Troubleshooting Chart - Sharp QT-V5E Operation Manual

Troubleshooting chart

Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your author-
ised SHARP dealer or service centre.
" General
Symptom Possible cause
! Is the volume level set to "0"?
No sound is heard.
! Are the headphones connected?
! Move the unit away from any comput-
Noise is heard during play-
back. ers or mobile phones.
! Set this unit to the power stand-by
When a button is pressed, the
unit does not respond. mode and then turn it back on.
! Is the unit unplugged?
The power is not turned on.
! Is TV turned on?
No images are displayed.
! Check that the TV is switched to the
correct input.
" DVD player
Symptom
Even though a disc is loaded,
"NO DISC" is displayed.
Playback sounds are skipped. ! Does the disc satisfy the standards?
Reference
page
P. 15
P. 36
The control buttons do not
function. Music or video play-
back is interrupted.
P. 38
P. 12
Pictures and sound are
skipped.
P. 16
The unit does not operate
even if the power is on.
Image cannot be played back.
(Sound is not heard.)
QT-V5E_UK_4.fm
04/6/8
Possible cause Reference
page
! Is the disc loaded upside down?
! Is the disc very dirty?
! Is the unit located near excessive vi-
brations?
! Has condensation formed inside the
P. 38
unit?
! Is the disc very dirty?
! Does the disc satisfy the standards?
! Is the unit located near excessive vi-
brations?
! Has condensation formed inside the
P. 38
unit?
! Is the disc very dirty?
! Is the unit located near excessive vi-
brations?
! Has condensation formed inside the
P. 38
unit?
! Is a disc other than a DVD (region
P. 9
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
! Are the video and audio cables con-
P. 11
nected improperly?
! Is a disc other than a DVD (region
P. 9
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
! Is the disc very dirty?
! Is the disc loaded upside down?
! Clean the optical pickup if it is dirty.
P. 39
! Is the TV input set to "VIDEO 1/VID-
P. 16
EO 2", etc.?
! Is the unit turned on?
P. 13
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