Before Calling For Service - Mitsubishi CP770DW Operation Manual

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Use the following troubleshooting chart to try to resolve any apparent defect in operation.
Symptom
No power
The image is not printed.
The stored image in the memory cannot be
enlarged to fill the maximum print area.
The image can not be transferred.
COPY button does not work.
The host coputer does not recognize this unit.

BEFORE CALLING FOR SERVICE

Check and Remedy
Is the power cord plug disconnected from the outlet?
Connect the power cord plug to the outlet firmly.
In case of still working the protective circuit, after turning the power off, wait
for approx. 2 minutes. Then turn on the power.
Is the image data sent to this unit?
Confirm that the image data is sent to this unit.
Is the print paper or ink sheet used up?
Check the status.
Is the printing unit set correctly?
Set the printing unit correctly.
Is the appropriate image data transferred?
Is the S size image printed on L size paper?
Is the ON LINE lamp lit?
Press the ON LINE button.
Is the slide switch in the printing unit set correctly?
Set the slide switch correctly.
Is the image transferred?
Is the ON LINE lamp lit?
Turn off the ON LINE lamp.
Is the SCSI ID switch setting duplicated with another device setting?
Check the SCSI ID switch setting.
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