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3M C2234PW User Manual

Multi-touch chassis display
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3M™ Multi-Touch
Chassis Display
User Guide
Models C2254PW and C2234PW
Read and understand all safety information
contained in this document before using this product.
3M Touch Systems, Inc. Proprietary Information -- 37732v04

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Summary of Contents for 3M C2234PW

  • Page 1 3M™ Multi-Touch Chassis Display User Guide Models C2254PW and C2234PW Read and understand all safety information contained in this document before using this product. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 2 3M Touch Systems, Inc. warranty, then 3M Touch Systems, Inc. sole obligation and User’s and Purchaser’s exclusive remedy, will be, at 3M Touch Systems, Inc. option, to repair or replace that Product quantity or software media or to refund its purchase price.

  • Page 3: Table Of Contents

    Chapter 3 Enabling Your Multi-Touch Chassis Display Windows™ 7 USB Compatibility ................23 All Other Platforms ....................23 Multitouch Application Support ................23 Installing 3M™ MicroTouch™ Software ..............24 Video Alignment ...................... 24 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 4 Display Installation Problems .................. 45 Troubleshooting the Touch Sensor................46 Power Management ....................47 Appendix D Regulatory Information Regulatory Agency Approvals ................. 48 FCC Warning ......................49 CE Conformity for Europe ..................49 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 5: Chapter 1 Introduction

    These displays feature a touch sensor interface, several mounting options, and sturdy construction. The Multi-Touch Chassis Display is a 22” LCD with 16:10 aspect ratio. 3M Multi-Touch Technology, based on 3M projected capacitive touch technology and electronics, offers fast, accurate and simultaneous 10-finger touch functionality for next-generation, multitouch applications.

  • Page 6: Important Safety Information

    Intended Use The 3M Touch Systems Multi-Touch Chassis Display was designed for touch input and tested to replace an existing display. These displays are intended for indoor use only and are not designed for use in hazardous locations.
  • Page 7 This device must be operated with the original power supply and cable provided as shown below: • LITEON PA-1081-01 or EDAC EA11001C-120 for the C2254PW • LITEON PA-1041-0 or EDAC EA10521E-120 for the C2234PW • Do not use a damaged power supply. • Plug power cord into appropriate grounded power source.

  • Page 8: Important Notes

    Specifications can be found in the product data sheet on the 3M Touch Systems website at http://www.3m.com/touch/.

  • Page 9: Service And Repair Indicators

    The power cable or plug is damaged or frayed. Touch Sensor Care and Cleaning The touch sensor requires very little maintenance. 3M Touch Systems recommends that you periodically clean the glass touch sensor surface. Be sure to turn off your display before cleaning.

  • Page 10: 3M Touch Systems Support Services

    5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9 a.m. to 5 p.m. throughout Europe. You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern Standard Time) by calling the hot line, sending email or a fax.

  • Page 11: Chapter 2 Setting Up Your Multi-Touch Chassis Display

    3M™ Multi-Touch Chassis Display User Guide CHAPTER 2 Setting up Your Multi-Touch Chassis Display This chapter describes how to set up your 3M Touch Systems Multi-Touch Chassis Display. You need to complete the following tasks: • Unpack the components •...
  • Page 12 3M™ Multi-Touch Chassis Display User Guide • LITEON PA-1041-0 or EDAC EA10521E-120 for the C2234PW • US, UK or EU power cables (as needed) • Hardware Kit -- 4 Mounting brackets (2 top and 2 side mount options), 8 screws •...

  • Page 13: Connecting The Touch Display

    Adjusting the Video Display later in this chapter. Mounting the Multi-Touch Chassis Display The Multi-Touch Chassis Display is designed to fit any type of enclosure. All 3M Touch Systems chassis displays are encased in rugged metal instead of plastic, making them easy to integrate.

  • Page 14: Articulating Arm Mounting Option

    Note: ESD susceptibility at the system level is dependent on the integration methodology. To ensure proper ESD protection for the chassis display in ESD sensitive applications, 3M Touch Systems recommends that the perimeter of the display be surrounded by an electrically insulating closed cell foam gasket.

  • Page 15: Clearance And Ventilation

    Refer to the published specifications for the maximum and minimum operating temperature and humidity conditions. Refer to the product data sheet on the 3M Touch Systems website at http://www.3m.com/touch/. Video Card Requirements...

  • Page 16: Supported Video Display Modes And Refresh Rates

    Be sure to adjust the controls in your normal lighting conditions. • Display a test image or pattern whenever you adjust the video. Your Multi-Touch Chassis Display has five controls for adjusting the video display. ▬ MENU SELECT POWER 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 17 -- up to 12 seconds) and hides the menu options. You can press the Menu button at any time to display the options again. Pressing Menu will pull up the On Screen Display (OSD) menus, as shown below. Image Menu Display Menu System Menu 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 18 Adjusts color temperature to presets 6500k, 7500k, 9300k or to User defined color settings. Settings are saved automatically. Presets Color Temperature Adjusts color temperature to presets 6500k, 7500k, 9300k or User defined color settings. Settings are saved automatically. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 19 Settings are saved automatically. Phase H Position (Horizontal Position) Moves image horizontally on screen either left or right. Settings are saved automatically. H Position 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 20 Input OSD Settings Submenu Choices are OSD Timer, OSD H Position, OSD V Position and Transparency. OSD Timer Adjust how long the menu remains on the screen. Settings are saved automatically. Timer 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 21 Adjusts the transparency of the OSD screen on your display. Settings are saved automatically. Language Sets the language for the OSD -- the choices are English, French, German, Spanish, and Chinese. Settings are saved automatically. Languages 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 22 3M™ Multi-Touch Chassis Display User Guide OSD Choices Description Reset Resets the control functions back to the original factory preset values. Settings are saved automatically. Reset Defaults 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 23: Chapter 3 Enabling Your Multi-Touch Chassis Display

    All Other Platforms When using a Windows™ 7 serial connection or for Windows XP, Vista or Linux operating systems (either USB or serial), 3M provides MicroTouch MT 7 Software for multi-touch drivers. This guide includes information for writing your own drivers to interface with the 3M Multi-Touch Technology.

  • Page 24: Installing 3M™ Microtouch™ Software

    For more information on installing this software and using the control panel, refer to the 3M™ MicroTouch™ Software User Guide on the accompanying CD or on the corporate website at www.3m.com/touch.
  • Page 25 3M™ Multi-Touch Chassis Display User Guide If you are using 3M™ MicroTouch™ MT 7 Software, launch the MT 7 Control Panel and follow the instructions on the Main tab. You'll be asked to touch 3 targets. If you are writing your own drivers, you should provide your own video alignment tool.

  • Page 26: Overview Of Usb Firmware Communications

    You should be aware of the results before executing any firmware commands. To optimize the performance of the PX controller and simplify the development of custom drivers, 3M Touch Systems recommends you use the commands listed in this appendix for current development. Communication Basics This section provides information on sending firmware commands to the controller and interpreting the responses that the controller returns.

  • Page 27: Receiving Reports From The Controller

    Table 2. Calibration Setup Stage Offset Field Size Value Description bmRequestType 0x21 Class,H2D,Interface bRequest 0x09 Set Report wValue 0x0303 Msb 03 = Feature Lsb 03 = Feature Report ID wIndex Always 0 wLength Always 8 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 28 Windows-based system. Your operating system may be different. The illustration below shows the coordinates of the calibration targets and display corners. The corners show the video coordinates in parentheses and the touch screen coordinates in brackets. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 29: Get Feature - Getstatus

    POC Status – The status of the Power-on Checks. Various controller systems are checked at power-up. If any failures in these systems are detected, a POC flag is set. The POC status field reports the state of these flags. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 30: Get Feature - Getmaxcount

    Table 10. Data Stage (controller response) Offset Field Size Value Description Report ID 0x12 Feature Report ID Max Count 0x1E Number of actual fingers supported Note: The number of actual contacts reported may exceed this number. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 31: Set Feature - Reset

    Table 13. Restore Defaults -- Setup Stage Offset Field Size Value Description bmRequestType 0x21 Class,H2D,Interface bRequest 0x09 Set Report wValue 0x0303 msb=03=Feature lsb=03= Feature Report ID wIndex Always 0 wLength Always 8 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 32: Asynchronous Reports

    Touch Report Structure Touch Report See table 16 Touch Report Structure Touch Report See table 16 Touch Report Structure Actual Count 1 to 60 Number of valid touch reports Not used Not used 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 33 X ( 0-7FFF) X msb 0xXX Y lsb 0xXX Y ( 0-7FFF) Y msb 0xXX Width lsb 0xXX Width ( 0-7FFF) Width msb 0xXX Height lsb 0xXX Height ( 0-7FFF) Height msb 0xXX 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 34: Overview Of Firmware Commands

    You should be aware of the results before executing any firmware commands. To optimize the performance of the 3M™ PX controller and simplify the development of custom drivers, 3M Touch Systems recommends you use the commands listed in this appendix for current development.
  • Page 35 The operating mode specifies the conditions under which the controller sends the X/Y touch coordinates (input data packet) to the host system. Mode Stream is the default operating mode for the 3M™ PX serial controller. In Mode Stream, the controller sends a continuous stream of data packets when the sensor is touched.

  • Page 36: Communicating With The Controller

    This section provides information on sending firmware commands to the controller and interpreting the responses that the controller returns. The commands listed in Table 18 are those that 3M Touch Systems currently uses for development. 3M Touch Systems recommends that you use only these commands for 3M™...
  • Page 37 <SOH>Response<CR> Controller Initialization To initialize the 3M™ PX serial controller for new development, 3M Touch Systems recommends that the host system issue a Reset command whenever the host system is powered on and is attempting to establish communication with the controller.

  • Page 38: Firmware Commands

    To optimize the performance of the touch controller and simplify the development of custom drivers, 3M Touch Systems recommends you use the commands listed in Table 17 for current development. Using these commands ensures compatibility with all 3M™...
  • Page 39 Touching the two valid calibration points results in a successful calibration. If either calibration point is invalid, the calibration fails. The PX controller restores the previous calibration values. If Calibrate fails, repeat the CX process. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 40: Guidelines For Calibrate Command

    Y = 1049 - (1050 x 1/8) = 1049 - 131 = 918 (210, 918) (0, 1049) [0, 0] (1679, 1049) [16383, 0] Note: Other screen resolutions will scale proportionally. The touch coordinates will not change. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 41: Get Copyright

    Name Command Syntax: <SOH>NM<CR> Response: <SOH>0<CR> Positive response. Description: Returns a name string Null Command Syntax: <SOH>Z<CR> Response: <SOH>0<CR> Positive response. Description: Queries the controller and waits for a response. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 42: Output Identity

    Response: <SOH>ADXxxx<CR> where: = Two ASCII characters that describe the type of 3M Touch Systems controller. Xxxx = This is a unique identifier not necessarily the actual firmware revision number. Description: Returns a 6-character identifier, which describes the controller type and the firmware version number.

  • Page 43: Soft Reset

    00 = No diagnostic errors (normal response) The PX running with no errors returns the following string: <SOH> AD****00 <CR> The format includes two bitmapped ASCII hex status bytes. A “00” indicates no errors. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...
  • Page 44 Notes Not used ROM_ERROR Code area checksum error PWM Error Touch screen not connected or potential problem. NOV_ERROR Parameter Block1 checksum error HDW_ERROR Problem with ADCs Not used Not used Not used 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 45: Appendix C Troubleshooting & Maintenance

    If you have a problem setting up or using your display, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the display. You may also want to consult your video card user’s manual for additional troubleshooting advice.

  • Page 46: Troubleshooting The Touch Sensor

    • Calibrate the touch sensor for the current video resolution and Cursor does not follow finger movement or does not reach the operating system. Refer to the Video Alignment section in Chapter 3 edges of the sensor for additional information. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 47: Power Management

    To set the period of time after which the PC will invoke the power management feature, refer to the user manual that came with your video card or PC. The touch sensor will remain on throughout this sequence. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 48: Appendix D Regulatory Information

    • Consult the dealer or an experienced radio/television technician for additional suggestions. CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment. 3M Touch Systems, Inc. Proprietary Information -- 37732v04...

  • Page 49: Fcc Warning

    Also, any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

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C2254pw

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