Operating Problems - Fisher & Paykel INTUITIVE IWL12 Installation Instructions And User Manual

Operating Problems

Pressing POWER does not turn the machine on.
Is the power switched on at the wall?
Unplug the machine from the wall. Wait 60 seconds, plug back in and turn the power back
on again.
Could your household power supply be at fault? Try plugging in another electrical appliance.
Pressing START/PAUSE does not start the fill.
Are both hot and cold taps turned on?
Are the inlet hose screens blocked?
FILLING continuously.
Check that the machine is not siphoning (refer to page 4).
NOT SPINNING properly.
Is the load out of balance? (Refer to pages 17, 19, and 27).
Check the machine is level and does not rock (refer to page 5).
It may have a suds build-up (refer to page 34).
SPIN SPEED sounds slower than it should.
The clothes are unevenly distributed in the wash bowl; your washer has compensated by
lowering the spin speed.
Wrong WATER LEVEL when using Auto water level.
It may still be in the Auto fill mode (refer page 17).
Some loads do not suit Auto Water Level e.g. pillows, bedding, large bulky, garments, manually
select the water level. (Refer to page 18 to adjust the Auto fill level).
WASH WATER Temperature is not warm.
The Intuitive Eco™ washer fills in two stages. The first phase of the wash fills with water at the
temperature you have selected. The second phase of the wash uses cool water to finish the fill,
so the final wash water temperature will be much cooler than the temperature you selected.
(Refer Eco Active™ page 11).
Too many SOAP SUDS.
During the detergent activating wash of an Eco Active™ wash the waterfall effect of the water
generates generous amounts of foam. Check the foam level during the agitation phase of the
wash. (Refer Detergent page 28).
Try using less detergent. Try a low sudsing, front loader detergent.
SMALL PUDDLE of water coming from under the machine.
The water level is too high for the amount of clothes. This has caused excessive splashing
resulting in water spilling onto the floor. Use a lower water level.
Large bulky garments (e.g. pillows, duvets/doona) can cause splashing. Wash on the DUVET/
DOONA cycle or the HANDWASH cycle. Manually select the water level to suit the load size.
If the problem persists contact your Fisher & Paykel Dealer or Authorised Service Agent.
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