Kenmore 11092976101 Use And Care Manual page 27

Washer basket is crooked
• Was the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded. Push
the basket to the center before starting wash.
• Is the load balanced and the laundry center level?
The wash load should be balanced and not overloaded.
The laundry center must be level. The front feet should be
properly installed and the nuts tightened. Reset the rear
leveling legs (if needed). See "Installation Instructions."
• The washer basket moves while washing.
This is normal.
Agitator operation
• The top of the agitator is loose, or moves in only one
direction.
This is normal.
Dispensers clogged or bleach leaking
Stains on load
• Did you followthe manufacturer's directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension.
Dilute fabric softener and add to the rinse portion of a cycle
only. Do not drip fabric softener on clothes.
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and lights.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Load is wrinkled
• Did you use the right cycle for the load being washed?
Use the Permanent Press cycle or another cycle with low spin
speeds (if available) to reduce wrinkling.
Did you follow the manufacturer's directions when adding •
detergent and fabric softener to the dispensers?
Measure detergent and fabric softener. Carefully pour into the •
dispensers, Wipe up all spills,
Dilute fabric softener in the fabric softener dispenser.
Did you put powdered or color-safe bleach in the liquid •
chlorine bleach dispenser?
Add powdered or liquid color-safe bleach directly to the •
basket. Do not use the chlorine bleach dispenser for color-
safe bleach.
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Bid you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm wash water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets (see "Installation Instructions").
Load too wet Load is tangled or twisted
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is
normal.
Residue or lint on load
• Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
• Bid you overload the washer?
The wash load must be balanced and not overloaded. Lint
can be trapped in the load if overloaded. Wash smaller loads.
• Checkthe following:
Was paper or tissue left in the pockets?
Did you use enough detergent? Follow manufacturer's
directions. Use enough detergent to hold the lint in the water.
Is your water colder than 70°F (21°C)? Wash water colder
than 70°F (21°C) may not completely dissolve the detergent.
• Bid you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
• Bid you wrap items around the agitator?.
Drop items loosely into the washer. Do not wrap items around
the agitator.
Gray whites, dingy colors
• Bid you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
• Was the wash temperature too low?
Use warm washes if safe for the load.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
• Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets (see "Installation Instructions").
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