Troubleshooting - Samsung PN50A550S1FXZA User Manual

Appendix
Troubleshooting
if the TV seems to have a problem, first try this list of possible problems and solutions.
if none of these troubleshooting tips apply, call your nearest Samsung service center.
Problem Possible Solution
Poor 3_cturequaH[y Try another channel.
Adjust the antenna.
Check all wire connections.
Poorsound quaHty Try another channel.
Adjust the antenna.
No picture or scene. T*y another channel.
Dress the SOURCE button.
Viake sure the TV is plugged in.
Check the antenna connections.
£]ake sure the MUTE button is off.
No sound or sound is too 3w at
maximum volume
:irsL check the volume of units connected to your TV (digital broadcasting receiver_ DVD, cable
eroaacas[ing receiver, VCR, etc.). Then, adjust the TV volume accordingly.
Picture rolls vertically.
Check all connections
The TV ouera[es erra]:lcalty. unplug the TV for 30 seconds, then try operating it again.
The TV won't turn on.
£]ake sure the wall outlet is working.
Remote controi malfunctions
Replace the remote control batteries.
:.lean the upper edge of the remote control (transmission window).
Check the battery terminals.
Dress the TV button to put your remote control in the TV mode.
Viake sure the remote has batteries.
Check that the "+" and "-" ends of the batteries are inserted correctly.
Digital broadcasting screen problem. Please check the digital signal strength and input antenna.
The mage _stoo tigm or too dark. Adjust the Brightness and Contrast.
Adjust the Fine tuning.
The image is too large or too small. Adjust the Size settings.
The visual auatities of digital cnannels The visua qualities of digital channels may vary depending on the original production method
vary. (analog or olgl_a
- If the original production method is digital: High visual quality.
- If the original production method is analog: The digital program displayed on the screen is
originally an analog program which has been converted to digital.
The visual quality is of an SD(Standard Definition) grade.
Screen is black aria Dower indicator On your computer; check the Power and Signal Cable.
lgnt r_inKss[eadHy. The TV is using its power management system.
£]ove the computer's mouse or press any key on the keyboard.
On your equipment check (STB, DVD, etc) ; Power and Signal Cable.
The TV is using its power management system.
Dress the Source button on the panel or remote control.
Turn the TV off and on.
Although the TV caption shows HD The HD(High Definition) caption that appears when switching channels or when pressing the
the visual de8 Iry ISnot satisfactory, information button on the remote control means the selected channel is a digital channel. If the
uroaacasnng station converts an analog signal into digital and transmits the signal_the visual
quall[y may not De perfect.
A distorted Dlc[ure appears in me
corner of the screen.
f Just Scan is selected in some external devices_a distorted picture may appear in the corner of
the screen. This symptom is caused by externai devices, not the TV.
A strange sound is heard. This is caused by minor systems operation and is not a defect.
Pixels are visible on the screen. There may be few bright or dark pJxelson the screen. These pJxelswill have no impact on the
3erformance of the product.
The "Resets all setungs to the default This appears when you press and hold the EXIT button for a while. The product settings are
falues" message appears, rese[ to me factory defaults.