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Troubleshooting
If problems with the unit persist even after you've followed the suggestions below, please disconnect the power cord
and contact the retailer from whom you purchased the unit.
Description of problem
The unit is not turned on.
Power is on, but the unit
does not operate.
Images are not appearing
on the monitor.
The quality of the monitor
picture is poor.
<DEVICE ERROR>
appears on the monitor.
The unit does not start
recording.
The unit does not stop
recording.
The unit does not perform
repeat recording.
The unit does not perform
timer recording.
The unit does not perform
alarm recording.
The unit does not perform
playback.
•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Troubleshooting
Please consult the following
• Is the power cord properly plugged in?
• Is the SIMPLE LOCK or PASSWARD LOCK turned on?
• Is the unit in timer recording stand-by mode?
• Is the MAIN switch on the rear panel set to "OFF" ?
• Is the SIMPLE LOCK or PASSWARD LOCK turned on?
• Is the POWER button flashing?
(The unit cannot be operated when the POWER button is flashing.)
• The safety features may be in operation.
Press the RESET button located on the rear panel using a ballpoint
pen or similar object and then turn the POWER on.
• Are the monitor and camera(s) connected correctly?
• Is the unit receiving an input signal from the selected camera?
Check this by displaying the SPLIT4 screen display.
• Is the cord connected correctly?
• Is the camera's focus adjusted correctly?
• Check that the HDD is connected or attached correctly, and the
HDD tray is attached correctly.
When the message displays even after the above items are checked,
the connector of the HDD tray may be defective. Consult your dealer.
• Are the "HDD REPEAT REC MAIN" set to "OFF" or "STANDBY" and
"HDD REPEAT REC SUB" set to "OFF"?
• The unit begins recording only after the specified recording
interval time.
Was the unit stopped during the specified recording interval time?
• Is the SIMPLE LOCK or PASSWARD LOCK turned on?
• During normal recording, alarm recording, and emergency
recording, press both REC/STOP buttons.
• Is timer recording in progress?
To stop timer recording, press both TIMER ON/OFF buttons again.
• Are the "HDD REPEAT REC MAIN" and "HDD REPEAT REC
SUB" set to "ON"?
• Are the date and present time set accurately?
• Are the recording start-/end-times and the recording interval
set correctly?
• Are the "HDD REPEAT REC MAIN" set to "OFF" or "STANDBY" and
"HDD REPEAT REC SUB" set to "OFF"?
• Is the "A-PPS" in the <RECORD SETTING> set to "- - - - - -"?
• Is the SUB HDD recordable capacity full?
• Is the unit in timer recording stand-by mode?
• Are the peripheral switches, etc., connected correctly?
• Is the SIMPLE LOCK or PASSWARD LOCK turned on?
• Has the image data been erased?
• Is the correct playback device selected?
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