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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid a service call.
PROBLEM
Finished results
are not as expected,
wrinkles still present.
Clothing is wet after a
HeavyDuty,
RegularCare or
QUICKCARE
TM
cycle.
POSSIBLE CAUSE
No formula was dispensed during
the misting cycle.
Did not use tensioning accessories.
Load contained mixed fabrics.
SOLUTION
Nozzle may be clogged. See "Maintenance" section for clearing a clogged nozzle.
Add tensioning accessories. See "Loading" section in this guide.
Run loads that contain similar fabrics. For example, when running a silk blouse (which
requires the RegularCare Delicate setting) along with a cotton shirt, performance on the
cotton shirt will suffer, as cottons require a longer misting cycle.
Not enough formula was dispensed
Change filter. See "Maintenance" section for changing filters. Every year the filter on
due to a clogged filter,
the nozzle pack needs to be changed as it becomes clogged and reduces the amount
of formula dispensed.
Formula ran out during misting
Check to see if formula container is in the red circle. If it is, add more formula and run
stage,
cycle again.
Ran the cycle with 3 articles of
clothing,
Run the cycle with 2 articles of clothing. This increases the space around the clothes,
which lets the heat-activated mist circulate better between the clothes improving
performance.
Tensioning accessories caused a
When adding the tensioning accessories make sure to remove any creases, folds, or
crease or fold.
pinched fabric. If these are present before the cycle starts, they will be there when the
cycle ends.
Clothes that have never been washed before have wrinkles that are more difficult to
remove and may require touch-up ironing. Clean clothes per care label.
Clothing is new and has never
been cleaned.
Clothing has difficult-to-remove
wrinkles.
Some cotton and linen clothes
have difficult-to-remove wrinkles.
Clothing was wet going in.
Heating element has failed.
Review the Ready-To-Wear guide at the end of each clothing loading section. Some
fabrics hold wrinkles better than others.
Run the HeavyDuty cycle.
If clothes are wet going into the clothes vitalizer, they will come out wet. Run the
GENTLEDRY
TM
cycle until the clothes are dry.
Verify by running the GENTLEDRY
TM
cycle to see if the interior heats up. If it does not heat
up, call Service for repair.
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