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WARNING
Under no circumstance should you try to repair this unit yourself, as this will invalidate the warranty. Do not open the unit
as there is a risk of electric shock.
If a fault occurs, fi rst check the points listed below before taking the unit for repair. If you are unable to remedy the prob-
lem by following these hints, consult the KOGAN customer service team for help.
Note
= The following appearances are not the unitʼs problem.
- The sound comes from the discʼs running.
- The distortion during search process.
PROBLEM
No power.
The unit does not respond.
Turn to Standby mode automatically
Remote Control does not work
Disc does not play.
Invalid logo appears on screen.
Play mode differs from the Setup Menu
selection
No HDMI output
The images from this unit do not appear
on the television screen
The resolution is not good for the unit
The screen ratio cannot be changed
No sound
The sound is not good
Cannot switch audio or subtitle
Forgot password
Alternative soundtrack and subtitles
cannot be selected.
=Make sure the AC outlet has power.
=Insert the Power Cord securely into the known active AC outlet.
=Press [
] button on the front of the panel to turn on the unit.
=There is a technical problem. Press [
Control for 5 seconds to restart the unit.
=Power off the unit, then power on and restart it.
= The unit default setting is: Screen Saver automatically if there is no
operation for more than 9 minutes. You can change the default setting in
Home Menu.
=Aim the remote control directly at the IR sensor on the front of the panel.
=Remove any obstacles between the unit and remote control.
=Batteries are weak, replace the batteries.
=Ensure that the disc is installed with the label side facing up.
=Check the region number of the BD/DVD.
=The feature or action cannot be completed at this time because:
1. The BD/DVDʼs software restricts it.
2. The BD/DVDʼs software doesnʼt support the feature.
3. The feature is not available at the moment.
=Some of the functions selected in the Setup Menu may not work prop-
erly if the disc is not encoded with the corresponding function.
=Check the connection between the TV and the HDMI terminal of the unit.
=Check if your TV supported 720p/1080i/1080p/1080p24 HDMI input
resolution.
=Make sure that the television is connected to the VIDEO OUT terminal,
COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on this
unit.
=Make sure that the televisionʼs input setting (e.g., VIDEO 1) is correct.
=Reset the resolution in Home Menu-Display Setting-TV-Resolution,
refer to page 21.
=The screen ratio is fi xed on your BD/DVDs.
=Use the television to change the aspect. Refer to your televisionʼs oper-
ating instructions.
=Check the audio connections.
=Make sure you have selected the correct Digital Output in the Setup
Menu - Audio settings.
=If you have connected a amplifi er/receiver, check the input mode on the
amplifi er/receiver.
=Reset the Speaker Setting in Home Menu-Audio Setting-Speaker Set-
ting according to your speakersʼs situation.
=There are discs for which audio or subtitle cannot be changed because
of how the disc was created.
=The initial password is : "0000".
=The languages are not recorded on the disc.
=You may not be able to use the on-screen menu to change the
soundtrack and subtitles on some discs. Use the discʼs menus to make
changes.
SOLUTION
POWER
] button on the Remote
33
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