Table of Contents

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read "Safety
Information" before using the machine.
Before Using the Machine
1
2
Basics
Printing Functions
3
Troubleshooting
4
User Tools
5
Remarks
6
Specifications
7
DX 3243 / DX 3443

Operating Instructions

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Summary of Contents for Ricoh DX 3243

  • Page 1: Operating Instructions

    DX 3243 / DX 3443 Operating Instructions Before Using the Machine Basics Printing Functions Troubleshooting User Tools Remarks Specifications Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read “Safety...
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Important Contents of this manual are subject to change without prior notice.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine ..................1 What You Can Do with this Machine..............2 How to Read this Manual ..................4 Safety Information ....................5 Safety During Operation.....................5 User Information on Electrical & Electronic Equipment ........7 Users in the EU, Switzerland and Norway ..............7 All Other Users......................7 Note for the Battery and/or Accumulator Symbol (For EU countries only)..8 ENERGY STAR Program ..................9...
  • Page 4 3. Printing Functions Printing Functions ....................45 Master Making Density.....................45 Fine Mode ........................46 Preset Reduce/Enlarge ....................46 Erase Border ......................48 Economy Mode ......................49 Memory/Class ......................49 Class Mode (print per class) ..................51 Memory Mode (print per original) ................52 Recall Program ......................54 Class/Year........................58 Combine........................60 Repeat........................62 Skip Feed / A3 Paper Feed..................63 Security Mode ......................65...
  • Page 5 When the Master End Indicator (C) Lights and a Message is Displayed ..99 Master Feeding Cover is Open ................99 Master Tray is Not Set Properly ................99 When the Master Eject Indicator (k) Lights ........... 100 When Other Indicators Light................101 Poor Printing ...................... 102 Dirt on the Back Side of Paper................102 Dirt on the Front Side of Paper (Black Line/Stain) ..........105 Blank Prints or Incomplete Prints ................106...
  • Page 7: Manuals For This Machine

    Manuals for This Machine The following manuals describe the operational procedures of this machine. For particular functions, see the relevant parts of the manual. Note ❒ Manuals provided are specific to machine type. ❒ Adobe Acrobat Reader/Adobe Reader is necessary to view the manuals as a PDF file.
  • Page 8: What You Can Do With This Machine

    What You Can Do with this Machine ❖ Saving Ink (Economy Mode) Below is a quick summary of this ma- chine's features and where to look in See p.49 “Economy Mode”. this manual for more information ❖ Printing per Class (Class Mode) ❖...
  • Page 9 ❖ Repeating Original onto One Print See p.62 “Repeat”. ❖ Skip Feed/A3 Paper Feed Printing See p.63 “Skip Feed / A3 Paper Feed”. ❖ Printing Secret Documents (Security Mode) See p.65 “Security Mode”. ❖ Making Colour Prints See p.69 “Make Colour Prints”. ❖...
  • Page 10: How To Read This Manual

    How to Read this Manual Symbols This manual uses the following symbols: R WARNING: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the "Safety Information" section of About This Ma- chine.
  • Page 11: Safety Information

    Safety Information When using this machine, the following safety precautions should always be fol- lowed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
  • Page 12 R CAUTION: • After you move the machine, use the caster fixture to fix it in place. Other- wise the machine might move or come down to cause an injury. • If you use the machine in a confined space, make sure there is a continuous air turnover.
  • Page 13: User Information On Electrical & Electronic Equipment

    User Information on Electrical & Electronic Equipment Users in the EU, Switzerland and Norway Our Products contain high quality components and are designed to facilitate re- cycling. Our products or product packaging are marked with the symbol below. The symbol indicates that the product must not be treated as municipal waste. It must be disposed of separately via the appropriate return and collection sys- tems available.
  • Page 14: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    Note for the Battery and/or Accumulator Symbol (For EU countries only) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.
  • Page 15: Energy Star Program

    ENERGY STAR Program ❖ ENERGY STAR ® Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations speci- ® fied by the ENERGY STAR Program. ® The ENERGY STAR Program Requirements for Imaging Equipment encourage energy con- servation by promoting energy efficient computers and other office equipment.
  • Page 16: Positions Of Rwarning And Rcaution Labels

    Positions of RWARNING and RCAUTION Labels This machine has labels for RWARNING and RCAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. ANT150S...
  • Page 17: Guide To Components

    Guide To Components ANT046S Front cover Paper feed side plate lock lever Open for access to the inside of the ma- Use to lock or unlock the paper feed side chine. plates. Control panel Side tray fine adjusting dial Operator controls and indicators are lo- Use to shift the paper feed tray sideways.
  • Page 18 ANT043S Exposure glass Paper delivery tray Use to set the original. Completed prints are delivered here. Master eject unit Main switch Open to remove the misfed master. Use to turn the power on or off. Master eject box Drum unit Used masters are stored here.
  • Page 19: Options

    Options Option List Options Model Name Auto Document Feeder (ADF) DF Type 20 Exposure Glass Cover Platen Cover Type 1018 Drum unit Color Drum Type 20 A4 Color Drum Type 20 B4 Tape Dispenser Priport Tape Maker Type 20 Printer Controller Printer Unit VC-20 (Non Network Connecta- ble) Printer Unit Type 4545 (Network Connectable)
  • Page 20: Control Panel

    Control Panel BFU002S {Economy} key B: Load Paper indicator See p.75 “Loading Paper into the Paper Press to save ink. See p.49 “Economy Feed Tray”. Mode”. k: Master Eject indicator {Memory/Class} key See p.100 “When the Master Eject Indica- Press to select Memory or Class mode. tor (k) Lights”.
  • Page 21 {Clear Modes/Energy Saver} key {Original Type} key Press to select Text, Photo, Text/Photo, • Clear Modes Pale, or Pencil mode. See p.39 “Original Press to clear the previously entered job settings. Type”. • Energy Saver {Reduce/Enlarge} key Press to switch to and from Energy Press to reduce or enlarge the image by Saver Mode p.34 “Energy Saver p r e s e t r a t i o s .
  • Page 22: Panel Display

    Panel Display The panel display shows the machine status, error messages, and function menus. Important ❒ Do not subject the panel display to strong impact or a force equivalent to 30N or more, otherwise it could be damaged. Note ❒ When you select an item on the panel display, it is highlighted (e.g. ANT100S Menu for the function selected Machine status or messages...
  • Page 23 Panel Display Layout The basic elements of the panel display are explained below. Understanding their meaning helps you use this machine's features quickly and easily. ❖ Sample display when selecting the {Reduce/Enlarge} key ANT101S Machine status or messages When the {Reduce/Enlarge} key is pressed, the following display is shown. ANT102S Functions and settings available: •...
  • Page 25: Before Using The Machine

    1. Before Using the Machine Originals Recommended Sizes and Weights of Originals ❖ Metric version Where original is placed Original size Original weight Exposure glass Up to A3 Maximum: 297 mm × 432 mm 52–128 g/m Minimum: 105 mm × 128 mm When using an A3 size original, be sure to check the printed paper size and print size, and use the Reduce or Combine functions.
  • Page 26 Before Using the Machine Non compatible originals for the Auto Document Feeder (ADF) Placing the following types of originals in the ADF can cause paper misfeeds or result in damage to the originals. Place these originals on the exposure glass in- stead.
  • Page 27: Print Paper

    Print Paper Print Paper The following limitations apply: Paper Size Paper Weight Metric Inch " × 14" L, 8 " × 11" L, Paper feed tray A3L 47.1 - 209.3 , B4 JIS L, A4 L, " × 8 " LK, 8" × 13" L B5 JIS LK, A5 L, B6 JIS L, A6 L 12.5 - 55.6 lb...
  • Page 28: Non-Recommended Paper

    Before Using the Machine Non-recommended Paper The following types of paper are not recommended for this machine: • Roughly cut paper • Paper of different thickness and types in the same stack • Envelopes heavier than 85 g/m , 22 lb. •...
  • Page 29: Storing Paper

    Print Paper Important ❒ Correct curls in the paper before placing it in the machine. When you cannot correct the paper curl, stack the paper with the curl face down or face up as shown in the illustration. If the paper is curled, it might wrap around the drum or stains might appear.
  • Page 30: Printing Size

    Before Using the Machine Printing Size Maximum print size • Type 1 (A4 drum) model: 210 × 288 mm, 8.3" × 11.3" • Type 2 (B4 drum) model: 250 × 355 mm, 9.8" × 14.0" At low temperatures, the maximum print size may be somewhat smaller. Range that cannot be printed The first 5 mm, 0.2"...
  • Page 31: Basics

    2. Basics Printing Preparations Load paper into the paper feed tray. Using the Paper Feed Tray and Delivery Tray Loading Paper Carefully open the paper feed tray. ANT074S Note ❒ Correct the paper curl before setting the paper. If you cannot do so, stack the paper with the curl face down as shown.
  • Page 32 Basics Make sure that the paper feed Lift the paper delivery end plate side plates touch the paper light- and move it to match the print pa- ly. Shift the lock lever to its origi- per size. nal position. ANT037S TSLY015E Lift the paper delivery end plate and adjust it to match the paper...
  • Page 33 Printing Preparations B Turn the Side Plate Guide to Using the side plate guides the direction shown by the ar- row, and make sure it is fixed. When printing on A4L, 8 "L, B5 JISKLsize paper and thin pa- per, you should attach the side plate guides to the side plates of the Paper Delivery Tray.
  • Page 34: After Printing

    Basics After Printing This section shows you how to return Close the paper feed tray. the paper feed tray and paper deliv- ery tray to their original positions. Folding the Paper Feed Tray and Delivery Tray Remove the paper from the paper feed tray.
  • Page 35 After Printing Move the side plates to the sides, then lower them. ANT036S Close the tray.
  • Page 36: Placing Originals

    Basics Placing Originals When using the exposure glass, place Lower the exposure glass cover. the originals face down. Adjust print settings as necessary, When using the ADF, place the origi- and then press the {Start} key. nals face up. Placing Originals in the Auto Placing Originals on the Document Feeder Exposure Glass...
  • Page 37 Placing Originals Adjust print settings as necessary, and then press the {Start} key. Note ❒ If the next original has been placed in the ADF before the machine stops, that original is fed automatically.
  • Page 38: Basic Procedure

    Basics Basic Procedure When Auto Cycle mode is on, you Press the {Start} key. can process masters and make prints in a single operation. Note ❒ You can process masters and make prints in a single operation. See p.38 “Auto Cycle”. ❒...
  • Page 39: How To Operate

    Basic Procedure Enter the required number of prints using the number keys. -How to operate ❖ To stop the machine during a multi- print run Press the {Clear/Stop} key. ❖ To return the machine to the initial condition after printing Press the {Clear Modes} key.
  • Page 40: Energy Saver Mode

    Basics Energy Saver Mode Auto Reset If the machine has not been operated This machine can be set to return au- for a certain period of time after print- tomatically to its initial condition if it ing, or when you press and hold the has not been operated for a certain pe- {Clear Modes/Energy Saver} key for 3 riod of time.
  • Page 41: Printing On Thick Or Thin Paper

    Printing on Thick or Thin Paper Printing on Thick or Thin Paper When you make prints on thick (127.9 Note to 209.3 g/m , 34.0 to 55.6 lb), stand- ❒ Shift the lever according to the ard (52.3 to 127.9 g/m , 13.9 to 34.0 lb) paper weights as shown in the or thin (47.1 to 52.3 g/m...
  • Page 42 Basics Make sure that the paper feed side When you finish printing, shift plates touch the paper lightly. the feed roller pressure lever to the Standard paper position. ZCTH150E ANT075S When printing onto thin paper A Set the side pads to both sides of the paper feed side plates.
  • Page 43: Separation Pressure Lever Position

    Printing on Thick or Thin Paper Separation Pressure Lever Position To prevent double feed, adjust the paper separation pressure us- ing the separation pressure lever. ANT117S Note ❒ Paper separation pressure can be adjusted according to the pa- per weights as shown in the fol- lowing table.
  • Page 44: Auto Cycle

    Basics Auto Cycle Using the default settings, you can Enter the required number of prints process masters and make prints in a using the number keys. single operation. This is called "Auto Cycle". Make sure the {Auto Cycle} key is lit.
  • Page 45: Original Type

    Auto Cycle Press the {Original Type} key. Original Type Select one of the following four types to match your originals: ❖ Text Specify this if the original docu- ment consists primarily of text. ❖ Text/Photo If the original document contains a ANT016S combination of text and photo- graphs, it is printed using the opti-...
  • Page 46: Sample Print And Adjustment

    Basics Sample Print and Adjustment Once the master making has been Adjusting the Print Image completed, it is possible to confirm the print finish before pressing the Position {Print} mode select key to start the printing process. After master making, you can adjust the print image position to suit your Press the {Proof} key.
  • Page 47 Sample Print and Adjustment Press the left {Image Position} key Press the {Proof} key to check the to move the image forwards, the image position. right key to move it backwards. ANT010S ANT024S Shifting the Image Position to the Right or Left Note ❒...
  • Page 48 Basics ❖ Shifting the image to the left TSLH02JE Note ❒ The image position can be shift- ed up to about 10 mm, 0.4" each way. Each division on the scale is 2 mm, 0.08". ❒ In A3 paper feed mode, adjust the print position to within ±1 mm, ±0.04"...
  • Page 49: Changing The Printing Speed

    Changing the Printing Speed Changing the Printing Speed Use the {W} or {V} key to adjust the speed of the machine with the image density and printing paper. Adjust the print speed using the Speed Keys for the following instances: •...
  • Page 50 Basics...
  • Page 51: Printing Functions

    3. Printing Functions Printing Functions Press the {Start} key. Master Making Density You can adjust the image density to suit your needs. Note ❒ You can specify the image density that is selected by default when the power is turned on. See “Master Making Density”...
  • Page 52: Fine Mode

    Printing Functions Fine Mode Preset Reduce/Enlarge Use the {Fine} key to make clear Use this function to reduce or enlarge prints. originals by a preset ratio. Set your originals. Press the {Fine} key to select Fine mode. GRRATI0E Note ❒ You can select a ratio regardless of the size of the original or the print- ing paper.
  • Page 53 Printing Functions ❖ Inch version Enter the number of prints with the number keys. Ratio (%) Original → Print paper size " × 8 " → 8 " × 14" " × 8 " → 8 " × 11" " × 14" → 11" × 17" —...
  • Page 54: Erase Border

    Printing Functions Enter the number of prints with Erase Border the number keys. This function erases all four margins of the original or paper. ACY068S Note ANT008S ❒ You can specify within a range of 0 Press the {Start} key. to 20mm, 0"...
  • Page 55: Economy Mode

    Printing Functions Press the {Start} key. Economy Mode Use this function to save ink. Note ❒ Prints will appear lighter when Economy mode is used. ❒ The default is Off. To select either “On” or “Off” for Economy mode, see “Economy Mode” on p.112 “4 Initial Settings”.
  • Page 56 Printing Functions ❖ Memory Mode (print per original) ❖ Class/Year Mode You can choose from the following Reference two types of Memory mode: If the use of this machine is not • Normal Memory Mode limited to school or college, you Use to make prints from a can choose to have this mode number of different originals.
  • Page 57: Class Mode (Print Per Class)

    Printing Functions With the number keys, enter the Class Mode (print per class) desired number of classes, and then press the {q} key. Note ❒ You can print for up to 24 combi- nations of number of prints and number of classes. ❒...
  • Page 58: Memory Mode (Print Per Original)

    Printing Functions Press the {OK} key. Memory Mode (print per original) If you are using the optional tape dispenser, turn on the tape dis- Normal Memory Mode penser switch. Note ❒ You can make prints from up to 30 originals at one time. Set your original.
  • Page 59 Printing Functions With the number keys, enter the Stack Memory Mode desired number of prints for each class, and then press the {q} key. Limitation ❒ To use Stack Memory mode, you need to first set Memory Mode to “Stack Mode” using the user tools. See “Memory Mode Setting”...
  • Page 60: Recall Program

    Printing Functions Use the {U}{T} keys to select 7 Recall Program Program/Change Memory, and then press the {OK} key. Note ❒ You can store up to 10 entries for Memory mode with each entry containing settings for up to 30 originals (Normal Memory mode), or settings for up to 30 classes (Stack Memory mode).
  • Page 61 Printing Functions Use the {U}{T} keys to select a Storing Stack Memory Mode Settings number, and then press the {OK} key. Limitation ❒ To use Stack Memory mode, you need to first set Memory Mode to “Stack” using the user tools. See “Memory Mode Setting”...
  • Page 62 Printing Functions Use the {U}{T} keys to select a Storing Class Mode Settings number, and then press the {OK} key. Press the {User Tools} key. Note ❒ If the number is already in use, a message will be displayed asking if you wish to overwrite ANT027S the settings stored.
  • Page 63 Printing Functions Confirm that the settings are cor- Recalling the Stored Settings rect, and then press the {OK} key. Set your original. Press the {Memory/Class} key. Note ❒ To change the stored settings, use the {U}{T} keys to select t h e i t e m t h a t y o u w i s h t o change, and then overwrite us- ing the number keys.
  • Page 64: Class/Year

    Printing Functions Use the {U}{T} keys to select the Class/Year desired school year, and then press the {OK} key. Preparation To use this mode, you need to first register the number of prints re- quired for each class. Registering Class/Year With the number keys, enter the Note number of prints for a class, and...
  • Page 65 Printing Functions Use the {U}{T} keys to select Use the {U}{T} keys to select Class/Year, and then press the Class/Year, and then press the {OK} key. {OK} key. Use the {U}{T} keys to select All, Use the {U}{T} keys to select the and then press the {OK} key.
  • Page 66: Combine

    Printing Functions ❒ If the length of the first original is Press the {Start} key. shorter than 91mm, 3.6" , Combine mode will be disabled. ❒ You can set the machine to auto- matically cancel Combine/Repeat mode once you have finished us- ing it.
  • Page 67 Printing Functions Press the {Combine/Repeat} key. Press the {Start} key. ANT015S ANT017S Use the {U}{T} keys to select Using the Auto Document Feeder when Combine 2, and then press the Combining Originals {OK} key. Place the originals face up in the Auto Document Feeder.
  • Page 68: Repeat

    Printing Functions Use the {U}{T} keys to select Repeat Combine 2, and then press the {OK} key. Use this function to repeat the image twice on the same sheet of paper. Use the {U}{T} keys to select original and paper size, and then press the {OK} key.
  • Page 69: Skip Feed / A3 Paper Feed

    Printing Functions Use the {U}{T}keys to select Re- Skip Feed / A3 Paper Feed peat 2, and then press the {OK} key. Skip Feed If the backs of prints are dirty, you can use the Skip Feed function to make the drum rotate twice instead of once with every sheet of paper fed.
  • Page 70 Printing Functions ❒ The following paper weights are Use the {U}{T}keys to select Skip available for A3 Paper Feed. Feed, and then press the {OK} key. • Type 1 (A4 drum) model: 52.3 and 81.4 g/m • Type 2 (B4 drum) model: 52.3 and 157 g/m ❒...
  • Page 71: Security Mode

    Printing Functions Press the {Start} key. Press the {OK} key. ANT015S ANT022S Security Mode Note ❒ Once Security mode is set, you Use this function to prevent others will not be able to press the {Proof} key or the {Start} key, from accessing your masters and making prints of confidential docu- nor will you be able to pull out...
  • Page 72: Hold Data-In

    Printing Functions Hold Data-in You can select whether or not the ma- chine automatically switches to On- line mode when it receives data from a PC. Press the {Hold Data-in} key to switch it on or off. When the Hold Data-in mode is off, the machine gives priority to data re- ceived from a PC.
  • Page 73: Program

    Program Program Use this function to store up to nine Registering Print Settings frequently used print job settings and to recall them for future use. First specify the print settings that Note you wish to store. ❒ The stored contents will not be cleared even when you turn off the Press the {Program} key.
  • Page 74: Recalling A Program

    Printing Functions Press the {Start} key. Recalling a Program Press the {Program} key. ANT015S ANT006S Use the {U}{T} keys to select Re- call, and then press the {OK} key. Use the {U}{T} keys to select the number to recall, and then press the {OK} key.
  • Page 75: Make Colour Prints

    Make Colour Prints Make Colour Prints Colour drum units (red, blue, green, Note brown, yellow, purple, navy, ma- ❒ If you cannot pull out the drum roon, orange and teal) are available as unit, push the drum unit han- options in addition to the standard dle, then pull out the drum unit.
  • Page 76: Making Colour Prints

    Printing Functions Insert the colour drum unit along Close the front cover. the guide rail. ANT059S ANT053S Note ❒ Make sure that the Cover Open Slide in the drum unit until it locks into position. indicator (M) turns off, and the Color indicator is lit.
  • Page 77: Printing In Two Colours

    Make Colour Prints Press the {Start} key. Printing in Two Colours After printing in one colour, you can print in another colour on the same side of the print. Important ❒ Leave the prints for a while before printing on them again to let the ink dry.
  • Page 78: Combination Chart

    Printing Functions Combination Chart This combination chart shows which modes can be used together. Blank means that these modes can be used together. × means that these modes cannot be used together. Function chosen later × Master Making Density × Original Type ×...
  • Page 79: Troubleshooting

    4. Troubleshooting If Your Machine Does Not Operate as You Want The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. If a malfunction or a misfeed occurs, the following messages will appear on the display. ❖...
  • Page 80: Printing Problems

    Troubleshooting Printing Problems Problem Cause Action When you try to select several Some functions cannot be See p.72 “Combination functions at the same time, used together. Chart”. some of them cannot be select- Parts of the image are not The edge erase margin that Adjust the edge erase margin printed in Edge Erase mode.
  • Page 81: Loading Paper Into The Paper Feed Tray

    Loading Paper into the Paper Feed Tray Loading Paper into the Paper Feed Tray The Load Paper indicator (B) lights Note when the paper feed tray runs out of ❒ The paper feed tray will lower paper. without the key being pressed when the printing paper runs out.
  • Page 82: Changing The Paper Size

    Troubleshooting Load paper into the paper feed Changing the Paper Size tray. Remove the paper from the paper feed tray. ANT074S Note ❒ Correct any paper curl before ANT073S setting the paper. The paper feed tray will lower. ❒ Make sure that the side plates Shift the paper feed side plates touch the paper lightly.
  • Page 83: When The Add Ink Indicator (J) Lights

    When the Add Ink Indicator (j) Lights When the Add Ink Indicator (j) Lights The Add Ink indicator (j) lights when it is time to supply ink. R CAUTION: • Keep the ink or ink container out of reach of children. R CAUTION: •...
  • Page 84 Troubleshooting Open the front cover. ANT057S Push the ink holder lever. ANT060S Pull out the ink holder. ANT089S...
  • Page 85 When the Add Ink Indicator (j) Lights Remove the used ink cartridge. ANT091S Remove the cap of the new ink cartridge. ANT098S Insert the new cartridge into the ink holder. ANT092S...
  • Page 86 Troubleshooting Note ❒ Always supply ink of the same colour. ❒ Be sure to firmly insert the part indicated by the arrow mark into the guide. ANT097S Return the ink holder to its original position until it clicks. ANT090S Close the front cover. ANT059S The machine will start idling to supply ink to the drum.
  • Page 87: Master Roll Replacement

    Master Roll Replacement Master Roll Replacement The Master End indicator (C) is lit Remove the used master roll and when it is time to replace the master pull out both spools. Then, insert roll. both spools into a new master roll.
  • Page 88 Troubleshooting Insert the master and set its lead- ing edge to the position of the marks. ANT080S Close the master feeding cover firmly. ZFRH250E Close the master tray. ANT066S...
  • Page 89: Placing A New Roll Of Tape In The Tape Dispenser (Optional)

    Placing a New Roll of Tape in the Tape Dispenser (Optional) Placing a New Roll of Tape in the Tape Dispenser (Optional) Note Feed the leading edge of the roll in ❒ Make sure that the main switch is the dispensing slot until it stops. turned on and the power switch of the tape dispenser is off.
  • Page 90: Clearing Misfeeds

    Troubleshooting x Clearing Misfeeds The location indicators show where the jam has occurred. Important ❒ When clearing misfeeds, do not turn off the main switch. Otherwise, your print settings are cleared. “x + P” Original Misfeeds Occur in the Auto Document Feeder An original misfeed has occurred in the optional Auto Document Feeder.
  • Page 91 x Clearing Misfeeds Pull the green knob towards you to remove the original. TPEH220E Return the document feed sheet to its original position. Close the Auto Document Feeder cover until it clicks into position. ZDCY100E...
  • Page 92 Troubleshooting -To prevent original misfeeds Use the exposure glass for the following kinds of originals: • Originals heavier than 128g/m , 34 lb • Originals lighter than 52g/m , 14 lb • Originals smaller than 148mm × 210mm, 5.9" × 8.3" •...
  • Page 93: A" Paper Misfeeds In The Paper Feed Section

    x Clearing Misfeeds “x + A” Paper Misfeeds in the Paper Feed Section A paper misfeed has occurred in the paper feed section. R CAUTION: • Be careful not to cut yourself on any sharp edges when you reach inside the machine to remove misfed sheets of paper or masters.
  • Page 94 Troubleshooting Remove the misfed paper. TSLH02BE Insert the drum unit until it locks into position, and then lower the drum unit lock lever. ANT061S Close the front cover. ANT059S Reference See p.90 “To prevent paper misfeeds”.
  • Page 95: C" Paper Misfeeds In The Paper Exit Section

    x Clearing Misfeeds “x + C” Paper Misfeeds in the Paper Exit Section A paper misfeed has occurred in the paper exit section. R CAUTION: • Be careful not to cut yourself on any sharp edges when you reach inside the machine to remove misfed sheets of paper or masters.
  • Page 96 Troubleshooting Remove the misfed paper. ANT084S Close the master eject unit. ANT083S If the indicators remain lit, open the front cover and close it firmly or press {OK} key. -To prevent paper misfeeds If paper is curled or the margin on the leading edge of the original is too narrow, the following action is necessary.
  • Page 97 x Clearing Misfeeds • If you are unable to correct the paper curl, place the paper in the paper feed tray with it curling either upward or downward, as shown in the illustration below. TPEY990E • When the leading edge margin of the original is less than 5mm, 0.2" , or when there is a solid image on the leading edge, feed the original from the edge with the widest margin.
  • Page 98: D" Master Misfeeds In The Master Feed Section

    Troubleshooting “x + D” Master Misfeeds in the Master Feed Section A master misfeed has occurred in the master feed section. Pull out the master tray. ANT065S Open the master feeding cover, and then remove the misfed master inside. ZJVH070E Set the leading edge of the master to the position of the marks.
  • Page 99: A + B" Paper Misfeeds In The Paper Feed Section

    x Clearing Misfeeds Close the master feeding cover firmly. ZFRH250E Close the master tray. ANT066S “x + A + B” Paper Misfeeds in the Paper Feed Section The paper is jammed between the drum and the paper feed section. Unlock the lever and then pull out the drum unit. ANT054S...
  • Page 100 Troubleshooting Remove the misfed paper from inside. TSLH01BE Insert the drum until it locks into position, and then lower the lock lever. ANT061S Close the front cover. ANT059S...
  • Page 101: B + E" Master Misfeeds In The Master Eject Section

    x Clearing Misfeeds “x + B + E” Master Misfeeds in the Master Eject Section Either a master misfeed has occurred in the master eject section, or the master is wrapped around the drum unit. Grip the handle and pull out the master eject box. ANT095S Remove the misfed master.
  • Page 102 Troubleshooting When the master is wrapped around the drum Unlock the lever and then pull out the drum unit. ANT054S Unlock the lever to open the clamp of drum unit. ANT111S Remove the misfed master. ANT085S...
  • Page 103 x Clearing Misfeeds Note ❒ When the lever is released, the clamp will be set back. Make sure that the clamp is set correctly as shown. ANT087S Insert the drum until it locks into position, and then lower the lock lever. ANT061S Close the front cover.
  • Page 104: When The Open Cover/Unit Indicator (M) Lights And A Message Is Displayed

    Troubleshooting When the Open Cover/Unit Indicator (M) Lights and a Message is Displayed A message is displayed explaining Master Eject Unit is Open the place where the doors/covers are not properly closed. Close the master eject unit. Front cover is Open Close the front cover completely.
  • Page 105: When The Master End Indicator (C) Lights And A Message Is Displayed

    When the Master End Indicator (C) Lights and a Message is Displayed When the Master End Indicator (C) Lights and a Message is Displayed A message is displayed explaining the place in the master feed section that is not properly set. Master Feeding Cover is Open Close the master feeding cover firmly with both hands.
  • Page 106: When The Master Eject Indicator (K) Lights

    Troubleshooting When the Master Eject Indicator (k) Lights The master eject indicator (k) lights when it is time to empty master eject box. Grip the handle and pull out the master eject box. ANT095S Remove the used masters. ANT088S Note ❒...
  • Page 107: When Other Indicators Light

    When Other Indicators Light When Other Indicators Light The key counter (option) is not set. Insert the key counter into its slot. Set Key Counter.
  • Page 108: Poor Printing

    Troubleshooting Poor Printing Dirt on the Back Side of Paper GRDIRT0E Note ❒ When you use paper that is smaller than the original, select the proper reduc- tion ratio. Otherwise, you might get dirty background prints. ❒ When you use postcards, the background might be dirty because postcards do not absorb ink well.
  • Page 109 Poor Printing Unlock the lever, and then pull out the drum unit. ANT054S Reference For details about how to remove the drum unit, see p.69 “Changing the Colour Drum Unit”. Clean the pressure roller with a clean cloth. ANT058S Insert the drum unit until it locks into position, and then lower the drum unit lock lever.
  • Page 110 Troubleshooting Close the front cover. ANT059S Turn on the main switch. ANT077S...
  • Page 111: Dirt On The Front Side Of Paper (Black Line/Stain)

    Poor Printing Dirt on the Front Side of Paper (Black Line/Stain) GRBLAC1E Note ❒ If there is no margin or if there is a solid image area near the leading edge of the original, make a margin of at least 5mm, 0.2" at the leading edge. Other- wise, the paper exit pawl might become dirty and cause black lines on prints.
  • Page 112: Blank Prints Or Incomplete Prints

    Troubleshooting Blank Prints or Incomplete Prints GRWHIT0E • Make sure that the paper feed side plates touch the paper lightly. Shift the lock lever backward. TSLY015E • When you use the optional Auto Document Feeder, make sure that the origi- nal guides contact the originals lightly.
  • Page 113 Poor Printing Unlock the lever and pull out the drum unit. ANT054S Reference For details about how to remove the drum unit, see p.124 “Maintaining the Machine”. Remove paper that is stuck to the drum. TSLH02BE Insert the drum unit until it locks into position, then lower the drum unit lock lever.
  • Page 114 Troubleshooting Close the front cover. ANT059S...
  • Page 115: User Tools

    5. User Tools Accessing the User Tools This section is intended for the ma- Quitting User Tools chine administrator. The user tools al- low the administrator to customize the default settings of this machine. To quit the User Tools menu, press the {User Tools} key.
  • Page 116: User Tools Menu

    User Tools User Tools Menu 1 Counter Mode Description Display Counter Shows the total number of masters and prints. Note ❒ The trial print will not be counted as part of the total. 2 System Mode Description Auto Reset Timer The machine automatically returns to its initial condition if it has not been operated for a certain period of time.
  • Page 117: Set Operation Mode

    User Tools Menu Mode Description Energy Saver You can specify the time taken for the machine to enter Energy Timer Saver mode. Note ❒ Default: 3 min. (minutes) Auto Off Timer You can select to use the auto off timer. Note ❒...
  • Page 118: Initial Settings

    User Tools 4 Initial Settings Mode Description Master Making You can specify the image density that is selected by default Density when the power is turned on. Note ❒ Default: Normal Original Type You can specify the original type that is selected by default when the power is turned on.
  • Page 119: Mode Settings

    User Tools Menu 5 Mode Settings Mode Description Auto Cycle You can select to have Auto Cycle mode as either “On” or “Off” when the power is turned on. Note ❒ Default: On Background Cor- When you make prints in Photo, or Text/Photo mode, the back- rection ground of the prints might appear dirty.
  • Page 120: Administrator Tools

    User Tools 6 Administrator Tools ❖ User Codes If user codes are turned on, operators must enter their user codes before they can operate the machine. The machine keeps count of the number of masters and prints made under each user code. See “3 User Code Management” below. Display Counter(s) You can check the number of masters and copies made under each user code.
  • Page 121: Online Settings

    User Tools Menu 7 Online Settings Limitation ❒ The optional printer controller is required for these settings. ❒ The displayed Online Settings menus depend on the type of printer controller. Mode Description Hold Data-in You can select to have Hold Data-in mode either “On” or “Off” when the power is turned on, or after mode settings have been cleared.
  • Page 122 User Tools I/O Timeout Allows you to specify how many seconds the machine waits be- fore it cancels a stalled print job. Note that if job data from other ports often arrives while earlier print jobs are in progress, specifying a longer timeout period will prevent the machine cancelling the earlier jobs.
  • Page 123: User Code

    User Code User Code In User Code mode, users need to en- Entering the User Code to Use ter a user code before they can use the machine. The machine keeps count of the Machine the numbers of masters and prints under each user code.
  • Page 124: Clearing The Counter

    User Tools To clear the counter for each user Clearing the Counter code You can clear each or all of the user A Use the {U}{T} keys to select code counters. Clear per User. Press the {User Tools} key. B Use the {U}{T} keys to select the user code that you wish to clear.
  • Page 125: Remarks

    6. Remarks Operation Notes General Cautions • While printing, do not turn off the main switch. • While printing, do not open the door or covers. • While printing, do not unplug the power cord. • While printing, do not move the machine. •...
  • Page 126 Remarks • When making duplex prints, misdetection of paper wrapping might occur if the paper delivery sensor detects a black area at the leading edge of the back side. Keep at least 5 mm, 0.2" margin at the leading edge of the back side of the printing paper.
  • Page 127: Print Paper

    Operation Notes • In Letter/Photo mode, moire patterns might occur when screened originals are printed. In this case, make prints in Letter or Photo mode. • When you use originals with light lettering, edges of the letters might be printed clearly and the inside of the letters might be light. In this case, in- crease the image density.
  • Page 128: Where To Put Your Machine

    Remarks Where to Put Your Machine Your machine's location should be carefully chosen because environmental con- ditions greatly affect its performance. Environmental Conditions Optimum environmental conditions R CAUTION: • Keep the machine away from humidity and dust. Otherwise a fire or an elec- tric shock might occur.
  • Page 129: Power Connection

    Where to Put Your Machine Power Connection R WARNING: • Connect the power cord directly into a wall outlet and never use an ex- tension cord. • Only connect the machine to the power source describe in the manual. • Do not damage, break or make any modifications to the power cord. Do not place heavy objects on it.
  • Page 130: Maintaining The Machine

    Remarks Maintaining the Machine To maintain high print quality, clean Exposure Glass Cover the following parts and units regularly. Lift the exposure glass cover. Main Frame Clean the exposure glass cover with a damp cloth and wipe it Exposure Glass with a dry cloth.
  • Page 131: Optional Document Feeder

    Maintaining the Machine Optional Document Feeder Cleaning the Sheet Lift the document feeder. Clean the sheet with a damp cloth and wipe it with a dry cloth. ANT056S Note ❒ If you do not clean the sheet, marks on the sheet will be print-...
  • Page 132 Remarks...
  • Page 133: Specifications

    7. Specifications Main Frame ❖ Configuration: Desktop ❖ Printing Process: Full automatic one drum system ❖ Original Type: Sheet/Book ❖ Original Size: Maximum 297 mm × 432 mm, 11.7" × 17.0" ❖ Pixel Density: 300 × 300 dpi (in Fine mode 300 × 400 dpi) ❖...
  • Page 134 Specifications ❖ Print Paper Size: Maximum 275 mm × 395 mm, 10.9" × 15.6" Maximum 297 mm × 420 mm, 11.6" × 16.5" (When the A3 Paper Feed function is used) Minimum 90 mm × 140 mm, 3.5" × 5.5" ❖...
  • Page 135 Main Frame ❖ Paper Feed Tray Capacity: 1,000 sheets (64 g/m , 17 lb) ❖ Paper Delivery Tray Capacity: 1,000 sheets (64 g/m , 17 lb) 500 sheets (64 g/m , 17 lb)(When the A3 Paper Feed function is used) ❖...
  • Page 136: Tape Dispenser

    Specifications ❖ Power Consumption: Printer Controller Printer Unit VC-20 Printer Unit Type 4545 Sleep mode Less than 0.0041 kW Less than 0.0077 kW Ready mode Less than 0.022 kW Less than 0.024 kW Master Making Less than 0.19 kW Less than 0.19 kW Printing: Speed 1 Less than 0.135 kW Less than 0.135 kW...
  • Page 137: Auto Document Feeder (Adf)

    Auto Document Feeder (ADF) Auto Document Feeder (ADF) ❖ Mode: • ADF mode ❖ Original size: • A3L – A5KL • 11" × 17"L – 5 " × 8 "KL ❖ Original weight: • One-sided originals: 52 – 105 g/m (14 –...
  • Page 138: Consumables

    Specifications Consumables Name Size Remarks Master for LG drum Length: 125 m, 410ft/roll 260 masters can be made per roll Width: 240 mm, 9.5" 2 Rolls/case Master for A4 drum Length: 125 m, 410ft/roll 300 masters can be made per roll Width: 240 mm, 9.5"...
  • Page 139: Index

    INDEX Drum unit Drum unit lock lever A3 Paper Feed Access to machine {Economy} key Administrator Tools Economy Mode Auto Class Economy mode Auto Cycle Energy Saver mode Auto Cycle key Energy Saver Timer Auto Delete Margin Shadow Enlarging Auto Document Feeder {Enter} key misfeed Environments to avoid...
  • Page 140 Memory/Class Add ink indicator (j) Class Mode Ink holder Class/Year I/O Buffer Class/Year Mode I/O Timeout Memory Mode IP Address Recall Program {Memory/Class} key Memory Mode Minimum Print Quantity {Job Reset} key Misfeed misfeed location indicators mm/inch Key Counter Adjust Mode Settings Language on LCD Normal Memory Mode...
  • Page 141 Paper feed side plate lock lever Replenishing Paper Paper feed side plates Reset Resettable Counter Paper feed tray Restore Defaults Misfeed Paper feed tray down key Paper misfeeds Safety Information in the paper feed section {Security} key Paper misfeeds in the paper exit section Security Mode Paper wrapped around the drum Separation pressure lever...
  • Page 142 C275-0750...
  • Page 143 In accordance with IEC 60417, this machine uses the following symbols for the main switch: a means POWER ON. b means POWER OFF. Copyright © 2009...
  • Page 144 Type for DX 3243 Type for DX 3443 GB GB C275-0750...

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