Service Problem Solver - Kenmore 61011 Use, Care, Safety Manual

Questiens? Use This Probaem Selver
PROBLEM POSSIBLE CAUSE
TOP BURNERS DO o Pilots are not lit. On models with standing pilots, lift cooktop and hold lighted
NOT LIGHT OR DO match next to pilot opening between front and rear burners (see Installation
NOT BURN EVENLY instructions). On models with electric ignition, make sure electrical plug is
plugged into a live power outlet.
o Burner holes on the side or around the top of burner may be clogged._ Remove
burners, or burner caps on spill-proof models, and clean them with a toothpick,
Make sure you do not enlarge holes. On spill-proof models, check electrode
area for burned-on food or grease_
o Burners may not be fitted correctly onto the mounting brackets.. Remove and
reinstall them properly..
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES
(A) "Yellow flames--
Call for service
(B) Yellow tips on outer
cones--Normal for LP gas
(C) Soft blue flames--
Normal for natural gas
• If burner flames look like (A), call for service. Normal burner flames should look
like (B) or (C), depending on the type of gas you use.
o With LP gas, some yellow tipping on outer cones is normal.
range is connected to LP gas, check all steps in the Installation instructions.
LARGE OR YELLOW
OVEN DOES NOT o Make sure thermostat capillary bulb (located in upper portion of oven) is in
COOK PROPERLY correct position, not touching oven sides and not coated with anything.
o Aluminum foil being used improperly in oven.
° Oven vent blocked on top of range.
o Incorrect cookware being use& Check each cooking section for cookware tips
or recommendations.
o Check common problems listed in Baking, Roasting and Broiling sections.
• Oven bottom not securely seated in position°
CLOCK DOES • Range electrical plug must be securely seated in a live power outlet.. Check for
NOT WORK blown fuse or tripped circuit breaker_
(on some models)
OVEN LIGHT DOES • Bulb may be loose or burned out.
NOT COME ON • Electrical plug must be plugged into a live power outleL
(on some models)
STRONG ODOR
o Improper air!gas ratio in oven. Adjust oven burner air shutter.
o An odor from the insulation inside the oven liner is normal for the first few
times oven is used. This is temporary.
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