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B. CLEARING A MEDIA JAM
If there is a media jam in the printer mechanism, first attempt
to remove the jam by opening the Top Cover and removing the
jam from the printer output area.
If the jam can not be located, it is possible to remove a cover
over the printer input area. Pull on the center of the cover as
shown below to release the tabs on the sides.
To prevent future jams, use rubbing alcohol to remove any
adhesive left in the printer feed area.
C. CLEANING THE PRINTER
If any ink has gotten onto the printer casing itself, the case of
the printer can be cleaned with an ammonia-based window
cleaner and a lint-free cloth.
Over time, ink overspray may gather at the base of the printer.
The printer uses a vacuum system to gather most of this ink
on a series of saturation pads. Eventually, these pads may
need to be replaced. Contact Tech Support to determine if
pad replacement is necessary.
Troubleshooting
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INDEX
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