Seiko ColorPainter V-64S Troubleshooting Manual
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Seiko ColorPainter V-64S Troubleshooting Manual

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Troubleshooting Guide

When you encounter "white lines", "bleeding", "stain" and
"dark lines" on the print...
U00118640201

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Summary of Contents for Seiko ColorPainter V-64S

  • Page 1 U00118640201 Troubleshooting Guide Troubleshooting Guide When you encounter “white lines”, “bleeding”, “stain” and “dark lines” on the print...
  • Page 2 Documents Number U00118640200, First Edition, February 2010 U00118640201, Second Edition, March 2010 Copyright © Seiko I Infotech Inc. 2010 All rights reserved The content of this document may be changed without a prior notice.

  • Page 3: Troubleshooting

    Troubleshooting How to utilize this Guide How to utilize this Guide Step In the Contents, look for a poor image quality symptom that is similar to that of your print. Step Go to the designated page, and then look for a more similar symptom (pattern).
  • Page 4 Contents Choose a poor image quality symptom that is similar to that of your print from below. Refer to the designated page. White lines on the print Go to page Dark lines on the print Go to page Stain on the print Go to page Bleeding on the print...
  • Page 5 White lines on the print [Basic image] Main symptoms White lines White lines pattern pattern Go to page Go to page White lines White lines pattern pattern Go to page Go to page White lines pattern Go to page...
  • Page 6 White lines White lines on the print..." pattern 1"  White lines pattern Cause – The media advance is not properly adjusted. Solution Solution Depending on the situation, perform a combination of the solutions below. Change the pressure force using the Pressure roller up/down lever. P.2-34 How to switch the pressure) Print the image and adjust the media advance value.
  • Page 7 White lines White lines on the print..." pattern 2"  White lines pattern Cause – Clogged nozzles Solution Solution Follow the procedures below. Check that there is no dust on the platen, if any, remove it. Perform the daily maintenance and confirm that the symptom is improved.
  • Page 8 White lines White lines on the print..." pattern 3"  White lines pattern Cause – Matching with the media is not good. – The ink dries fast. – Ink does not penetrate into the media. Solution Solution Depending on the situation, perform a combination of the solutions below. Print in the image improvement [MEDIUM] or [HIGH].
  • Page 9 White lines White lines on the print..." pattern 4"  White lines pattern Cause – The media is slantingly advanced. Solution Solution Depending on the situation, perform a combination of the solutions below. Check that the media on the roll is straight. If is not, replace it. Media Media Skew (winding slippage) example...
  • Page 10 White lines White lines on the print..." pattern 5"  White lines pattern Cause – The media is coated unevenly. Solution Solution Change to other media.

  • Page 11: Dark Lines

    Dark lines on the print [Basic image] Main symptoms Dark lines Dark lines pattern pattern Go to page Go to page Dark lines Dark lines pattern pattern Refer to the solutions for Go to page White lines pattern 4. Go to page Dark lines pattern Go to page...
  • Page 12 Dark lines Dark lines on the print..." pattern 1"  Dark lines pattern Cause – The area around the Print head is stained. Solution Solution Depending on the situation, perform a combination of the solutions below. 1. Select [RESEAT PRINTHEAD] on the operation panel and then clean the surface of Carriage base.
  • Page 13 Dark lines Dark lines on the print..." pattern 2"  Dark lines pattern Cause – Different order of ink colors due to bi-direction printing Solution Solution Depending on the situation, perform a combination of the solutions below. Print in the image improvement [MEDIUM] or [HIGH]. P.3-34 IMAGE IMPROVEMENT) Print in the print direction [UNIDIR].
  • Page 14 Dark lines Dark lines on the print..." pattern 3"  Dark lines pattern Cause – The media advance is not properly adjusted. – The ink dries slowly. Solution Solution Depending on the situation, perform a combination of the solutions below. Print in the image improvement [MEDIUM] or [HIGH].
  • Page 15 Dark lines Dark lines on the print..." pattern 5"  Dark lines pattern Cause – Ink does not penetrate into media due to its surface condition – The small error of the ink droplet position on the media Solution Solution Depending on the situation, perform a combination of the solutions below.
  • Page 16 Stain on the print [Basic image] Main symptoms Stain pattern Go to page Stain pattern Go to page Stain pattern Go to page Stain pattern Go to page...
  • Page 17 Stain Stain on the print..." pattern 1"  Stain pattern Cause – Ink spray Solution Solution Depending on the situation, perform a combination of the solutions below. Print in the image gradient [HIGHLIGHT1] or[HIGHLIGHT2]. P.3-31 IMAGE GRADIENT) Check that the Print head height is at [NORMAL] and then confirm that the symptom is solved.
  • Page 18 Stain Stain on the print..." pattern 2"  Stain pattern Cause – Ink drooling Solution Solution Follow the procedures below. *Clean the media edge guards when ink accumulated on them. Check that no wrinkles or rising exists on the media or that the media is slantingly set.
  • Page 19 Stain Stain on the print..." pattern 3"  Stain pattern Cause – Print head scratched by media (wrinkled media) Solution Solution Depending on the situation, perform a combination of the solutions below. Load the media again. Check that the head securing screws are not loosened. P.2-44 Change the Print head height) Raise the heater temperature.
  • Page 20 Stain Stain on the print..." pattern 2"  Stain pattern Cause – The left or right edge of media locates near the vacuum hole. Print head Print head Media edge guard Media Vacuum hole Platen Ink from the print head is Solution Solution drawn through the clearance.
  • Page 21 Bleeding on the print [Basic image] Main symptoms Bleeding pattern Go to page Bleeding pattern Go to page...
  • Page 22 Bleeding Bleeding on the print..." pattern 1"  Bleeding pattern Cause – The ink dries slowly. – Too much ink Solution Solution Depending on the situation, perform a combination of the solutions below. Raise the heater temperature. P.2-41 Changing temperature using the heater control menu) Raise the temperature of the front heater, print heater and rear heater by 5ºC from 45ºC, 40ºC and 45ºC, respectively.
  • Page 23 Bleeding Bleeding on the print..." pattern 2"  Bleeding pattern Cause – Mismatch of the Print head height – Shift of the Print head position – Shift of the Print head bi-direction position – Shift of the Print head vertical position Solution Solution Depending on the situation, perform a combination of the solutions below.
  • Page 24 Appendix Adjustment of bi-direction position Appendix Adjustment of bi-direction position Adjust the bi-direction position of each head. Reading the result of [BIDIRECTION1], [BIDIRECTION2] and [BIDIRECTION3] print, enter the value. This Printer has preset bi-direction position adjustment values for major media. Basically, the adjustment is not required. But, if you notice the followings in the bi-directional print ([BIDIR]) shown in page 21 of this Guide, print the bi-directional adjustment pattern #BIDIR ADJ1 L...
  • Page 25 memo...
  • Page 26 memo...

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