Mitsubishi CP9800DW Operation Manual
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Mitsubishi CP9800DW Operation Manual

Mitsubishi digital electronics operation manual digital color printer cp9800dw
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DIGITAL COLOR PRINTER
MODEL
CP9800DW
OPERATION MANUAL
THIS OPERATION MANUAL IS IMPORTANT
TO YOU.
PLEASE READ IT BEFORE USING YOUR
DIGITAL COLOR PRINTER.
Hereby, Mitsubishi Electric Corporation, declares that this digital color printer is in
compliance with the essential requirements and other relevant provisions of Directive
1999/5/EC.
This digital color printer complies with the requirements of the EC Directive 89/336/EEC,
93/68/EEC, and 2006/95/EC.
The electro-magnetic susceptibility has been chosen at a level that gains proper operation
in residential areas, on business and light industrial premises and on small-scale
enterprises, inside as well as outside of the buildings. All places of operation are
characterised by their connection to the public low voltage power supply system.

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  • Page 1 Directive 1999/5/EC. This digital color printer complies with the requirements of the EC Directive 89/336/EEC, 93/68/EEC, and 2006/95/EC. The electro-magnetic susceptibility has been chosen at a level that gains proper operation in residential areas, on business and light industrial premises and on small-scale enterprises, inside as well as outside of the buildings.
  • Page 2 INFORMATION This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. WARNING : TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
  • Page 3 CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 4: Table Of Contents

    Positioning of adjustable paper guide ... 13 Installation of ink ribbon ... 14-15 Handling of paper / ink ribbon set ... 16 Installation of printer driver ... 17 Indications on the front panel and countermeasures ... 18 Overcoming paper jams ... 19 Before calling for service ...

  • Page 5: Safety Precautions

    In the interest of safety, please observe the following precautions: POWER REQUIREMENT This Digital Color Printer is designed to operate on 120V AC 50/60Hz in the U.S.A. and Canada, and 220V-240V AC 50/60Hz in Europe. Never connect to any outlet or power supply having a different voltage or frequency.
  • Page 6 Consult with the sales dealer for replacing the head. CONNECTING DEVICES Read thoroughly “Operating Precautions” of the instruction booklets for the devices connected with the Digital Color Printer. The power cord must be disconnected after printing is over.

  • Page 7: Safety Precautions

    • During printing on 13x18 (5x7”), 15x20 (6x8”) or 15x23 (6x9”) size paper, the printer may stop printing temporarily for cooling down. (The COOLING indicator blinks.) Please wait for the printer to resume printing after its completion of cooling.

  • Page 8: Special Features

    HIGH QUALITY PRINTING CP9800DW is a dye sublimation thermal transfer color printer, which produces superior high quality images. It also produces a continuous tone at 256 gradient for each of Y, M, and C and 16.7 million colors.

  • Page 9: Unpacking

    UNPACKING Take the printer out of the box by the following procedures. Make sure to check the accessories. 1 Open the top of the box. 2 Remove the accessories together with the cushion. 3 Hold the handle and the upper front part of the printer and pull the printer up carefully to take it out of the box.

  • Page 10: Features And Functions

    NOTE Remove the bin before opening the door. If the door is opened with this bin attached, the printer or this bin may be damaged. 2 PRINT OUTLET The printed paper comes out here.

  • Page 11: Side And Rear Panel

    Use to switch the power ON and OFF. INSTALLATION Place the printer on a stable table. Make sure that the bottom of the door does not touch the table when opened and that the printer does not fall from the table. foot screw...

  • Page 12: Connections

    Connect this unit to a personal computer as shown below. Personal computer A USB cable is not supplied with this unit. Use the USB 2.0 certified cable of 2 m or less in length. To USB port To USB port Digital color printer NOTE...

  • Page 13: Setting Of Dip Switches

    CONNECTIONS 2 2 2 2 2 SETTING DIP SWITCHES All the switches are set to OFF at the time of shipment from the factory. Turn off the power before changing the DIP switch settings. Switch No. Setting Function Auto feed & cut mode When the door is closed after the print paper is installed with this unit powered on, this unit automatically carries out paper feed &...

  • Page 14: Before Operation

    BEFORE OPERATION Before printing, 1 Install the print paper to this unit. (See below.) Position the adjustable paper guides. (See page 13.) Install the ink ribbon to this unit. (See page 14-15.) INSTALLATION OF PRINT PAPER Spacers 2 For the usage of the spacers, see the Quick Setup Guide. Remove the cushions put between the paper flange and spacer when using the spacers.
  • Page 15 3 After the mechanical initialization is completed, press the DOOR OPEN button to open the door. Take the ink cassette in the printer out. 4 Install the print paper into the unit. Make sure to install the print paper firmly.

  • Page 16: Positioning Of Adjustable Paper Guide

    BEFORE OPERATION POSITIONING OF ADJUSTABLE PAPER GUIDE The adjustable paper guides are attached on both sides of the metal shaft at the back of the decurl roller. Adjust the position of the print paper using these paper guides. 2 2 2 2 2 HOW TO SHIFT THE ADJUSTABLE PAPER GUIDES 1 Move the guide by pulling the tab.

  • Page 17: Installation Of Ink Ribbon

    Make sure that the shafts of the ink ribbon fit into the ink cassette firmly. • Make sure to use the blue ink cassette supplied with the printer. The ink cassettes for the CP9000 series and the CP9500 series cannot be used.
  • Page 18 BEFORE OPERATION 2 Push the ink cassette toward the back of the unit. Hold the handle of the ink cassette and push it straight toward the back of the unit. Then raise it until you hear a click to secure it in the ink cassette holder. If the ink ribbon is used up, repeat the steps 1 to 2 to replace the print paper and the ink ribbon.

  • Page 19: Handling Of Paper / Ink Ribbon Set

    BEFORE OPERATION HANDLING OF PAPER / INK RIBBON SET 2 2 2 2 2 BEFORE PRINTING • Fingerprints or dust on the paper’s printing surface may degrade the print quality and cause paper jams. When the manual feed & cut mode has been selected, repeat the FEED &...

  • Page 20: Installation Of Printer Driver

    BEFORE OPERATION INSTALLATION OF PRINTER DRIVER 2 The printer driver is required to print the data from the personal computer connected with this unit. The printer driver for Windows ® is supplied with this unit. Product name Required operating system...

  • Page 21: Error Messages And Countermeasures

    • Wait until the indication goes off. * Note The ink ribbon is not loaded. The ink ribbon is used up. The ink ribbon which is not available to this printer is installed. • Replace the ink ribbon with a new one.

  • Page 22: Overcoming Paper Jams

    ERROR MESSAGES AND COUNTERMEASURES 1 Press the DOOR OPEN button to open the door. Make sure that the power is turned on before opening the door. If the door does not open, turn off the power and turn it on again. Then press the DOOR OPEN button again.

  • Page 23: Before Calling For Service

    Pack the unit with all the accessories (ink ribbon, print paper, ink cassette, and paper flanges) removed. 2. Turn off the power after the PAPER/INK RIBBON indicator blinks. After removing all the accessories, close the door with the printer’s power on. After the PAPER/INK RIBBON indicator blinks, turn the power off.

  • Page 24: Cleaning

    Make sure to turn off the power before cleaning. FILTER CLEANING Take out the filter from the printer by pinching the tab as shown in the figure, then clean both sides of the filter with a vacuum. After completing cleaning, insert it to the end with the marking of “TOP SIDE”...

  • Page 25: Cleaning

    CLEANING ROLLER CLEANING Preparations Alcohol (isopropyl alcohol) Tissue paper (Fold in half about four times, and use the folded side to clean.) Clean the black part of the roller. Wipe the black part carefully with tissue paper dampened with a small amount of alcohol. Wipe the whole roller by turning it.

  • Page 26: Specifications

    SPECIFICATIONS Class Digital Color Printer Model CP9800DW Printing method Sublimation Dye Thermal Transfer line print 3-color faces progressive printing (yellow, magenta, and cyan) and surface lamination Print’s resolution 300 x 300 dpi Dot resolution 9x13 (3.5x5”) 10x15 (4x6”) 13x18 (5x7”) 15x20 (6x8”)
  • Page 27 MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC. 9351 Jeronimo Road, Irvine, CA 92618, U.S.A. Phone 949-465-6000 Mitsubishi Electric Europe B.V. UK Branch Travellers Lane, Hatfield, Herts. AL10 8XB, England, U.K. Phone +44 (0) 1707 276100 German Branch Gothaer Strasse 8, 40880 Ratingen ; Postfach 1548, 40835 Ratingen ; Germany Phone +49 (2102) 486-9250 French Branch 25, Boulevard des Bouvets - 92741 NANTERRE cedex, France...

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