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TROUBLESHOOTING
Most cooking
problems
often are caused
by little things
you can find and fix without
tools
of any
kind. Check
the lists below
and on the next page before
calling
for assistance
or service.
If you
still need help, see "Requesting
Assistance
or Service"
on page 28.
PROBLEM
CAUSE
Nothing works
• The range is not plugged into a properly grounded outlet (120v polarized).
• The range is not properly connected
to the gas supply. Contact a designated
service technician to reconnect the range to the gas supply. (See the
Installation Instructions.)
• You have blown a household fuse or tripped a circuit breaker.
The burner flames lift
away from the ports, are
yellow, or are noisy
PROBLEM
CAUSE
The oven does not work
• You have not set the electronic control correctly. Refer to setting the
electronic oven control section. (See pages 10-18.)
• The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
The burner fails to light
• The ignitor is broken. Contact a designated service technician to replace it.
• You have blown a household fuse or tripped a circuit breaker.
• The air/gas mixture is incorrect. Contact a designated service technician to
check the air/gas mixture or see the Installation Instructions.
PROBLEM
CAUSE
The burner fails to light
• The control knob is not set correctly. Push in the control knobs before turning
them. Make sure the control knob is turned to the LIGHT position. (See page 6.)
• You have blown a household fuse or tripped a circuit breaker.
• The burner ports may be clogged. Clean them with a straight pin. (See page 22.)
The burner flames are
• The burner ports may be clogged. Clean them with a straight pin. (See page 22.)
uneven
• The burner caps may not be positioned properly. (See page 22.)
The burner flames lift off
• The burner needs cleaning. (See pages 21 and 22.)
the ports, are yellow, or
• The burner may be damaged. Contact a designated service technician to
are noisy when turned off
check the burner.
• If you're using propane gas, the range may have been converted
improperly. Contact a designated service center.
The burner makes a
• The burner is wet from washing. Let it dry.
popping noise when on
26
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