Aastra 480i CT User Manual
Aastra 480i CT User Manual

Aastra 480i CT User Manual

Aastra telecom user guide telephone 480i ct
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MODEL /
RELEASE 1.4
41-000124-00-08
USER GUIDE

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Summary of Contents for Aastra 480i CT

  • Page 1 MODEL / RELEASE 1.4 41-000124-00-08 USER GUIDE...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclu- sive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may inte- grate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
  • Page 5: Table Of Contents

    Phone Features ...2 General Requirements ...2 Customizing Your 480i CT Base Station...3 Setting Your Options ...3 Aastra Web UI...3 Using your 480i CT Base Station 5 Hard keys...5 Multiple Line and Call Appearanc- es ...5 Idle State...6 Softkeys ...6 Customized Softkeys ...6 Connected State ...11...
  • Page 6 Table of Contents Making Calls from 480i CT Cord- less Handset...50 Pre-dialling a Number ...50 Using a Headset ...50 Receiving Calls ...50 Call Privacy ...50 Ending Calls...51 Pairing and Unpairing Cordless Handset to Base...52 Pairing Handset ...52 Unpairing Handset ...53 Troubleshooting Solutions ...55...
  • Page 7: About This Guide

    Included with the telephone. • Aastra SIP 480i CT IP Phone User Guide – explains the most commonly used features and functions for an end user. • Aastra SIP 480i/480i CT/9112i/ 9133i IP Phone Administration Guide –...
  • Page 8: Introduction

    Introduction This guide compliments the Aastra Model 480i CT Installation Guide that is included with the phone. Please refer to the installation guide for information on hardware requirements, features and physical set up of your new 480i Software Prerequisites • Permission to register at the IP •...
  • Page 9: Customizing Your 480I Ct Base Station

    Customizing Your 480i CT Base Station Setting Your Options Pressing the key gives you a list of configuration options. You can also change these options in your phone through the Aastra Web UI. Refer to the Aastra 480i Installation Guide for information on less advanced configuration options.
  • Page 10 5. You will now see your phone’s IP Address. IP Address of Phone 192.168.0.100 Accessing the Aastra Web UI Aastra Web UI 1. Open your web browser and enter the phone’s IP address or host name into the address field. 2.
  • Page 11: Using Your 480I Ct Base Station

    Xfer Conf Services Multiple Line and Call Appearances The 480i CT has 4 hard line/call appearance buttons each with a corresponding status light. Additional line/call appearances may also have been set up on your phone as softkeys. To learn more about this, please see "Softkeys as...
  • Page 12: Idle State

    Softkeys Your 480i CT has 6 softkeys, 3 on either side of the phone’s display. These softkeys are pre- programmed for call handling and extension management features of the SIP system.
  • Page 13 Softkeys as Line/Call Appearances You can customize the softkeys on your 480i CT phone to function as line/call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone. For details on the...
  • Page 14 Depending on how the phone has been configured, the maximum number of total line/call appearances that can be set up is 8 or 9 (4 line/call appearance as hard keys and 4 or 5 as softkeys). If all line/call appearances have been set up for the same number, a total of 9 lines can be configured.
  • Page 15 These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts. Users can access XML applications via the "Services" menu on the 480i CT or via a softkey set to use / IP Phone User Guide...
  • Page 16 Softkeys as Customized Flash You can set a softkey to generate a flash event when it is pressed on the 480i CT or 480i CT handset. You do this by setting the softkey to "flash". The IP phone generates flash events only when a call is...
  • Page 17: Connected State

    State-Based Softkeys You can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: • idle - The phone is not being used. • connected - The line currently being displayed is in an active call (or the call is on hold) •...
  • Page 18: Making Calls From 480I Ct Base Station

    • To dial using handsfree, first press d and enter a number at the dial tone. • To answer a call on the 480i CT Base Station using Handsfree, press d. • If in speaker audio mode, press d to switch between handsfree and handset.
  • Page 19: Intercom

    4.Press the Nto end the call. Intercom On the 480i CT base, the ] key functions to access the cordless intercom feature. This feature allows the base to talk to any registered cordless handsets.
  • Page 20: Mute

    Mute Press the a button to mute handset, headset or handsfree. The speaker light will flash slowly and the text “Mute” will appear on the screen. You will still be able to hear the caller, but they will not hear you. To toggle mute on or off, press a.
  • Page 21: Receiving Calls At The 480I Ct Base Station

    Receiving Calls at the 480i CT Base Station When a call is ringing at your extension, you will see the Inbound Call Screen. The line/call appearance light will flash quickly for the incoming call. Tue May 17 10:19am L1 Ring...
  • Page 22: Handling Calls From The 480I Ct Base Station

    Handling Calls from the 480i CT Base Station When you are connected to a call, you can use the softkeys or hard keys on the phone to transfer, conference or place a call on hold. Placing a Call on Hold...
  • Page 23: Conferencing Calls

    Nor pressing the line/call appearance button for the active call. Conferencing Calls The 480i CT phone system supports up to 3 parties (including yourself) in a conference call. Note: Your system administrator can set your conference key to speed- dial a specific number.
  • Page 24: Picking Up Calls

    7.To drop the new party from the conference, press = one more time. 8.If you wish to exit the conference leaving the other two parties connected, disconnect by placing the handset back on-hook or by pressing N. Picking up Calls Press the line/call appearance button for that call.
  • Page 25: Ending Calls

    You can have up to 9 lines on the 480i CT configured for call forwarding. The following are the call forward modes you can configure for call...
  • Page 26 Aastra Web UI 1. Click on Basic Settings->Call Forward. For Global Call Forward Settings: 2. In the "Mode" field, select the mode you want to set on your phone. Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone num- ber in the "Number"...
  • Page 27: Park Calls/Pick Up Parked Calls

    Park Calls/Pick Up Parked Calls The IP phone (including the 480i CT handset) has a park and pickup call feature that allows you to park a call and pickup a call when required. There are two ways a user or adminstrator can configure this feature: •...
  • Page 28: Park/Pickup Programmable Configuration

    On the 480i CT, the customized labels apply to the base unit only. On the 480i CT handset, pressing Ï displays the default labels of "Park" and "Pickup". Notes: On the 480i CT, the customized labels apply to the base unit only.
  • Page 29 Aastra Web UI. Programmable Configuration Using the Aastra Web UI On the 480i CT, you configure a Park and/or Pickup key at Operation->Softkeys and XML. You enter a key label, and value for a specific line on the phone. The default state of the Park configuration is "connected".
  • Page 30 11.Click on Operation->Reset. 12.In the "Restart Phone" field click to restart the IP phone. For 480i CT Handset 1. Click on Operation->Handset Keys. 2. Pick a handset key to configure for parking a call. 3. In the "Key Function" field, select Park.
  • Page 31 Pickup a Parked Call 1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. / IP Phone User Guide...
  • Page 32: Additional Features

    If these have not been set up, you can dial any star code commands on the 480i CT phone the same way you would on a regular telephone. Services The services key on the 480i CT accesses enhanced features and services provided by third parties.
  • Page 33 Callers List The IP phones have a "Callers List" feature that store the name, phone number, and incremental calls, for each call received by the phone. You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed line item in the Callers List.
  • Page 34 Downloading the Callers List Use the following procedure to download the Callers List using the Aastra Web UI. Aastra Web UI 1. Click on Operation->Directory. 2. In the Callers List field, click on A File Download message dis- plays. 3. Click OK. 4.
  • Page 35 NVRAM Maximum number directory entries in the NVRAM with the "public" attribute (480i CT only) Using the Directory List Use the following procedures to access the Directory List. IP Phone UI 1. Press x on the phone to display the Services menu.
  • Page 36 7. Enter a phone number, name, and line number and press the 3 Save softkey after each field entry. Note: The 480i CT allows up to 200 directory entries. 8. To edit an entry, use the Change softkey. A screen displays...
  • Page 37: Suppressing Dtmf Playback

    Using Voicemail IP Phone UI 1. Press x on the phone to display the Services menu. 2. Select "Voicemail". 3. Use the to scroll through the line items in the Voicemail list. 4. When you have selected a line item, press the d/f handsfree key, 4 Scroll Right key, or press a line softkey to make an outgo- ing call using the voicemail...
  • Page 38: Ring Tones And Tone Sets

    Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phones. Ring Tones There are several distinct ring tones a user can select from to set on the IP phones. You can enable/ disable these ring tones on a global basis or on a per-line basis.
  • Page 39 Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets on the IP phone. Handset UI (global configuration only) 1. Press the Menu key  on the phone to enter the Options List. 2.
  • Page 40: Stuttered Dial Tone

    For per-line configuration: 4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: See the Ring Tone Settings Table page 32 for valid values. 6.
  • Page 41: Language

    Language Using the 480i CT, you can set the screens to display in a specific language. When you set the language on the 480i CT Base Station and on the handsets, all of the display screens (menus, services, options, etc.) display in that language.
  • Page 42: Customizing Your 480I Ct Cordless Handset

    Pressing the Menu and return to the idle mode or call mode. Intercom The 480i CT supports intercom function between a 480i CT base and down and any of its paired cordless handsets, and vice versa. Pressing Select while viewing this...
  • Page 43: Language

    Language The prompt on 480i CT handset can be personalized to English, French, or Spanish language. A checkmark beside the language indicate the currently selected language prompt. In English? ½ = Scroll Cancel Select Reference For more information about changing language on the handset, "Language"...
  • Page 44: Vibrate

    Handset Pairing All handsets must be paired to a 480i CT base before it can be used. Please refer to the section entitled Key Lock On or Off The key lock option enables the user to lock the keypad keys.
  • Page 45: Finding The Phones's Ip Address Using The Handset

    Feature Keys on the Handset You can program up to 15 feature keys on the 480i CT handset with specific functions using the Aastra Web UI. The following table identifies the functions available for all 15 handset keys and the default functions for each key.
  • Page 46 Feature Key Programming Guidelines The following are guidelines to use when programming the feature keys on the handset: • All handsets paired with the same Base Station have the same pro- grammed functions since the web interface applies the functions to all the handsets paired with that base.
  • Page 47 Programming Feature Keys You can program up to 12 feature keys on the 480i CT IP phone using the Aastra Web UI. Use the following procedure to program the feature keys on your 480i CT Base Station and all paired handsets.
  • Page 48: Using The 480I Ct Cordless Handset

    Using the 480i CT Cordless Handset Idle Mode During idle mode (i.e. no incoming call, no active call, or no call on hold), the handset name, date & time, status messages, and status icons are present on the display. Note: The phone name label (Angela in the diagram above) can be edited in the Options list.
  • Page 49: Handset Keys

    Handset Keys Softkeys ( Your 480i CT cordless handset has 2 softkeys directly under the LCD display. The softkey menus will change depending on the phone’s state, displaying relevant softkeys only. These softkeys are pre-programmed for the call handling and extension management features.
  • Page 50: Multifunction Handset Led Indicator

    Use the Ï and  to scroll through the list. Ï Feature Key List ( The 480i CT cordless handset supports a programmable feature key list for easy access to common features. The available features include line keys, intercom, directory, callers log, transfer, conference, and public/private call mode.
  • Page 51: Volume Control

    The handset ringer will sound on each adjustment to reflect the new setting and the ringer volume icon on display will also show the current level chosen. Directory – 480i CT Cordless Handset Entering Characters and Numbers Editing keys During alphanumeric entry, the volume control keys become edit keys.
  • Page 52 General Record Editing To accommodate adding and editing, use the available characters as labelled on the keypad. Pause key and special characters are also available: 0 key / Pause key To allow the user to enter pause characters, the pause key is the 0 digit key in alphanumeric editing mode.
  • Page 53 Adding Record to Directory The directory can store up to 50 names and numbers, which are displayed in alphabetical order. If no name is entered, the entries are sorted by number, at the beginning of the directory. To add an item to the directory, 1.
  • Page 54: Callers List - 480I Ct Cordless Handset

    Callers List – 480i CT Cordless Handset The Callers list stores the last 50 calls received. Items are stored in chronological order with new items being first in the list. Each call received is stored, no collapsing of records, and can be deleted or saved to a directory.
  • Page 55 Deleting Item from Callers List From the Options softkey of the Callers List, scroll to the Delete item and press the Select softkey. The user is prompted to confirm the delete action by pressing the Delete softkey. Delete ½ = Scroll Cancel Select Delete again to...
  • Page 56: Making Calls From 480I Ct Cordless Handset

    Directory. Using a Headset The 480i CT cordless handset accepts headsets through the 2.5 mm audio jack on the bottom of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
  • Page 57: Ending Calls

    Either way, the triangle indicator will clear and the call will be back in private mode. The figures of this section demonstrate the UI. Corey 516-2681 00:00:00 Line 1 Private Call in Progress Corey 516-2681 00:00:00 Private Line 1 Public Call in Progress In the figure above, the left screen depicts a call that is public.
  • Page 58: Pairing And Unpairing Cordless Handset To Base

    A total of 4 handsets can be paired to a single 480i CT base. Note: When performing the handset pairing, it is recommended that thehandset be within 3 feet of the 480i CT base.
  • Page 59: Unpairing Handset

    If the unpairing is only successful from the local device, the unpairing procedure will need to be completed from the other device. 1. On the 480i CT base press 2.Select 11.Handset Pairing Options List 10.Phone Status 11.Handset Pairing Show 3.Select Remove.
  • Page 60 Options List Removal failed Try again Failed Removal Options List Removal successful Successful Removal 5.If required, on the 480i CT cordless handset press Â. 6.Select 7- Hset pairing 7 - Hset pairing ½ = Scroll Remove Note: If the handset is not paired, the softkey will be labelled as Pair instead of Remove.
  • Page 61: Troubleshooting Solutions

    Troubleshooting Solutions This section describes solutions to some most commonly occurring problems. Why is my display blank? Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your...
  • Page 62 Contact your system adminstrator for more information. How do I restart the 480i CT IP Phone? Note: You must restart the 480i CT IP phone from the Station Base or from the Aastra Web UI.
  • Page 63 For information on how to access the Aastra Web UI, go to the sec- tion "Accessing the Aastra Web UI" page 4. Administrators should refer to the Aastra SIP 480i/ 480i CT/9112i/9133i IP Phone Administration Guide. for details. / IP Phone User Guide...
  • Page 65: Limited Warranty

    Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company. This warranty does not extend to...
  • Page 66 In North America, contact our service information number: 1-800- 574-1611. Outside North America, contact your sales representative. Note: Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who are legally authorized. This restriction applies during and after the warranty period.
  • Page 67 Numerics 480i customizing 3 finding IP address for 3 line settings 5 star codes for 26 Aastra Web UI accessing 4 basic settings description operation description 4 status description 4 About this Guide 1 bad encrypted config 56 Battery 42 call forwarding 19 configuring 19 Call in progress 42...
  • Page 68 Receiver Volume 42 Reception Range 42 restarting the phone 56 ring tone sets 32 ring tones 32 Ringer Volume 42 Services Callers List 27 Directory List 29 missed called indicator 28 voicemail 30 Softkeys as Customized "Do not Disturb" 8 Softkeys as Customized BLF 8, 9 Softkeys as Customized...
  • Page 69 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.2005 41-000124-00-08...

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