Cisco Catalyst 3120 Software Manual page 1086

Recovering from a Lost or Forgotten Password
You enable or disable password recovery by using the service password-recovery global configuration
command. When you enter the service password-recovery or no service password-recovery command
on the stack master, it is propagated throughout the stack and applied to all switches in the stack.
Follow the steps in this procedure if you have forgotten or lost the switch password.
Use one of these methods to connect a terminal or PC to the switch:
Step 1
Connect a terminal or a PC with terminal-emulation software to the switch console port. If you are
•
recovering the password for a switch stack, connect to the console port of the stack master.
Connect a PC to the Onboard Administrator through an Ethernet connection. If you are recovering
•
the password for a switch stack, connect to the Onboard Administrator of a stack member. For
details about using the internal Ethernet management port, see the
Management Port" section on page 10-12
Step 2 Set the line speed on the emulation software to 9600 baud.
Power off the switch by using one of these methods:
Step 3
Power off the standalone switch or the entire switch stack.
•
Power off the standalone switch or the switch stack by using the Onboard Administrator GUI.
•
Remove the switch or stack members from the enclosure.
•
Step 4 Power on the switch by using one of these methods:
• If you powered off the standalone switch or switch stack, it should automatically power on. If this
does not occur, use the Onboard Administrator GUI to power on the switch or stack.
• If you powered off the switch by using the Onboard Administrator GUI, use the GUI to power on
the switch or stack.
• If you powered off the switch by removing the switch or stack members from the enclosure, re-insert
the standalone switch or the stack members in the enclosure.
Within 15 seconds, press the Mode button while the System LED is still blinking green. Continue
pressing the Mode button until the System LED turns briefly amber and then solid green; then release
the Mode button.
Several lines of information about the software appear with instructions, informing you if the password
recovery procedure has been disabled or not.
If you see a message that begins with this:
•
The system has been interrupted prior to initializing the flash file system. The
following commands will initialize the flash file system
go to the
• If you see a message that begins with this:
The password-recovery mechanism has been triggered, but is currently disabled.
go to the
Cisco Catalyst Blade Switch 3120 for HP Software Configuration Guide
47-4
"Procedure with Password Recovery Enabled" section on page
"Procedure with Password Recovery Disabled" section on page
"Using the Internal Ethernet
and the hardware installation guide.
Chapter 47 Troubleshooting
47-5, and follow the steps.
47-7, and follow the steps.
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