Service Concept - Ricoh MP C6000 Sales Manual

Service Concept
Pay-per-page 'click' service contract
Toner inclusive or exclusive service provision
Competitive black and colour cost per page
Separate drum / toner system gives cost advantage over most laser printers
Customer benefits include managed service and transparent price
Dealer benefits include contract with regular revenue stream
Aficio MP C6000 and MP C7500 MFPs can be
serviced on a pay-per-page 'click' basis.
Colour and black output is metered and click
can be priced on a toner inclusive or exclusive
basis, depending upon the preference of the
sales operations.
Black and colour running costs are market
competitive.
Sales people should refer to their sales /
service management for guidance on what
service model and service prices to should
apply.
Click based service offers the following
customer advantages:
All inclusive price
Fixed page cost irrespective of
coverage
Pay as you go
Full service provision
Full control and visibility of print cost
Click based service also have advantages for
the service agent:
Maintains customer contact
Safeguards supply business
Price agreed at outset of contact period
Allows for annual increase
Forward revenue streams easily
budgeted

Service Concept

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