Warranty And Service - Amana ADB-2 Use And Care Manual

Warranty and Service

Dishwasher Warranty
Full One Year Warranty
For one (1) year from the date of original retail
purchase, any part which fails in normal home use will
be repaired or replaced free of charge.
Limited Warranty
After the first year from the date of original retail
purchase, through the time periods listed below, the
parts designated below which fail in normal home use
will be repaired or replaced free of charge for the part
itself, with the owner paying all other costs, including
labor, mileage, transportation, trip and diagnostic
charges, if required.
Second Year
• Parts of the wash system, including the complete
power module assembly, soil sensor, spray arms,
wash manifold and motor.
• Any microprocessor and touch pad assemblies.
• Nylon coated racks against rust (available on select
models).
Limited Twenty-Year Warranty —
Tub and Door Liner
From the date of original purchase through the
twentieth year, should the tub develop a water leak in
normal home use, the dishwasher will be replaced free
of charge for the part itself, with the owner paying all
other costs, including labor, mileage, transportation,
trip and diagnostic charges, if required.
From the date of original purchase through the
twentieth year, should the door liner develop a water
leak in normal home use, repair or replacement of the
door liner will be made free of charge for the part
itself, with the owner paying all other costs, including
labor, mileage, transportation, trip and diagnostic
charges, if required.
PLEASE NOTE: These full warranties apply only when
the dishwasher is located in the United States or
Canada. Dishwashers located elsewhere are covered
by the limited warranties only, including a limited
warranty for parts which fail during the first year.
Canadian Residents
These warranties cover only those dishwashers
installed in Canada that have been listed with
Canadian Standards Association unless the
dishwashers are brought into Canada due to transfer
of residence from the United States to Canada.
The specific warranties expressed above are the ONLY
warranties provided by the manufacturer. These
warranties give you specific legal rights, and you may
also have other rights that vary from state to state.
Use and Care Guides, service manuals and parts information are available from Maytag Services
Maytag • 403 West Fourth Street North • P.O. Box 39 • Newton, Iowa 50208
What is Not Covered By These Warranties:
1. Conditions and damages resulting from any of the following:
a. Improper installation, delivery, or maintenance.
b. Any repair, modification, alteration, or adjustment not
authorized by the manufacturer or an authorized servicer.
c. Misuse, abuse, accidents, unreasonable use, or acts of God.
d. Incorrect electric current, voltage, or supply.
e. Improper setting of any control.
2. Warranties are void if the original serial numbers have been
removed, altered or cannot be readily determined.
3. Products purchased for commercial or industrial use.
4. The cost of service or service call to:
a. Correct installation errors.
b. Instruct the user on the proper use of the product.
c. Transport the appliance to the servicer and back.
5. Consequential or incidental damages sustained by any person
as a result of any breach of these warranties.
Some states do not allow the exclusion or limitation of consequential
or incidental damages, so the above exclusion may not apply.
To be eligible for Warranty Service you must:
1. Present the original bill of sale, delivery slip or some other
appropriate payment record with date.
2. Be within the stated warranty period.
3. For new appliances sold with new homes - the builder is to
provide the appliance bill of sale to the buyer. The warranty
period will begin on the appliance purchase date unless proof
of the closing date on the new home is provided as well.
If you need service, first see the Troubleshooting section in your Use
and Care Guide or call Amana Customer Assistance at
1-800-843-0304 USA or 1-866-587-2002 Canada.
To Obtain Warranty Service
To locate an authorized service company in your area contact the
Amana dealer from whom your appliance was purchased or call
Maytag Services SM , Amana Customer Assistance. Should you not
receive satisfactory warranty service, please call or write:
Maytag Services SM
Attn: CAIR ® Center
P.O. Box 2370, Cleveland, TN 37320-2370
U.S. 1-800-843-0304
Canada 1-866-587-2002
U.S. customers using TTY for deaf, hearing impaired or
speech impaired, call 1-800-688-2080.
Note:
When contacting Maytag Services
Assistance about a service problem, please include the following:
a. Your name, address and telephone number.
b. Model number and serial number (found on the left-hand
side of the tub) of your appliance.
c. Name and address of your dealer.
d. A clear description of the problem you are having.
e. Water hardness, detergent brand and amount, water
temperature and cycle used.
f. Proof of purchase with date.
15
SM , Amana Customer
, Amana Customer Assistance.
SM