Troubleshooting - Soleus Air KY-28U Owner's Manual

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a. Keep the unit from being exposed directly to the sun for possible
color fading.
b. Clean the surface with a damp cloth. Dry it with a soft towel.
3)
Storing the Unit for an Extended Period of Time
a)
Ensure that the water tank is empty.
b)
Unplug the unit.
c)
Remove the stopper from the internal water drain piping (Black Pipe) inside the
water tank compartment and drain the water from the pipe. Reinsert the stopper
back to the black drainpipe.
d)
The unit should be stored in a cool dry place.
NOTE: During normal operation do not drain water from the water black drainpipe. This water
is retained for the refrigerant coil cooling purpose only.
TROUBLESHOOTING
PROBLEM
POSSIBLE
CAUSE
Unit does not operate
Unit is unplugged
Unit does not cool room
Drain tank is full
Water tank not installed
correctly
Air exhaust is clogged
Timer is on
There is a heating source in the
room
Temperature
setting is too high
Air filter is dirty
Air exhaust is not installed
correctly
Room is too big or too much
ambient sunlight is reaching in
There is frost on the evaporator
REMEDY
Securely plug receptacle
into
the power outlet
Empty water tank
Completely
insert water tank
Clear exhaust hose
Cancel the timer and wait for it
to run automatically
Turn down or off the other
heating source
Lower temperature
setting
Clean or replace the air filter
Check the air exhaust duct to
make sure that the hot exhaust
air is let out of the room freely
This unit provides spot cooling
or cooling for a room no larger
than 350 square feet with
standard
ceiling height
The unit will defrost
automatically
and return to
operation
afterwards
-17-

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