FAX Option Type 3030 Operating Instructions Facsimile Reference <Basic Features> Getting Started Faxing Using Internet Fax Functions Programming Troubleshooting Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in the “General Settings Guide”...
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Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Notes Some illustrations in this manual might be slightly different from the machine.
❖ FCC Requirements 1. This equipment complies with Part 68 of the FCC rules and requirements adopted by the ACTA. On the cover of this equipment is a label that contains, among other information, a product iden- tifier in the format US:AAAEQ##TXXXXX. If requested, this number must be provided to the telephone company.
Manuals for This Machine The following manuals describe the operational procedures of this machine. For particular functions, see the relevant parts of the manual. Note ❒ Manuals provided are specific to machine type. ❒ Adobe Acrobat Reader/Adobe Reader is necessary to view the manuals as a PDF file.
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❖ Scanner Reference (PDF file - CD-ROM 1) Describes operations, functions, and troubleshooting for the machine’s scan- ner function. ❖ Manuals for DeskTopBinder Lite DeskTopBinder Lite is a utility included on the CD-ROM labeled “Scanner Driver and Document Management Utility”. •...
TABLE OF CONTENTS Manuals for This Machine ..................i NOTICE ........................1 Important Safety Instructions ................3 Caution........................3 How to Read This Manual ..................4 Symbols ........................4 Names of Major Functions ..................5 1. Getting Started Control Panel......................7 Reading the Display ....................9 Reading the display panel and using keys ............10 User Authentication....................12 User Code Authentication (using the control panel) ..........12...
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Scan Settings .......................34 Resolution ........................34 Original Type......................35 Image Density (Contrast) ..................36 Mixing Scan Settings for a Multiple Page Original ...........38 When placing originals on the exposure glass ............38 When placing originals in the optional Auto Document Feeder (ADF) ....38 Specifying a Destination ..................39 Entering a Fax Number ....................39 Pause ........................40 Tone ........................40...
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4. Programming Initial Settings and Adjustments ................83 Programming......................84 Editing ........................86 Deleting ........................87 Programming Destinations in the Address Book ..........89 5. Troubleshooting Adjusting the Volume ..................91 When the {Facsimile} Key Is Lit in Red..............93 When Toner Runs Out ..................94 Error Messages and Their Meanings ..............95 Solving Problems....................101 When Things Don't Go as Expected ..............
NOTICE Note to users in the United States of America -Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential in- stallation.
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-Notice about the Telephone Consumer Protection Act (Valid in USA only) The Telephone Consumer Protection Act of 1991 makes it unlawful for any per- son to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending ma-...
Important Safety Instructions IMPORTANTES MESURES DE SÉCU- Caution RITÉ Certalnes mesures de sécurité doivent When using your telephone equip- être prises pendant l’utilisation de ment, basic safety precautions should matérial téléphonique afin de réduire always be followed to reduce the risk les risques d’incendle, de choc électrique of fire, electric shock and injury to et de blessures.
How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury if you misuse the machine without following the instruc- tions under this symbol.
Names of Major Functions This machine's major functions are referred to in this manual as follows: • Internet Fax (by specifying an e-mail address) → Internet Fax • Internet Fax (by specifying an IP address) → IP-Fax...
1. Getting Started Control Panel The actual machine control panel may differ from this illustration depending on installed optional units. This illustration has all options installed. AJC101S Communicating indicator Indicators Lights during transmission or reception. Shows errors and machine status. L: Service Call indicator Confidential file indicator x: Misfeed indicator...
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Getting Started {Clear Modes} key Function status indicators Press to cancel the current settings. • When lit green, the corresponding function is active. On indicator • When lit red, the corresponding function This indicator lights when the operation is interrupted. Press the respective key, switch is turned on.
Control Panel {Start} key Press to start faxing, or printing reports, or lists. Reading the Display The display guides you through operations, shows messages, machine status, and destinations registered in the destination lists. See “Fax Destination”, Gen- eral Settings Guide. If you press the {Facsimile} or {Clear Mode} key during operation, this machine enters fax standby mode.
Getting Started Reading the display panel and using keys Display contents will differ depending on installed optional units. ❖ Initial Display AJC102S Allows you to select scanning Note conditions and sizes. ❒ To use the Internet Fax or IP-Fax function, the optional HDD and Displays the date and time, the printer/scanner unit are required.
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Control Panel Displays messages and the machine Displays various sending functions. status. See p.20 “Transmission Modes”, p.62 “Sub Transmission Mode”, Fac- Displays the entered number of a simile Reference <Advanced Fea- destination. When adding destina- tures> , p.134 “Storing a Document”, tions using the number keys, press Facsimile Reference <Advanced Fea- [Add].
Getting Started User Code Authentication (using a User Authentication printer driver) If user authentication (User Code Au- If user authentication is set, specify thentication, Basic Authentication, the user code in the printer properties Windows Authentication, LDAP Au- of a printer driver. For details, see the thentication, or Integration Server printer driver Help.
Control Panel Log off (using the control panel) Login (using a Web browser) Use the following procedure to log off Use the following procedure to log on when Basic Authentication, Windows when user authentication is set. Authentication, LDAP Authentica- Note tion, or Integration Server Authenti- ❒...
2. Faxing Placing Originals ❖ How to place A5 and B5 JIS size Place the originals on the exposure glass or the Auto Document Feeder originals (ADF) in the proper way according to the type of paper shown in the dia- gram.
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Faxing ❒ If an original jams, press the {Clear/Stop} Note key, and then carefully remove the ❒ To scan multiple originals using the original. Auto Document Feeder (ADF), set ❒ Make sure that all ink, correcting originals in a stack. fluid etc., has completely dried be- ❒...
Placing Originals ❖ Area Reference Enter the area to be scanned. Only For how to place two-sided originals, the area in the specified size is see p.63 “Two-Sided Transmission scanned regardless of the actual (Double-Sided Transmission)”, size of a placed original. See p.160 Facsimile Reference <Advanced Fea- “Programming, Changing and De- tures>...
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Faxing Select the scan area. Specifying programmed sizes A Press [Area 1] or [Area 2]. Specifying standard sizes A Press [Regular]. B Press [OK]. B Press the size of the originals to be sent, and then press [OK]. “Area 1” or “Area 2” is shown above the highlighted [Scan Ar- ea].
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Placing Originals Specifying Auto Detect A Make sure that [Auto Detect] is selected. If it is not, press [Auto Detect]. B Press [OK]. “Auto Detect” is shown above [Scan Area]. Specify a destination and press the {Start} key.
Faxing Transmission Modes There are two types of transmission: Switching between Memory • Memory Transmission Transmission and Immediate • Immediate Transmission Transmission ❖ Memory Transmission Transmission starts automatically Check the display to see which mode after the original is stored in mem- is currently active.
Memory Transmission Memory Transmission ❒ The number of pages you can store Memory transmission mode has stan- dard fax, Internet Fax and IP-Fax. in memory depends on the origi- nal images and the scan settings. Important You can store up to 320 standard ❒...
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Faxing Reference Make the scan settings you require. p.39 “Entering a Fax Number” p.41 “Entering an E-mail Ad- dress” p.43 “Entering an IP-Fax Desti- nation” p.45 “Using the Destination List to Specify Single or Group Des- tinations” p.47 “Chain Dial”, Facsimile Ref- Reference erence <Advanced Features>...
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Memory Transmission Specify a destination. -Sending multiple originals using the exposure glass Make sure that [Memory TX] is se- lected. Place the first page of the original face down on the exposure glass. Specify a destination. Make the scan settings you require. Note Press the {Start} key.
Faxing -Checking the transmission -Broadcasting sequence settings If you dial several destinations for the same document (broadcasting), the You can check the transmission set- documents are sent in the order in tings (e.g. destination and transmis- which they were dialed. If the fax sion mode) on the display.
Canceling a Memory Transmission Canceling a Memory Transmission You can cancel the mode using the same Note procedure in the following cases: ❒ You can also cancel scanning by • Fax Destination, Internet Fax Des- pressing [Stop Scanning]. tination, and IP-Fax Destination ❒...
Faxing Select the file you want to cancel. Before the Transmission Is Started Use this procedure to cancel a trans- mission after the original is scanned. To cancel transmission to some desti- nations that a fax is sent to, see p.20 “Deleting a Destination”, Facsimile Reference <Advanced Features>...
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Canceling a Memory Transmission Press [Stop Transmission]. Note ❒ To cancel another file, repeat steps ❒ To cancel stopping transmission, press [Save]. Press [Exit]. The standby display appears.
Faxing Immediate Transmission Limitation Select the scan settings you require. ❒ Internet Fax is executed in only Memory Transmission that starts transmission automatically after storing documents in memory. If you specify Immediate Transmis- sion in Internet Fax, the mode is switched to Memory Transmission while an e-mail address is being entered.
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Immediate Transmission Press the {Start} key. The machine dials a destination. Note ❒ Do not lift the ADF while using it to scan originals. After transmission, the standby display appears. -Sending multiple originals using the exposure glass Make sure that [Immed. TX] is select- Place the first page face down on the exposure glass.
Faxing Canceling an Immediate Transmission Note Before You Have Pressed the ❒ You can also cancel an Immedi- {Start} Key ate Transmission by pressing [Stop Transmission]. Use this procedure to cancel a trans- ❒ If the transmission finishes while mission before pressing the {Start} you are carrying out this proce- key.
Confirming Transmission Confirming Transmission You can confirm transmission by the Immediate Transmission display, report, or e-mail. You can confirm the result with an Immediate TX Result Report. Confirming on Display Select to print this report in User Pa- Use the TX File Status. See p.31 “Check- rameters.
Faxing Preparation Confirming by Report and E- You must first register the e-mail mail addresses of the destinations the report is to be sent to on the desti- You can confirm transmission results nation list. See “Fax Destination”, using both the E-mail TX Results General Settings Guide.
Confirming Transmission ❒ You can select whether to include Immediate TX Result Report part of the original image on the re- port. See p.167 “User Parameters”, (Immediate Transmission) Facsimile Reference <Advanced Fea- tures> (switch 04, bit 7). If you turn this report on, a report is ❒...
Faxing Scan Settings ❖ Detail (8 x 7.7 lines/mm, 200 x 200 dpi) You may want to send many different types of fax documents. Some of these Select for originals containing may be difficult to reproduce at the small characters or when you re- receiver's end.
Scan Settings ❒ When using Internet Fax transmis- Original Type sion, documents are sent at “De- tail” resolution, even if you have If the original contains photographs, specified “Super Fine”. To send a illustrations, or diagrams with com- document at “Super Fine”, config- plex shading patterns or grays, select ure the Full Mode when register- the appropriate original type to opti-...
Faxing ❖ Combined Auto and Manual Image Press [Original Type]. Density You can only adjust image density for photographs, illustrations, or diagrams if the original has a dark background. You can select one of seven image density levels. Note ❒ Selecting [Text] or [Text / Photo] for the original type causes [Auto Image Select the original type you require, Density] to be selected.
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Scan Settings Manual Image Density A Make sure that [Auto Image Densi- ty] is not selected. If it is select- ed, press [Auto Image Density] to turn it off. B Press [iLighter] or [Darkerj] to adjust the density. The square moves. Combined Auto and Manual Image Density A Select the [Auto Image Density].
Faxing Select the image density, resolution, Mixing Scan Settings for a and original type. Multiple Page Original When sending an original of several pages, you can select a different im- age density, resolution, and original type setting for each page. Place the original, select the scan set- tings for the first page, dial, and then press the {Start} key as you would...
Specifying a Destination Specifying a Destination You can specify the destination using Entering a Fax Number one of four methods. ❖ Fax number Enter numbers directly using the key p.39 “Entering a Fax Number” pad on the right side of the control panel.
Faxing Pause Tone Press the {Pause/Redial} key when di- This function allows a machine con- aling or storing a number to insert a nected to a pulse dialing line to send pause of about two seconds. tonal signals (for example if you want to use a special service on a tone dial- ing line).
Specifying a Destination Using the {Tone} key with On Hook Entering an E-mail Address Dial When using Internet Fax transmis- Press the {On Hook Dial} key. sion, specify the e-mail address in place of the fax number. See p.59 “In- ternet Fax Functions (by Specifying an E-mail Address)”.
Faxing Enter the e-mail address destina- When bypassing the SMTP server tion and then press [OK]. To bypass the SMTP server when sending fax documents, specify desti- nations as follows: Preparation Program the host name of the oth- er party on the DNS server in ad- vance.
Specifying a Destination Enter the IP-Fax destination, and Entering an IP-Fax Destination then press [OK]. When using IP-Fax transmission, Note specify the IP-Fax destination (IP ad- ❒ If you have set both of “Enable dress, host name, or alias telephone H.323”...
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Faxing Note ❒ When you enter a destination via a -IP-Fax destination gateway (G3 fax connected to the Depending on the network to which public telephone line, etc.) into the this machine is connected or this ma- Address Book or Destination List, chine's configuration, enter the IP-Fax you must specify its machine tele- destination as follows:...
Specifying a Destination Press [Names] and enter any neces- Registering Entered sary information. Destinations to the Address Book You can register a fax number, e-mail address, or IP-Fax destination to the Address Book. When registering a destination direct- ly entered or displayed on the Redial screen in the Address Book, [ProgDest] appears in the destination field.
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Faxing Limitation Switching the titles of destination ❒ Group destination can be used only lists for Memory Transmission; it cannot A Press be used for Immediate Transmission. , the magnifier icon. The machine automatically chang- B Press [Switch Title]. es to Memory Transmission when C Select the type of the title, and you use group destination.
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Specifying a Destination ❒ If a destination where a fax Specifying group destinations number, e-mail address, or IP-Fax number is not pro- A Press the Destination key pro- grammed is included in the grammed with the desired group. specified group, the “ sp e c if i e d g r o up c o n- tains some invalid des- tination(s).
Faxing Searching for a Destination Use this procedure to search through Search by Destination Name the destination lists for a particular destination. Press , the magnifier icon. ❖ Search by Destination Name p.48 “ S earch by Destination Name” ❖ Search by Fax Number p.49 “Search by Fax Number”...
Searching for a Destination Note Search by Fax Number ❒ If you enter a wrong destination name, press [←] or [→] and Press , the magnifier icon. [Backspace] or [Delete All], and then enter the destination name again. Confirm the entered character and press [OK].
Faxing Note Search by E-mail Address ❒ If you enter a wrong number, press [←] or [→] and [Clear], and Press , the magnifier icon. then enter the number again. Confirm the entered fax numbers and press [OK]. Press [Advanced Search]. A search-in-progress message ap- pears.
Searching for a Destination Note Search by IP-Fax Destination ❒ If you enter a wrong e-mail ad- dress, press [←] or [→] and Press , the magnifier icon. [Backspace] or [Delete All], and then enter the e-mail address again. Confirm the entered characters and press [OK].
Faxing Note Search by LDAP Server ❒ If you enter a wrong destination, press [←] or [→] and [Backspace] Press , the magnifier icon. or [Delete All], and then enter the destination again. Confirm entered IP-Fax destination and press [OK]. Press [Search LDAP].
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Searching for a Destination Enter a partial string for each search Press [Search Criteria] for each con- condition. dition, and then select the search criteria. Note ❒ Conditions (Name, E-mail Ad- Note ❒ The meanings of the search cri- dress, Fax Number, Company Name, and Department Name) teria are as follows: are those programmed in the...
Faxing Press [OK]. Specifying a Registration Note Number ❒ Although one user can program multiple e-mail addresses, only Use this procedure to select a destination one address can be retrieved by by specifying a registration number. the search. The address re- Press to switch the destina- trieved by the search depends...
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Searching for a Destination Note ❒ The title word key switches to the destination list to which the specified destination is pro- grammed. ❒ If the “ Cannot find the spec- ” ified Registration No. message appears, the specified registration number is wrong. Press [Exit], check the registra- tion number again, and then fol- low the procedure from step...
Faxing Reception There are two ways you can set up the Switching the Reception Mode machine to handle incoming calls: • Manual Reception (the optional hand- You can switch reception modes using set or an external telephone required) Reception Settings in the Facsimile •...
Reception Select the reception mode, and then press [OK]. The standby display appears. Note ❒ To cancel the selection, press [Can- cel]. Receiving a Fax in Manual Reception Mode When the machine rings, pick up the optional handset or the hand- set of the external telephone.
3. Using Internet Fax Functions There are two types of Internet Fax function. • Internet Fax functions. See p.59 “Internet Fax Functions (by Specifying an E- mail Address)”. • IP-Fax function. See p.77 “Internet Fax Functions (by Specifying an IP Ad- dress)”.
Using Internet Fax Functions Limitation ❒ To send Internet Fax documents, in the Facsimile Features menu, under E- mail Settings, set [Internet Fax Settings] to [On]. However, documents can still be forwarded or delivered to Internet Fax destinations even if [Off] is selected. ❒...
Internet Fax Functions (by Specifying an E-mail Address) Functions Not Supported by E-mail Transmission The following functions are supported with standard fax transmission, but not with Internet Faxing. • Immediate Transmission • Confidential Transmission • ID Transmission • Polling Transmission •...
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Using Internet Fax Functions Note ❒ If you program a destination in the Address Book using Web Image Monitor, program the T.37 full mode supporting machine as the T.37 full mode desti- nation. See p.125 “Programming Destination Information from Web Brows- er”, Facsimile Reference <Advanced Features>...
Sending Internet Fax Documents Sending Internet Fax Documents ❖ Enter Text You can send Internet Fax documents only by Memory Transmission. If you Allows you to enter the text to be specify Immediate Transmission in transmitted. Internet Fax, the mode is switched to Note Memory Transmission when one e- ❒...
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Using Internet Fax Functions Limitation Press to switch the destination ❒ When available memory is low, to e-mail address. you may not be able to send Inter- net Fax documents. Note ❒ Because the machine sends docu- ments as e-mail messages with an attached TIFF-F image, viewer ap- plications are required in order to view documents when they are re-...
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Sending Internet Fax Documents B Select the subject from the dis- When you set an e-mail option, press played list. [Sub TX Mode]. The selected subject appears in If you are not setting e-mail options, the manual input column. proceed to step Press [E-mail Options].
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Using Internet Fax Functions D After entering the subject, press To enter the text [OK]. A Press [Change] for Enter Text. Reference B Select a text, and then press [OK]. “Entering Text”, General Set- tings Guide Entered characters appear in the manual input column.
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Sending Internet Fax Documents Select the scan settings you require. To set BCC transmission A Select [Yes] or [No] for BCC TX. Note ❒ When using Internet Fax trans- Press [OK]. mission, documents are sent at “Detail” resolution, even if you specify “Super Fine”.
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Using Internet Fax Functions Reference Note ❒ Pressing p.41 “Entering an E-mail Ad- switches the desti- dress” nation list between fax number, e-mail address, and IP-Fax number. p.45 “Using the Destination List ❒ To add another destination, repeat to Specify Single or Group Des- tinations”...
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Sending Internet Fax Documents -About the E-mail Subject -E-mail Text If you send an e-mail without specify- When Internet Fax e-mail is sent to ing a subject, a subject is automatical- computer, the following information ly inserted. Subjects differ depending is always inserted in the e-mail text.
Using Internet Fax Functions Note Bypassing the SMTP Server ❒ When you specify destinations di- rectly using the keypad, you can You can send Internet Fax documents specify whether or not to use the directly to their destinations without SMTP server for each destination. going through the SMTP server.
Sending Internet Fax Documents ❒ Reception notice results are only Confirming Reception shown in the Journal. The Result column in all other files, lists, and When Reception Notice is set under transmission reports show “- -”. “E-mail Options”, the receiver sends ❒...
Using Internet Fax Functions Canceling Transmission of an Internet Fax When fax, Internet Fax, and IP-Fax Press the {Clear/Stop} key. destinations are specified simulta- neously, as well as only a fax or IP- Fax destination is specified, you can cancel transmission using the same method.
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Canceling Transmission of an Internet Fax Select the file you want to cancel. Note ❒ If the desired file is not shown, press [UPrev.] or [TNext] to find it. ❒ There are cases when a destina- tion may not be selected as the destination appears as “*”, de- pending on the security settings.
Using Internet Fax Functions Receiving Internet Fax Documents You can receive e-mail documents by Auto E-mail Reception Internet Fax. There are two methods of receiving e- When this function is turned on, the mail: Auto E-mail Reception and machine periodically checks the e- Manual E-mail Reception.
Receiving Internet Fax Documents Manual E-mail Reception The following operation allows you to receive e-mail at all times. Preparation Program the Manual E-mail RX function to a Quick Operation key beforehand. See p.145 “General Settings/Adjustment”, Facsimile Reference <Advanced Features> . Press [Manual E-mail RX].
Using Internet Fax Functions Received Images Here is an example of an Internet Fax document sent from this machine and re- ceived on a computer using an Outlook Express e-mail application. The received image varies according to the e-mail application. AJC004S E-mail transmitted without speci- Subject...
Internet Fax Functions (by Specifying an IP Address) Internet Fax Functions (by Specifying an IP Address) The optional HDD and printer/scanner unit are required. The IP-Fax function sends or receives documents between two facsimiles direct- ly via a TCP/IP network. This function has the following advantages and is suit- able for communication within the same LAN: •...
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Using Internet Fax Functions AJC005S Note ❒ To use IP-Fax functions, this machine must be connected to a LAN and set up correctly under IP-Fax Settings. See p.150 “IP-Fax Settings”, Facsimile Refer- ence <Advanced Features> . ❒ IP-Fax supported by this machine is ITU-T Rec. T.38 compliant.
Internet Fax Functions (by Specifying an IP Address) -Terminology ❖ H.323 A multimedia communication protocol that sends or receives files via one-to- one communication over a LAN or the Internet. ❖ SIP A communication control protocol for Internet telephone that utilizes VoIP (which converts voice information to IP packets) and is equipped with func- tions such as creating, modifying, and terminating sessions with one or more participants.
Using Internet Fax Functions Sending by IP-Fax IP-Fax function uses TCP/IP (LAN or Press to switch the destination Internet), and the same procedures as to IP-Fax number. the standard fax function. Functions available in both standard and IP-Fax transmission can be used in generally the same manner.
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Sending by IP-Fax To add a destination, press [Add]. Note ❒ When using a destination list, multiple destinations are added automatically and you need not press [Add]. ❒ To be extra sure a destination is added, in User Parameters you can set the machine so that [Add] must be pressed each time a destination is added.
4. Programming Initial Settings and Adjustments ❒ You can set whether or not to You can send information to the other party when transmitting or receiving print a Fax Header using [Fax a fax document. This information is Header Print] under Options . See shown on the display of the other ma- p.74 “Fax Header Print”, Fac- chine and printed as a report.
Programming ❖ Own Fax Number (facsimile number Press [Program Fax Information]. of sender) The sender's Own Fax Number is sent to the other party when send- ing a fax using a G3 line. The re- ceived facsimile number is shown on the display of the other machine and printed in a report.
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Initial Settings and Adjustments Programming an Own Name Programming an Own Fax Number A Press [Own Name]. A Press [Own Fax Number]. B Press [Own Name]. B Select line type to program. C Enter an own name, and then press [OK].
Programming Press [Exit]. Press [Fax Header], [Own Name], or [Own Fax Number] to edit. Press the {User Tools/Counter} key. The standby display appears. Editing Note ❒ The following procedure explains how to edit Own Name, as an example of editing. Press the item you want to edit.
Initial Settings and Adjustments Press [OK]. Deleting Note ❒ The following procedure explains how to delete Own Name, as an ex- ample of deleting. Press the {User Tools/Counter} key. Note ❒ When specifying your own fac- simile's number, press [OK]. Press [Exit].
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Programming Press [Program Fax Information]. Press [Backspace] or [Delete All], and then press [OK]. Press [Fax Header], [Own Name], or Note [Own Fax Number] to delete. ❒ When specifying your own fac- simile's number, press [Clear] or the {Clear/Stop} key, and then press [OK].
Programming Destinations in the Address Book Programming Destinations in the Address Book You can program fax numbers, e-mail addresses, IP-Fax numbers, and folder destinations using Address Book Management in Administrator Tools in the System Settings menu. You can also register programmed fax numbers, e-mail addresses, IP-Fax numbers, and folder destinations in a Group.
5. Troubleshooting Adjusting the Volume You can change the volume of the fol- Press the {User Tools/Counter} key. lowing sounds that the machine makes. ❖ On Hook Mode Heard when the {On Hook Dial} key is pressed. ❖ At Transmission Heard when the machine sends a document.
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Troubleshooting Press [Lower] or [Louder] for each item, and then press [OK]. Note ❒ You can hear the actual volume by pressing [Check]. ❒ If you press [Cancel], the volume setting is canceled. The display returns to that of step Press the {User Tools/Counter} key.
When the {Facsimile} Key Is Lit in Red When the {Facsimile} Key Is Lit in Red If this key is lit, press the key to enter the facsimile mode. Then, refer to the fol- lowing table and take the appropriate action. ZLBS010N Problem Solutions...
Troubleshooting When Toner Runs Out When the machine has run out of ton- er, the indicator on the display lights. Note that even if there is no toner left, you can still send fax documents. Important ❒ If number of communications exe- cuted after the toner has run out and not listed in the automatically- output Journal exceeds 200, com-...
Error Messages and Their Meanings Error Messages and Their Meanings If there is an error, one of the following messages may appear on the display. If other message appears, follow the message. Message Causes and solutions Use of this function is restricted. Ask the ad- You do not have the privileges ministrator.
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Troubleshooting Message Causes and solutions The Copy or Document Server function is in Cannot scan to send fax message use. To cancel the job in process, do the follow- as scanner is in use for other ing, and then try faxing again. function.
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Error Messages and Their Meanings Message Causes and solutions Registering of user name is rejected by SIP Check whether there are any net- server. work problems. • Check that the SIP server address and user [13-17] name are correctly programmed in IP-Fax Settings under Facsimile Features.
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Troubleshooting Message Causes and solutions E-mail transmission was refused by SMTP au- Check whether there are any net- thentication, POP before SMTP authentication work problems. or login authentication of the computer in [14-09] which the folder for transfer is specified. •...
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Error Messages and Their Meanings Message Causes and solutions Cannot log on to the POP3/IMAP4 server. Check whether there are any net- work problems. • Check that the user name and password of the Fax E-mail Account are correctly pro- [15-02] grammed using File Transfer under Sys- tem Settings.
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Troubleshooting Message Causes and solutions Cannot log on to the POP3/IMAP4 server. Check whether there are any net- work problems. • Check that the user name and password of the Fax E-mail Account are correctly pro- [15-12] grammed from File Transfer under System Settings.
Solving Problems Solving Problems This table lists some common problems and their solutions. Problem Causes and solutions Reference Background of received imag- Adjust scan density. p.36 “Image Density (Con- es appears dirty. Images from trast)” the back of the page appear. Printed or sent images are The ADF or exposure glass is “Maintaining Your Machine”,...
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Troubleshooting Problem Causes and solutions Reference Transmission is possible, The setting of the terminal though receiving is impossi- adaptor used for ISDN con- ble. nection is incorrect. Check the setting. Receiving is possible, though The setting of the terminal transmission is impossible. adaptor used for ISDN con- nection is incorrect.
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Solving Problems Problem Causes and solutions Reference All fax documents stored in When about one hour passes p.202 “Turning Off the Main memory have been lost. Those after power to the machine is Power / In the Event of Power documents include ones turned off, all fax documents Failure”, Facsimile Reference...
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Troubleshooting Problem Causes and solutions Reference Although a group specifica- A maximum of 500 parties can “Registering a Destination to tion was set for the following, be specified for a group. a Group”, General Settings reception was not possible. Check if there are over the Guide specified numbers registered Receiving Station for Transfer...
When Things Don't Go as Expected When Things Don't Go as Expected I Want... Operation Reference to cancel a Memory Transmis- If the original is being p.25 “Canceling a Memory sion. scanned, press [Stop Scanning] Transmission” or the {Clear/Stop} key. If the original is being sent or p.25 “Canceling a Memory if it is in standby, press...
INDEX About the e-mail subject , 69 Darker , 37 Adjusting the volume , 91 Data In indicator , 8 At Dialing , 91 Destination key Specifying a destination , 39 At Printing , 91 Destination list , 39 , 45 At Reception , 91 Detail , 34 At Transmission , 91...