Elo TouchSystems 1937L User Manual

Elo TouchSystems 1937L User Manual

19” lcd rear-mount touchmonitor
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Touchmonitor User Guide
1937L 19" LCD Rear-Mount Touchmonitor

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Summary of Contents for Elo TouchSystems 1937L

  • Page 1 Touchmonitor User Guide 1937L 19” LCD Rear-Mount Touchmonitor...
  • Page 2 Elo Touch Solutions 19” LCD REAR-MOUNT Touchmonitor User Guide Revision E E508220 Elo Touch Solutions 1-800-ELOTOUCH www.elotouch.com...
  • Page 3 ELO Touch Solutions. Disclaimer The information in this document is subject to change without notice. ELO Touch Solutions and its Afffiliates makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose.
  • Page 4: Table Of Contents

    Table of Contents Chapter 1 Appendix A Introduction Native Resolution ............18 Product Description Appendix B Precautions..............1 Touchmonitor Safety ...........20 Chapter 2 Care and Handling of Your Touchmonitor ....21 Installation and Setup Appendix C Unpacking Your Touchmonitor ........2 Interface Connection ..........3 Touchmonitor Specifications ........22 Power Requirements ..........3 19"...
  • Page 5: Introduction

    C H A P T E R NTRODUCTION Product Description Your new touchmonitor combines the reliable performance of touch technology with the latest advances in (LCD) display design. This combination of features creates a natural flow of information between a user and your touchmonitor. This LCD monitor incorporates a 19”...
  • Page 6: Installation And Setup

    C H A P T E R NSTALLATION AND ETUP This chapter discusses how to install your LCD touchmonitor and how to install the driver software. Unpacking Your Touchmonitor Check that the following 6 items are present and in good condition: LCD monitor Video cable USB cable...
  • Page 7: Interface Connection

    Interface Connection NOTE: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. Adapter Video Cable Serial Cable USB Cable OSD Remote Control Key Adapter Video Cable USB Cable OSD Remote Control Key (option) (option) 1.
  • Page 8: Product Overview

    Product Overview Main Unit Rear View...
  • Page 9: Installing The Driver Software

    Installing the Driver Software ELO Touch Solutions provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows 7 • Windows Vista • Windows XP •...
  • Page 10: Installing The Serial Touch Driver (Not Applicable To Acoustic Pulse Recognition And Intellitouch Plus Monitor)

    Installing the Serial Touch Driver (not applicable to Acoustic Pulse Recognition and IntelliTouch Plus monitor) Installing the Serial Touch Driver for Windows 7, Windows Vista, Windows XP, Windows 2000, ME, 98/95 and NT4.0. NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver. Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.
  • Page 11: Installing The Serial Touch Driver For Windows 3.1 And Ms-Dos

    Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS touch driver from Windows 95/98, follow the directions below: 1 Insert the CD-ROM in your computer’s CD-ROM drive.
  • Page 12: Installing The Usb Touch Driver

    Installing the USB Touch Driver Installing the USB Touch Driver for Windows 7, Windows Vista, Windows XP, Windows 2000, ME and Windows 98. 1 Insert the ELO CD-ROM in your computer’s CD-ROM drive. If Windows 2000 or Windows 98 starts the Add New Hardware Wizard, do the following: 2 Choose Next.
  • Page 13: Operation

    C H A P T E R PERATION About Touchmonitor Adjustments Your touchmonitor will not likely require adjustment. However, variations in video output and application may require adjustments to the touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 80k-75 Hz.
  • Page 14: Rear Panel Controls

    Rear Panel Controls MENU Control Function 1 Menu/Exit Display/exits the On Screen Display (OSD) menus. 1. Enter contrast of the OSD. 2. Increase value of the adjustment item. 3. Select item clockwise. 1. Enter brightness adjustment. 2. Decrease value of the adjustment item. 3.
  • Page 15: Controls And Adjustment

    Controls and Adjustment On Screen Display (OSD) Menu Functions To Display and Select the OSD Functions: 1 Press the Menu key to activate the OSD menu. 2 Use to move clockwise or counter-clockwise through the menu. Press the Select key, the parameter will be highlighted when selected. 3 To quit the OSD screen at any time during the operation, press the Menu key.
  • Page 16: On Screen Display (Osd) Control Options

    On Screen Display (OSD) Control Options Control Description Contrast Increases or decreases contrast. Brightness Increases or decreases brightness. V-Position Moves the screen up or down. H-Position Moves the screen left or right. Recall Defaults Returns the monitor to its default settings. Press to select 9300, 6500, 5500, 7500 and USER.
  • Page 17: Preset Modes

    Preset Modes To reduce the need for adjustment for different modes, the monitor has default setting modes that are most commonly used as given in the table below. If any of these display modes are detected, the monitor automatically adjusts the picture size and centering. When no mode is matched, the user can store their preferred modes in the user modes.
  • Page 18: Power

    Power Power Mode Consumption <50W Sleep <3W <1W We recommend switching the monitor off when it is not in use for a long time. NOTE: Complies to VESA Power Management (DPM) standards. To activate the monitor, press any key on the keyboard or move the mouse or touch the touchscreen.
  • Page 19: Intellitouch Plus Touch Technology

    IntelliTouch Plus Touch Technology When connected to Windows 7 computers, the touchmonitor can report 2 simultaneous touches. The IntelliTouch Plus touchscreen can be re-calibrated to your displayed video image, if needed, through the Calibration function in the ELO driver control panel. The IntelliTouch Plus driver will only support multiple monitor if they are all using the IntelliTouch Plus touch technology.
  • Page 20: 98/95 And Nt 4.0

    Gesture Support The IntelliTouch Plus touch technology enable several gestures that support single and multiple contacts. Refer to the Microsoft Website http://msdn.microsoft.com/en-us/library/dd940543 on the various gestures that are supported in Windows 7. 3-16...
  • Page 21: Troubleshooting

    C H A P T E R ROUBLESHOOTING If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem Suggestion(s) The monitor does not respond 1.
  • Page 22: Appendix A Native Resolution

    A P P E N D I X ATIVE ESOLUTION The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the LCD touchmonitor, the native resolution is 1280 x 1024 for the 19 inch size.
  • Page 23 As an example, a SXGA resolution LCD panel has 1280 pixels horizontally by 1024 pixels vertically. Input video is also represented by the same terms. SXGA input video has a format of 1280 pixels horizontally by 1024 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 24: Appendix B Touchmonitor Safety

    A P P E N D I X OUCHMONITOR AFETY This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.
  • Page 25: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick power supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 26 A P P E N D I X ECHNICAL PECIFICATIONS C-22...
  • Page 27: Touchmonitor Specifications

    Touchmonitor Specifications Model 1937L LCD Display 19” TFT Active Matrix Panel Display Size 376.32(H) x 301.056(V) mm Pixel Pitch 0.294(H) x 0.294(V) mm Display Mode 512 x 247 @ 60Hz 512 x 248 @ 60Hz 640 x 350 @ 70Hz 640 x 480 @ 60, 66, 72, 75Hz 720 x 400 @ 70Hz 800 x 600 @ 56, 60, 72, 75Hz...
  • Page 28 19" LCD Touchmonitor (1937L) Dimensions 1-----m-- mm:mm::: ::;;0000000 -:;;, :- : Ei 0000000 " " ''" 0 .. • " "" !"." • • • • " • • • t::::Jc ='· 50 0 FQR I, - (CENTERING LIPJ C-24...
  • Page 29 EGULATORY NFORMATION I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 30 D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
  • Page 31 III. Agency Certifications The following certifications have been issued for this monitor: • Argentina S-Mark • Australia C-Tick • Canada CUL • China CCC • China RoHS • Germany TUV • Europe CE • Japan VCCI • Mexico NOM • United States FCC •...
  • Page 32: Warranty

    ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 3 (three) years. Seller makes no warranty regarding the model life of components.
  • Page 33 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 34: Product Information

    • Press release • Software drivers • Touchmonitor Newsletter Getting in Touch with us To find out more about ELO’s extensive range of ELO Touch Solutions, visit our website at www.elotouch.com or simply call the office nearest you: North America Germany...

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