23: Figure 10: Routing The Jumper Cable Through The Guides
If the inner unit is not snapped in place with the ground screw securely fastened it has no ground connection. This can present a hazardous situation. Service personnel should minimize the amount of time the unit remains in this state. AT-iMG2400 Series Installation Guide... -
Page 24: Figure 11: Connecting The Telephone Wires
“service personnel only” enclosure to ensure the end customer is not exposed to hazardous voltages. The primary protector must be installed per manufacturer guidelines and all local codes. Figure 11: Connecting the Telephone Wires AT-iMG2400 Series Installation Guide... -
Page 25: Figure 12: Connecting The Lan Cables
2. Punch a small hole in the center of the entrance circle using a pencil point. 3. Pull the LAN cables through the hole in the grommet. Allied Telesis recommends that you fully wire all LAN ports to allow for easy service expansion in the future. -
Page 26: Indoor Installation
Figure 13: Example of Completed Configuration Indoor Installation For indoor mounting, Allied Telesis recommends the use of Corning’s Optiway Electronic Enclosure Adapter Housing, part number FN1-NG-ADPT-01. This can be purchased under model number AT-iMG024. The installation of the iMG into the adapter housing is very similar to installation of the outdoor enclosure. -
Page 27: Chapter 3: Turn-Up And Troubleshooting
The product is shipped with software already installed for the default configuration. For information on loading software, refer to the Allied Telesis Gateway Product Family Software Reference, available from the Allied Telesis website at http://www.alliedtelesis.com/. To configure a large numbers of units, consider using the AlliedView Network Management System (NMS). -
Page 28: Understanding The Leds
- Blinking (4Hz) Files are being downloaded If light is orange, the status can be: - Blinking – System at the Boot Loader Prompt - ON – Need to release the reset button so the default configuration will be loaded AT-iMG2400 Series Installation Guide... -
Page 29: Troubleshooting
11 jack. If the VOIP LED lights up when you lift the receiver, then there may be a problem with the telephone cable. If the VOIP LED does not light up, then there may be a problem with the iMG. Contact Allied Telesis. - Page 30 Check the telephone or fax machine for problems. Note If you need further assistance, please contact Allied Telesis Technical Support. Refer to “Contacting Allied Telesis” on page 10. AT-iMG2400 Series Installation Guide...
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